I purchased a hot tub from Hotsprings Spa and Patio. The delivery went smooth and accommodated my…read moreunique needs. The service maintenance men were accessible in between services for questions. I had an electrical issue and the board was replaced, no hassle. The store front is beautiful and relaxing to walk around. I've had a good experience. Highly recommend!

I recently started using HotSpring Spa & Patio for my hot tub cleaning. They've been great to work…read morewith, easy communication, friendly, and always available. I also purchased my hot tub from them and they were very helpful in selecting the right hot tub for our family. They also helped to get the hot tub into our backyard (which required a crane!) and they made the set up super easy. They're great to work with!

We had to call three times in 9 days to get an appt. The day of the appt no one showed up or…read morecalled. Horrible service and lost sale.

Really great experience working with Pacific 805. Small business that is extreme knowledgeable…read moreabout their product. Great delivery experience and purchase. Thanks Pacific 805 Spas!

We use Rich for our pool maintenance at a local hotel in Solvang, CA. He is always professional,…read morefriendly, and really knows his stuff! We have yet to encounter a problem that Rich could not fix. We strongly recommend him for any pool maintenance issues you have.

Rich Winslow is the best pool guy we have ever used. He is extremely knowledgeable of pools in…read moregeneral and always leaves our pool looking like new. Thank you Rich. Don and Catherine Dishion

G&G is awesome. I've got a 15+ year old Sundance Spa that I neglected for a few years and let…read more"rot". After realizing what I was missing, I reached out to Perry to help me with the components I needed to get it up and running. After quite a few trips, phone calls, and emails, Perry dialed in all the parts I needed to get it up and running. He is a consummate professional and very prompt in responding, and man, does he know Sundance Spas! His pricing is reasonable and he has great stock on hand for the necessary chemicals. I can't say enough about my great experience with G&G. Thanks Perry!

We had opposite experiences, depending on whether we shopped at this store in Goleta or the one in…read moreSB on Haley St. Let's just start by saying the staff on Haley were wonderful. To this day, we go there to purchase our spa chemicals. G&G on Haley in SB gets 5 stars. For some weird reason, there are 2 different Yelp pages, depending on the G&G branch, so while the Haley branch is great and I gave it 5 stars, read below for my 1-star experience trying to buy a Sundance spa from the Goleta branch. We decided to purchase a spa last summer to replace our old Jacuzzi. We went to Haley first to check out the local spa businesses. The staff was great. Super helpful, knowledgeable. They didn't have a spa that really spoke to us, but they were so professional, we thought we'd check out the Goleta store. The Goleta store was a crowded, disorganized mess. Some of the spas had rain water puddled inside (and they were inside the store). Outside, a recent rain had damaged their canopy and no one seemed interested in cleaning it up. The only employee in the Goleta store at the time was just okay. Super low energy. We were the only customers in the store, so I took the initiative to get into a few (mostly) waterless spas and noticed some of the caps on the jets were missing. Oh yeah, he said. We would fix those. There were things like that... just messy details, like no one was really paying close attention to selling quality. We did find a Sundance spa in Goleta that we liked and asked for an estimate. We were given a verbal rough estimate and a catalog. I pressed upon the clerk that we were serioius buyers and that we wanted a spa installed in the next 2 weeks, before we had guests coming from Scotland. I provided my email address and was told he would send a firm quote in a day or two. As we left, I told hubby I would be surprised if we heard from him again. A week later and still nothing (and yes, I checked my spam folder), so I googled Sundance spas and called the next closest dealer about an hour south of SB. Turned out they were experienced at delivering Sundance Spas up here in Santa Barbara (that's interesting). They emailed me a written quote that same afternoon. We negotiated a few fine points (the step, the cover, the lift, the colors) and by the next day, I had given them a down payment. A week later, the company from down south did an incredible job removing the old Jacuzzi and installing the new spa using a crane OVER THE ROOF OF OUR HOUSE! Check out the pics I attached to the G&G Haley St. review of the installation. These guys were total pros! We love the new spa and couldn't be happier with our purchase. In all that time, still no follw up or quote from Gordon & Grant Goleta. To my surprise, about 4 months later, I received an email with a PDF attachment from Gordon & Grant Goleta from the guy who helped us. No message in the email, just an attached PDF. I attempted to open the PDF and thankfully, I was checking email from my phone, because it was clear he had been hacked and the PDF was just malware, which my iPhone blocked. It happened again about a month ago. Got the same email with no message and attached PDF malware from the Gordon & Grant Goleta guy. Deleted it. I want to reiterate that the staff and store on Haley totally seemed to have it together, but they didn't have any spas that we loved. It was the Goleta store that felt tired and lazy. Unfortunately (for them), I'm not that girl who is gonna chase down someone to buy a $14,000 spa from them.

We were looking for a spa. With so many locations and so many brands I was confused. Our 1st stop…read morewas hydro heaven. I had done business many years ago and worked with Raffie. He was so helpful back then. Thought I would keep it local. His employee was great with our question & answeres. 2 days later went back and spoke to Raffi again helped us with our questions and answers. Bought a Viking spa. We are very happy!! Keep it local!!

After months of trying decide what type of spa to purchase (and where to purchase) we ended up with…read morea spa from Hydro Heaven. I promised Raffi a glowing review because of the incredible customer service he, Mike and the other guys provided. I was in the AG location a lot...asking a lot of questions...waffling back and forth...and all the time he was patient, helpful and knowledgeable in our purchase. We chose a spa off the floor to get in time for Christmas and they installed it without a hitch...even after a rainstorm and soft muddy grass. The guys installed it beautifully, Raffi polished up my spa, taught us all about the chemicals and left us with a great spa. I recommend Hydro Heaven!!! Great customer service and we love our spa.

We had opposite experiences, depending on whether we shopped at the store in Goleta or the one in…read moreSB on Haley St. Let's just start by saying the staff on Haley were wonderful. To this day, we go there to purchase our spa chemicals. G&G on Haley in SB gets 5 stars. For some weird reason, there are 2 different Yelp pages, depending on the G&G branch, so while the Haley branch is great, read below for my experience trying to buy a Sundance spa from the Goleta branch. We decided to purchase a spa last summer to replace our old Jacuzzi. We went to Haley first to check out the local spa businesses. The staff was great. Super helpful, knowledgeable. They didn't have a spa that really spoke to us, but they were so professional, we thought we'd check out the Goleta store. The Goleta store was a mess. Some of the spas had water puddled inside (and they were inside the store). Outside, a recent rain had torn up their canopy and it was a mess that no one seemed interested in cleaning up. The guy who helped us was just okay. I got into a few (mostly) waterless spas and noticed some of the caps on the jets were missing. There were things like that... just messy looking, like no one was really paying close attention. We did find a Sundance spa there that we liked very much and asked the fellow for an estimate. He provided a rough estimate and a catalog, took my email address and said he would send a written estimate. I pressed on him that we wanted a spa installed in the next 2 weeks, before we had guests coming from Scotland. A week later and still nothing, so I googled Sundance spas and called the next closest dealer about an hour south of us. Turned out they deliver here in Santa Barbara. I had a written estimate that same afternoon. We negotiated a few fine points (the step, the cover, the lift, the colors) and by the next day, I had given them a down payment. A week later, the company from down south did an incredible job removing the old Jacuzzi and installing the new spa OVER THE ROOF OF OUR HOUSE! Check out the pics. These guys were total pros! We love the new spa and couldn't be happier with our purchase. In all that time, still no follw up from Gordon & Grant Goleta. About 4 months later, I got a PDF file from Gordon & Grant from the guy who helped us. No message, just an attached PDF. I attempted to open the PDF and thankfully, I was on my phone, because it was clear he had been hacked and the PDF was just malware, which my iPhone blocked. It happened again about a month ago. Got the same email with the PDF malware from Gordon & Grant Goleta. Just deleted it. I want to reiterate that the staff and store on Haley totally seemed to have it together, but they didn't have any floor models of the Sundance spa we loved. It was the Goleta store that felt tired and lazy.

I just had the best experience with the installation of our new hot tub! Gordon and Grant has been…read moresupporting us through the last 20 years maintaining our previous tub. Joe and his crew showed up this morning and hauled away the old tub and put in the new one. They were all very courteous, professional, and knowledgeable. Joe took great pains to make sure we understood everything and went so far as to go around and polish and clean and make it look pretty. Hope they stay around for the next 20 years!

Bought a hot tub from them at one of the Spa Fairs. Our model sprung a leak after 1.5 years. I…read morecalled and did receive a call back but after the initial call there was always an excuse. "They are at a show this week....she will get back to you." Nothing. Then the the guy was on vacation. I left multiple messages but eventually I gave up. Tried to use a leaking hot tub best we could with no responses. Now it won't heat or jets don't come on. Probably fried something due to the first issue. DO NOT waste your money here. I bought a new tub from another local central coast vendor.

We had a very disappointing experience with Xtreme Backyards. They were at the Paso Robles…read moreFairgrounds for their recent spa sale and I decided to attend. The shopping process was pleasant, welcoming, and my salesman was very knowledgeable and answered all of our questions. When I decided to move forward with the purchase, the salesman discussed the details of delivery and assured us that they would provide the delivery people who would remove the old spa and unload/install the new spa and I would only need to provide one person to be a spotter for their delivery people to ensure the spa doesn't tilt one way or the other. Delivery was very straightforward; my yard was very easy to get into and there was plenty of room. Then, when they called me to schedule delivery, they informed me I would need to provide two people to help with delivery and heavy lifting. I said this was not the agreement and that I didn't have anyone physically capable to help with this. Unfortunately, on delivery day, only two of their delivery people showed up. Me and my daughter were expected to move the old spa and unload the new one, which was something that we never agreed to and were unprepared for. I am a 62-year-old female with a back injury and was not able to help. If you go to the appliance store to purchase a new refrigerator, you aren't expected to have to help the delivery people drag it into your home and risk it being damaged, right? This was my fear as well as I didn't want to become injured and I didn't want my new spa damaged. To make matters worse, the new spa arrived on the delivery truck without any protective covering, plastic wrap, styrofoam, etc. It also had standing water in the bottom and water continued to drain from the jets during the moving process. It also had scrapes and scuffs on the top. There was a yellow hard water line around the entire inside of the spa. There was a sandpaper-like residue on the walls in the entire inside of the spa. The filters were filthy. And then I realized that I was given a floor/show model but I didn't agree to purchasing one. As of today, I am still working on removing the hard water residue on the inside and have yet to sit in and enjoy my spa. The delivery person poured some chemicals from the chemical kit into my spa and left. Considering this was a significant purchase, it was reasonable to expect a follow up call from a staff member to make sure I was satisfied with my purchase, the delivery process, etc. which of course, never happened. What was agreed upon during the sale was completely different from what actually happened. I feel misled and taken advantage of. This was a major purchase, and the lack of professionalism, customer service, and transparency is incredibly frustrating. Based on our experience, I recommend shopping around and purchasing from another company.

Ed was amazing. From the very beginning he was flexible scheduling a time and came when he said he…read morewould. He was very knowledgeable assessing the 30+ year old in ground spa that hadn't run in years. He ordered parts and did all the work quickly and it looks great. I'm now enjoying a spa that I wasn't sure could be salvaged. Thanks Ed for being such a pleasure to work with.

I was so thrilled to find someone who could not only deep clean my spa, but also give me advice on…read morea new ozonater and a new spa cover. Ed Baeza did a wonderful job!

So happy with our New Spa from Hot Tubs Plus. Great Service…read more Appreciate the Maintenance help.

I gave them three stars because I called about getting a part for the hot tub I purchased from them…read moreless than a year ago. The pump motor quit working So I called up looking for parts and they told me they don't sell parts but they'll sell me a new pump motor. I went to the Amazon website and purchased a 50 MF Round capacitor for $17 I removed the two screws On top of the pump motor revealing the housing for the capacitor I removed the two wires going to the capacitor, discharged it by bridging the terminals with a screwdriver and then installed my $17 Capacitor. turned the power back on and the repair was complete. They knew this. They are in the business for crying out loud.

We had a great time at the Corque Hotel! It's incredibly cute, clean, & staff are great! We also…read more*really* LOVED the shower gel & body they provided. It's so fragrant, light, & refreshing ! We both them both to take home with us! In the lobby you can find iced cold fruit-infused water, usually two different flavor pallets too! It's small, boutique, & in perfect distance to everything you need. But yet you still get a little break from all the hustle & bustle. It's also important to note that Corque is quite literally a 2-3min walk to sweeping panoramic views of the beautiful valley from the garden vistas at Mission Santa Inés, which was founded in 1804! Corque is such an incredible value for all they have to offer you!

Very cute property right in the heart of Solvang. King room was spacious, with a separate tub in…read morethe equally spacious bathroom. Mini fridge and Keurig in room, no microwave if that's your thing. I was able to park right in front; I assume there are more spots behind the building. Staff were all very nice and welcoming. There's a lemon water station in the lobby, but alas, no coffee bar in the morning. Walking distance to restaurants and bars and shops and bakeries in the neighborhood. Not sure if the walls were just thin, or if the family (and their child) next door were extra loud, but I could hear them in the morning. I'll make sure to request a far corner next time I'm back. Overall, worth a return for sure!