Underwhelming. Save your money and go to Great Clips and buy your kids a lollipop at the grocery store. I needed to buy some presents for a birthday party and I thought my girls could use a cut. I really wanted to book them at the South Barrington location but there were no openings until next week. We have been to this location before and were disappointed but I thought it was just one bad experience so we gave it a go. The stylist asked my girls names and then did not say much else to them. She did not offer them iPads to watch while she cut their hair. She did not do a little braid in the front like they are used to in S. Barrington. I don't think she even handed them a mirror or turned them to face the mirror so that they could see their hair. I am not convinced this lady liked children and based on my experience the last time, this is not a fluke. The haircuts themselves were fine but now my daughter is saying that her hair is ugly and I really feel like it is due to not having the mini braid added and not having the stylist show any interest in her experience. I did find 2 cute presents there. Yay! read more

Nabiha, I believe that's her name, did well with my son. She was so efficient and patient with my son. It was his second haircut there, and he was a bit squirmy and overstimulated. But I thank Nabiha for giving my son a really cute haircut. We will see her again next time. read more

Awesome place! Clean, full of cute affordable fun toys! Jessica has been doing my son's hair since he was 1. He was an anxious nervous kid but loves his hair cut time! Book online for your appointment! read more

Natasha is amazing! My son is ASD and she was able to complete a haircut for him which is never the case! She knew exactly what to do and was so friendly, polite, professional and super quick! We love her! Highly recommend! We can now get haircuts! read more

When I tell you my son has never had a better haircut.. Nicole K was GREAT. Thank you thank you thank you. Clean atmosphere, great customer service, overall the best experience. read more

Natasha or Netesha whatever this women's name is SHOULD NEVER WORK WITH TODDLERS AGAIN. She has no patients nor seems to have any common sense when it comes to a child feeling scared or in my case pain ! ALSO LEAVING SCARS !!!!! Also in what kind of mindset do you think it's okay to hold a child's face / cheeks !!!!! Again no patients !!!! I INFORMED THIS WOMEN MY CHILD DOES NOT LIKE THE CAPE AND RUDLEY INTERRUPTING ME " kids don't know what a cape is " not only ignoring what kind of hair cut we wanted for my child she was saying she was not able to do that kind of hair cut ... so not only is this women not capable to cut hair but also rushing and having no patients and the frustration on this women's face was disgusting ... it's your job to work with children to be gentle and sickening the way this women was rushing to get the job done. Now a child is traumatized!!!! read more

KidSnips - Cuts - Toy Stores Near Me - Arlington Heights, Illinois

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My grandson has been here twice and it was a wonderful experience. It was for his first haircut and he loved it!

We are so beyond disappointed with our recent experience at this Kid Snips. Let me just start by saying, my son has received a haircut from here before by Nicole and she was FANTASTIC. She was patient and listened to EXACTLY what we wanted. However, this last experience with Emiliya Sh did not go the same. My mother took my son in and explained we only wanted his bangs cut to be out of his eyes, and the back of his neck and ears trimmed, we did not want the rest of hair cut as we didn't want to lose his beautiful curls. Emiliya Sh did not listen and completely ruined his hair. I suspect she messed up his bangs and made them too short and had to go back and cut them even shorter. She cut Vs basically into his bangs, like what is that? His hair is completely uneven and way to short and when my mom told her she was cutting too short she completely ignored her and kept going. It took my mom physically removing him from the chair for her to finally stop cutting his hair as she just kept going and going. He even has a cut on his forehead from her scissors since he was freaking out and my mom asked her to give him a second to calm down and she refused to even do that. I just hope his beautiful curls come back and aren't gone forever, I will be so devastated. They did give my mom a discount and when I called and said she shouldn't be charged at all for that horrendous haircut they offered a free cut next time, but we most definitely will take our business somewhere else. It's a shame that this one hairdresser has given us a bad taste on the whole place, but if you do go, DO NOT go with Emiliya Sh. I HIGHLY recommend Nicole. read more

KidSnips - Look at his bangs :( - Toy Stores Near Me - Arlington Heights, Illinois

my 2.5 year old had a haircut with jessica and she was amazing! he doesn't love haircuts but she was great with him. will definitely be back! read more

We absolutely love kid snips! Jessica S is amazing! She's been cutting my sons hair since he was 9 months old, he is now 4.5. She is so patient and caring. She welcomes us with open arms every visit and makes sure he is comfortable. He used to be terrified of hair cuts which resulted in lots of cry and she was so patient with him. She does such an incredible job on his hair! Jessica has also done an amazing job on my daughters hair as we are transitioning to growing her hair out. The front desk is always so nice and welcoming. They always offer a lollipop and treasure chest toy after each haircut. They truly are the best place for kids haircuts! read more

I had a great experience with my son's first haircut! He is only 14 months old, so I was nervous about how he would handle the experience and if he would sit still. We were welcomed right away with a very friendly staff and a cute atmosphere. The salon was clean and inviting. We had Julie and she was so sweet, calm, and patient. I will definitely be back! read more

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"Could've been better" is a very apt description of our experience at KidSnips. We had a 10:15am appointment this past Sunday for our daughter's first haircut. Although they were running behind and we had to wait 15 minutes, this wasn't taken into account when rating it 2 stars -- things happen, and I'm sure that if I booked KidSnips again, there's a good likelihood that they would be on time. Instead, the two star review actually is because: a) When we were finished, if you told me she had a haircut, I wouldn't have believed you. The whole process took about fifteen minutes, which consisted of literally a centimeter off of her hair, a braid and a bow. I understand that it's a first haircut and we're not trying to scare her by doing a full makeover, but for $23, I would've expected a little more. b) The toy store located within the salon clearly is a cash grab. There is no need to be enticing kids to beg their parents for a toy before/after their haircuts. For a first haircut, I guess this place was OK (we got a certificate with a picture and a clipping of her hair, so that was a nice keepsake), but as far as our "regular" place, we'll look elsewhere. read more

Jessica is so patient and sweet to our son! We always have a wonderful experience. There are tons of cute little toys to buy, too. Would highly recommend! read more

Really didn't appreciate how much I spent and how bad the haircut came out, there are places where his hair is shorter and also places in his hair that it's longer and patchy read more

KidSnips - This is the hair cut my baby got, some of his hair looks very patchy shorter in some places longer in others - Toy Stores Near Me - Arlington Heights, Illinois

This location is horrible! I took my one year old with Natasha since the one in Vernonhills closed. Right away she seemed rushed, I told her my son does not like caps that he would be fine without one, she proceeded to tell me no kid knows what a cap is, I told her what I wanted for my son she literally told me she couldn't do it and proceeded to tell me what haircut was good for MY son. Now my kid has horrible scratches on his neck and arm. read more

KidSnips - Toy Stores Near Me - Arlington Heights, Illinois

My 4 year old son never has left a haircut without tears and frustration. That was until we went to Natasha. I had called ahead and told them my son has some special needs in order to prepare her. I told the receptionist that he was obsessed with Sonic the Hedgehog so if they had anything pertaining to that character would be great. Before he started his haircut the receptionist came up to us asking if he would like her happy meal toy she got. We had gone to McDonalds earlier to get the new Sonic Happy Meal toy already, but the gesture was amazing. The whole time time Natasha reassured him that everything was okay and would let him know when she was about to do something different. The reassurance from her I believe really helped him through it. She honestly was absolutely amazing. You can tell she enjoys doing what she does, and makes it a point to make the experience a happy one. She asked my son what are the names of all the character on sonic, and my son's eyes lit up as he proceeded to name them all. I cannot even begin to tell you how full my heart was when she talked him through the sound of the clippers. That is usually the worst for him with his sensory processing disorder. Natasha is an amazing woman and we will be going to her and only her from this day forward. If your child has ever had a bad experience with a haircut you need to take them to Natasha. She was so caring, thoughtful, kind, and understanding how difficult haircuts are for my son. Thank you Natasha for making a haircut a fun experience for my son. read more

KidSnips - Stud and his new haircut - Toy Stores Near Me - Arlington Heights, Illinois

My 18 month old son had a haircut by Margaret today! She is great and I couldn't be happier. He cried the entire time at his first haircut at a different salon and I expected the same today. This time, I tried having him nap, eat lunch, we had a smoothie with us and a cake pop. Unfortunately, even the yummy cake pop he's never had before didn't keep him from crying again. She was ok with him sitting in my lap and worked with him while he cried and swung his head and hands a bit. She talked to him the entire time to attempt comforting him which I think is important even if it's not helping entirely. The last woman he seen somewhere else didn't speak a word to him as he screamed and I was bothered by that. My son isn't the only crying kid out there. ‍ I definitely recommend Margaret! I showed her a picture of a haircut and she pretty replicated it! read more

This place is adorable, clean and the staff is very friendly. Jessica understood that we were nervous about trimming our 5 year old's hair for the first time and she made us feel comfortable the entire time. She warmly interacted with our daughter as she cut her hair, which helped keep her calm. After the haircut, Jessica offered to do a braid and added a cute bow that put a huge smile on our daughter's face! Thank you so much for the great 1st haircut experience Jessica...we will be back in a few months. read more

KidSnips - Toy Stores Near Me - Arlington Heights, Illinois

Where do we start!? Jessica is the best at what she does. We've been going to Jessica since our daughter was 6 months (same for my son) We originally started going to her at the clybourn location but now we make the 45min - 1hr commute from Chicago to Arlington heights since my 8 year old will only allow her to touch his hair. She's always very accommodating to our schedule. She takes pride in her work. Her passion to provide 100% customer satisfaction every single haircut is unparalleled. We will follow Jessica wherever she goes! You guys have a STAR read more

KidSnips - Before and After! - Toy Stores Near Me - Arlington Heights, Illinois

My son who literally just turned 2 barely three months ago was denied of a haircut from KidSnips in Arlington Heights. All because he won't keep a mask on. He is delayed in speech and there is no way he will comprehend keeping a mask on. His daycare and his therapists recognize this and they don't enforce him to wear one because he will get agitated. There is an obvious difference between a child who just turned two to an older two year old who has a better comprehension of following directions. Being in a business who specializes with kids, SHOULD understand that! I have never been more disappointed of the ignorance and lack of knowledge when it comes to this pandemic. #thereareexceptionstoallrules To top off the professionalism of KidSnips, I called them back after they denied service before I left and placed me on hold. I called again. They placed me on hold and them hung up on me. There's no excuse for any of it. I could have easily lied about his age given he recently just turned two but being completely transparent gets you denied and rudely hung up on. read more

This is an old experience but still I feel the need to say this. I wanted to get my kid's hair all shaved off. On hearing this, they coerced me into getting just a hair cut. It didn't just stop there. The stylist (I have no idea if she still works there or not), Lana, took it upon her to judge and belittle me and my parenting skills. For the entire hair cut that lasted, I had to hear what a lousy job I was doing and that if she'd meet my mom she had a lot of complaints against me!! (This was all because 1. I wanted to have my little girl's hair shaved for no apparent religious reasons. And 2. She said I should put socks underneath the kid's shoe. (Which for us was a huge battle with a year and half old kid... she hated puttin on socks) I was a new mom and just stood there taking all her words of disapproval of my parenting skills. I was so baffled, ashamed even to open my mouth to retaliate. Even when I did, she shut me up with some new insult. Even recalling the incident as I write this makes me feel so low, sad and angry that I didn't have it in me to ask her to just do her job and not be my mother. The haircut? It was decent. TL;DR Go for a haircut and get unsolicited advice/ free insults thrown at you. I do not like to bring the rating down of any hard working organization just because of one bad experience. But this was just uncalled for and any staff should know better than to disrespect and say mean things to any customer just because they don't approve of something (and do not know half the battle behind it) read more

Waited outside as protocol and called to state we were there for an appointment. Completely skipped us and went to the next appointment. Disorganized and complete waste of our time waiting in the car for over 20 minutes only to have the receptionist botch up the order. Ridiculously terrible. read more

I'm really frustrated. My daughter (due to the pandemic) has never had a haircut before. She also really doesn't like when we brush her hair in general and it's something we work on daily. As soon as we walked in she was very excited by all the toys and the little cars they have the children sit in. However, as soon as she saw kids heads being touched/hair being brushed - she started to get upset. She started to get excited again about getting to sit in one of the cars but as soon as the hair stylist brought a brush to her head, it was a meltdown. The stylist basically stood there staring with her mouth open as if she'd never seen a kid cry before. She offered to have her sit on my lap which we tried but it was very hard to keep her from thrashing around and panicking. There were no words of encouragement from the stylist let alone tips on how to make this work. At one point she said, it's different with the boys because we can hold down their arms and use the hair clippers. The girls we need them to sit still since we are using scissors. Obviously I completely understand that and want everyone to be safe when sharp objects are involved. But why wouldn't you try to get creative and calm her down or make her feel safe?? I've been told that places like this are great with the kids and I was under the impression that they'd be more understanding that this is a scary new experience for a toddler. I got the impression the stylist didn't feel like it was going to work so I said that we were leaving. She said that maybe we could come back and try another time...yeah right. The lady at the front desk then asked in a judgemental tone if we wouldn't be getting a haircut today. Um...no, your staff has done nothing to make this experience even seem possible...so I will take my business elsewhere. I just can't imagine this is the only kid they've seen have an issue like this before. It was really disappointing. read more

Felt they were well prepared with covid. Felt safe having my boys haircuts there. And loved the haircuts too. A win win! read more

KidSnips - Haircut - Toy Stores Near Me - Arlington Heights, Illinois

I have been taking both of my boys to KidSnips since my oldest (now 7) was 3. We had always had a difficult time getting his hair cut, and Jessica was the first stylist who he was finally comfortable around. After that first experience, I knew that she was my go-to stylist from there on out! Every time I call to make an appointment for my boys, the first thing I say is that we will work around Jessica's availability; she truly is THAT good! She does a fabulous job of talking to both the parent AND the child, she is incredibly professional yet personable, and her skills are undeniably good. Both of my boys have very different hair types (one has straight hair with crazy cowlicks and the other has a mop of curls), and neither of them have ever had a bad haircut with her. I hope that the KidSnips staff knows that they truly have something special in Jessica! read more

I had the best experience with my 3 year old boy at this location. I highly recommend to all. Natasha was awesome. She made my son very comfortable and I cant believe how she got him to sit without screaming and crying read more

I am very disappointed with my child hair cut. I don't see that hair cut has any skill at all especially with the price we had paid for. Don't mention that there is no layer on the hair cut, but also not even on both side. I think I could've cut better than this. It was terrible. I regret to take my child there and I will for sure not going back for another chance. read more

There aren't many options when it comes to getting your kids haircut. We've always had a very nice job done at KidSnips. However, the place can be a madhouse. read more

Don't get me wrong, they're wonderful for kids, they work wonders with toddlers and are a pretty cool looking place upon walking in however, I took my 9 year old daughter for a haircut and it's absolutely horrendous to the point where I had to make an additional appointment at a reputable salon to fix it. If you're just taking your toddler or kid in for a quick trim I'm all for it but don't expect anything special. Sorry, just being honest read more

My son always had trouble with hairstylists. Wife found this location by browsing and we said, let's give it a try. First visit was with Stacy. She is by far the best stylist and toddler whisperer. My son calmed down immediately and hair was cut without any issues. Advice to new customers, make an appointment sooner than later because Stacy's schedule fill up quick! Thank you for such perfect haircut and care for our son! read more

It was my sons first haircut, he is 3 months old. The person on the phone reassured me they could take care of him. Brought him in, person was nice at first I said just a little trim on the sides and leave the top long. Since our son cannot hold his head up, I was asked to hold him up. No problem. He started getting fussy but was good most of the time. When I got to take a look half of his head was basically shaved with shears and bald spots with uneven cuts. Now mind you, my son had about 2 inches of hair and now he has less than a half inch. The person combed his head very hard and he did have a couple soft spots since he was only 3 months old and scratched his face with a comb I do not recommend them for 3 month old cuts as a trim to get hair out of his face and out of his ears is too much for them to handle. read more

This place is awesome. My daughter (2.5) got her first haircut and the experience was great!

I took my 5 year twin boys to get their hair cut here this morning. One of the sons has autism and therefore, has difficulty sitting still, and has an even harder time with the buzzer. This is our first time at this location so I made sure to tell the scheduler ahead of time of our circumstance. She was very friendly and accommodating, and mentioned that she would give us extra time. I was very comforted to hear that. Upon arriving, Lana right away greeted the kids and me. She knew how to talk to small children and was very playful towards them, making them feel comfortable. She was very good with the son with autism and extraordinarily skillful! Despite his crying, skirming around to escape, and head shaking, she managed to cut around the ears and the bottom of his hairline with great accuracy. Even without the use of the electric trimmer, she did a very nice job with the clipper. I highly recommend her to any child! read more

Pre-COVID, our experiences here were adequate. Some of the staff occasionally acted like it was an inconvenience to have our business; more concerned with their lunchtime than their customers. They did a decent and quick job on my kids' hair, so we came back. During COVID, the staff has acted completely rude and alarmist. I understand about taking precautions, but they were downright nasty to my 2-year-old -- and to my mother and myself (we have each taken him once during the pandemic). Today they didn't even cut his hair -- he got kicked out because of having to be reminded about his mask. Again, I understand the necessity of it -- but the woman assigned to him kept backing about 10 feet away and waving her arms and raising her voice. It wasn't exactly conducive to a calm or encouraging way to persuade small children to cooperate. He has worn his mask on other occasions with some coaxing: it did not have to be an impossible situation. I think they need some better training from their corporate office or something on how to run a business during this admittedly unprecedented time because I am pretty upset with their attitudes. read more

Great experience! We took our one year old daughter to get her haircut and Natasha did a great job! Aria was not the best customer ad Natasha was still able to get her little tuff of hair more controlled and gave me some tips (I asked) on how to make it look styled. This really is the place for Toddlers! :) read more

KidSnips - Toy Stores Near Me - Arlington Heights, Illinois

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I've taken all three of my daughters (4yo, 6yo and 8 yo) to KidSnips for the last two years and they love going to get their hair cut by Miss Jessica. She listens to exactly what they want and gives us suggestions that I always take, is always sweet to them and doesn't rush through them. I've been happy with every cut they've gotten. The staff is also navigating through these times as well as they can. During the pandemic, procedures have changed a bit, but I feel like we've all made adjustments and have to go along for everyone's safety. Temperature checks, masks and waiting in my car for our appointments are all small things that make me feel safe enough to bring my kids in!! We will definitely keep coming to KidSnips and especially to our favorite, Miss Jessica! read more

2.5 years later and still going to Stacy for my son's haircut! He will not go to anyone else since she is absolutely amazing. Yes it's a bit pricey but my son actually likes to get his haircut now. I'm sure picking a toy from the treasure chest and getting a dumdum after the haircut has nothing to do with it at all! Tip: download the mindbody app to book your appointments! They have a calendar posted with all the available times and you can easily book online. No more calling back again and again to see when your favorite person is available! An added perk is they often have $2 off coupons for booking on the app! If your kid has fast growing hair (like mine) you can so request a half haircut (just put it in the comments) and you can just get the sides and back done instead of the whole head to save some money! read more

Staff is always friendly! Accommodating if you need to change your appointment. You can tell they ensure the place is always clean. My son loves coming here! read more

Brought my terrified child here for her first haircut and we were 8 minutes late. Was turned away and told the stylist had another appt scheduled for fifteen min after ours was to start. Seemed like it would have been a very rushed experience for my daughter and we left with her now even more scared to get her first haircut. Not to mention the girl at the desk wasn't apologetic or too kind about it either. Such an unpleasant experience and will not be going back. Such a shame because my older daughter had her first cut there with no problem ‍ read more

Jessica has been cutting my son's hair for years! She's great with kids of special needs and easy to have conversations with. We will definitely stick with her for years to come. read more