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Kinex Podiatry

5.0 (1 review)
Closed 9:00 am - 5:00 pm

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3 years ago

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Premier Foot & Ankle - Infection due to service

Premier Foot & Ankle

3.9(19 reviews)
4.8 mi

Horrible customer service! Don't recommend for anyone that need time off from their jobs ! They…read moredon't following directions and give you the run around just to be told they can't send it off my paperwork from my job all because it's July . And they only seen me one time is what the customer service girl said ! (Lie) . Very unprofessional I might add I've emailed one of the customer service girls , in June 19 2024 ( no response) ! And I also called today July 3 ,2024 my actual date was scheduled in may . And so was my short term disability . Now I done lost my damn all because they couldn't following directions and get back to me in time !

BILLING ISSUE... I paid out of pocket expenses after both visits and was sent a bill for$ 22.00 two…read moremonths later. I called and asked what it was for, I was told to call Karen in billing. She could not tell me what I was being billed for. I drove back to the office to pay the bill and was told my bill was $72.00. I asked the lady at the desk why it was more, and she AGAIN told me to call billing. (The person at the desk had collected my money and put all the info from my visits in the system.) I asked Her to call and find out why 2 months later i am being charged 50.00 more. She came back after the call and told me she forgot to charge me for the insoles i bought 2 months earlier. Wow, what poor customer service. The doctor spent 10 minutes with me on two visits - that cost me 1000 dollars and a lot of time trying to get answers form his staff. I will not go back here.

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Premier Foot & Ankle - Premier Foot and Ankle of Mckinney

Premier Foot and Ankle of Mckinney

Premier Foot & Ankle - Premier Foot and Ankle of Mckinney

Premier Foot and Ankle of Mckinney

Premier Foot & Ankle

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Advanced Foot & Ankle Center - Cold Laser Therapy

Advanced Foot & Ankle Center

3.3(40 reviews)
1.7 mi

I was beyond impressed with Dr. Silvers from day one. He made me feel very comfortable and…read moreconfident in his recommendation. He has helped me to enjoy life pain free for the first time in years. I had seen other doctors in the past for my toe pain and no one ever recommended a simple in-office procedure that could benefit me and rid me of pain. He has a great bedside manner. He is genuinely kind. I have felt so very cared for by him. I highly recommend Dr. Silvers. If you're looking for a doctor that is knowledgeable, top notch in his field that truly cares about you as a person he's the doctor for you. Thank you Dr. Silvers for your awesome care.

One star is being generous…read more I chose this place based on location and insurance coverage -- seemed like a safe, practical choice. It was neither. The front desk ignored me when I walked in, though one was training the other, so I let it slide. What I couldn't let slide was what came next. I went in knowing I needed X-rays. The doctor confirmed as much -- then casually mentioned their machine was down. That's information that should have been shared before I drove over, checked in, and paid a visit fee for a problem that went completely unaddressed. I was also steered toward shoe inserts that a second doctor later told me I didn't need. When I noticed they were branded with the office's own name, the picture got a lot clearer. Now for the billing, which is where this really goes off the rails. I was told my out-of-pocket would be $50, paid it right then, and figured we were square. Two months later, a $115 bill shows up in the mail. I also found out they billed my insurance $700 for a 15-minute visit where nothing was actually done. Seven hundred dollars. For a broken X-ray machine and an upsell. It's hard not to wonder whether that machine was actually down or whether it's just a convenient way to get patients back through the door for another billable visit. Either way, I won't be one of them. Find somewhere else.

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Advanced Foot & Ankle Center - We offer in office procedures

We offer in office procedures

Advanced Foot & Ankle Center - The Foot Store

The Foot Store

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Prosper Location

Kinex Podiatry - podiatrists - Updated July 2026

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