This location is always pretty clean and well stocked, but OMG this one older lady is relentless…read morewith the credit cards! She didn't even greet me this time around and was only pedaling the credit card the whole interaction, I literally had to ask if I my transaction was done because she was too distracted to do the usual cashier pleasantries. She made the claim that "it will go away" if you don't use it. Um hello??? Thats not how credit cards work! It gets to a point where if you have to LIE to your customers to sell something then maybe you aren't meant for customer service!

I came in the other day and was looking for some makeup since I don't usually wear any and isabel…read morewas very helpful, i usually don't wear makeup because I can't find the right shade and she was very patient with me and I had her do a color match on me & she made sure she found the right shade that went with my skin, she asked me a lot of questions that applied to what I wanted and I've very glad she helped me:)

I made the mistake of coming in here today to wax my brows with Courtney K. Don't do it! Don't even…read morethink about getting your eyebrows waxed here, she butchered my brows! She literally waxed them in half!! She waxed all the hair on the side and they were choppy. This is the worst eyebrow wax I have had in my life!! Amanda Bynes bad.. TERRIBLE job! You've been warned.

Excellent I was there for last minute shopping and Dani was very helpful and very professional.read more

I used to love shopping there until this older gentleman that is there now I don't know if he ever…read moresmiles and just seems moody he is so slow and doesn't seem to know what to do at times it is really depressing every time I see him

Horrid customer service. Extremely slow service. They typically have four or more people working,…read morebut that only seems to make them all work slower.

Cheyenne is seriously one of a kind when it comes to her artwork; seriously the most…read moredetail-oriented aesthetician I know, and obviously that is saying something immense. Not only is Cheyenne good at her work and greatly detail-oriented, but extremely personable, beautiful, and sociable as well as flexible. I will never let anybody else touch my lashes! Don't let the prices overwhelm you - she only uses the highest quality materials available to master aestheticians. One of a kind!

I have been to Cheynne now a couple times and have been very pleased every time. Not only is she…read moreprofessional and courteous she is a highly skilled and talented young lady. I was referred here from my hair stylist and am so glad I was. I have had my brows micro bladed before but love how detail oriented this gal is. I never feel that my wishes are being over looked, she listens and lets you look several times to over see the progress. You don't leave till you are completely satisfied. Highly recommend.

I was scared to go to Dr.Wright at first because I didn't see many reviews but I got my surgery…read moredone for a breast augmentation with him about 1 week ago and I have had the BEST experience. The team is amazing, I was supposed to drive back home with a friend of mine after surgery (my friend was going to drive) but Dr. Wright and his team got us a hotel instead. He didn't want us to have to drive back up the next day for the post op appointment since w live 2 hours away. The team has been extremely attentive and amazing! I have recommended him to a lot of my family and friends, they already got there consultation scheduled. Don't be scared away with the negative comments you read.

I am so so disappointed in my surgery lipo. Dr Wright didn't take out enough. I did 12 lymphatic…read moremessages and wore my faja for 6 months, I did everything right, over and above. I started discussing my concerns of fat still be there at 6 months, he insisted it was skin. I went to Seattle plastic surgeon for a 2nd opinion. That surgeon said I need lipo body sculpting all around my torso. I paid $8000 to Dr Wright and have nothing to show for it. I am almost exactly the same as when I went 10 months ago. What a HUGE waste of $8000. I had another discussion with Dr Wright last month, he said he wouldn't to a revision for free. He said he isn't as aggressive as FL or Mexico. He insisted again it was skin. Omg, I'm still so frustrated I spent that much money for nothing and will have to have it repeated by a better surgeon. Pic is 10month after Lipo. (My weight has never changed, so it's not like I gained weight)

I found it nice that the staff asked if I needed anything, however, I didn't appreciate that while…read morelooking at hair dyes they came over and stood directly next to me (nearly under me) and restocked items. Very tacky. I probably would have spent more money if they didn't hover around me like flies on you-know-what. Disappointed with the staff but the overall store had what I needed, so two stars. Tips: -STOP hovering over customers. -DO NOT restock items in the area where customers are looking at stuff. -If one staff member already asked if they could help you find something, don't ask the customer again a second later.

I have never ever experienced such rudeness and terrible customer service and I have been going to…read morethis location for years. The girl at the front counter did not even ask for my club card and looked annoyed when I said I have one. She proceeded to tell me my card was expired and I needed to renew it. I told her that I had not long ago and it it is not expired. Her response was a very snotty "Obviously not." When I responded saying "Excuse me?!" She told me that I obviously had not renewed and needed to. As I left I told her that I would be calling her store manager and the terrible behavior continued. I came home to check and sure enough my card is not expired at all. I don't know if she typed in the wrong phone number, but still you do not ever talk to your customers in such a manor. If this is what is exceptable at this location now, I will go else where.

I have visited Tracy for both laser hair removal and skin care. I would highly recommend using her…read morefor all of your beauty needs! I was really scared to try laser hair removal due to the pain, but Tracy always made sure I was comfortable and aware of what was going to happen next to ease my nerves. I have gone to 3 laser hair removal treatments and have been so happy with the results. She made what could have been a painful and awkward situation very pleasant. She also set up a unique to me skin care regime that was simple, yet effective for a cleaner, healthier looking face. She was so fun to talk to. She is just so naturally easy to talk to and made my time with her very enjoyable. Thank you Tracy for everything!

I'm amazed and very happy with my Laser Hair Removal results! Tracey is wonderful. She makes my…read moreexperience every time I visit her very comfortable and helpful. She's the best Laser Tech here in TriCities. I highly recommend her!!!

I've been wanting to get my teeth whitened for a long time! After my attempt 10 yrs ago to have…read morethem professionally whitened in a dentist office, I was extremely hesitant because it hurt so bad! We had to stop in the middle of treatment and it was a waste of money. My teeth are overly sensitive My bottom teeth did not match my top teeth and I was hesitant to try again, however forever flawless used this special gum barrier and a vitamin gel for remineralizing the teeth afterwords. I was beyond impressed!! They were super sweet & very professional. We got done in less than an hour, the cost was extremely affordable and I couldn't be happier with my results!

From the owner: Embrace Your Smile! Be confident!read more