First of all, we showed up late after a competitor body shop (Collision Champs - Hwy 411 Maryville)…read morerefused to do our scheduled work and the adjuster broke her afternoon schedule to look at my car - this was 03/19/2026. She said they'd get to it as soon as they could. Before I even returned home (40 miles away) I was already getting texts on when the car would be complete and projected the car would be ready no later the 04/10/2026. Later in the week I was called out of town for an emergency funeral. That Friday, 03/27/2026, I received a text saying the car was ready. I called to see if I could pick up the car when I returned from Mississippi and they told me no problem. That was the 2nd assurance that I was at the right repair house. Today, 03/31/2026 I received a call from Caliber asking what time I was picking up the car today and they wanted to wash the car again before we would arrive. When we went to pick up the car it was beautiful! The area to be repaired excellent! I went into the office and when I came back out the car wouldn't start, it wouldn't even show any kind of life or lights or anything. A gentleman form Caliber came out with a Hot Shot battery and the car started right up. The gentleman told me if I would take it to Auto Zone, they would not only sell me a battery, but they would install it for me which I didn't know they would. Wow!!! Was I ever impressed that Caliber would know that! Thank you, Caliber Collision! You go above and beyond!!

You can stop your search--this specific Caliber Collision location will get you taken care of! From…read moreAshlyn answering the phone to Frank, the general manager, getting the job done on my Toyota FJ Cruiser, I couldn't have asked for a better experience. Kindness and competence 10/10

if you want your car to be good and reliable after your visit, do not go here I went in for an idle…read morespeed accumulator which means whenever you put it in park how far it's gonna auto upper down mine was idling at 3000. I got it back 500. There's now a leaking smell of gas it constantly dies out and it takes about five or six cranks to turn over not to mention. I also paid $900 for that.

Beware!!! If I could leave negative stars I would. This place is now run by a bunch of hacks. If…read moreyou are not aware the original owner died suddenly some months back and the son in law runs it now. I was rear ended in October and since my brother-in-law is supposedly the painter, I made the call to bring it there. Stopped by for an estimate and sent it to the Insurance company. I wasn't sure if I wanted to fix the truck since it was 20 years old. But I made the call to have it fixed. Insurance paid for the bed to get fixed, so I dropped off a new tailgate and new paint to match door handles to be painted at the same time and told them let me know when the bed is off because I wanted to replace the fuel pump and of course that was zero effort with the bed off. I also asked them to fix the back panel of the bed, it was almost touching the bed because something slid into it. All they had to do was grab a block of wood and a hammer to straighten it out, that was it. Shortly after dropping it off to get fixed I decided to have the rest of the truck fixed, and I would pay out of pocket for the rest. The insurance company already sent them the check for their portion even though I told them not to. I called Logan and asked him to write an estimate for the rest of the truck for just paint and body work and told him I would supply the parts. It was getting close to thanksgiving so I told him to send the estimate with my brother-in-law because I knew I would be feeding him for thanksgiving. Thanksgiving came and gone and never got the estimate. Talked to my brother-in-law and he said the total was like 2,300 for the rest so I told him to tell his boss to fix it. I told logan when I dropped it off to take your time since I have multiple vehicles. I dropped off two used doors for the driver's side of my truck. The doors were from and 08 and mine was an 05. I was told they would fit gave them to my B-I-L and said let me know if these won't work. Never heard a single thing from logan, in FACT he never even called me once, never got an update. My B-I-L proceeds to text me complaining about the parts I brought in, oh there's a little bit of rust on this one and oh the new tailgate you brought me is all dented up. Yes, it was a $100 tailgate from Ebay, IDGAF. My brother is an ACTUAL body guy in a different state, and he said that's how all parts are any more. My brother laughed and said what a bunch of morons. My truck is a 05 super duty, not a flipping Lincoln or anything, it's a 20-year-old truck. I just wanted it to look decent for a few more years. So, I dropped the truck off in Oct. I called logan around Christmas and asked him how much longer bro, he said oh it will be around first couple weeks of the new year. Mind you I've been calm and patient up till this point. January came and gone. Feb 2 My B-I-L texted me "hEy MaN yOu WaNa CoMe PuT yOuR FuEl PuMp In" and I politely told him nah I really just want my truck back. He said I understand I'm about ready to quit. Why the F they still had the bed off the truck at this point was beyond me. Oh, and my B-I-L told me at one point they had to redo the body work because they kept pushing it to the back burner and the truck got left out in the rain while before it was painted. Feb 14th, the beater I was driving started giving me trouble and wouldn't start. So, I got pissed like I dropped the truck off in OCTOBER and its halfway to march. So I called Logan and I was like dude, my patience is running thin at this point, never once have you updated me or called about problems or for an approval on any additional repairs not included in the first two estimates. So, I assumed everything was fine and that they were just taking full advantage of me being a low-pressure customer. So, Logan proceeds to tell me "Oh you can probably come get it today. Which irritated me more because oh magically its ready. I told him I wouldn't be able to come get it that day because people need to make arrangements for crap like that and told him I would be by Monday the 17th. So, Monday came around, I told my boss I would be late, and I called Logan first thing. He said, "oh I'm washing it right now", I proceeded to ask him what my portion of the bill was with tax, and he told me it was around $3,400. Immediately I was pissed. I told him I would call him back. I told my wife to load up and we headed down there. When we got there my truck was parked out front and I immediately noticed my rear bumper was not on the truck. So I then proceeded to do a walk around and I couldn't believe the way they treated my property. They then proceeded to round up all the parts hitch, bed matt, rear bumper, battery cover and hardware they took off my truck and neglected to put back on. They cut my locking hitch pin off to remove my hitch (without my approval or a phone call). My rear bumper was back in the scrap pile upside down full of water. Noticed my bed was missing some 3 or 4 hold down b

I live in Illinois and our daughter attends UTK. She had an encounter with an exploding truck tire…read moreon the interstate which took out her headlight. I called Griffey's and, after a short conversation- knew they were the right shop for the repair. Caring, accommodating reasonably priced, efficient and knowledgeable only scratch the surface of the service provided. Well done sir!

Someone without insurance rear ended me and prior to knowing that, I had the damage quoted about…read morethree times what Griffey's did! I am from out of state and this shop was recommended to me! Easy drop off and pick up, with key slot access! He repaired my tail light as well as popping the dent out of my bumper without having to buy a new one, and you can not tell there was any damage to the car! 5 stars easily!

Horrible, unresponsive, irresponsible. You will not be updated or kept informed, man is so lazy…read moreit's not funny. Expected me to collect his money from the insurance company, really? Lied to me about rental car procedures and I didn't find that out until it was too late to get a rental. Car has been in his shop since first week of October, still not back on 11/24/2021. Run as far as you can, avoid him at all costs.

Do not take your car here. My wife's car had several problems after that he said the insurance…read morecompany wouldn't fix a bent hood. His paint job Was even terrible. There are fisheyes and over spray on the head lights. My hood and doors are not aligned He left my battery connected so that when he gave my car back the battery was dead! Please. Stop and ask yourself if you want to have more problems after you take your car here

My AC wasn't working in my 2006 Mazda. I sort of figured it was the AC clutch and I really didn't…read morefeel like working on that. I know I could have done the job myself for cheaper, but then I still would have had to get the freon done and I'm at a place where my time is becoming more valuable. After scoping around yelp and google, I decided to try Valet, especially since they're like 5 min from me. They gave me a diagnostic and confirmed the whole compressor was bad. They included potentially having to clean some things out if the compressor had broken, but it didn't and so they took those charges off the quote; that leads me to trust them more on the next job. Overall, it was about $1000 to have the AC compressor replaced. The part itself was nearly $500, which is annoying, but welcome to OEM parts. I know I could have gotten one for half that on Amazon, but like I said, my time is valuable. I dropped the car off on Tuesday and had it on Friday with cold AC. Would definitely recommend Valet.

My son was away from home doing Guard duty and his Toyota Tacoma wheel bearings went out. Robert…read moredid an amazingly job working him in and repairing the truck perfectly. Great price also! Robert saved the day! Thanks Valet Tech!

Friendly, helpful, solution maker, Quality, competitive pricing…read more They do not overcharge but replace only needed parts

My SUV took it in the rear end, so it needed cosmetic surgery. After checking out two other places,…read moreI settled on Foster's. They were fast and efficient. I'm happy with their work.... Vehicle is showroom condition. I might add that I had 2 minor owies, not from the accident, that they repaired at a fair price - even offered a nice discount for cash payment. I recommend this place - staff was courteous. Dean, the estimator was great to work with.

Awesome detail job! Three-year-old Alfa looks showroom floor new. Quick to schedule, and prompt…read morearrival in Pigeon Forge. I'll contract for ceramic coating.

I've used ZDetailz several times for work vehicles and personal…read more They continually impress me with their service and attention to detail.