I've been coming to ECPT for over 7 years Lino Chuang has been great along with the staff however…read moreall good things come to an end. Lino Chuang sold his practice to a Hospital and as of 8/1 the place is under new management. We were told casually that they are changing management but no one officially send us a notice to notify us that billing will change. I usually run to PT after work and the front desk all in the sudden disappeared. It is Impossible to connect with the front desk person Sylvia who is fantastic. Calls are now automated and directed to at call center that no one knows anything besides giving you an appointment.On one of my visits I overheard another patient disputing charges on her bill. Since my insurance wasn't accepted I had to pay annual fee and the rest was covered by my insurance now with the new management I will be billed for copay for each visit in addition to the $200 I paid in April. Honestly it became too messy and hearing how messy is the transition I rather not continue with PT until it's clear how the new management will be handling patients and billing. If you are existing patient of ECPT I suggest you find out how Montefiore will bill you. They better have Christina the late shift front desk back as there are patients coming for therapy after 5 pm . I really like Lino Cheung and his original team and wish them good luck but I'm not paying to talk to a machine and call center representative that has no clue.

Out of no where, and with no sign I developed a pinched nerve in my neck. Verified by X-ray…read more And to my bad luck, I couldn't get a PT to treat me because of the COVID-19 situation. As soon as it was safe , I was recommended to Excellent Choice, Lino Chuang. I was in incredible pain. Somehow he was able get me very comfortable in one appointment!! I immediately started treatment according to his recommendations in terms of how many times to come in. Literally I got better with each treatment. I truly thought there was no hope. I highly recommend him and I keep a bunch of his cards with me at all times. I've recommended him to everyone Can't thank him enough Very happy I went to this office

Excellent experience. Therapists are very well trained and kind. I always felt like i was improving…read moreday by day.

The staff here are very friendly and respectful, and often put up with me whining about having to…read moredo planks. I worked with 3 different therapists here and they were all great. They deeply care about your issue and will provide exercises you can do on your own time. I went here for lower back pain, and whenever I fall off the wagon with the exercises they gave me, it comes back. Definitely recommend!

I was extremely disappointed in my service. I had an 8:30 slot and I did my exercises without…read moreassistance, if the form was right or wrong, I had no idea,. The only time they paid attention is when the timer went off. They would start the time before I 'd have myself adjust correctly on the seat. And, office staff was often late. Forcing the PT to work the front desk Like I said extremely disappointed.

I've been coming to triumph for over nine years the location that they had before the East…read morehundredth St. every surgery that I've had a knee , shoulder , biceps Bertram ( my therapist after each surgery ) has gotten me back to excellent health. I hear horror stories from friends who don't see improvement with their current providers.They don't fool around at triumph. My young son has also had PT at Trimph. They give you excellent service and my surgeon loves them.

I am experienced in receiving acupuncture. a new ACA opened…read moreon West 72nd. Thought to give it a try, not knowing it is a chain. The Dr. who attended me was very thorough and had experience. However, part of the procedure is relaxing feeling the experiences in the body. THE NOISE LEVEL WAS UNBEARABLE. no sound proofing. loud conversations, door opening/shutting, and 1/2 way thru treatment, some repetitious music with a beat turned on in the treatment room. People who are new to this might not know. the space is pleasant to look at, but on the cheap. Even the physical fitness room, outside of the acupuncture and massage rooms were paltry and cheap and the large workout ball was 1/2 deflated. just a sidebar. I would recommend the Dr. and the hard working, intense receptionist.

Visited this location before covid shutdown. New location and clean facility and friendly staff…read more They also have a message therapist which was a plus to have them both under one roof. I'll be coming back as soon.

Ching is an incredible physical therapist! For a month she's been doing pelvic floor therapy with…read moreme and I'm so so so grateful for the changes in my tailbone pain. She's super knowledgeable, kind, funny, and respectful. More than that she actually cares and wants you to be comfortable. All of the receptionists have been incredible as well. I've never waited longer than five minutes. The facility is clean and beautiful.

I've had a wonderful experience at this facility, thanks largely to my physical therapist, Karina,…read morewho is attentive and never rushes our sessions. The technicians, Stephie and Denise, are also fantastic. On one occasion, I brought my baby along, and the staff was incredibly helpful, looking after her so I could focus on my therapy--thanks Anna! It feels like a real community here. The location is convenient, accessible by the G train or Citibike with a rack less than 50 yards away, and they always have great music playing.

Is it abnormal that upon entering this office I was immediately jealous of what must have…read moreoriginally been an incredible flat? I think it is a NYC characteristic to constantly evaluate apartments we see and try to picture how our furniture would fit in the space: our friend's apartments, those of random acquaintances, apartments we see featured in the NYT, even on TV and movies? Like I was watching Rosemary's Baby again for the coming Halloween season and all I could think of during the movie was "How the heck did Mia Farrow and John Cassavetes afford that incredible apartment on one income"? I mean, he was a struggling actor at the beginning of the movie, right? How is this fair? Anyways, the place is sort of cool, if you're a fan of old buildings. It's right near NYPres, on a quiet block. If you're walking from the hospital, there is a little fresh market on the sidewalk some summer weekdays. They have a pretty busy practice, do acupuncture and massage, are open on weekends and charge an average rate. The linens are clean and the front desk are accommodating. If you want massage, I will tell you, Sam is the man! He came highly recommended from a former client and he does an excellent deep (but relaxing and refreshing) massage. These are the go-to people if you are uptown....

After having an issue booking, the staff was incredible at getting me a new appointment and taking…read morecare of me. My masseuse Enny was so great and very thorough. A very good deep tissue massage. The two guys at the front desk were extremely nice, respectful and professional. I'll definitely be going back.

Friendly and professional. They helped me flex my new knee and showed me how to build strength…read moreafter my surgery.

A year ago I had an injury on my lower back and my primary physician ordered me to have a physical…read moretherapy. Then, I discovered Big Leap at Woodside, Archie, Ana and Sarah helped me a lot to get back to my old self. They were all great. Very professional and they really know what they're doing. They're all very helpful and accommodating. It feels like having a therapy at your home coz they made you feel like home. I'm giving 5 star review on this place on how they take care of their clients as well as how great all the people that works there. Well recommended. Thank you Big Leap.

Josephine, Delia, Chester and Anna are amazing They are…read moreemphatic, friendly and perform their work exceptionally well. I am grateful to literally be in their hands

I fractured my L radius a few months ago, and even before I got the cast off, I needed to decide…read morewhere I was going to get physical therapy. Gramercy Physical Therapy is conveniently located to where I work, so it was more likely I'd go there often enough to do the exercises. I was blown away by the level of professionalism and care shown by all the therapists I worked with there. They are all great, caring people--which is why I healed up so well. A range of therapies and exercises were presented, including heat, massage, and targeted exercises. I'm happy I chose Gramercy Physical Therapy!