I genuinely enjoy this facility and wanted to share some feedback regarding the current pool safety…read morepolicy, specifically the requirement that children under 48 inches remain within arm's length of a parent or guardian in the toddler pool area. While I appreciate the facility's commitment to safety, I believe this policy may benefit from review in certain circumstances. My five-year-old is slightly under 48 inches tall and is a capable swimmer but he was still given a yellow bracelet because of his height. During our recent visit, a staff member (she seemed to be the one in charge) told us about the arm's length requirement while my son was playing in the shallow toddler pool area, which only reaches ankle depth. I fully support close supervision requirements in deeper water or for infants and young toddlers. However, the current policy creates some practical challenges in the toddler pool area: 1. The shallow depth of the toddler pool presents minimal risk for older children who can swim. 2. Multiple parents attempting to maintain arm's length proximity in a confined space leads to congestion and difficulty navigating around one another. Which can make things even more difficult trying to keep an eye on your child and your child's constant movement when you have a parent in front of you trying to keep an eye on their child. 3. The policy becomes impossible to enforce when children use the toddler play structure and mini slides, where parents cannot physically maintain arm's length distance. Maybe some parents can fit going up the structure, but we certainly cannot fit going down the slide. We would have to go back down the steps of the play structure and then try to get to our child who most certainly is farther away from us because kids do not sit still. I believe a modified policy that considers both the child's swimming ability and the water depth would better serve families while maintaining appropriate safety standards. Perhaps children who demonstrate swimming competency could be permitted greater independence in ankle-deep water, while maintaining stricter supervision requirements in deeper areas.

One -- I strongly advise customers to check hours and lane/pool access and availability as local…read moreschool swim teams and swimming lessons dominate the usage of this facility. Sadly, there are not always lanes for the general public (taxpayers) to swim. Also, pay beforehand (see link) on the aquatic center's website to secure admission to a lane. https://anc.apm.activecommunities.com/pwcsaquatics/activity/search?onlineSiteId=0&activity_select_param=2&activity_category_ids=29&viewMode=list The last two times our family used this facility, swimming lanes, advertised as open or available, were closed (management decided to close the slide an hour early on a Sunday even though kids were using it). I assume because of low usage, the two lifeguards monitoring the slide were needed elsewhere. All competitive lanes were closed for swimming even though they were advertised as open online. :( I have yet to see the diving boards used as they appear to be permanently shut down. Also, please, be very careful when you come and go. Every single time I have been there, someone has slipped and/or fallen on the facility's wet floors in the entryway. No cash is accepted...you will need to pay electronically. Lap swimming (link) is available by reservation only Monday - Thursday (drop-ins are permitted on a space-available basis but be aware that the lane you pay for may be shared with another swimmer). Reservations are not accepted or required Friday - Sunday (drop-ins only) - Most recent hours of operation (link), but call or check their website for additional closures. Closures and Special Hours: The leisure (kiddy) pool and slide is only open from 12-5 on Saturdays and Sundays, and swimming lanes are available w/o a reservation on Fridays...but I would double-check before you make plans. https://www.pwcs.edu/operations/aquatics/index or (571) 374-6333 or email aquatics@pwcs.edu Winter schedule matrix - Link below: https://www.pwcs.edu/operations/aquatics/fees/winter_2024-25_lane_availability_-_11-18-24.pdf

All three of my grandchildren learned to swim at SwimKids and loved it. Excellent age-appropriate…read moreinstruction on other swimming skills and water safety. I cannot recommend swim kids highly enough, especially the Gainesville pool and Coach Allison.

Such an amazing operation. Props to the owners of this business. They care and their staff reflects…read morethat.

All the instructors and management staff at Propel are wonderful! In the short one and a half years…read morethat our son has been enrolled at Propel, our son went from being scared of getting his face wet to now being able to do various techniques, such as freestyle, backstroke, flip turn, and tread water. Our son learning to swim has been one of the best investments as it is a lifelong skill to have that boosts confidence and ensures water safety.

Great swim instructors, highly responsive team, and my daughters have really grown in their comfort…read morearound the pool/water and excelled at lessons.

Very nice Recreation Center; people are nice; and the place is clean! Prices are reasonable also!read more

We originally wanted to go to cub run today, but it was closed for swim lessons. Enter: plan b!…read more My 4 year old loved their little leisure pool, which was not crowded at all! The whole facility is very clean and nice, and it's affiliated with GMU. People from Mason were practicing things like color guard in some of the spaces. The rec center also looks like the run a daycare for parents who work out, so you might want to check it out if you live in PWC. The cost was $10 for adults and $7 for kids. It's the same for those inside and outside of the county. The pool area features: -a big lap pool -a "beach" going in to the leisure pool -splash buckets that topple over! -a "lazy channel"--a very miniature lazy river. It goes pretty slow. Too lazy for us! -a hot tub -a whirlpool section with jets that push you around in a circle! This was my daughter's favorite part! -a very fun looking slide with twists and turns. Must be 48 inches to ride, but it wasn't on today anyway. Not a bad plan B on a cold January day :)

Good, kids club is terrific. Bad, men's and women's showers…read moreare outdated, unclean looking. Shower hardware loose and old. Compared to Life Time in Gainesville it rates well below Gainesville. Gainesville is new, shower stalls are larger. Because of the color looks much cleaner. The last general manager lost his job because he increased rates of members that posted a negative review here. How epic.

I have been a member of this gym for several years, but unfortunately, the quality of management…read morehas significantly declined under Mr. Love. I recently had a very concerning experience after leaving an honest negative review. Mr. Love called me directly, and instead of addressing my concerns professionally, he was dismissive and made me feel guilty for speaking up. During that conversation, I explained ongoing issues: limited access to equipment due to overcrowding and frequent classes, the steam room often being closed without any posted cleaning schedule, and staff behavior that can feel rude and unwelcoming. None of these concerns were taken seriously. A week ago, I experienced another incident. As I entered the steam room with three other members, we were abruptly told to leave because it was being cleaned. There was no prior notice or posted schedule, and the staff member handled the situation in a very rude and inconsiderate way, despite the fact that we were already undressed and ready to use the facility. Following this, I spoke with a manager, Beth Douglas, to share my concerns. From the beginning, she labeled me as "agitated" and "difficult," which was both unprofessional and dismissive. I was not even offered a seat during the conversation while both she and the maintenance manager remained seated, which made the interaction feel uncomfortable and disrespectful. Instead of addressing the issue, I was told to consider finding another gym. After informing them that I was recording the conversation (due to being labeled unfairly), my membership was terminated. I also attempted to contact corporate to escalate these concerns but was unsuccessful. After reading other reviews, it appears that similar complaints about management and staff behavior have been raised by others, with little to no action taken. It is disappointing that a gym at this price point fails to provide not only consistent access to amenities but also basic customer respect. A gym should be a welcoming place that supports well-being and stress relief, not one that creates additional frustration. I cannot recommend this location based on my experience.

My daughter attends this school for swimming and it has gone really well. She started at 5 months…read moreand has graduated to level 2 already! Now, the only gripe I have about the school is when they have subs for the normal swim teachers. I understand that life happens, but when the sub seems clueless to how the class is organized, it becomes frustrating. Not only for the babies, but also for the parents paying the school fee. I have seen it a few times where the parents are complaining about the class. The training could be a little cleaner or at least have a veteran teacher with someone who is new. Overall a great experience and will recommend the school to any babies or kids who need to learn swimming!

Signed up semi-private lessons for two of my kids last month. Two lessons a week, Thursdays and…read moreFridays. Billing period states June 27 to July 26. I decided to put the classes on hold after one billing period due to vacation plans. Gave them 30 days notice as requested. So there should be 10 lessons in total which ends today, July 26. My husband took kids to lesson yesterday July 25. He thought swim lessons has ended because instructor told him yesterday was the last session. I knew today's the last lesson at the back of my head because we have received only 9 sessions so far. I had to call them to ask why it was cancelled. No explanation given. They reinstated my session immediately. If you like this swim school, good for you. Pricing is competitive and kids have extracurricular activities. However I won't be signing up for another billing cycle due to their glitchy useless app for private classes, subpar lessons and overwhelmed instructors who take a few minutes off of each session. Below is more insight into my personal experience. Keep reading if you are interested. - I had the perfect disaster month of the year to sign up. June to July. Fourth of July fell on a Thursday this year. As a result, my Thursday session was cancelled. And they also cancelled Friday 7/5. No cancellation notifications received. We showed up for Friday lesson. Had to come back home. No makeup passes were issued - I had to call multiple times to schedule two makeup classes because they cannot schedule more than three days in advance for private lessons. I don't have any power in the app because I signed up for semi-private lessons. They have to do it from their end. Paid more money for zero convenience. Want app power? Go for regular classes that share time with three other kids. Your child will receive instructions for about 7 minutes per session and watch his/her classmates for 23 minutes. We see it as a complete waste of time. Upgrade to private classes and pay more. You will lose app control. We had a makeup class on a busy Wednesday evening. All swim lanes were occupied. My kids were pushed to the stairs near the exit and handicapped chair. My daughter kept hitting the chair everytime she comes out of water. This is the kind of treatment you will get here for paying more money for private classes. Messy management and the front desk has no idea what they are doing. My calls were always put on hold while they find out answers for me. Manager Gillian was only interested in selling the plan to us during first visit. No more interactions afterwards even though I see her behind the desk time to time. These 30 minutes lessons always end 3-4m early. No I do not appreciate that. Let kids stay in water for full 30 then discuss progress with parents after. Also I find instructors feedback are very generalized and not really helpful to parents. We worked with 3-4 different instructors over the past month. My kids favorite was coach Rachel but she often seem overworked. School has plenty of changing rooms so you don't have to worry in that department. Bathrooms are maintained clean. However, One swim dryer has been broken for the entire month we were there. They never fixed it. Overall this is a shady place that's not fully transparent with their operating practices. Also from my personal analysis there's a certain skill ceiling for kids here. They won't become swim experts because management is only trying to squeeze money out of your wallet for long run. Interest to kids progress comes second to them.

Ever since joining the competitive swim team, my daughter has been loving swimming. The coaches are…read morewonderful and really helped my daughter improve. Coach Kelly has been a wonderful coach to my daughter and making sure she swims in a positive environmen.

Ample parking and free wi-fi. Facility layout is satisfactory and the lighting is good. No…read morecomplaints, but no wow factor either. Morale seems to be high among the staff and coaches.