I went to Kimberly's because I am about to start chemotherapy and was told that my hair will almost certainly fall out. I am younger than 40 and don't want to deal with all the questions and looks that come with being bald. That being said, I wasn't sure what to expect when I walked in there but the experience was great from start to finish. I first checked online to see if they were open because of COVID-19. They were open for appointments only but had a super easy appointment system. I walked in and was greeted immediately. Sunny helped me the entire time. She found me a wig that looked exactly like my own hair down to the style. I prefer real human hair wigs because you can wash and style them. I then told her that I was also looking for a longer "fun" wig. She found one that was great and looked wonderful. I am no longer nervous about losing my hair and working. Sunny has given me the confidence to go forward and I will be forever grateful for that. read more

Kimberly's Wigs and Salon - My real hair - Hair Extensions Near Me - Santa Barbara, California

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Losing your hair due to chemo is a very difficult thing to go through. I loved my natural hair and having to shave it off was one of the hardest things I've ever done. After a couple of failed attempts to find the right wig (including purchasing a very expensive custom human hair wig online), I was feeling defeated and pretty low. I ended up going to Kimberly's and was so pleasantly surprised. Annie was very empathetic, helpful, and sweet. She was my wig angel :) I ended up finding a wig that looks so similar to my natural hair - no one can even tell it's not! It made me feel like myself again and I am so grateful. I will be going back to Kimberly's again when I'm ready to change things up with a new style. I would highly recommend Kimberly's to anyone! read more

I brought two wigs in to be washed and set. When I picked up my wigs, the wigs I was sent home with were not my wigs. While in the shop, I knew right away that the first wig had mesh around the forehead, my wig did not. It had a tag inside, that my wig did not. The second wig was a different style than the wig I originally brought in. The wig I was given also had a tag in it that my wig did not have. The straps that allow me to tighten the wig were brown. On my wig, the straps were white. I could not prove that the wigs I pickup up were not mine. The owner got me out of the store as fast as she could. I wish the younger woman had been there. I have always worked with her and it was always a great experience. She is gone now, regrettable. Won't be returning. read more

I had such a positive experience! Kimberly's has a great selection of quality wigs within an affordable price range. I was pleasantly surprised that I could afford such a beautiful and realistic looking wig (I was honestly expecting them to cost a lot more since the wigs are so beautiful). I was able to try on several styles before picking out the one that I loved! The woman helping me was very patient and helped me find the style of wig that I was looking for. I am very excited to go back to see what other styles they have to offer! I feel so beautiful with this hair! I am fairly new to wigs. I cut most of my hair off in December of 2017 after getting my naturally curly hair bleached for several months. My hair became damaged, gummy, brittle, and lost its curl pattern. I'm not a big fan of such short hair on myself, but I knew that I needed to let my natural hair grow out since it had become so damaged. I use wigs as a way to have long hair again, without sacrificing the integrity of my hair while it grows out. Had I realized that wigs were an option for me, I would have never bleached or chopped off my hair in the first place. Now I can switch up my hair style and have the color I want, without compromising my natural hair. read more

Kimberly's Wigs and Salon - Hair Extensions Near Me - Santa Barbara, California

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Don't bother making an appointment, confirming several times that you will keep the appointment, and driving 30 minutes to get to your appointment. The place was closed when I arrived and stayed that way. No text or email apologizing for being late or a no show. read more

Annie and Sunny are Great! I was able to contact her during this craziness and she was able to wash my wigs for me. Thank you so much!!!!!! Such a nice services. Price is actually cheaper than online and they also customized my new wig when I was buying it. They trim the bangs, alternate the wigs and so much more. Highly recommend!!! read more

Kimberly's Wigs and Salon - My new wig color light ash blonde. Love it! - Hair Extensions Near Me - Santa Barbara, California

This was my first time going to a store that sells wigs. The staff was so nice! She helped me try on several styles and explained all the things I needed to know about the comfort and so forth. She was kind and patient. The selection was good and several of the wigs looked very nice. The prices are reasonable. I can recommend this store. read more

Love the staff and the products which are mostly quite reasonable! I was able to make an appointment when no one else was in the shop. Sunny, the owner, took particular care by wearing a mask and using hand sanitizer frequently. read more

I stopped into Kimberly's with my mom a few days before my wedding. After completing my hair and make-up trial with my stylist a few weeks earlier, I selected a side-swept partial updo and we decided that a bit more fullness with clip-in extensions would help complete my look. Though both of the women working at Kimberly's when we arrived were busy styling wigs at the front of the store, my mom and I were greeted almost immediately and the younger woman (Sunny, presumably) stopped what she was doing to come over and help us. Without much explanation at all, she seemed to know exactly what I needed and pulled a high-quality piece that matched my color almost exactly. When the price rang up at almost twice my budget, she patiently offered us other selections, pointed out the variations in quality, and laid them out so we could touch and compare each one. I ultimately selected a slightly shorter version of the first piece that was pulled. The price was still higher than I would have liked, but Sunny added in a 10% discount and I felt it would be worthwhile for the quality. It was. The clip-in pieces were easily styled and looked so beautiful in my hair on my wedding day that I left them in for several days after. Overall, I found the staff at Kimberly's to be friendly and knowledgeable. I don't know much about hair and wigs, but I imagine it would be hard to find a higher quality product in Santa Barbara. read more

They are so sweet and wonderful and most importantly professional in what they do ... they got all you need hair extensions and removal of hair extensions... I donated two coolers of hair extensions (silver ombré and light brown) for cancer patients who can't afford to pay for the hair ... read more

I live in Pasadena, CA and have shopped all over LA looking for a top quality wig worth paying for. Well I found the perfect wig in Santa Barbara at Kimberly's Wigs and Salon. It is absolutely beautiful. The wig is very well made and looks very natural. I am painfully picky and I don't settle for anything. This was the first wig I every purchased and I couldn't have did a better job. I get compliments all the time. I will always buy my wigs from Kimberly's Wigs. read more

HORRIBLE customer service, rude and not helpful. Make you feel stupid. Went in looking for hair extensions. I had been comparing different brands online and wanted to get a feel for what the hair actually looks like and to see if I could just purchase what i wanted there. The younger woman who was trying to help me was rude and not so helpful. I could see huge boxes behind the counter with hair extensions ranging in price, color and length. Not once did she offer to look through these boxes to help me find what I was looking for. Rather she pulled out the most expensive brand. When I questioned the price (it was marked double for what i found online) I was told "why don't you purchase online then". I was so taken back all I could do was laugh. I then tried to shrug it off and be polite and explain further that I was only comparing and wanted to make sure If I did order online I would be getting the SAME hair as what I was able to check out. When I asked WHERE they order their hair and if I could get the name of the brand of hair they could not answer me and kept giving vague answers that they order it from NYC from a "whole-seller". read more

I recently found myself in need of a wig due to chemotherapy treatments. I thought it would be a long process to find something that looked natural & looked like my real hair but I was pleasantly surprised when I went to the one & only wig store here in SB. The ladies were super helpful and nice. They helped me try on several styles and then ordered one in the same exact color as my real hair. I'm very happy with it. It has made this whole ordeal with a cancer diagnosis a bit less stressful. read more

If you need extensions put back in do not go to this salon. The glue they use is not what normal salons use and during the removal of the extensions Kimberly put in, the root of the extension contained a disgusting, sticky purple material. Do not recommend at all and overpriced. read more

I've been here a few times now and this last visit will be my last! Previously, I've had great experiences here, working with the younger woman, for she was very helpful, informative, and didn't try to upsell me. Today..I saw the older woman try and push a wig on another customer and tried to overcharge me! Just saying, be careful with the older lady. Watch your wallet with her because she just wants the sale! Previously, I've bought ponytails from the younger woman and they were a little under $20; today the old lady tried to sell it to me for $30! Conveniently, they had no price tags! I watched the old lady try to sell the woman wigs that literally looked like party city wigs! When the woman asked for a ponytail, the old lady wasn't even trying to match her natural hair color! I even whispered to the customer "be careful, she just price gouged me. Don't buy anything if you're not %100" and walked out. Buyer beware here! They also don't return or exchange!(for hygienic reasons of course). read more

I have been to Kimberly's Wigs twice, now- once for Halloween last year and this time again for a different (and yet again, challenging) costume. Sunny has helped me both time (as well as Kimberly last year). I ENJOY coming to them! I was not there because I had to have a wig for any other reason but to 'dress-up', but each time, I was hoping for a certain look. And each time, they went out of their way to make sure I was happy with my wig. This meant CUTTING, STYLNG and CONSULTING for all of them. Mind you, I am coming during Halloween (and very last-minute, too). Sunny has managed to get my wigs finished in time without ANY attitude, and remembers who I am from a year ago. She has a kind heart and cares about people. Coming from a very extensive background in the retail and beauty industry myself, I know when someone goes out of their way (even under pressure), or when someone just does not have a clue (or does not care) how to treat others or to run a business. This is NOT the case at this place, at all. I know (maybe from experience and knowledge from waiting on others) that ALL of us are only human and if you have not been in this business, you may not realize as much, how important a fact this is. Do onto others as you would expect they should do unto you. Please keep this in mind. Thank you Kimberly's Wigs, for your patience and hard work! read more