We were disappointed that we weren't able to check out the strollers without consultation-like…read moreanother baby store located in Dublin, CA where an appointment isn't required but there's the option for a consultation appointment if needed. We drove an hour today thinking that we would be able browse 2 strollers we had in mind on our own. It was our first time and we entered through the show room area that had the recliners and cribs. We found a recliner that we actually wanted but we wanted to check out the car seats and strollers first. We were informed minutes later by a worker there about the appointment system and that it was by appointment only unfortunately. She mentioned booking an appointment for a consultation later but that wouldn't have worked for us. I should've read the comments before making a trip there.

Naw. I see your response my dude. Completely ignoring customers isn't good for business. Again,…read moregreet people who are taking their precious time to come to your showroom, explain the process, and heck - book their future consultation right then and there! Ignoring people, no warm smile, no info on anything is unwelcoming. Also.... New and expecting parents already have enough to worry about. Multiple people are giving you this feedback. Take it. Listen. Learn! Lots of competition for your small business to be acting like this....

Parking is sparse. Nice selection of baby items. I went in for a carrier and found a great…read moreselection. Lots of baby stuff. Cashier (possibly owner) was very friendly and helpful. Definitely will be back. So nice to have this option rather than a second hand store. It's tailored to baby and children's needs

I love everything about this place! The owner and employees are so nice, fun and helpful. They are…read morenot upset or fazed with children playing in the toy area. The pricing is the clothes are reasonable. I've also consigned there and it was easy peasy. They are in high demand so getting an appt to consign isn't always fast, but not a big deal.

A fantastic resource for anything having to do with baby and baby's extended family. We had the…read morebest education on differences between the current pumps on the market. Offerings include: Medela breast pumps, preemie/specialty diapers, feeding pillows, baby outfits, nursing nightgowns, baby carriers, nursing bras, older sibling gifts, books, mitted undershirts, books, nursing accessories and a lot of fun gifts. Prices are reasonable for the primarily high-quality brands. Best of all, it's volunteer run and the profits support the Women & Children's Services Program at Marin General Hospital!

Found out about this place while my wife and I were attending the breastfeeding classes at Marin…read moreGeneral. The owner (forgot her name) gave us a great info on how to choose the right breast pump, how to use it and ways to store it...etc. Very informative session and since this place is a none profit, their items for sale is not marked high and to my surprise, their pumps are even cheaper than tys r us or target. Lady knows a lot about pumps, even if you don't buy it from her, she will give you lts of info on how to choose the right one. They do rentals as well.

Great service over the phone. They had exactly what my daughter was looking for and treated her…read morewell when she went in to find a stroller, so I bought the car seat from them. They answered all my questions and sent the seat quickly.

Every single employee at Sprout San Francisco - Mill Valley is a consummate professional. They…read moregenuinely understand baby gear, how families actually live, and what works long term. Instead of offering canned answers, they ask thoughtful questions about your lifestyle and priorities, then guide you toward options that truly fit. That alone sets them apart. For context, I used to live in San Rafael but have since moved across the country to Washington, DC. While on a work trip back to California, I made a point to stop into the Mill Valley store even with very limited time, simply because I trust this team so much. On that visit, Molly spent over an hour with me walking through stroller options, breaking down components, pricing out configurations, and answering every question with total clarity and confidence. Her knowledge is exceptional. She has specs memorized, understands the nuances between brands, and clearly knows what makes baby gear safe, functional, and worth the investment. More than that, her professionalism and patience stood out. She treated this like the major life decision it is, not just another transaction. This store has been a part of my parenting journey from the very beginning over three and a half years ago, and I am endlessly grateful for the guidance, expertise, and care they provide. Molly exemplifies everything that makes Sprout San Francisco special, and I cannot recommend her or this location highly enough. I also want to note that Mika at Sprout San Francisco located on Union Street is equally wonderful. She opened my eyes to options I had not considered at the Mill Valley store and brought the same level of insight, thoughtfulness, and expertise to the experience. Shop at Sprout if you want true experts and phenomenal customer service.

JBF was to sell my baby items and they would give me a percentage of the sale of my items. It's…read morebeen three months and I still have not received payment from JBF. When I went to pick up my unsold items, they only gave me back half of the items that were unsold. Due to not being paid for my sold items and then not being given back most of my unsold items, 75% of my items were stolen by JBF. I have contacted Mandi, one of the owners, who told me my check was in the mail but I never received it. I informed her that over a month had passed since I was supposed to be paid and asked if she could reissue a new check. Unbelievably, she said it was still in the mail and told me to wait another week and contact her again if it still did not arrive. After waiting two more weeks, I reached out to her several times, but she completely ignored all further communication from me. I was scammed by this JBF organization! This is fraud. If I could give 0 stars, I would.

I Love shopping JBF I have gotten So many new and gently…read moreused clothes. Last sale we scored an amazing almost brand new wagon for 1/2 what I would have found it on another sale site.

Having been a frequent shopper and participated in the consignment process I wanted to update. The…read morestore was best for high quality infant clothes in my experience. However, they have a bit of everything if you're a patient shopper- with kids that's not always the case. I have bought really great used items from onesies to special occasion outfits to toys and furniture and have never been disappointed. With the added benefit of store credit and reusing good clothes/ reducing waste, I don't think you can go wrong passing by to see if they have something that suits your needs

It is very exceptional place. Very good place to consign as well as finding good clothing for kids…read more Great customer service. One of the kind.

Really loved my experience here. Did the appointment for the car and stroller appointment with Gina…read moreand it was amazing. She was very knowledgeable and very patient with us. Really let us get hands on with the strollers and car seats and felt like it was a full trial run. We will definitely be coming back for future baby needs.

Our experience was AMAZING!!!!!!…read more Choosing the right stroller and car seat can be a daunting task for new parents, but Destination Baby made the process seamless and reassuring. We were referred by a trusted friend, we decided to invest in their assessment service to help us navigate the multitude of options available. From the start, the experience proved to be invaluable. The team, especially Gina and Bryan, offered expert guidance with genuine kindness. Gina carefully explained the pros and cons of various strollers and car seats, enabling us to confidently select the Nuna Triv LX and Urban Pipa system. Although our chosen products were back-ordered, Destination Baby went above and beyond to support us. When the car seat's shipment was delayed, Bryan was going to arrange a possible loaner. He went above and beyond and secured a direct shipment from the supplier, ensuring perfect timing for our needs. Destination Baby's knowledge and dedication transformed what could have been a stressful process into a smooth and informed journey. For any new parent navigating baby gear choices, their expert team is an invaluable resource that helped us simplify our decision-making while offering exceptional customer service. Their personalized approach is a true asset for parents seeking reliable, timely, and knowledgeable support in preparing for their new arrival.