I highly recommend them, very friendly and knowledgeable i met with Alan about my project and he…read morewalked me through my options, even before he gave me the quote i had decided to have him do the job, after getting the quote. I was very pleased with the price, i am looking forward to having tge project completed, i will be asking them to do some other plumbing projects as i am remodeling my house. Best thing i did was to contact them, Alan was on time for our appointment and and had my price quote with in a couple hrs. If you are looking for A+ customer service do yourself a favor and call Wilburs Plumbing you will be extremely satisfied Thank you Alan

not a very good experience three tries job half completed each time 10 mins here 100 labor second…read moretry wrong parts 10 mins 100 bucks third try job 50 percent well done over all 35 mins labor 300$ not impressed

Dan not only found the problem that we had not, and not only fixed it, but made the system better!…read more He is truly a master plumber.

Dan was very friendly in assessing the needs of my project. He helped fix my problem to ensure no…read moremore leaks in our bathroom. Price was very reasonable, would definitely hire again for future plumbing needs!

After a short stay in the hospital I came home to a stopped up kitchen sink. I had exhausted all…read morediy remedies and failed to unplug it. Called a couple of plumbers I've hired before but were booked to far out for me to wait. Called GLP company and they arrived on time. The employees were, one older man and an apprentice. The older man had horrible customer service. Would ask me a question then just walk away while I tried to answer. Or just cut me off. When under the sink I pointed out that the older man was pushing very hard on the doors and I pointed this out. (Afraid the door was going to crack off its hinges.) The older man became visibly annoyed and made an unjustified argumentative comment. Which I choose to ignore. The apprentice did most of the work at this point remaining very quiet. Once fixed the older man said to the apprentice "We're done. Clean up." And proceeded to just walk out and sat in the truck writing up the bill. Never speaking to me. The apprentice did an excellent job cleaning up. He was the employee that brought me the bill. GLP may well be a trusted company but the older man made it to where I will not hire them again. The apprentice is welcome back anytime. Lol Also, I was not informed their debit reader was not working prior to the appointment and could only take cash or check. Thankfully I'm old school and still have a checking account. I then asked if my check would be kept safe in their vehicle till they returned to base I was told they had a lockbox where it would be safe. At the GLP website I couldn't find any ratings from customers.

We were referred to Great Lakes Plumbing when our normal contractor was not available, to fix a…read moreleak. While we were appreciative to be worked into the schedule (10 days-2 weeks out) we were not happy with the service received. Two employees showed up, one sat in the van and "checked" the work of the one who performed the work. Once completed, trash from the parts were left laying around and a pair of pliers were stolen. The following day, the "repair" was already leaking. The owner DID NOT return a call from us reporting these issues. Paid the full price, but the service and follow up were poor.

Great went out while away on vacation and during a Sub-Zero day, the heat failed. They came at…read moremidnight, house was 37 degrees, -12 outside. Got it fixed, safety tested and warned up! Super responsive and courteous! 45 from phone call to arrival. Very reasonable pricing.

Field Plumbing and Heating has always treated me well. They have been available when I needed them…read moreand have done excellent work. The service technicians are always polite, pleasant and considerate. I have always been pleased with their service.

I thought my furnace went out so I gave Dehaan a call first thing in the morning. They responded…read morehad me immediately. they had a technician call me back to troubleshoot and then they scheduled an appointment for the following day. Fortunately, I didn't need to pursue a repair because I discovered the window was open in my home, but I just had to give them a good review because of they're prompt response.I would recommend them any day. This is not the first time they have responded to any issue I had.

I just had my air conditioner serviced by Shawn . What a professional . I'm more than happy with…read morethe next day appointment and the professional level of the technician. I'm a new loyal customer

The price is out of my range. They charged by the hour, not by the job. My tenant flushed some…read morepaper towels in his toilet, and they worked for two hours. It cost me $400; after he spent one and a half hours working in the pipe, the plumber said that he does not know how many hours it takes to clear up the paper towels! I have to end it before the two hours of his time working on this job.

Outstanding company. Tom (owner) was very responsive and arranged for a prompt visit based on my…read moreschedule. Mason showed up on time the next day and could not have been more personable and professional, such a nice young man who enjoys his work - and he did a fantastic job! I called Tom after Mason left to let him know how pleased I was with his service. Highly recommend!

Shout out to Mark! "owner" our ac was leaking and we called mark he was right over the very next…read moreday in 91 degree weather went down to the furnace area was only down there for about 5 minutes and said ok your good to go, that's good customer service I will definitely order him up again if we need anything

One of my big old historic rental properties had an issue with the new furnace that had been…read moreinstalled only a year prior by another company, leaving my tenants with no heat at the start of the cold season this year. As soon as I was informed that the furnace wasn't functioning, I contacted Mark with Norris Heating & Cooling. He was prompt to get over to the rental property that very same day. Furthermore, he had the know-how to diagnose the blown fuse and a replacement part on-hand to get the furnace back up and running within hours of my call. It was one of the quickest HVAC fixes I have ever experienced.

I called them last week for a service and setup an appointment. They called me during the morning…read moreof my appointment to let me know they had a couple of emergency AC calls and if I was willing to move mine, which I had no objection at all. Bob came today and he immediately identified a problem with a component which he replaced. He tested both systems (AC and furnace) and in a couple of hours it was all set and done. He even offered me a coupon they had to lower my payment. Great service, very professional and mindful of keeping everything clean. I definitely recommend them.

Unprofessional. Lack of communication. Fixed my furnace on…read moreTuesday. Had a gas leak on Wednesday. Phil, the owner, was awful. Don't waste your money. Go anywhere else. I beg you.