**Update:** I came back in today for another nail appointment and had another really positive…read moreexperience. My technician was running just a few minutes behind, and being I had a tight schedule of my own that day another technician stepped in to get my nails started so I could remain on time. They were professional, attentive, calm, and did a really great job. I really appreciated them taking the initiative to step in and help keep everything on track. It was a small gesture, but it really stood out to me and was another example of the level of care and professionalism I've experienced at this salon.

I've been to this salon about three times now. The nail technicians are very skilled, and they…read moreconsistently do an excellent job. I'm always happy with the quality of my nails. However, despite having an appointment every time, I've had to wait at least 15 minutes, and sometimes up to 30 minutes before being seen. I'm not sure how appointment slots are managed, and it makes me wonder what the purpose of making an appointment is if the wait is this consistent. It's disappointing because the technicians are skilled. This seems more like a management and scheduling issue than a problem with the staff themselves. I hope the salon can improve its appointment system, because the service quality is otherwise excellent.

My experience here was disappointing. While the staff was friendly, the full volume set I received…read morelacked volume and retention. By the second day, my left eye had lost tons lashes with only gentle brushing. I contacted them immediately to fix it but could not come in within their 3-day policy due to work obligations -- my next availability was the 4th. I requested a removal since I was unhappy with the result, but was informed I'd still incur a removal fee. I understand policies, but charging for removal when the initial service failed within 48 hours feels unfair. This was also my first experience getting lashes. I also noticed other reviews mentioning similar retention issues, which suggests a product or application problem. I cannot recommend this service. Picture of first day and second.

I made an appointment for 10am, but the tech showed up at 10:30. She was nice though, so don't…read morewant to ding her. Upon starting, I informed her about my sensitivity, so she used the proper glue. Cute and clean facility.

The most amazing best smelling salon I have ever been in! As soon as you walk in you just feel this…read morelight energy & it just makes you feel soo good! I've been a client of Lauren D. For years & when she finally moved into this salon I was super excited! Lauren is an amazing lash artist always keeps me looking good! She also does waxing & she has an angels touch when it comes to that too! I recommend this salon 100%!

I go to Aysia at Kai Lash Studio and she's AMAZING. I've been coming to her for 3.5 years and have…read morenever had any issues with retention. I love that I don't feel obligated to converse and can have a quiet fill when I don't feel like talking lol. But she really is amazing. The studio is so cute and CLEAN which I love. They also offer snacks which is a plus.

AMAZING is an understatement for Chic! I have been a loyal customer of theirs for many many years…read more My go to lash artist is Jasmine (love you Jasmine!) but the other artist are amazing as well. These ladies are true artists! Their style and focus is to compliment and enhance one's beauty - classy and chic! I definitely recommend them to anyone looking for a lash or brow place. They make sure each customer has a great experience once they walk into those doors. The place is so beautifully decorated and always clean! You have to see it and experience it for yourself! Worth every penny!

I am loving the outcome of my Brow Shape and Tint. Jasmine's work is definitely exceptional…read more Appointment start and end time was spot on, which was the icing on the cake. Thank you so much!!!

Great experience with Heidi today! She was professional, quick, and efficient. My classic full set…read moreis perfect and I'm all ready for my vacation now! Thank you!

Very Disappointed I…read morehad a really disappointing experience here. I went in to have my natural eyelashes done, but the application was extremely uncomfortable. My lashes were almost glued directly to my eyelids, which was painful and felt completely wrong. What made the experience even worse was that when I expressed my concerns and asked for a refund, they did not want to refund me. I paid for a service that I was genuinely unhappy with, and I felt my concerns were not taken seriously. When someone is working so close to your eyes, I expect professionalism, care, and attention to safety. Unfortunately, I did not receive that. I would not recommend this place based on my experience, and I hope they take customer concerns more seriously in the future.

10/10 Everytime, the comfort, the quality, I just love coming to nap and get my lashes done!…read more (Always VERY fast, with the quality I think you can't go wrong!)

Best long lasting eyelash extensions! This is a bit more…read morepricey I feel, but lashes stay on for a long time. It's super clean and nice inside. Easy online booking for refills and future appointments. Kaitlin is my favorite lash girl! I get Hybrid lashes and medium ish size (sorry idk technical terms) and in the middle of cat and open eyes style. They have great pictures online to help you choose or you can show a picture of a style you like. It's not too cold but after laying down for more than an hour you start getting cold so wear a jacket or bring a blanket. They give you a lash brush after your appointment and you can pay with Apple Pay also.

Molly, Christine and ATOL staff are all amazing! They are on point with scheduling and so…read moreaccommodative. They're all very honest people. They are always adaptive to feedback. I have very sensitive eyes. Christine is always checking in with me. She's so detail-oriented. This facility has been the best experience so far out of all the lash places I've been. Thank you!!

I came in for a lash lift with Christine and I did not get the results, or any result at all, that…read moreI wanted. I noticed my lashes didn't lift at all so I contacted Molly and explained my situation and said that she would be in touch with a solution. I contacted them three days later asking for an update; no response. It is now an entire week since I asked for an update and still no response. I have been so patient and kind asking for a solution and to be ignored is truly upsetting. I am usually not a complainer at all and a very understanding person. I think that the way this was handled was very unprofessional and extremely disappointed with the lack of communication on their part. I got my very first lash lift here and was truly excited to try something new here. Unfortunately, I did not get such results or a good experience at all.

This was my first time here while visiting my sister in Las Vegas, and I had a wonderful…read moreexperience. BFF Nail Salon Spa is beautiful inside, with a very relaxing and peaceful atmosphere. Jenny and Katie were both amazing! They are both friendly, professional, and attentive. They did my gel manicure and pedicure, and I couldn't be happier with the results. I highly recommend this salon and will definitely come back when I'm in town again!

BFF Nails has been my go-to nail and waxing spa since I moved to Las Vegas in 2016, and I honestly…read morewouldn't trust anyone else. It's the only salon that has earned my loyalty, which says a lot because I've never been one to stick with the same nail techs for long. From the moment you walk in, you can tell they take pride in their work. The salon is consistently spotless and easily one of the cleanest I've ever visited. The technicians are incredibly kind, welcoming, and professional, making every appointment a comfortable and relaxing experience. Their expertise truly sets them apart. My brows are always shaped perfectly, my nails look exactly the way I want them to, and every pedicure is exceptional. I now upgrade to the CBD pedicure with the 30-minute massage--it's absolutely worth it every time!

My go-to place for eyebrow waxing! I recently came here for a Brazilian wax, and Liz made the whole…read moreexperience super easy. It took less than 30 minutes and was actually less painful than sugaring. If you're getting your first Brazilian wax, I definitely recommend coming here and booking with Liz!

I had an absolutely wonderful experience with Liz! From the moment I walked in, she was warm,…read morewelcoming, and had such a great personality. She made me feel comfortable right away and took the time to listen to exactly what I wanted. The salon itself was beautiful and had the perfect aesthetic, clean, relaxing, and inviting. My appointment was also the perfect length, not rushed but not overly long either. Liz did an amazing job on my brows, and I couldn't be happier with the results. You can tell she genuinely cares about her clients and takes pride in her work. I will definitely be coming back and highly recommend her to anyone looking for beautiful brows and a great overall experience!

I've been going to Josie at Lash Republic for eight years, which in the lash world might as well be…read morea lifetime. If that doesn't say something about her work, I don't know what does. Josie also runs one of those rare businesses where you can tell every detail is intentional. The studio is always clean, calm, and organized, appointments run on time, and the whole experience feels relaxing rather than transactional. You're not just another appointment on a schedule , she genuinely cares about the quality of her work and about the people she works on. I've seen Lash Republic grow over the years and it's honestly been really cool to watch. Building a business that lasts this long in the beauty industry takes serious talent and dedication, and Josie clearly has both.

Very good experience. They were kind enough to get me in last minute I've been so busy I went a…read morelittle longer than usual and they saved the day on my only day off.