Great service and after sale support. My wife gave me a remote start 5 or 6 years ago install by…read moreAmerican. Going in this week for a Hamilton Motors upgrade got my RX.

A few years back we had a big sub woofer put in the back of my son's car along with associated amp…read more We were assured it could not be blown . Despite this we are on our THIRD unit and they are not cheap (I was not there to say "no" to the third time but my credit card was). Each time we were "just " beyond the warranty period. Frustrating as anythinng. Perhaps they have an expiration date? If so , tell us in advance . PS- if it's user error tell us that but we were assured the unit would not self destruct based on the amp and associated wattage .

Tinted my windows perfectly the way I wanted. The owner was helpful in describing what would work…read morebest with my car. Definitely recommend.

From the owner: Your one stop shop for the Best Window Tint, Car Audio, Mobile Video & Marine Audio.read more

Had a stereo installed. It keeps disconnecting from my phone. Return #1) They said it needed an…read moreupdate and it was "updated" I left the store before I made it to West Hills, it did it again. I called scheduled another appointment. I requested while it was being checked, adding the back up camera. #2) I'll admit my faults, I left the locking wheel lug 'key' at home. I rescheduled for the next weekend. The tire needed to be removed for the camera. #3) Arrived was told the reason my phone disconnects from the radio, the cable isn't what came with my phone. I explained, the cable that came with my phone is USB C and the one in my car is not. But I'll pay for the upgrade / change. I was treated like I was ignorant. I was never told if the upgrade / change was even possible (now this radio hadn't been in my car a year at this point). He said he had a cable but it was too short. Then I was told the camera install would need holes drilled in my car because of the way it was made. I asked about other mounting locations, I was told it wouldn't line up. I asked about ordering the cable for the radio and was blown off. After leaving I'm dismissed tears, my other half called and was told it would be made right. The cable would be ordered (they were also that day suppose to check on a console install) the console would be looked at, they promised they would make it "RIGHT". I've never heard back and it's been over 3 months. So I'm dealing with a faulty stereo and no option for a camera. Almost $1,000 for nothing. Unhappy and I will never recommend or enter this store again. Run run fast and hard.

So just got my car back from them, had them install an alarm (from them), Apple CarPlay radio and…read morebackup camera. Along with the alarm I had them do a keyless entry for my door locks, so they also installed new actuators. It took a while (3 weeks) but they were having trouble with getting the actuators to work and its a 1985 Trans AM so this was fairly understandable (I'll get back to this). Its a custom type car and as such a little more difficult to deal with so they actually passed on installing my rear 6x9's eventually and I also understood. So the issues and why they are getting one star from me. I'll start with my missing sun visors and the fabric pulled away from my top (what remains from the head liner as it's a convertible). The fabric was pulled away from the roof and the visors were missing as stated, when I pointed it out the guy that I was dealing with went in the back and didn't find them, came out and told me so and stated he wouldn't have messed with the visors any how so I must be mistaken (The car is fairly new to me but I know I used the visors when I drove the car before dropping it off). Almost had me convinced I was crazy and yeah why would they be messing with my visor. So I drive the car home a bit frustrated but now have the working radio in my car, I ask Siri to change the song and she can't hear me, they were messing with the visors because they needed to install the external microphone which is also missing. I get home and do an inventory of what is still in the box (not the microphone) and find that they failed to install the engine lock relay with the alarm and I also have some additional wires that are not installed one is a fuse and one I'm not sure what it is but I am now concerned that nothing was installed properly. Returning to the actuators issue, they had me come in over the weekend (custom car and I had to show them how to open the trunk). While there the door panels were still off and the actuators were in fact struggling to work, I had the opportunity to reach in and feel the back of the locking mechanism after talking to the guy he sprayed some WD40 back there and they worked (at least on the passanger side while I was there) so obvious lubrication issue. Get the car back and they still dont work. For clarity purposes the guy I was taking to and about most of the time is the guy that stays up front, not the guy that was actually working on my car. Speaking about the front though, they almost never answer the phone, they use a text messaging system from some 602 area code but it must be web based as I have gotten service error messages from it, and the person that types the messages is vague and unclear (doesn't really answer) when answering. Over all, this is a very frustrating experience and not worth the money and time it took. I sent a text with the major issues and left a voice mail so will see how they respond. I will likely update this after.

I was looking for an audio shop to install my new Apple Play stereo. These guys were fantastic!…read moreTheir professionalism, attitude, & helpfulness were outstanding! When I picked my vehicle up, I asked them if they install headlights. They said yes. I brought my vehicle back and they installed the.Alpha-Rex Luxx LED Projector headlights for me. (I had faded & yellowed halogen headlights before.) They did an outstanding job. I highly recommend Atomic Audio. I admire their integrity, experience, and skill.

The customer service there is excellent. They took lots of time to help me with my problem, and it…read morewas right on the money. I wouldn't buy stereo equipment anywhere else.

Very knowledgeable and friendly. Definitely customer focused and answers all questions. Went the…read moreextra mile to ensure my radio was installed correctly

Cameron installed CarPlay on two different vehicles for me. He was easy to deal with. Ordered the…read moreequipment. Scheduled the install. The pricing was fair and the equipment worked excellent. He gave instructions on how to use the car play. I highly recommend Smith Audio!

I can't say enough good things about JAAC! So helpful and informative. I would recommend them to…read moreanyone thay needs assistance! 5 star all the way!

Professional, Timely, an AMAZING EQ setting and Maybe Above All Else: Incredibly Friendly!…read more After a miserable DYI experience before, and decidedly wasn't going through that hell again, I found myself in such a situation again after purchasing a newer vehicle that had some bells, but no whistles I was accustomed to (specifically CarPlay). With the current microchip shortage, mid level units from premium brands were no where to be found. The choices were literally $1200+ units or $500 and below (very few of which actually had a screen or CarPlay capabilities). But I found a Boss unit that checked all the boxes, and decided at the price-point to give it ago. I knew that I wouldn't be going the DYI route again. So, I set off to find installation from a provider who didn't require a mandatory equipment purchase, but was also in the nearby area. I came across JAAC via a Google search, and checked out their website. I used the "request a quote" forum found there on Friday, and after the weekend still had not heard anything back. So, I called that Monday afternoon. In less than 10 minutes I had an appointment for the coming Wednesday, and the actual total I could expect, not an estimate! It was recommended that I go with a different backup camera than the one that came with my unit. I trusted their recommendation without explanation; they're the experts. Josh later told me that it's because the camera that I had uses a plastic housing, his came with a metal housing. Common sense tells you that metal fares much better against the elements than plastic. I had expected to spend a minimum of $500, and the price I was given seemed more-than-reasonable. Later, Josh told me that he's admittedly a little bit more than a big box store, and honestly I wouldn't have ever known. Plus, at the end of the day, I was given an opportunity to support a small, and local, business. I arrived at my appointed time, and was a little surprised that the business is ran out of their home. But, was immediately greeted by Ashely (Josh's wife) and they were both incredibly friendly. There's a little indoor waiting area (which with the temperature in excess of 90º was very relieving), and honestly it made it feel less like I was intruding. After introductions, and a rundown of the unexpected amenities, they got right to work. Ok, it's not a big waiting room (plus, it is in their home), so don't pack the car and head over, but they offer WiFi, a FireStick, and a list of streaming services. Honestly, it rivals those offered by three-and-four-star hotels. I had packed my Nintendo and a hotspot, so I was set, but it was nice to know there would have been options if I hadn't. My appointment was at 1:00, and I got there at 1:10 (the ATM was being very slow), and they were working by 1:25. Based solely on my previous experience, and the addition of a backup camera installation I anticipated 4+ hours. They were done by 4:00, maybe even earlier. We chit-chatted for about 25 minutes, and then Josh actually sat in the vehicle with me for about 20 more and walked me through some of the features of my equipment, which was incredibly nice. He also explained to me that he soldered all of the connections, which makes them more stable. He could have just left it to me to read the manual (I certainly had time while I waited!), but he made the effort to explain some things to me and answer my questions. My overall install looks incredibly sharp! And the price was more than fair! I would gladly pay more for the service I received! Plus, Josh tuned the EQ with his personal setting and IT IS BOSS! Honestly, if I have any issue from anything I imagine it will be from the unit itself and not from the installation. I don't know that you could find a better installation provider in a 75 mile radius! HIGHLY RECOMMEND!