Very unhelpful staff , no one care you're there , no system for wait time or nurse checking on you.read more

This healthcare organization is terrible. I have very decent healthcare with Kaiser with my…read moreemployer. The problem is that I am only allowed to go to the Bellevue clinic for urgent care. I was bleeding from my head (if you don't know it yet, a head wound is a bleeder for a long time). So I elected to pay out of pocket and go to Evergreen for stitches. When it was time to remove the stitches, I called Evergreen in advance to ask them how much it would cost to remove them at Evergreen or if I should go to Kaiser with a $20 copay. The representative on the phone told me that stitch removal was a part of the $570 I paid out of pocket. Then I got a bill from Evergreen saying I owed $146 for stitch removal. This is a disgusting practice and Evergreen should be ashamed of themselves. When I escalated the matter, even though calls were recorded to prove what I was told, the insisted I pay the bill (which I did today). I would not trust this company and I will never work with them again. I will pay for a taxi vs dealing with BS like this.

She has been my doctor for close to 20 years. Marty listens to concerns and uses her best…read morejudgement to help. She is thorough, kind and patient. I would follow her to a different practice if she moved.

Highly recommend Dr Chia. Professional and good listener. We…read moreare very appreciated to see Dr Chia today.

Wilson Chan and very professional one of the only doctors I've ever met that actually listens to…read morehis patient's Highly recommended.

My son and I are patients of Dr. Lin. He's down to earth and he'll actually listen to you and talk…read moreto you. He told us to get the school forms to him instead of leaving at reception to neglect the $20 fee. He's what you expect in a family doctor

Best doctor! So glad I don't dread the doctors office! Keeps it professional yet personal, super…read morecomfortable and safe, and finally kind but very honest on what she thinks is best! Ps. Her nurse Mastan is wonderful as well.

This clinic now goes by the name of Healthpoint... just an fyi :)…read more My boyfriend has had severe asthma his entire life [hereditary] and has consequently had difficulty getting insurance we could afford on a students' budget. During the awkward period before he became an official resident of Washington state and became eligible for insurance from the state but after he aged off of his parents' health insurance plan, he had two emergency room visits. We also found Healthpoint, which has been amazing at working with us as far as paying on a sliding scale. The best part is their pharmacy -- even though we only go in once every three months to pick up a refill of his medications, the lovely pharmacist remembers him every time and asks specific questions about his school/life. She's awesome! Every time I've spoken to representatives on the phone they've been helpful and quick with setting up appointments, or squeezing us in. I really admire the staff for all the patience they have with their patients -- visiting Healthpoint has been full of much better experiences than I remember experiencing as a child visiting sliding scale income clinics, and I'd recommend them to anybody.

I have to say Dr. Bayles and the entire office staff are fantastic. Being someone with diabetes,…read moreI'm particular about my general practicioner as I have to see him more often than the average person. I personally don't need hand holding mushiness, I need the truth, level headedness and a physician who will share his knowledge about what is going on with my body. A little small talk and humor doesn't hurt either. All qualities you will find with Dr. Bayles and his staff. I live nearby so location is awesome for me. I used to see a Swedish physician downtown but finally switched b/c the drive and parking was inconvenient. And no parking charges at the Redmond Swedish Medical Center! It's also brand new so the facility looks great. And scheduling appointments have also generally been easy. I once got squeezed in at the last minute when I got a severe allergic reaction and needed some relief asap. The Swedish network is also something I love (yes, love). All your medical information gathered by Swedish physicians is online so there's no confusion about your medical history or trying to remember every little thing. Another much appreciated thing...everything runs like a well-oiled machine. I get in, fill in some quick paperwork, pay my co-pay and I'm in an office in less than 5 minutes. A nurse takes some information about my visit, gets some vitals and the doctor arrives in less than 5 minutes. When I'm done, my paperwork is being printed, don't need to mess with prescriptions as they have been electronically delivered to my pharmacy and I'm done. Like I said, I see my physician more often than the average person and any extra time I can save not waiting around is a big thumbs up for me.

Dr. Bayles has been my physician for years. He's very knowledgeable and great about explaining…read morethings. He's provided me with great reference materials over the years - I was able to lower my cholesterol significantly with diet rather than going straight to meds with the help of his guidance. I like that he takes a complete view of the patient and seems to address root cause more than just treating a symptom with a prescription.