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    Kimpton Surfcomber Hotel

    3.8 (553 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Binita R.

    The Kimpton Surfcomber Hotel was a great place to stay. The service was excellent, and the staff was genuinely kind, welcoming, and always ready to help whenever needed. The food was very good as well. We enjoyed a complimentary breakfast as part of our hot tub booking, which was a nice bonus and a great way to start the day. One of the highlights of the hotel is the easy beach access from the back. You can simply walk out and reach the beach, and the area feels safe and lively. You'll often see people jogging, exercising, and enjoying the outdoors, which adds to the energetic South Beach vibe. The walk around the area is pleasant, and the overall atmosphere feels fun and relaxed. Overall, the Kimpton Surfcomber Hotel is a wonderful place with great service, good food, and a cool beachside vibe. I would definitely recommend it for a comfortable and enjoyable stay.

    Stephanie G.

    Still a go to spot for me! The rooms are showing their age a bit...but it adds to the charm, for me-I love a cozy boutique hotel, over a large chain. Service is still top notch-bottle of wine in our room and at check in (as we missed the happy hour by maybe 10 minutes.) Bellhop service, front desk, and room service are all friendly and super helpful. They had extended events going on for the holidays-it was fun to try different drinks and chat with people. Had both a great beach day Saturday (wonderful service, I wish I could remember their names!) as well as a pool day Sunday. Even got an upgrade to a free daybed (I think it's because my husband is so cute ) Super dog friendly-Jack Jack even had his own amenities at check in and was happy to show off all his tricks (fist pump was popular.) We will be back!

    Walkway
    Julie P.

    Nice pool with Dj In the afternoon. Clean and great customer service. Derek was a great entertainment guide in the afternoon! Wish the showers had doors on them.

    Jeffrey F.

    Beautiful place but questionable service. Also we paid for a cabana until 6pm and at 4pm they told us we had to leave for a special event. then they said we could stay but we had to move. By the time we packed up we decided to leave. Food took almost 2 hours to come and was just ok. Calamari was from a frozen box and lollipop wings were decent. drinks were good and the pool was nice. probably would go somewhere else next time.

    Pool during dusk
    Bryan T.

    The Kimpton Surfcomber is a intimate and service oriented small hotel on Collins Ave. Located amongst all the activity , restaurants/bars/stores, the Kimpton provides tranquility and fun before you go back out to adventure Service without attitude was everywhere as the hotel staff clearly know how to treat guests. We ate in the downstairs restaurant for breakfast once and it was very good. Pool area is beautiful with massage areas tucked away off the pool , a bar, lounging area and Yoga area. All the way at the back of the property is direct access to the beautiful beaches of Miami No doubt I would book another stay at Kimpton Surfcomber - I hope you enjoy it as much as we did

    Kimberly C.

    My friend and I stayed here for the weekend earlier this December. Definitely make sure that all members of your party are on the reservation as they won't let you check in or use any of the hotel facilities like the pool or beach. I arrived a few hours before my friend, and I wanted to lie out by the pool, but the manager refused to let me check in, so I had to buy a day pass through resort pass in order to use the pool. While it was a bit of a rough start to the weekend, I really enjoyed the pool experience. Escaping the cold, New Jersey weather and lying out in the breezy yet sunny Miami weather was a dream. When my friend arrived, we headed up to the room to prepare for dinner. Our room was clean, modern, and airy. They had a mini bar with lots of good wines and lots of snacks in case you don't feel like leaving the room. You can stream your device to the smart TV as well as check out through the TV. The bathroom was small, but clean, and had everything we needed for our stay. Air-conditioning worked well and I wore the robe to even wore the robe to stay warm! The hotel has a fantastic location in South Beach. It's walking distance to Lincoln Road, a Walgreens, and lots of restaurants in little shops along Collins Avenue. We felt safe walking around, but as always, be aware of your surroundings. Inside the hotel, there's a restaurant and they have coffee, hot chocolate, and wine in the lobby at certain times in the day. The grounds are beautiful and great for strolling around. The pool and beach areas are really nice. To check into the pool, you have to make sure you're wearing your bracelet of the day and you go to the stand and pick up your towels. The staff will set it up for you and someone is usually taking food and drink orders while you enjoy yourself. Things are definitely expensive on the menu, but the quality and service is good and you get what you pay for! For the beach, it's the same. You walk up to the hut, and they set up your lounge chair for you. The ocean was beautiful and the weather was perfect so we had a really wonderful time on our beach day. They also bring food and drink to you at the beach and they can either charge your hotel room or you can pay cash. Sleep quality was pretty good. I always travel with a white noise machine as there's usually a lot of noise or unfamiliar sounds at a hotel. If I was in the area again, I wouldn't mind staying here again!

    Scuffs/ dings on all furniture and doors
    Jaz M.

    I've stayed at several Kimpton hotels and this one by far was the biggest disappointment. I flew into Miami for work but it was also my partners birthday so I brought them with me so they could enjoy this beautiful city. However, the Kimpon defenitly let us down and if I would of known the experience and room I would have recieved, I defenitly would of stayed elsewhere. I've honestly stayed at Hilton and marriot hotels that are way nicer then this resort. I stayed here in March of 2024 and it's a really outdated hotel. This place defenitly needs a revamp. The resort grounds itself are very nice and the beach access is convenient. Good location in south beach. As a Platinum member, I tried checking at noon. They informed me my premium room with city view would be available soon. I waited till about 2pm and inquired again about my room, the front desk stated they couldn't get ahold of housekeeping so to wait a little more which I had no problem. By 4:20 I still hadn't been notified that my room was ready so when I checked again with the front desk, they stated that my room still wasn't ready but that they are moving me to one that was. I had no issue since I needed to get into a room fast since I had to go to a work meeting shortly. We got up to our accessible room and it was a total let down. To be paying as much as we are and get a room that's all dinged up and dirty is so disappointing. We let the front desk we are unhappy with our room and that our shower was broken and they just apologized and sent up a handy man to fix the shower. The IHG service I'm use to is defenitly not here. I highly reccomend you don't waste your money here like I did. $700 bucks I won't be getting back staying here for two nights. Really dissapointed with my stay and I just hope they can improve this resort. Not fair to their consumers/customers who are paying $300-$400 a night to stay here.

    Window view
    Dennis G.

    Rooms are small, terrible view, real lack of amenities. Food was average. Pool was good but too hard to get a chair. Several areas looked like outdoor storage from items long ago discarded. $6 for a Coke.

    It was good once I was able to get it.
    Chanele R.

    As a self-professed Kimpton junkie, I put a lot of effort into deciding which Miami-area property to stay at on a recent trip. I chose the Surfcomber for its proximity to the beach, and I think that was the best part about this property. There was very little that felt like a Kimpton to me other than seeing the various Kimpton signs throughout the property. The room itself left much to be desired. There was a THICK coat of dust on both end tables, so thick that we could not rub it off easily. The bathroom was, as everyone mentioned, tiny, and the shower was awful. It was hard to adjust the temperature in the shower, and the knob actually came off in my hand the last day. The shower also did not drain, so we had to stand in ankle-deep water every time we showered. There was sand left in it when we were done after we came back from the beach. It was just gross. The blinds did not sufficiently block out the light, so we woke up earlier than planned both nights. There was also nowhere to store anything. This came at the tail of a week-long trip in multiple locations, and I had a full-sized suitcase I had to wedge between the bed and wall. As a Diamond IHG member, I was not offered an upgrade of any sort, and the only amenity I received was "free" breakfast, which was not actually free because it only counted up to $20, which most entrees were more than, and we had to pay tax and tip separately. (Tip was automatically added.) I've never encountered this at Kimpton before, and even stayed at the Ft. Lauderdale property after and the free breakfast was truly ALL IN. The highlight, though, was the beach. It was the beach, after all. Beyond that, it was average, again not Kimpton standard. We rented an umbrella for $25 and used the two "free" beach chairs that came with the huge amenity fee charged nightly by the hotel (which felt a little or a waste as we checked in late the first night and left early the second morning). There was drink service, but it was hard to flag them down. The crew was also extremely quick to take the umbrellas down due to the first gust of wind, which I understand, but they were slower to put them up than every other property along the beach. We didn't use the pool, but it was massively crowded and had a loud DJ when we walked back from the beach. That is probably some people's thing, but this doesn't seem like the "relax and chill" properly if that's what you're looking for. The service was fine. I didn't feel like anyone went beyond the basic standards of care for us. As mentioned, no upgrades based on status were given and no one seemed too concerned when we reported how bad the shower was. Finally, the valet was absurdly slow. It took almost a half hour to get your car, and usually the pull through area in front of the hotel was packed and difficult to navigate. The first time we got our car, we actually had to walk out onto the busy street and get in that way. Not the safest method. All in all, this place only has any good feelings because of its beach location. It definitely does not live up to that Kimpton standard.

    Pool
    Pam H.

    We stayed here for a long weekend and overall enjoyed it a ton! The pool, lobby and walkway to the pool were all lovely. Our room was fine- clean and comfortable but no balcony (no rooms had a balcony) and the bathroom was small! It was our 30th Anniversary and the hotel did leave us a card and dessert plate which was thoughtful. We enjoyed the beach chairs - and the pool was perfect after time in the ocean. The morning coffee was delicious as was the evening wine. Parking was expensive but the valet guys were friendly and it is Miami. Best part of this hotel is the location - close to fantastic restaurants and the beach.

    The pool
    Mio K.

    My friend and I came to the hotel bar located poolside/beachside for their Havana Nights event. The organizer gave us two free mojitos each with RSVP, which by the way, packed quite a punch! They have a beautiful pool area which leads to a tiki bar patio and sandbar. The gate that encloses it gives way to beach access. The patio has a stage where we listened to a great Cuban band while sipping on our mojitos. It does have a contrast with the polished looking poolside area right next to it, since the tables and chairs are all bare wooden mixed in with picnic tables. The string lights they had up made it cute, like someone's backyard. They have a hammock strung up that was fun to sit in and take pictures with. We thought it would be more of a lounge type of setting and event, considering the caliber of hotel, so we were a bit surprised by the setup. It looked like the people who came out were either hotel guests or older patrons, which explained why we were immediately hit on by a table of guys when we arrived at the bar. The person who appeared to be a manager was welcoming when we checked in for the event, the bartender not so much. I don't think I saw him smile as he made the drinks and presented them to us. He may not have been very excited to be working there. Regardless of the people who work at or patronize the establishment, I saw the hotel facilities are certainly worth a return for, i.e. the pool and beach access point. I'm very much up for going back for a meal here!

    Comfy bed and a cool wooden key card.
    Ericka D.

    Had a wonderful 3 night stay here. We arrived around 10am on a Friday from our cruise. We were immediately greeted and assisted with our luggage by the doormen. The front desk staff was so kind and explained that our room probably wouldn't be ready until 3pm, but they could store our luggage, allowing us to enjoy the hotel amenities and to roam the city while we waited. Luckily, They sent us a text message at 12pm notifying us that our room was ready. Laying out by the pool and at the beach was our favorite thing to do all weekend. We received superb service from all staff members at this hotel.

    Beach

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    Page 1 of 14

    Kimpton Surfcomber Hotel Reviews in Other Languages

    Ask the Community - Kimpton Surfcomber Hotel

    Is it walking distance to the beach?

    Yes, we are! The beach is our backyard.

    Are the pool and the food/beverage/towel service all open in November?

    Yes, we are open year round.

    How deep is the shallow end of the pool?

    I am 5'5" and I would say to my waste

    How busy is it at the hotel these days? How busy is the pool and bar? Is it still an energizing, social atmosphere, or is it very quiet?

    The hotel is quieter than it has been. The management and people who work there are trying hard but there is no mini bar, there is no room service, there is no room servicing but they will bring you towels. Breakfast is served on paper plates… Read more

    Is there WiFi by the pool?

    Hi Marisa, Yes we do have WiFi by the pool.

    View All 10 Questions

    Review Highlights - Kimpton Surfcomber Hotel

    Alex our server was great, Gio the bartender made the best drinks in south beach!

    Mentioned in 85 reviews

    Read more highlights

    Setai Hotel Miami - The most effortless and lamest salad ever done.

    Setai Hotel Miami

    (342 reviews)

    $$$$

    This is for their indulgent brunch, but I'd be willing to bet a stay here is probably just as…read moreexceptional. My gf and I stopped through here on our way out before boarding our flights later in the afternoon. If you're toting your luggage and not a hotel guest, you will have to find another hotel to store your luggage while enjoying this most decadent brunch experience. Luckily we arrived early enough to our reservations to sort that out. Reservations are a must if you don't want to wait. The restaurant is gorgeous with various spaces designed differently but keeps to the exotic Asian theme. Dining in the atrium near the water feature in the middle with stage for the musicians is where we had our experience. Olga was our server. She brought us our special beverages not available at the bar: Bloody Mary's and endless bubbly in our glasses The offerings here are more than I can name, but there is something to satisfy every craving. The favorite for me is the caviar bar. It comes with all the proper fixings on a blini with Crème fraîche. Do you need a vodka shot to go with? Yes, that's also available also at the caviar station. Fresh raw oysters, clams or shrimp cocktail is available in abundance with everything else here. The ceviche was great. I passed on all the various noodles but had to have some lamb curry and basmati rice- delicious! I had some Peking Duck and leg of lamb at the meat station. The filet mignon and lamb chops was ordered and brought to the table. The leg of lamb and filet were slightly dry but still good. The lamb chops with chimichurri sauce was amazing- nuances of vibrant flavors. Assorted fresh fruits were a colorful collection of enticements. I saw some papaya and enjoyed its fresh, sweet juiciness. I am not a dessert person but had to try the key like pie. Then of course, the matcha dessert is a sitting temptation next to the pie. So, my dessert spoils were more than intended. What the hell right? Lol That was the sweet ending to my Setai brunch. There was so much more such as bread, fried stuff, eggs, bagel station, toast etc. One can only eat so much. I stuck to enjoying my favorites. The experience is pricey but so worth it. It is truly the best brunch experience I've ever had. - better than Vegas and a cruise ship!! I always have to experience a Setai brunch whenever in Miami!

    I love this hotel, the pool, the beach, the restaurants and the valmont spa. We had a great time…read more Please note that the spa reception is on the first floor across from the hotel check-in. You must walk through the lobby and across the outside area. The sauna and the one person steam shower is located here. You Check-in then you get changed into the robe and walk across the lobby check-in area to the elevators. You are walking through the area with all the guests and their luggage in your super large robe that doesn't close very well. I did not enjoy this. Some disappointing things which was not their fault is the parking garage construction noise even on Sundays. The noise took away from my spa experience. They did nothing for the noise control. Also, the SPA requests you must arrive 30 minutes before your treatment time. I got my parking validated BUT we stayed for brunch who also validated our parking but we went over the 4 hours so we got no discount for parking and we were charged the full $35 fee plus tip for the valet. The valet staff was quite nasty telling me we were there too long for the discount BUT each one of those alone qualified for a discounted valet. You can not do both in the 4 hour window.

    The Local House - Seafood scramble

    The Local House

    (74 reviews)

    $$

    Came to The Local House for brunch recently and really enjoyed my time…read more The restaurant is very cute and nicely decorated. Seating inside and out. Great service with very friendly servers. I started with a cappuccino, which was nicely balanced and great foam. Then I ordered the Local Breakfast. It came with two scrambled eggs, multigrain toast, home fries, and I swapped the meat for avocado. The eggs were nicely cooked, potatoes had great flavor but were a bit cold and very fresh but I imagine freshly made are very solid. The toast was not bad. Avocado was fresh. Good portion and good prices. My friend and I shared a pancake that was pretty good but lacked a bit of flavor but was still enjoyable. I would definitely come back and try other items as they have an all day menu!

    5 STARS - Incredible Service at The Local House…read more The Local House is already one of the best spots in Miami Beach -- beautiful atmosphere, great food, and a relaxed coastal vibe -- but what truly takes the experience to the next level is the exceptional service, especially from Ana. Ana is absolutely amazing. She's warm, attentive, and has that rare ability to make you feel genuinely cared for without ever being intrusive. She knows the menu inside and out, gives thoughtful recommendations, and brings such a positive energy that it transforms the whole dining experience. You can tell she really loves what she does. Every time Ana has been our server, we've left happier than when we arrived. If you're visiting The Local House, do yourself a favor and ask for her -- she makes the meal unforgettable. Highly recommend this place, and especially Ana.

    Dream South Beach, by Hyatt - Rooftop pool

    Dream South Beach, by Hyatt

    (333 reviews)

    $$

    Five stars for the location and awesome amenities…read more This hotel was the perfect place to stay at for a quick Miami getaway located walking distance to the beach and all the main things you could possibly want. After a long day of travel, we received two Prosecco as soon as we checked in and arrived. Our room was upgraded and it was located right across on top of the Naked Taco where the rooftop pool is at. It's perfectly located for anything you want to do, all the good food spots, bars, places, etc. The next day we went straight to the beach and they provide complimentary beach chairs, towels and umbrellas upon request and you just walk yourself to the beach with them. There's nothing like Miami Beach! The water was perfect and it felt so good to just defrost on the sand and dive into the gorgeous turquoise water. After a few hours at the beach, we went back, enjoyed late check out and headed to crunch fitness - which was absolutely worth it! We were able to leave our bags at the front desk while we worked out, grabbed a late lunch, some drinks and then got to come back and enjoy the rooftop pool during happy hour for drinks and snacks until sunset. It was the perfect Miami daycation that we needed!

    Dream South Beach by Hyatt delivered a genuinely top-notch experience from start to finish…read more From the moment we pulled up, our valet, Fernandino, took great care of us; friendly, fast, and attentive. And the five-star touch continued inside thanks to Melody, the Director of Front Desk, who made us feel like our stay actually mattered. We were celebrating a very special occasion--dinner plans were set, we simply needed a place to spend the night. What we got was an incredible room with a private terrace and a stunning view of South Beach. And as if it couldn't get any better, we were surprised with a complimentary bottle of champagne, which made for the perfect nightcap, and an even better start to the morning alongside our mimosa. If you're staying in South Beach, Dream is more than a name--it's an experience!

    W South Beach

    W South Beach

    (514 reviews)

    $$$$

    Stayed during busy fashion weeks. Hotel was very busy and…read morepacked with people. Services were good and hotel offers lots of free events and stuffs to do everyday. Also we were lucky to view sports illustrated fashion show from a hotel room. Most of things are all close distance and beach is walking distance. We had a good experience overall.

    Booked via Amex travel and a part of Marriott Bonvoy Gold, got a lot of perks. Will explain below…read more Located in south Miami, literally by the beach front. Have adult pool and regular pool. Very windy here, so it is still cold even though we are in 73 degree weather. Valet only Spacious lobby and seating area. When we checked in, we were greeted with a very warm sweet gal. Thanked us for being a Marriott Bonvoy gold members. Since we book via Amex travel hotel collection, our room automatically upgraded, daily breakfast for 2 $40 per person, $100 credit to use for anything in the property, early check in, guarantee 4pm check out and complimentary wi-fu. And we got complimentary cocktails. On top of that, we got complimentary sparking water and 2 jars of snacks for being Marriott Bonvoy gold member. Awesome. Note: your room has complimentary bottle waters everyday, if you need more, ask concierge downstairs or your room service. Room: Very specious bedroom and bathroom. Has nespresso coffee machine, tea. Fridge and other stuff. Very odd closets in the corner, basically you need to close one closet in order to open the other one. Has iron, iron board. Has balcony with view. The w beach bag for purchase only. Hotel: 2 restaurants: the chow, Chinese restaurant, and the grove for your breakfast, lunch and dinner. Theres spa, gym, courts Scan and download their w south beach app available at the concierge as you check in to see their daily activities. There's bicycles for hotel guests to use. You can ride or walk along every where via path way . The hotel is looks nice but some doors, locks and some fixtures are damaged and broken, it looks run down. Valet parking is an independent company, so you pay them separately from Hotel, its about $65/night

    Marriott Stanton South Beach

    Marriott Stanton South Beach

    (389 reviews)

    $$$

    Perfect location in South Beach without being in the chaos, especially if you have children. We…read morewere greeted with welcome sangrias too . Included with your resort fee are cool fitness sessions, daily gelato, and complimentary beach chairs. Umbrella is not included ($30 extra) and the day beds run around $300 - $350. It also included 2 hour bike Art Deco tour. Self parking is $55 and Valet is $58 so really no difference. Anything you care to do is probably walking distance which is great including a park for pets and kids. There is an on location restaurant called LoLo's Surf Cantina that you can order to the beach after 11:00 am. The rooms are small but accommodating. The only reason I cannot give 5 stars is because the upkeep is moderate. We found serval places with mold, dust, and stains.

    I stayed at this Marriott and generally had a good experience, but not quite a four-star one…read more The location is excellent, and the price was reasonable by luxury beachfront South of Fifth standards. The staff were generally friendly, and a few were especially helpful. They handled three packages I had shipped to the hotel efficiently, though there was a sizable per-package fee. Small touches like afternoon boozy gelato samples and a lobby change machine for breaking $20s into $5s were appreciated. Breakfast at Lolo's was decent. My Marriott status included breakfast for two, though the included menu was much shorter than the regular one and the portions were modest. Still, the food was cooked to order, tasted good, and the servers kindly let me order both breakfasts since I was traveling alone. I didn't try the Japanese restaurant on site, but I heard good things and enjoyed the neighborhood restaurants instead, especially La Grande Boucherie. I paid a substantial premium for an oceanfront double room, but I'm not sure I would do that again. The balcony and glass door were fairly small, and the balcony felt boxed in for privacy. Next time I might prefer a cheaper park-side room on a higher floor, which could still offer a nice park and ocean view. The biggest disappointment was the late checkout. My Marriott Platinum Elite status is supposed to include guaranteed 4 p.m. late checkout, but the hotel would not honor it. Each day I was told to check again later, and in the end they could only offer 1 p.m. That created real scheduling problems, since I had planned around the advertised benefit. With no good place in the hotel to work or take calls after checkout, I ended up going to the airport hours early. The status is supposed to provide a room upgrade, but that wasn't available either. A couple of other issues matched complaints I had seen in recent reviews. One elevator stopped for several minutes with a group of us inside and did not respond to the buttons, which was uncomfortable even though the door eventually opened. I also received a call inviting me downstairs for a "welcome gift," which turned out to be a Marriott Vacation Club sales pitch. That should be presented more honestly. Overall, this was a decent stay and I might return. But given the failure to honor the guaranteed 4 p.m. late checkout, I would compare other options carefully before booking again.

    The Standard Spa Hotel - Delish shrimp tacos

    The Standard Spa Hotel

    (677 reviews)

    $$

    We had a wonderful day at The Standard Spa Miami Beach. The property is beautiful, relaxing, and…read morehas such a unique atmosphere that makes you feel like you've escaped the city without ever leaving Miami Beach. We spent the afternoon by the pool, enjoying drinks and snacks, which were delicious and the perfect way to relax. Later, we headed to Happy Hour at Lido, and it was fantastic. The drinks were excellent, the food was great, and the waterfront setting made the experience even more special. The entire property has a laid-back luxury feel, with beautiful landscaping, comfortable seating areas, and amazing views. Whether you're visiting for a spa day, drinks by the pool, or Happy Hour at Lido, The Standard delivers a truly memorable experience. Highly recommend for a relaxing day in Miami Beach!

    Old school Miami Hotel that appears to have been retro'd NYC style. Next to busy road, but bay…read moreview. The rooms have been thoughtfully re-designed, but still have that cold Miami cinder block feel. In other words you won't do more than sleep in them. The pool area is fantastic with a bay view and plenty of chairs. Lido Grill, the main restaurant, is nicely done and people / pet friendly. Service was good, once you got their attention, which was on you, not them...we had the lobster, fairly priced at $39, but was like rubber and inedible. Sides were a throw away. Drinks were very good. Other points, nice mini bar in room, however NO coffee in room and coffee shop doesn't open until 7 AM. A regular room, facing back away from bay, dinner for 2, minor mini bar invasion (2 drinks) valet, was over $1100. Not worth the cost.

    Fontainebleau Miami Beach - Ocean Balcony room view.

    Fontainebleau Miami Beach

    (2.3k reviews)

    $$$

    Fontainebleau Miami isn't just a hotel -- it's a full‑scale Miami moment. The kind of place where…read moreyou walk into the lobby and instantly feel like you've stepped into a glossy magazine spread. High ceilings, marble everywhere, and a buzz that tells you you're in the right place. What impressed me most? There's genuinely plenty to do for all ages, which is not something you can say about every Miami resort. Whether you're traveling with kids, teens, adults, or a multigenerational crew, everyone finds their lane here. The pool scene is the heartbeat of the property. Multiple pools, each with its own personality -- family-friendly areas with space to splash, quieter corners for lounging, and the high-energy spots where the music and cocktails flow. Service was dialed in across the board: fast, friendly, and always one step ahead. Rooms were spotless and stylish, with balconies that make you want to order room service just to soak in the view a little longer. Housekeeping kept everything crisp, and every request was met with that effortless "of course" attitude. Dining is another standout. From quick bites to full-on fine dining, everything was fresh, flavorful, and beautifully presented. Even the grab-and-go spots felt elevated. And if nightlife is your thing, you don't need to leave the property -- the energy here after dark is pure Miami. But if you're traveling with kids or just want a low-key night, the resort still feels comfortable and accessible. Fontainebleau nails that rare balance of iconic luxury and all-ages fun. It's bold, glamorous, and buzzing in all the right ways, yet still manages to be welcoming and easy to enjoy no matter who you're traveling with. A true Miami classic that continues to deliver. Enjoy

    Horrible. Every single item or experience is an extra fee or heavily monitored, effectively killing…read moreany relaxing vibe you might want for the high, "luxury" price you pay. This is a tourist trap extraordinaire. It made me feel like I was paying to be in a place trying to extract from me, not serve me. And yes, I did complain twice to the front staff about these issues - to stony faces and lame excuses that were canned and code for "we don't care." The resort fee is $60/day (which is not made clear on Orbitz, where I booked it), yet when I went in February the pool and all outdoor facilities - which is what the resort fee pays for - closed at 6pm. We were told it closes at "sundown," even though they clearly have outdoor lights for the whole outside facility. Want to swim in the evening or night? Nope. All those pictures with the pool lit up? Not for you. And if you dare to be in the pool at 6:01, there were six staff for every one guest to tell you to get out. Seriously, we got warnings to get out at 10min to 6, 5min to 6, and at 6:00. Why every five minutes? Because a group of staff members were hovering over us, watching and waiting for the moment to kick us out. Very relaxing. You have to wear an armband everywhere you go. Staff are at every door as you go in or out - hotel to pool or pool to beach - monitoring you to produce it. Very relaxing. There is no coffee in the room, forcing you to travel across the whole huge facility (3 towers connected by long walks) to their coffee shop to pay $10 for a cup of coffee each morning. You could walk all the way back to your room, or - like me - you can try to drink it by the pool. But NO! You can't sit by the pool. Those seats and lounges require you to pay a fee, even in February when there was NO ONE there. If you don't want to pay, you can find a free lounge on the outer fringes. And if you try to sit without paying, there are staff to tell you to move immediately. Hovering, as usual. To get a lounge on the beach - in February, low season - we had to get in line to sign up for a chair and then get in a second line of 20-30 people and wait in the hot sun for an available, assigned chair and a staff person to take us there. Grab a chair and relax? Nope. It's a monitored system. When we checked out, the staff told us there were too many rooms to provide a coffee maker in each one. I guess their policy is to assume their guests are stupid.

    Mondrian South Beach - passed hors d'oeuvres

    Mondrian South Beach

    (760 reviews)

    $$$

    11 years since I was last here. I stayed recently for my birthday. I like this place because it is…read moreon a relatively quiet street, and is on the bay, facing west, with a great sunset and view of the skyline. We reserved a 2 bedroom suite. I asked repeatedly for an early, 2pm check-in. When I go there around 2:15, the front desk area was in chaos. There were 2 people being waited on and I was first in line, but had to wait for ~10 minutes to get any attention. Even with repeated communication, the room was not ready. My kids were heading into melt down mode. Not a great start. I got a call at 2:45 that my room was ready. We headed back around 4 and then it was the same chaos, and very long wait to get our 1 piece of luggage. Once upstairs, the hotel is very neat and tidy and our room was a 2 bedroom suite with a balcony, facing the bay and city. The condition and working order of the room, bathroom, and kitchenette were excellent. We loved the minimalist aesthetic. They did have a happy bday card and some chocolates for me in my room - a very nice touch. The main event downstairs is the pool area. They had a DJ playing vibey lounge music and it was packed with people chilling and drinking as mature adults. Definitely not a wild spring break scene. The pool is heated, too. The best is being in the pool as the sun sets - very magical as the place goes from day to night. Great hotel - lousy front desk. I reviewed the restaurant, Baia, separately - great waterfront vibes, so-so food, and disorganized service.

    Note this place does not accept Apple Pay- Terrible…read more The staff here is absolutely terrible and inattentive. I went to order an empanada from the front and the man that was behind the counter (after taking a 80 payment for 3 food items and 2 coffees..) walked to the front desk gave the girl a hug went outside did some stuff and then came back to make our drinks. I don't even understand what happened there there was one employee working behind and he just walked away. I was told from the front desk that they only have one available cart for us to use and that the carts they had the previous day "disappeared"- the bellman was incredibly rude and laughed at me bc I asked how the carts from yesterday just disappeared... (might've been a bad question but a place like this that is so expensive... it makes no sense to have 1 cart in the entire hotel) I had to ask I believe a manager(Sebastian) he was so incredibly helpful and got us what we needed and really was the only helpful staff member there he rocks, he apologized oh behalf of the other staff and was helpful and patient with the situation! The food was probably the worst food I have ever eaten- they need to figure out that situation first. For the prices they charge I really wanted to tell the chef face to face how bad it was. The fish was over cooked to the point it was literally so crispy like a French fry there was no moisture left in the fish. The fries (were very good) the coleslaw had no flavor it tasted like mayo and cabbage like nothing else seemed to be in it.. somehow bland... The fish was bland. The tartar sauce was bland. Somehow even the horseradish sauce they gave me was bland. It was sincerely the worst fish fry I have ever eaten in my entire life. And I do not say that lightly........Really haven't had an experience like this anywhere else it was utterly ridiculous absolutely laughable for what they charge and the location. The best part if my meal was the fried and ketchup. So sad. The pastries? The chefs makes pretty croissants but the filling is absolutely terrible it was like curry chicken and peppers nothing like a chicken empanada.. didn't have any beef options all in all I would absolutely never recommend this place to anybody ever. Seems like it's going downhill or staff just doesn't care! I've seen the other recent reviews and they aren't great.. Doesn't seem like they let the chefs put anything on the menu themselves and really streamlined the whole thing terribly. I would not recommend this hotel unless you want rude service and terrible food. The only good thing about this place is that it's on the water..

    Kimpton Surfcomber Hotel - hotels - Updated July 2026

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