This was a cute boutique hotel right on the beach. We booked it for one night because we were taking a cruise the following day. When we pulled up to the front of the building, we saw their outdoor restaurant. We had to walk through the restaurant to get to the stairs that led to the hotel. Once we entered the hotel, we were pleasantly greeted by Carl, who was working behind the front desk. The lobby was quaint. It had tall ceilings with beautiful, updated Island vibe decor. Our room was cozy and nicely decorated. I felt that I had a Latin /European vibe to it. We had a window in our room that may have backed not such an appealing view, but they opaque the window which made the room feel even more comfortable. Our bed had a medium to firm feel. The beach was very busy at night. There were lots of festivities and people near our hotel. I was concerned about noise, but once we went upstairs to our room, which was through an additional door the noise level dropped to almost zero. I am a light sleeper, but slept very well. In the morning, we ate at their restaurant for breakfast. Because we had booked a room with them we received 10% off breakfast in the restaurant. My husband and I had the traditional breakfast. Which consisted of eggs, bacon, potatoes, and toast. Although it took a little bit longer to get our food. The view was beautiful. We were just steps from the sandy Beach and enjoyed people watching. One note I want to add is the convenience store that is located below the hotel was very pricey. We weren't sure if it was because of how close the it was to the beach. We paid eight dollars for a one liter bottle of water which I felt was a bit unrealistic. We would definitely stay at this hotel again. read more

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Went there today to celebrate my birthday. It's a nice place to sit, but unfortunately some things went completely wrong: - food was not warm - waiter was not attentive and had us waiting for the bill and credit card reader. - they put 20% service charge onto the bill by default - despite the 20% service charge, they asked us verbally to give a tip - I asked for a receipt for the card payment and did not get one, only the bill. Would I come again? Definitely no. read more

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Service was amazing atmosphere was amazing although our food was not. My bagel was not toasted. The avocado toast was on like a spread with no lemongrass as pictured. they kept getting the eggs wrong so we returned it. read more

Waldorf Towers South Beach - Avacado toast - Hotels Near Me - Miami Beach, Florida

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A lovely recently renovated boutique hotel in South Beach. Our colorful and comfortable room overlooked the side street so it was very quiet. Hotel does not have a ramp or elevator at front steps. The valet carried our suitcases up the stairs to reception for us. There IS an elevator to the rooms. ICON restaurant is on their front porch (great happy hour and very nice breakfast) and hotel gave us discount food coupons at reception. A minimart is in the basement. Front desk said CVS had better prices but we found the minimart prices to be reasonable and comparable. Easy walk to the beach and the Art Deco Museum. read more

Ate here while walking the strip one night. Tacos were very good and so were the drinks. The service was also great and the waiter brought us free tequila shots. Highly recommend! read more

Waldorf Towers South Beach - Chicken tacos - Hotels Near Me - Miami Beach, Florida

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I've been going to Miami for years and know that gratuity is automatically added. I've never seen a more deceitful and dishonest establishment as this one. 1.) You aren't provided with a paper printout of your check 2.) The server scrolls through the charged menu items on the screen of their handheld machine 3.) The server skips to a manual tip entry without letting you see the added service charge or tax, just a total and makes you enter a custom tip 4.) After entering your amount, you can see that the recommended additional tip percentage which is 2% - 7% since gratuity has already been added 5.) They claim they cannot go back and show you the bill again I was having a lovely trip and this experience really ruined it. I felt trapped and ripped off. When confronted, the server claimed that the mandatory gratuity is split amongst the entire staff. No customer should be tricked into a 40% tip this aggressively. I'm sure you get enough drunks that won't read an itemized bill and will fall for this, but you should provide a physical check for those who will realize they are being scammed. I am extremely upset and disappointed in Waldorf. Sober Americans beware. read more

The location is about perfect.its right in the middle of south beach and we could walk anywhere we wanted. The room was tiny .no dresser if one wanted to stay more than a night. The shower was tiny.curtain fit poorly.very ehhhhh. It's better than having to drive to a more distant hotel. Give. The location,management should fix it up,clean it up ,modernize. read more

Stayed after a cruise and this might be one the most disgusting hotels I've stayed in. We arrived and had a couple rooms with friends and family who also went on the cruise, we were told our rooms would be ready at 11 am. We got off our ship pretty early and put our luggage downstairs till the rooms were ready, to come back a couple hours later and only have 1 room ready at 11. No problem to move our luggage up to the one room and wait for the others. We went out to eat and shop and walk around then came back closer to the time told the other rooms would be ready. We all get into our rooms and were instantly grossed out by mine and my husband's room. The floors were not mopped or swept with dust, glitter, contact lenses, dirt and sand. But the bathroom really took the cake. The shower had a grime and mildew in the corners as well as MOLD on the ceiling, and the shower curtain also to be covered in mold and grime. I quite literally showered with the curtain open and flip flops on. If I could give 0 stars I would, definitely don't recommend this "freshly remodeled" hotel. Pictures to show below read more

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We stayed at the Waldorf Towers South Beach for one night. Our experience started with a red-eye flight and my partner had a speaking engagement the evening we checked in. The front desk staff was okay, not particularly friendly. Initially, we planned to stay for our entire trip, but the situation deteriorated once we got into the room. The hotel isn't very accessible, which wasn't an issue for us, but worth noting. The room we checked into was very small, something we overlooked. It was really only big enough for one person, or two if you only plan to sleep there. Unfortunately, the sheets appeared dirty with hair on the pillow and sheets. Given our time crunch, I decided to help by removing the sheets for the staff to replace. Unfortunately, the mattress underneath had numerous large stains and even a blood spot near the head of the bed, which was extremely gross and disappointing. Since the hotel was fully booked, they could only move us to a room on the first floor, where the mattress was only slightly less stained. Due to our time constraints with the speaking engagement, we agreed to stay in the other room offered for the night. The next day, we were hassled when we requested a refund for the room, but they eventually complied. Overall, the room and hotel were not very clean, although it is close to the beach if location is your priority. The online photos of the hotel are somewhat deceptive compared to the reality. I admit I have higher than average cleaning standards due to a bed bug experience as a child, but stained mattresses are unacceptable under any standard. We moved to a hotel down the street the next day, which provided a much better experience. On a positive note, the new owner or manager reached out to us after hearing about our situation. He was very kind, assured us that changes, including new mattresses, were in progress, and asked us to give the hotel another chance. He even drove me to the new hotel and helped with my luggage, which was very gentlemanly. I don't usually write negative reviews, but I felt it was important to share our experience to help others. I truly hope the promised changes are implemented because the hotel has a great location. read more

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BED BUGS!! Let Me start by saying I have never left a review before ,For any reason this will be my first After Staying one night with my wife we were assaulted by bed Bugs (bites everywhere )YES BED BUGS They refused to Refund any Money after showing pictures and Videos of the infestation I am Disgusted and very upset after seeing How the Hotel handled the situation. I would not Recommend Staying there because of the simple Risk of bringing bed bugs To you're Home read more

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Let's start with 20% off total check offer. Greeters sold us on discount as menu offerings average and SOBE up charged.. which is expected down there.. Drinks $25, oversized glass full of mixer. Surf and Turf $60. Tail was size of a shrimp and nearly broke a crown. It was so hard. Fillet looked like a medallion! Should not have been more than 25 bucks! Coconut shrimp was excellent, husband's risotto was $25 and resembled uncle Ben's. The server was accommodating but did not take the 20% off, added almost 30% gratuity and an extra $20 on top of it. Needless to say a $100 check became almost $250! You are not given a copy of the check by the way. They flash a PDA the size of a small iPhone which you can barely see and then grab your credit card. Bottom line, if you want to eat there, avoid Collin/ocean Drive. Lincoln Road, much better, more authentic and less scammy... plan on contacting restaurant for proper credit or advise of chargeback. read more

Worst customer service , I ordered the oysters and chicken , oysters were good. The chicken was overcooked , wasn't even able to cut it with the knife , when I asked the waiter , he acts clueless and tells so nothing can be done and this is how it is , didn't even have the courtesy to ask if I wanted it replaced , somehow when he agreed to replace , after sometime brings in the same chicken reheated , I came say it was the same chicken because I could see where I had made the cut to take a bite. They don't care about customer service because there is no one take these complaints read more

The location is excellent, and it can't really be beat. The staff was very nice. You get bottled water, use of beach towels and umbrellas, and discount at their restaurant (none of which we used). The bed was clean and comfortable. Unfortunately, the lighting is VERY bad in room 312, so don't stay there if you need to see yourself getting ready in the mirror. Also, if you plan to watch any TV in your room, you shouldn't stay in this hotel at all. They know it doesn't work and tell you that when you inquire. It was very disappointing since I felt sick and stayed in bed the whole 2 day stay. Honestly, the TV situation is inexcusable in this day and age. It was a 30" SUPER OLD TV with no menu or services, just a physical antenna taped to the window!!! Lol. The TV kept turning off or losing connection every five minutes. At the BARE MINIMUM, get smart TVs so people can log into their own Netflix accounts. Crazy. It is very inexpensive, so you get what you pay for. read more

What a quaint place. So cute, modern and well appointed. The staff is great and the rooms are tiny but nice, clean and comfy. Parking was a crazy, busy, & trusting experience. We pulled up while double (or triple) parked -- it's hard to tell. Trusting because we ended up dropping our car off to a valet, not even knowing if we had the right guy for the right place! If you do decide to stay here though, just let it be known it's full of young people who are here to have a good party time. It was pretty quiet when we went to bed, but we were awoken at about 4 AM to some young boys screeching loudly in the hall: Don't! Luckily it did stop. There is no breakfast served here. There is no coffee in the room. However, there is a small fridge and two free waters. Furthermore in the lobby, there is espresso and coffee for sale at a reasonable price. And on the street just outside the front door are plenty of restaurants with sidewalks with seating for breakfast, lunch and dinner (And Drinks!). For what's available on the drive, it's cozy. It is also pricey. And once again, just know you are in the party district. So not much more to say except it's up to wherever you want! read more

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The pictures do this place sooo much justice! We were deceived by them. The check in was nice . We paid way more then we should have. We reserved an ocean view and was told it was the better room- we saw trees and maybe the ocean in the background when the wind blew. When we walked in the room it was musty, foggy windows. The bed was low . Bathroom was well stocked. The shower head didn't work and there's some mold in the corners. We did have some snacks and drinks-which helped our disappointment. Please know that this location IS loud! I think no matter where you are , you hear loud people , loud music plus the walls are thin and you can hear you neighbors. There are less expensive hotels on this strip for what we got- but also way nicer ones for the same price we paid - we will not come back to this place read more

Waldorf Towers South Beach - Hotels Near Me - Miami Beach, Florida

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I'm so happy I discovered this hotel. My room was very clean, the staff was friendly and helpful. The location is amazing, we were directly across the street from the beach. The hotel restaurant gives you 20% off your food. I suggest getting guacamole and chips. I will say the elevator is small and creepy. And I wish they had a ramp or someone to help get luggage into the hotel. read more

Waldorf Towers South Beach - Guacamole and chips was delicious. I had it two nights in a row - Hotels Near Me - Miami Beach, Florida

I love the location of the hotel. The reception staff was great and very helpful. Can't wait to Do back to Miami. I will definitely stay there again read more

Loved this hotel! The room very comfortable and everything was spotless. They are located at ocean drive and have an amazing view and location if you are thinking about going out at night. The staff was very kind and helpful accommodating us. The food was very tasty. Overall a great experience. Is hard to find a good hotel nowadays. Totally recommend this one! read more

Waldorf Towers South Beach - Hotels Near Me - Miami Beach, Florida

This hotel is the perfect location for those who want to experience the nightlife & beach life in South Beach Miami. It is located in the heart of all the clubs and bars (Mango's Tropical Cafe is right next door!) Just across the street is the beach, an outdoor "muscle gym" facility, and CitiBike rentals. There is a 24 hour convenience store next door for all your snacking and traveling needs. I stayed in the standard King Bed room. It was cozy but small. Perfect for me, since I preferred to spend most of my time in Miami outside the hotel room. The amenities in the room were good. The shower was clean with nice water pressure. There is also a small refrigerator. There was no microwave in my room. Each room also comes with free beach towels (pick up at the front desk) and a beach chair (pick up from a partner company on the beach). The partnering restaurant, Icons, was fantastic. They served traditional American-style food. I do recommend the Chips and Guacamole with their 2 for 1 drink specials. The hotel also gives a voucher for breakfast, which I chose the pancakes with coffee. The service was impeccable. Everyone there was so friendly and helpful. With all that being said, this location is noisy with a lot of surrounding outdoor action. Exactly what I was looking for...but if you are looking for a peaceful trip, then this place might not be ideal. There is a lot of energy from the people in this area. And yes, you can hear them in the hallways if they are being loud. Other than that, inside my room, the noise levels were what you would expect in a bustling urban area. Despite all that, I slept well every night. I really enjoyed my stay here at Room Mate Waldorf. Highly recommended! read more

first off, the location of this place could not be any better. it is right on ocean drive and dead smack in the middle to of ocean drive (9th st). you go outside and the beach is literally across the street. the service is really great; I was taken care of with everything I needed at all times. when I got to the place early, they did their best to accommodate my friend and I by trying to clean the available rooms asap. while we waited, we even got a free champagne on the house; how great is that. the rooms are a bit on the smaller side but, it has all the essentials. I got the king size bed so it was the main thing that was taking most of the room. they give you free water but they have water you can refill at the bar downstairs. the shower is pretty decent; the only thing I found which could use improvement is the water pressure in the shower and toilets but, it is what it is. they do give you free beach towel, umbrella, and chairs are in the room. it's not the greatest but I would use it instead of borrowing from the beach (a chair and umbrellas are 20 dollars each...) I saw other reviews about their sloppy services and stuff; I didn't have any problems on my side. I would highly recommend this place. read more

Waldorf Towers South Beach - Champagne on the house - Hotels Near Me - Miami Beach, Florida

Such a great stay! The best part was hands down the staff. Whoever does the hiring for this location does an amazing job. Eric and Juan Carlos at the front desk were simply incredible-- so friendly and helpful. The restaurant they have out front has pretty good food too. Helpful points: -20% discount for lunch/dinner and a breakfast voucher with your stay (Ask for Milicia if she's still there. She's THE BEST) -towel, chair and umbrella rentals (on the house) -free WiFi -convenience store downstairs Some read more

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I thoroughly enjoyed my stay at the Warldoff.... the greeting from the frony desk was awesome and friendly. The restaurant might be the most popular place to eat on the strip... it was always full with people.... not from the hotel. We had a first floor room... which was clean ans straight to the point with modern furniture. I guess the only con was that it was more on the dark side because it was facing a building... next time I would definitely opt for a room that has natural day light entering. It was a perfect location.... dead smack on the strip next to everything from either the left to the right... Very good hotel! read more

Food is amazing , had the spicy Huevos Rancheros on ocean with view, what else can you ask for ? read more

Waldorf Towers South Beach - Beach please - Hotels Near Me - Miami Beach, Florida

The hotel photographed great. In person not as much. The hotel were good and the team at the restaurant; Icon were great. The location was good but the accommodations not so much. The biggest kicker for the low review was the fact that we found ROACHES IN THE ROOM!!!! Aside from that the rooms were not very clean or maintained. There were huge hair balls around the room and the sheets weren't the cleanest. See photos that are stills from the video I took ... read more

Waldorf Towers South Beach - They weren't kidding when they said roommate towers. - Hotels Near Me - Miami Beach, Florida

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I love their concept of making us feel at home. It works good. We stayed there for one night. The location is perfect, get off the doors and you are in Ocean Drive right next to Mangoos bar (which is a fun place to grab drinks and dance). The room was clean and had a good set up. The bathroom had extra amenities for your convenience (love when they offer shower cap). I generally hate hotels shampoo but this one I loved it. Wabi Sabi? Don't remember what was it called but smelled so good! They gave us a free bottle of water and had the minibar with food (extra charge). Staff was great and lovely. Cons: We stayed in the first floor corner room in the alleyway. We woke up at 7am with trucks making SO MUCH noise in the alley. Probably other rooms don't have this problem tho. I didn't find extra blankets in the closet. My husband likes the to sleep in with the AC freezing and I like warm. I was so cold in the middle of the night and I didn't find anything to cover myself. They only had the sheets in the bed. read more

Waldorf Towers South Beach - Hotels Near Me - Miami Beach, Florida

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Definitely not used to chicken quesadillas with brown meat and an overabundance of salt with the grills vegetables. I chose to take half home and was brought the grill cheese but all of my uneaten salsa, sour cream and sauce were tossed. When I asked for them. I was told they had no small containers. My friend's Paella was dry and very disappointing. Drinks were good! BOGO insures paying at least $18 for drinks. We will not return for food, maybe drinks instead! read more

I stayed over on a Friday night . I loved the hotel . Updated looking real Chic and the staff was very nice and helpful . Eric Jimenez helped me with my check in and he was very hospitable . The hotel is across from the ocean and steps from all the bars , restaurants . I enjoyed even hanging out at the restaurant on the porch of the hotel . Cool Lounge music and tasty drinks . Definitely recommend this hotel. Clean , updated and great staff . read more

Diego is the best server you can have. Fun sweet ame goes above and beyond for his people!

This restaurant is horrible. Service is terrible took like 45 minutes for us to get our food and i had ti remind the waitress like 3 times that we still hadnt gotten our food. Once it came it was cold and tasteless... overpriced and poor quality / service. I will never be back. read more

We stayed here in February for 3 nights and the location of the hotel was perfect! But we were a bit disappointed by the state of the hotel. The rooms and hallways were dark and the rug looked dirty and stained. The windows were dirty and sealed shut so we had no view even though we were directly across from the beach. The door to the bathroom was glass and scraped the floor at the bottom loudly. The restaurant at the hotel is Icon, and the hostesses for the restaurant blocked the entrance to the hotel so it was difficult getting our luggage unpacked and into the lobby. At one point, a hostess walking past actually dropped the door to the hotel closed on my husband, who had his hands full. The hotel gives a 30% discount on the food at Icon so we had a breakfast and dinner there which were excellent. I could eat the beef tacos all day! And the mixed drinks were huge and at Happy Hour, buy one, get one free. The outside seating at the restaurant was in the middle of everything happening on the strip, so we had a great time eating, drinking, and people (and car) watching! I don't think I would stay at the hotel again, but will definitely go back to the Icon restaurant! read more

Jair at the restaurant is amazing! such warm and wonderful service, great coffee and excellent food. I come back specifically for him and he is an amazing part of the hotel. Couldn't ask for friendlier, nicer service! Thank you Jair!!!! Igor read more

Clean, quiet, and very helpful concierge staff... I will definitely be back on my next trip to Miami. This hotel is very conveniently located by the beach and a ton of shops and restaurants are within walking distance. read more

Waldorf Towers South Beach - Hotels Near Me - Miami Beach, Florida

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I stayed here after the cruise and enjoyed it! Location is hectic so not for light sleepers! Clean rooms, although small. great staff! food and drinks in the restaurant good! read more

We stayed at this hotel from 05/9 to 05/11. There's only one word to describe our experience; WOW!!! Firstly, we arrived on Wednesday nearly three-hours before check-in; of course our room wasn't ready. The hotel attendant, I believe his name was Claudio, was attentive, extremely courteous, and thoughtful. He invited us to leave our bags and spend some time at the beach or walking Ocean Dr. until our room became ready. We decided to head to the beach. Claudio provided towels and an umbrella for our time at the beach. We changed in the immaculately clean restrooms and headed to the beach. We were there at the beach only about 40 minutes until we received a phone call from Claudio telling us our room was ready. That's right, they worked rapidly to have our room prepared nearly two-hours before check-in time. We were overjoyed and impressed. The staff at this hotel was extremely warm and helpful. They were always eager to make our stay as comfortable as possible. The room itself was charming. The bed was extremely comfortable and they gave us two complimentary bottles of water and some candy. The room was a tad bit small but that's standard for hotels in this area. Overall, the room was perfect; clean, trendy, and inviting. The location of this hotel is AWESOME!! It's right across the street from the beach. It's smack dab in the middle of Ocean Drive. It's literally walking distance from the action at the Clevelander and Mango's, the shopping of Collins Ave, and the dining at Puerto Sagua Restaurant, The Front Porch Cafe, and 11th Street Diner. It can get a bit loud outside, but it's bearable. We stayed in room 103 and the noise wasn't too overwhelming. We were able to sleep soundly and without interruption. Ultimately, we LOVED this place. The staff really made the difference here. They are the secret sauce at this hotel. We will definitely stay here again in the future!! read more

I unfortunately stayed at the Waldorf Tower to celebrate a birthday but instead we found ourselves feeling unsafe, uncomfortable and highly disappointed with the choice to stay there. The room was sub-par in everything from cleanliness to presentation. The bed was stiff as the sheets. Accommodations were not worth the price paid. The people in the area were rude and disrespectful. A woman barked at me in the street as we made our way into the hotel. The hallways were filled with people screaming and slamming doors until 3 am. The music downstairs was blaring until 2 am. We actually contemplated leaving several times but that felt like a worse idea. It was honestly one of the worst stays in my life and ruined a birthday weekend. I understand that I have to pay for my poor choice in location and hotel. It was an awful experience and I am paying for an expensive mistake. read more

Very nice hotel its cute and overlooked which I liked. It's right on the corner of everything and the staff is absolutely amazing. Probably the best customer service i've had at a hotel in Miami. A few cons tho: the elevator is super small, you can hear everyone closing there room door, the breakfast was basic but cost an arm and a leg I paid 40 for myself. When you check out they will try to hit you with the resort fee even though when you book through them they waive the fee so pay attention. Other than that I will definitely return. Oh and for 6 to 7 they serve champagne to the guest in the lobby! read more

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The hotels location and atmosphere is great! The staff was very friendly and accommodating, especially Frank! 10/10 read more

Waldorf Towers South Beach - Front desk - Hotels Near Me - Miami Beach, Florida

Awful customer service. Refused to refund a cancellation made less than 12 hours ago. The guy on the phone was so rude.

We stayed here overnight in January before leaving for a Cruise. Thankfully we only had to sleep there one night, because I couldn't have handled any more than that. The rooms were very modern and appealing to the eye, however, very small and no view whatsoever. We actually had a room with windows that were painted over so we couldn't see into the KITCHEN that was right behind us and kept us awake ALL night from not only the noise in the kitchen, but the blaring light that never got turned off. The kitchen noise died down sometime after 1 a.m. and started back up again first thing in the morning. It was a complete nightmare and my husband and I didn't get any sleep. They have a lot of nerve charging people full price $227.00 for this particular room! Not fair at all!! It should be a discounted room!! Also, the entrance to the hotel is very awkward and if you are carrying several pieces of luggage it's not very fun. You have to walk up a set of stairs between everyone sitting outside eating at the restaurant, there is no elevator on the lobby floor, you have to walk up the stairs to get to the elevator.. Very weird setup. Front desk was not helpful either. We will not be back. read more

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We spent two days here recently and had a pretty good time. The hotel rooms were small-scale but nice, it had the feeling of an old school 1930s or so hotel. I have to say though that the parking was kind of expensive and a bit weird, seems like the same valet service works with many hotels on ocean drive. Not sure exactly where they park but it couldn't have been close as we were told we had to call 25 minutes ahead of time to get our car. I did also watch the valet peel out in my car from my hotel room and speed down ocean drive. Did not inspire confidence. One thing that was excellent however was the restaurant, we are there at some point both days and the food was some of the best we had in South beach. It was expensive as it was a hotel restaurant, but we enjoyed both our meals and our drinks. I did want to mention our meals as many of the reviews on trip advisor etc did not include info on the food available at the hotel. read more