I was looking for a quick fix for my watch that recently stopped working…read more I walked by Fast Fix and decided to go in. They immediately greeted me, let me know they'd take a look at it right away and then they told me they'd text me when it was completed. All in all, I paid $25 to have my watch fixed in 25min. Seems like a great deal to me!

This was my first visit at this store because I was needing a watch cleaned. I will say that the…read morestaff were very friendly and knowledgeable and the job was done within a few hours, which was convenient. When I took the watch home and looked at it closely though, I was a little disappointed in the extent of the cleaning process, especially for $90 (tip included). I have some jewelry polishing cloths that I use on other pieces and when I applied them to my watch, they turned black immediately, which tells me the didn't necessarily get in the "nooks and crannies". Not sure I'd use them for this service again.

I wish they had been more communicative about timelines. I often felt like I had to follow-up. The…read moresmith they used did good work though

I brought in a bracelet and a ring to this store. For the bracelet I wanted the clasp replaced…read more They told me the price, I approved it, I thought all was well. I went to pick up the bracelet and I didn't get my old clasp back. The staff acted like I was insane for wanting my gold clasp back and told me it was "baked into the price". I was told over a week ago they would try to get it back for me though it was likely "destroyed" by the jeweler but haven't heard a word from them. I've never had jewelry repaired or replaced before and not received my original items back. The ring I brought in for a quote and was a family heirloom. Due to a miscommunication, the jeweler did the work without getting my approval, not understanding I only wanted a quote at the moment. When the store called me to tell me what happened they told me it would be over $600. When I declined to pay that as I only wanted a quote, they called me back the next day and offered to "meet me in the middle" and I pay half. I again decline. Ultimately they did the right thing and didn't charge me. I do want to say the work done was beautiful but they kept the gold clasp from my bracelet and made changes to an heirloom piece of jewelry I wasn't yet ready to change without my approval. I will not be trusting them with any of my jewelry in the future.

My partner & I went in 1 day to see about getting some of our great grandmothers stones reset for…read moremy forever ring. They quoted me $1500-$2500 what another jeweler around the corner quoted me $500-$700 for. While the 2 women who helped me were mostly pleasant, it felt like 2 semi-amateurs giving me an absurd quote for a "pre-existing" setting. When they mentioned the jeweler using the cad program, they told me that to set each stone is $100. I find this crazy given the quote from the place we visited after this. They also recommended I bring more gold in as trade when the other jeweler said the gold from my original ring && 1 other was more than sufficient to have my new ring made. Lastly, what the biggest standout was for me on service was the second jeweler I visited was very professional & even came down from his work space to look at my stones w/me as. As I was explaining what I wanted, he was able to sketch out EXACTLY what I wanted...not attempting to put it in a preexisting design. All in all, it felt like this jewelry store was more into the business of selling pieces rather than making. I'm giving 1 stars because of the absurd amount I was quoted, the lack of care for making a custom piece (not meeting w/the jeweler) & the disinterest felt by both women to work w/us. If you want a great designer who seems to really care, visit Doug at Pierret Designs. You won't be disappointed, he's been in the business for 50 years & you can certainly tell.

They have repaired and appraised my beloved vintage engagement ring. I have also sold gold jewelry…read moreto them. Super nice, knowledgable & professional. I trust them.

Getting engaged and buying an engagement ring together (I think I botched the order haha) can be…read morestressful. We arrived at Emporia St and Arapahoe Rd and had to decide between Shane's and Miro Jewelers, which are right across the local street from each other. Big, established jeweler versus a smaller jeweler that had great ratings, but we'd never heard of. We're so glad we chose Miro Jewelers. We never felt pressured. Maria just made us feel welcome and important and was so patient with us as we looked at ring after ring trying to find one that sparkled and dazzled and was within our budget. She kept us in the loop during the fabrication, and the end result left huge smiles all around. Thank you Maria and Miro Jewelers for making this part of our journey so fabulous.

Sharon was great! Went in with my future fiancée and showed her my inspiration picture and mood…read moreboard, she immediately said "I can make that!" We found a ring similar to the style I liked that I really liked a lot, more than the inspiration photo and she is going to customize it with the black sapphire stones I wanted for a two toned ring. (Wrong size in the photo but it *IS THE RING*) Really looking forward to picking up my ring! So so excited! Thank you!

Shoutout to Tucker! Super knowledgeable and extremely helpful. I brought in a vintage chrome hearts…read morebracelet with a loose clasp and he fixed in minutes free of charge, multiple times. Couldn't recommend them enough!

I couldn't even get to the point where I can tell you the quality of work or repairs from this…read moreshop. Their communication is so horrible I wouldn't complete the project with them. The girl working the desk (I believe the owner's daughter) can't answer any of your questions, I'm not sure what service she provides. Then your request goes to the owner, who then has to call you back after they talk to the jeweler. And it just goes around and around like this. I won't go into more detail about how they failed to provide adequate service, but the shop is unprofessional and not getting my business. I'll update this review when I get new quotes for my repair to confirm they over-quoted me which I have a hunch they did.

I have used these guys for simple things like battery's and resizing rings etc. Never had an issue…read moreand team was always pleasant and competent. I collect unusual timepieces, but I just figured you need to have them service by high end Jewlers like - well lets not name names So my most recent experiences. A Omega Marine chronometer - very obscure piece. I take it to a high end jeweler They send it to Zurich because there the only ones who can work on it. about a year and $400 later I have a new battery which promptly lasts 6 months. So I take it to fast fix and say "doubt you can work on this" Watch guy says I have heard of this but never worked on one let me take a look. So off to Perrys for lunch. 40 minutes later your Omega is done. You opted for the lifetime battery thats $70 . This watch only runs 5-6 month at a time. Brought it in recently as it was dead again. Lunch at Perry's and its working - new battery - no charge. So watch number 2 a 20 year old Rado made of synthetic sapphire/ceramic composite. I manage to break the custom clasp messing with it myself. Tiny parts fly across the room disappearing in my carpet for eternity. Off to two high end Jewlers. - We wont touch that send it to Rado in Switzerland. Be prepared for a huge bill. So on a whim I take it to FF and say what about this? This thing obviously spooked them as they are extremely hard to work on without damaging the bracelet that can cost in the 4 digits to replace. So I say take a look and f you can fix it go for it - entire staff sees this as a challenge. People are looking at it under microscopes to figure out how the original clasped worked. Gauntlet down - back to Perrys. I get a call 90 minutes later well we managed to repair it but we want to make sure your good with the cost of doing so. I as quoted a very reasonable figure that was an order of magnitude less than Rado. Whats shocking is there are no stock parts for this watch. They literally manufactured a tiny compression spring/rod with sub millimeter precision. Why? Because its a interesting piece and we appreciate your enthusiasm for fine watches and a challenge too. To people who say batteries cost a buck why is it so much. Well the sutures the surgeon put in cost a few cents plus some plasma anesthetic etc. Why was a transplant $300000 because there's years of training, supplies electricity, building a hospital and paying its staff. I feel like I got a surgical team on my watch complete with tiny instruments, microscopes, laser cutters and well trained personnel. Do the math - in my case it was WELL worth it. I cant vouch for other locations but I found the service here epic

The honestly wasted my time. I dropped my watch off a week ago to have a few dial markers…read morereattached and the watch itself repaired. Only the dial markers were reattached, and now there is no longer time to have the watch repaired before I need to wear it for an event. I could have had it repaired elsewhere in the same amount of time if they had let me know it would not be possible to repair it while it was in their possession. I'm honestly super upset to come back to pay for my watch to be repaired and learn that it still doesn't work. I didn't assume that keeping time was part of the service, I specifically asked for it to be able to keep time as part of the work order. No one called me, no one communicated that this would not be done. Instead they just played with my watch while real professionals could have been repairing it. Very upsetting.

Amazing experience! Inez was so great to work with. I would absolutely come back for any more…read morejewelry or services they provide at jewelry exchange.

Inez was extremely helpful and was very knowledgeable. She went above and beyond to ensure a very…read moreeasy and stress free shopping experience.

I would give them 0 stars if possible. I tried to schedule an appointment. I never received the…read morecalendar invite through Calendly like it stated after I scheduled the appointment. When I showed up for my scheduled appointment time, nobody was at the office. Nobody has returned my numerous calls and voicemails

Jeffery B who LOST my ring and refuses to compensate me for his negligence. We had to sue him,…read morereceived a judgement but he still refuses to do anything! Even after he admitted HE LOST my ring!

Had a great experience with the way they do business, excellent. They installed batteries in my…read morewatches and installed a difficult watch band in one.

What a great business! The owners are very nice and accommodating. I went in for a ring sizing and…read morealso have some jewelry repaired. The repairs turned out great and the work was excellent. The interior of the store looks great with a very nice selection of jewelry.

New Owner! New Vibe! Amazing new product. I can't believe the change in this store. It was a…read morecute store for years, however it under new ownership. The store has great brands, value, and customer service. Great for gifts-cards and jewelry. And of course spoiling yourself

New owner! Fabulous selection, friendly service. Great place to stop in for something for yourself…read moreor a gift for someone.