Zero consideration for patients. I drove almost 40 minutes from Butler to hurry from work to my sons appointment and ended up being 9 minutes late. The woman at the desk told me they did not have time to see us and had to reschedule. I told her how far away we lived and that it would be hard for me to take more time off work and offered to wait but she did not want to help at all. We will not be coming here any more. read more

Only a few visits in, and can't say anything but good things about this Pediatrician office. We've had great experiences with the front desk staff, the lactation professionals, PAs and doctors here with our son. It's a larger facility than appears and we've never had to wait to go to a room for our appointment and the only delays in the room were time for my wife to feed. They have an online portal that's easy to use as well. One of the biggest benefits is that they are INDEPENDENT. Not everything needs to be run by UPMC or Highmark/AHN and they show no bias as to where your PCP is located, what pharmacy to go to, etc. read more

This place is literally the worst. They will make you wait over an hour after a scheduled appointment with no consideration for your job or schedule. Every time we went for a flu shot I had to carve two hours out of my day. The final straw was being 8 minutes late to an appointment. Being told there was no guarantee a doctor was going to see me by a large blonde troll like woman upfront and then getting a surprise $15 late fee for an appointment I was not even given a 15 minute professional courtesy window to begin with. Never, ever go here. It is a sick child mill with no compassion for people. I will warn every person I know to not only walk but run away! read more

I love this group of doctors! I have been going here since 2014. I found the most support in every area that any mother needs, The breastfeeding center is amazing from being a new breastfeeding mom to now a football mom. This group of doctors was the most supportive. I love the patient porthole everything that has gone on with my kids I have access to. read more

Have to agree this place is literally the WORST. Sitting with Dr Riley for 30min was one of the worst experiences with a doctor I've ever had, and I have 3 kids. She was insulting, patronizing, aggressive, and basically called me dumb and a bad person for having an opinion about medical decisions for my child. Would NEVER go back here and shame on them for treating parents like this while claiming to "empower you to be the parent you want to be" on the home page of their website. Run the other way!! read more

We've been with KPP (first at the Beechwood Blvd office, now at the Seven Fields office) since my kiddos were born early at the end of 2012, and have had positive interactions EVERY SINGLE TIME we've needed assistance. My girls are comfortable seeing all of the providers they've visited, the staff at every location (we've even gone to walk-in hours in Pleasant Hills office in a pinch) have been fantastic. As a healthcare worker myself, I have always been impressed with how the office runs, the high quality of services, and the forthright honesty with which i am approached. There's another review about issues with this office getting records (do you know how easy it is to mislay a fax?) and a comment about KPP being short-staffed...all I can say about that is that healthcare is plagued with short staffing all over. When I asked the Seven Fields office staff about clinics for my kids' fourth COVID shot/second booster, I was honestly informed that there was no capacity for booster clinics for our age group, and you know what? I'd rather they focus on retaining their hard-working staff, keep the environment they are able to serve at the high standard that we've come to expect, and be honest about their capacity. Keep it up, KPP. As long as we're in Pittsburgh, we'll be patients at whichever office is best for us. read more

This review is for the Cranberry/Seven Fields location, there are other locations down in the Pittsburgh area. Solid performance from a kid's doctor office, the waiting area is bright and cheery and has never been crowded anytime we've taken the kids there. Getting an appointment has always been pretty quick, and walk ins are available too. The reason I marked them down from 5 to 3 stars is because of the snotty comments some of the MD's make about parents. Never had a problem with a P.A. or a Nurse Practitioner, their care has always been totally professional and straightforward. Just some of the 'actual' doctors have made remarks that are conflicting and/or bizarre. Not sure if that's their way of being funny or just bad bedside manners but telling a parent they were wrong to bring the kid in for a medical complaint (either a day too early or a day too late) seems strange and can be off putting. I'm not a doctor, I don't want to be a doctor - but it seems kind of pointless to criticize a parent because you think they should've come in a day earlier or not at all. In summary - nice people, nice doctors office, just ask for a Nurse Practitioner if you can. read more

No trust for this practice! We just moved to PA and I signed a release with Kids plus for my kids records on 10/13 , I called them on 10/27 explaining that were were going to be traveling and I need my youngest to get her 1st Covid shot , I was told that they my previous pediatrician (another State) had not sent the medical records and they would have to wait for those! I was immediately suspicious because our previous pediatrics office is so organized and on top of every single thing! And guess what? It was a lie! They had only received a request for the records on 10/22, so they let my signed forms sit in there office for a full week before sending them and they immediately worked on and faxed them to Kids Plus, they had no problem lying about this until I called my previous pediatrician and got this info and got them to fax again and follow up! I then called and they acknowledged receiving the records, I said great let's schedule the Covid vaccine, they said "I'm sorry , we can't schedule that because we have staff issue and don't have anyone available" this took 15 days) I took my child for her vaccine elsewhere (it took me 5 minutes to schedule) I'm hoping this is not the area standard and just a problem with this practice but My children will never be patients here, we'll be moving on faster than The speed of light! read more