Fast easy all the staff was very nice and professional would recommend easy to find lots of parkingread more

I must say that at my last scheduled procedure I had to leave due to a prolonged wait. I could…read morenot wait very long for a care for a 92 year old parent who is bedridden and a 31 year old son who is autistic. I have experienced scheduling mishaps, upsets due to lack of anesthesia, lack of prior authorization from my insurance so on and so forth. Dr J. Gwalani is exceedingly educated, trained, skilled and in touch with the most current and future pain management technology. He has very professional employees and a state of the art facility. Even with the negative aspects involved the positive aspects are more outstanding. If referred to Dr, J. Gwalani one should schedule and appointment to receive the best pain management available. If I wasn't in my current position I would not hesitate to tolerate the waiting time. Good luck in your pain management journey and take care.

I have visited this place for the first time three days ago as I found a great deal on Groupon…read moreMy purpose of visit was for frozen shoulder and Dr has spent lot of time on me even though it was 30 Mins session and I ended up getting treated for 1 hour and he was so humble and gentle and well spoken person. He has good knowledge of what he was doing . Today was my second visit for cupping therapy and even better as I had 90 mins session and he changed cupping positions Multiple time every 20 mins and I have one more to go and I truly recommend one and all not to miss an opportunity if u need accupuncture or cupping therapy. Million Thanks to this Dr.

Highly recommend Dr. Yu. His services are well worth their value, as he spends generous time on…read moreeach patient and integrates different healing modalities, including customized tinctures or teas, based on an individual's needs and their whole system. He is deeply caring, knowledgeable, and dedicated to putting together the puzzle pieces to resolve presenting ailments. I'm so thankful to have found him through Groupon, as he is helping me feel better both mentally/emotionally and physically!

I went in to get a DOT physical, and everything was going good until the dr came in and I didn't…read morehave a copy of my cpap sleep report. He was incredibly rude at that point, and he was beyond unprofessional, to the point where his own staff had restrain him, tell him to calm down, and walk away. I had heard he was quick and easy, in and out in 20 minutes, but after this I will never go back. If he would have mentioned needing to bring in any documentation, I could have been prepared. Normally, I use Kaiser and they have all of my info on hand. Unfortunately for me, procrastination left with needing to get a DOT exam by the next day.

Very quick and honest physical exam for my employer. The price was right and the front desk was…read morehelpful. The doctor knew what he was doing.

This place is a joke. My Fiance 6 weeks ago had a "phone" appt. They basically told her that they…read morewere unable to help her. Then they called back and set up a "in person visit" so she gets there and the dr. Has no clue of my fiance issues ( did not review the chart I guess) so after the dr. Reviews it she tells my fiance that they cannot help her there. (Just like they told her six weeks ago) but they can "refer her" to someone else. ( this is a workers comp claim) workers comp has to approve and authorize everything. Can't "just go somewhere else" Obviously all this place did is soak worker's comp for 2 visits knowing there was nothing they could do for her. What a waist of time and money.

Im a new patient here and this place is worse than my last one i have been waiting for an updated…read morework note that they tell me they will send and in reality they never do!!!! I HAVENT WORKED IN 3 WEEKS!!!!!! I HAVE BILLS TO PAY I JUST WANT TO GET BACK TO WORK!!!!! This is absolutely RIDICULOUS.

It's day 4 after Arthoscopic shoulder surgery for multiple tendon tears/issues. Great staff at…read moreSurgicare. There was no post-operative bruising, swelling or significant bleeding, and recovery has been surprisingly fast. Minimal pain and I could stop the narcotics on Day 2. (Still sleep elevated at an angle and make use of a sling). I highly recommend Dr. Stidham.

I visited Dr Stidham when my right leg was visibly thiner due to knee pain. I also had two rounds…read moreof cortisol injection that wore off after 6 month each time. Looking at my x ray he showed me that I needed knee replacement surgery. His office scheduled the surgery very fast. I started walking in the first week and after two month of physical therapy I am starting my afternoon walks regularly. The whole experience was amazing. His office was very helpful with all my requests and the visits after the surgery were very informative. The ohysical therapy was also essential and very helpful. I am 70 years old and I recommend Dr Stidham for knee surgery.

I was calling to cancel my Friday appointment but no one picks up the phone so I left a voice…read moremessage. The next thing I know, they returned my call but I was busy at work so did not pick up. They ended up cancel both my Wednesday and Friday appointment because "I did not respond their call within one hour." I have been seeing PT at this place for 20+ times and this is how they treat their returning patients. I called numourous times but no one picked up the phone. They have bad customer service and do not treat their patients properly Edit: the employee contacted me and ensure me similar situations will not happen again. I change my rating because that promise

Not the Best Experience…read more I understand many businesses are often busy and understaffed, but that should never affect basic patient/customer courtesy and providing decent service. Pros: - Organized - Good upbeat music - Comfortable room temperature - Nice small play area for small kids - Sessions ends w/15 min ice or heat therapy rest Cons: - Highly internally social front desk area, neglectful to patients - No proactive follow-up regarding VM messages & call backs - Sometimes smells stuffy and sweaty with everyone The front desk area often feels like a social gathering, frat-party among the staff, leaving paying customers feeling like an afterthought. Communication and follow-up was disappointing. I left multiple VM messages and spoke with staff over the phone regarding important time-sensitive medical records I needed. Out of about seven attempts, I received only two callbacks, one a couple of days later, and the other several days later. In most cases, I had to repeatedly follow up myself and repeat the detailed messages I left. Suggestions for Management: - Hold the front desk and all staff accountable to provide welcoming and professional service to all patients/customers. - Set clear expectations for prompt follow-through service. - Maybe incentivize good behavior from your staff with Starbucks gift cards or something. - Make sure you have a trusted Office Manager to keep everyone on point. The clinic could benefit from a few simple additions, like a few plants, framed health tips, encouraging quotes or posters, updated magazines in the lobby area, and maybe an essential oil diffuser to keep the workout area smelling fresh and pleasant, especially considering how busy it gets. The QR codes and flyers that are displayed on the walls that encourage us to post reviews would look more professional if they were placed in simple frames, and the QR codes were placed in an easy-to-scan, non-high-traffic walkway area. Overall: Healthcare is about more than treatments and exercises. Studies show that positive interactions, genuine kindness, and feeling acknowledged can improve a patient's emotional well-being and overall healing experience. Something as simple as a smile, warm greeting, or thoughtful gesture, and a pleasant smell can truly make a meaningful difference to someone's mood and nervous system. This clinic has potential, but the overall patient experience needs a massive overhaul. The positive qualities, unfortunately, are overshadowed by poor and careless communication from the front desk area and some of the other PT staff on the floor. Sometimes it feels like no matter who I talk to there, I just feel like another number.

I had to write a review about Dr. Wong cuz I am pissed about the bad reviews left by the other…read morepatients. If you go over them, you would realize that all the bad reviews are about either the wait time or the tidiness of his office. First of all, his office is clean. More importantly, why would you complain about something as trivial as the wait time when you are going under the knife? Would you leave a five star review for a doctor whose office is super clean and always right on time but messed up your leg? Dr. Wong went to Stanford medical school and he's good at what he is doing. I had an acl surgery by him and I was able to walk around two days after the operation(without a crutch or a cane). The pain was negligible ,too. I'm very pleased with the surgery result and I'm already doing most of the things I was able to do before the injury(swimming, making jumpshots, etc) less than two months after the surgery. I highly recommend Dr. Wong for anyone who wants to feel better and stay active.

Beware of potentially unnecessary procedures and surgeries from this doctor. Dr. Wong recommended…read moresurgery for my mom's fractured knee and made it sound urgent, warning us that waiting could mean a bigger procedure. Yet he did not physically examine her knee before recommending surgery. Fortunately, we got a second opinion. That orthopedist asked about a simple movement that helped determine whether surgery was necessary. She could do it easily, and he recommended waiting and monitoring, particularly given the added surgical risks from her diabetes. Three weeks later, new X-rays showed the fracture was healing without surgery. Had we followed Dr. Wong's recommendation, my mom would have undergone an invasive procedure involving drilling and wires, with months of recovery and surgical risks.

Despite her credentials, we do NOT recommend Dr. Kale due to cheap and questionable billing…read morepractices. Face time with her is difficult to get, wait times are excessive, and every small question now incurs extra charge!!! Bills are itemized per question!! Our previous doctor offered thorough care for decades to us with no surprise fees -- a stark contrast to Dr. Kale's approach. She mandates an illogical and unnecessary "pre-visit" to chit chat with new patients that no other doctors mandated us, and even that visit is billed, which is unnecessary. We don't recommend her and we will never go back to her!

Disclaimer: this rating is solely based on my experience with the receptionist. My time with the…read moredoctor was great as she was very thorough in my check up and answered all the questions I had for her. I came in early to my appointment and sat in the waiting room and overheard the male receptionist apologize to the patient on the phone saying "I'm sorry if I was rude to you .... ". Although this wasn't the best first impression, I decided to brush it off as I didn't know the circumstances. When interacting with him, his overall attitude and demeanor was condescending. I didn't feel welcome coming into the office which is disappointing because I've come to this practice for my entire life. The icing on top of the cake was during the eye/vision exam. The exam is conducted directly behind the receptionist. I was told to uncover both eyes and read the bottom line (which I couldn't). I then heard the receptionist mutter under his breath something along the lines of "he couldn't read that?" It was too early in the morning for me to process that and call him out but it's pretty disappointing to hear that from a staff member, especially as I was in direct earshot of the comment. The other staff members were very nice and welcoming to me, but this kind of interaction makes me hesitant to continue my care here.

So I had a procedure does on the 19th Feb, to Feb 20th, and must say the staff were professional,…read moreunfortunately I had to come back on the 20th, for shortness of breath through the 23th for an other procedure and the staff were so professional knowledgeable and on their toes great job San Jose Regional medical center, watch out V.M.C. we have some new Sheriff's in town "Medical Staff"

I was involved in a car accident on Feb 13th. I had to be brought in by ambulance and be admitted…read morefor a few days. My go-to hospital is O'Connor, and I was first transported there first. But because my internal injuries were so severe, I had to be transported here due to this being a trauma hospital. I was so impressed at the staff and hospital. I've never been treated so well. It made being at the hospital not so bad. The nurses in the ER were outstanding! Literally the nicest nurses. And so on top of everything. The doctors were great too. Very thorough and down to earth. Everyone was great except for one phlebotomist on my first night. I was extremely grateful for the treatment and high quality of care I received there. Heaven forbid you should have to have a hospital stay, but if you do, hopefully you can be brought here.