Don't rent from them, $2500 to pay for a 1 bedroom apartment in 9801 67th Avenue and to live with roaches, super very rude and they don't fix things. Put a loaner a/c after the other one brokes, never came back with a new a/c. The bathrooms are little closets. If you could move to the south, you'll find much nice apartments for $1200. with a pool and cable tv. read more

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EVERYTHING! The communication is NON EXISTENT. Emails go unanswered. Phone calls are also unanswered. Common areas need MAJOR renovations. Elevators are slowly deteriorating. Some tenants are questionable. Police cars are regularly present!! read more

My toilet over flowed on Sunday I had to wait until Wednesday 5/21/25 to get it and was told by the front desk the super wasn't available I wasn't able take a shower. This is insane the floors buckled in two places and bathroom sink blew up the pipes are rotten. The kitchen sink faucet fell off in my hands the kitchen floors over flow with shit and piss I've been cleaning all day . I am located in apartment 70 marse building After all this I'm not paying v this month rent it was horrific and traumatic. I will sue these people. I should not be paying $2500 in rentt to live in shit and piss read more

I want to say Thanks to Jennifer from leasing department. I didn't have any issues dealing with her when I was moving into a new unit. She's very punctual, honest, responsible, and overall as a great person to deal with. I highly would recommend her as a professional agent. Thank you very much, Jennifer! read more

I had been in search of an apartment for a long time and had no luck. I called Kings & Queens on a recommendation from a friend and did not have high hopes. I'm glad I called though because everyone who works there are nothing but knowledgeable and very helpful. Jennifer Hernandez was the agent assigned to me and she was great. She made the experience easy and answered any question I had, and trust me, I had a lot of questions! Thanks Kings & Queens! read more

I'm filing a complaint with the NYC Dept. of Housing, as the super of 2750 Homecrest Ave in Brooklyn refuses to take care of the mold in the apartment. No one from management has responded. This realty company should be shut down by the government. DO NOT RENT ANY APARTMENT FROM THIS COMPANY. read more

Kings & Queens Apartments - The first time there was mold, the management company sent someone to paint over it without actually getting rid of the mold. - Apartments Near Me - Elmhurst, New York

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Many thanks to Jennifer and the leasing team for helping me FINALLY secure an apartment! Not only were they knowledgeable, but they were responsive and kind, especially Jennifer. She made the experience and my move-in seamless. I love my new apartment and I hope to be here for many years! read more

I could not be more please with Jennifer Hernandez my leasing agent on my apartment search. she has went above and beyond to assist me with this process. The staff at Kings & Queens Apartments are very helpful and knowledgeable they have assisted me with all of my concerns or questions that I may had.. I am very pleased and could not be more happy to have been able to secure an apartment in the beautiful neighborhood of flushing, Queens. I recommend Kings & Queens to anyone that is looking for an apartment and assistance to finding the help that they need to live in a comfortable area/ place.. I am very pleased with my apartment and the staffs are awesome and the process was fast & easy and convenient. Thank you for everything. I really appreciate it. read more

I have been a resident in the Washington building for 30 years. The building has never looked so poorly. Security is a big issue as the staff keeps the side doors open all day, people roam in, packages being stolen. Why did the building agree to install lockers for couriers when they refuse to use them; it looks like a jail in our lobby. We were promised cameras but the only one provided is to the front lobby entrance. The laundry rooms are filthy and constantly flooded; waterbugs have made this there home. Repairs take an inordinate amount of time and they are never completed properly thus necessitating return of contractors. The outside railings are in desperate need of painting and bushes have been removed and our view is of the large bait boxes. Every time I speak to the super Jose, he says he will let management know. I am a property manager and I walk my buildings. If the LeFraks ever did a walk through I'm sure they would be appalled. Mailboxes have been broken into several times. We wwere without a garage door almost 3 months. Get your act together. You have tenants in this building paying in excess of $3,000. Also, the water is constantly brown. read more

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Nobody got back to us about our issue. This is the worst management in the world. Called them 10 tomes, left voicemails. They never got back to us. This is how you treat your tenants that live for 10 years at your building? We sent you a check for $26 to add to our security deposit. We received a letter from you that you did not receive it and we send the 2nd one. Then you received both of them and deposited 2, instead of one. You stole our money! We will male sure to post all over social media how you treat your loyal tenants! read more

Thank you to Jessie and her team for my new apartment. I felt the process was easy and am thankful it went smooth, all of my questions were answered by professional and curtious team read more

Nobody got back to us about our issue. This is the worst management in the world. Called them 10 tomes, left voicemails. They never got back to us. This is how you treat your tenants that live for 10 years at your building? We sent you a check for $26 to add to our security deposit. We received a letter from you that you did not receive it and we send the 2nd one. Then you received both of them and deposited 2, instead of one. You stole our money! We will male sure to post all over social media how you treat your loyal tenants! read more

Ruth has been the most helpful during my application process. She went above and beyond keeping me updated during my search and the process itself was real easy and smooth once I applied. She really is a star! Junior the super has been very helpful and so easy to deal with. The Pennsylvania building is very clean and so far I have had no issues with my unit. read more

everything is old. crooked floor, terrible conditions, the supervisor doesn't do his job, but his apartment is gorgeous. periodically rusty water + water heating takes a very long time, about 5 minutes. the doors don't close because everything has a million layers of paint read more

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My experience thus far with Kings & Queens is quite positive. Moving in was a seamless process and thanks to Jennifer I had all of my questions answered and more. You can't go wrong with Kings & Queens, all in all great service and will happily recommend Jennifer as a broker. read more

worst landlord, heat and ac don't work. they don't even look at their email or voicemail

Jesse is the consummate professional. Efficient, quick and easy processing - a no-nonsense agent with a warm and friendly disposition.

Hi Roger - really? Because your team didn't care to fix anything while we were there and our neighbors living there are still freezing and living in filth. read more

I live in 123 30 83rd Ave, there's never heat. The super always says,oh we don't do that. They will always send you to management, where nobody gives u answers or take care of your issues. The "laundry room" has 3 washers and 2 dryers for 77 families. Also no door man in building, there's supposed to be one,but lies,lies and more lies. read more

This i see what I can't stand. Trolling the reviews saying you're sorry and will pass on to management. But have you replaced and if the old AC units that stick out of the building and haven't worked for decades except to bring in cold outside air? No. Do you still have a sign up downstairs stating that residents are responsible for their mail and packages being stolen from the lobby and to file a police report if it happens (rather than review your own security camera footage and call the police yourself or identify and speak to tenants doing it?) No. So stop trolling! read more

A Kings and Queens rental building @ 7410 Ridge Blvd in Brooklyn has been without cooking gas, or washers and dryers for months now. Bay Ridge apartment dwellers want answers after being without cooking gas for months!!!!!!!!! Residents of Bay Ridge apartment and co-op buildings who have been without cooking and laundry dryer gas for months are begging for answers and better communication. Several tenants of 7420 Ridge Boulevard -- owned by Ridge Leasing Limited and managed by Kings & Queens Residential LLC -- lost their cooking gas this past February and it has been a difficult ordeal for them since. "On February 18, the gas just went out," said tenant Nancy Daly, who has lived in the building for 37 years. "There are so many stories and the building is not very helpful in giving any information." Daly, a senior citizen, says that the lack of gas has compromised her health. "I am a diabetic so I have a special diet," she said. "I live by myself. There are a couple of other seniors that have the same problem and there are some babies here, too. Bay Ridge has all types of restaurants but there's only a certain amount of money. One of the tenants has two kids and told me how difficult it is. I haven't had a good cooked meal in a while unless we go out." Tenants complain that the story they've been given has morphed over time. "The insincerity of it all and lack of transparency from the management to let us know exactly what is happening is the worst," said resident Wilma Gutierrez. "There's a lack of truth. They said it was a city issue but it was a building issue all along. We have all been just speculating. I just wish we knew how long it would be. The lack of knowledge is awful." Gutierrez stressed that the confusion stems from no one taking responsibility for the lack of gas. Frustrated, she called 311 and an emergency inspector came out to investigate. "He said that they were unaware that there was any issue with the city at all," Gutierrez recounted. "It was the building. [The building] did finally issue a notice to say there was a gas issue and they were going to get a permit to [fix it] in February. It's been two months to the day. It's been insane." Building representatives eventually responded to the situation by giving each affected tenant a hot plate. "They basically waited until the last minute to give tenants any kind of notice," added another tenant who requested anonymity. "Their solution after months of no gas is give hot plates. Really? In a building that's almost 100 years old, you're going to overload an already messed-up electrical system with hot plates. That's real smart. The Fire Department should know about that." "Some people didn't want to take [the hot plates] because it takes up too much electricity," added Daly. "I used it once but the plug got so hot, I was afraid." "That hardly covers the issue especially for those tenants who have little children who are dependent on meals at home so that's a big issue," added Gutierrez. Councilmember Justin Brannan got involved after a number of residents reached out to his office. "What the residents have been going through is outrageous," he said. "Not only have they been without cooking gas and laundry facilities for months, they have no idea when their landlord is going to finish repairs. My office has been closely monitoring the situation and has been mediating between the landlord and renters. I hope the gas is restored soon and, once it is, the renters are fairly compensated for their troubles." The alleged insincerity of the landlords has been the toughest part, tenants say. "We didn't have any notice prior to it," said Gutierrez. "We came home from a trip and found out it was gone." Reps for the rental building have been especially difficult to deal with, added McCreight. "They're hard to get a hold of," he said. "We've spoken to some folks there but they haven't been very communicative with us. They don't respond unless we go after them and call them like 20 times." Wexler Plumbing and Heating has been working on the building since Monday, April 16. "The owners said that they have to go and replace an entire section of a four-section building that hasn't had gas," contended the anonymous tenant. "So, are they going to be doing every single section one by one? Because I can't live without gas for three months. Not having a laundry room is bad enough. I'm going broke sending my laundry out, but not being able to cook properly, it's not going to cut it." Contacted for comment, a spokesperson for Kings & Queens Management told this paper, "We have been working with National Grid to restore cooking gas and laundry service to all affected units. The safety and comfort of our residents is our top priority, which is why we have decided to make significant investments in new piping throughout the affected areas. read more

I lived in one of their buildings for year I paid all my rent I even painted the house to make sure that they will get their apartment nice and clean while I was there for one year are used to live on the first floor and under me was the boiler room all night are used to hear the boiler I couldn't sleep I spoke to the building management they couldn't care less I waited until my lease will be over I paid every penny and then a month later I get a bill for $365 saying that I left damage. I would not recommend nobody to deal with this company a bunch of scammers I spoke to the management for year asking him to change me an apartment or give me back my full refund very disappointment very bad management building I will not recommended for nobody even for my worst enemy this place is nasty oh by the way on the lease it says no dogs I went to the building I thought I was in the zoo everybody had a dog bunch of liars read more

Thank you Jesse and Portia for your kind hospitality. You both were so professional and friendly to me. I was so impressed you found me an apartment in 1 day, within my budget that I like. Thank you again and keep up the great job. Barbara. read more

When we visited the Contour last year in search for our two bedroom apartment, we were very impressed with the space, amenities, but mostly the attitude of the concierge who was super helpful and nice. We moved into the Contour apartments in November 2020. The experience has been mostly positive since and would consider renewing our lease if the rent continues to be affordable. It'll be extremely hard to find a better gem elsewhere that is close to major retail stores, walking distance to Flushing Meadows Corona Park, and M&R train a few steps away. read more

Kings and Queens is really a horrible rental company. I lived in Washington building in queens, the wall is made of plaster which has no sound proof at all and the wood floor is old and make creaking noise when you walk on it.. What's the worst is that when I moved out the apartment, they charged me $700 from my deposit for their so called nonsense 'floor damage'. They won't give you any notice or receipt, even clear pictures. They will not respond when you ask for refund, Poor management. Trust me, never rent an apartment from this stupid, irresponsible company. read more

This company gets zero ratings for how they are disgusting to their tenants . I lived in the Montauk building for 3 years , and I must say the apartment size is good the Super is understanding , but the company he works for is garbage . They are money hungry , selfish people . They give no heat whatsoever and when you complain they make you look like your the crazy one . I work two jobs and have a husband who works as well we work very hard to pay for this expensive apartment the least they can do is give heat . When you call for maintenance or email they send emails saying heat as been fixed mean while it's not on and when you call 311 they make sure they put the heat on for the city to think they have it on . This is the worse management ever , I would not recommend anyone to rent from this company . And on top of it to make matters worse , we moved out before our lease was up cleaned apartment thoroughly and they had the nerve to charge us $478 for a stove they claim is destroyed ( warranty stove ) which btw was cleaned and was a old stove when we moved in and what's even worse they are trying to charge us $1207 for wall painting , which we never painted and this is considered wear and tear . This company is a money grabbing selfish company . This is the worse company ever and I'm not being a bitter person at all if anything We dealt with there cold apartment for which we had to sleep in hoodies every night because of no heat and the rent seems to be raising for every little thing . My rent is ridiculous , but we paid it as responsible adults , but just letting anyone that believes that this company is good is being tricked , I am not a rent stabilized tenant or a section 8 tenant , we paid full hard earned cash over $2,100 per month for this apartment and we feel we deserved better that's why we packed up and move to where there is heat and good customer service . Do not fall for the no fee apartment with them in the end you will pay big time . I should of listen when I was first moving in a tenant said there's no heat don't take it , but we didn't listen . I should of also read the reviews about this company if I had done that I would of known better . They have the worse reviews and everything is similar to what I am going through now with them . DO NOT RENT FROM THIS COMPANY!!!!!!!! Update : This company still is having the nerve to try and collect money from hard working people . When they didn't provide proper heat to their tenants . They are sending information to collections . If I had left my security for them to devour this is what would of happened , but instead we used to it balance out our last rent payment and they didn't like that oh no , so they went for other things to poke around . Once again this is a messed up company DO NOT RENT FROM THEM PERIOD!!!!! Worst company ever read more

This leasing building is just the worst. Don't spend your money here. You'll definitely regret it. Listen to the other reviews, they're accurate on everything. read more

If I could leave 0 stars I would. One of the most poorly run management companies I have ever dealt with. We will not be renewing our lease this year at 295 Clinton Ave. The staff in the building is mostly fin but don't expect repairs to be done on time and don't expect to get a rodent free or asbestos free living experience. Massive construction, unsafe conditions, and a the Trump-affiliated Lefrak family who owns the building runs it like it's a slum despite charging massive rents. Stay away. read more

My family lived in the Westwood building 8 years until they both passed away. We never had too many problems there. I didn't pay the last month rent, as per the building manager who said they would take the extra days I needed to clean it out off the security deposit. I left the apartment spotless with nothing in need of repair, gave the super the keys on the 18th of the month. They said they would return the security to me for the unused days. I got the check, and a letter said they got the keys back on the 23rd and they added a $50 late fee. I called and emailed the building manager every day for 2 weeks. They do not return my calls or emails. I gave up. I guess I should be lucky I got one week security returned to me. The building manager probably made the suggestion knowing that they would rip me off for some of the security. In the end, they aren't the worst landlords, they always took care of what needed repair over the years, but watch out when you move out. read more

I wish I could give these people zero stars. DO NOT RENT FROM KINGS AND QUEENS!!!!!!!!!!!!!!!! One of the worst management company's the do not care about there tenants all they care about is money. Never any heat in the winter time, walls are paper thin you can hear everything going on upstairs as well as downstairs. The super is extremely lazy nothing will get fixed. Avoid Kings and Queens at all cost!!!! read more

These apartments are nothing like the pics they basically took over the projects and painted couple of apartments and call them luxury and the people in the office are very rude they ask you to make 36 x the rent its a joke. I made an appointment to see all of them and they all smelled like piss and feces and were nothing like the pictures waste of time you are better off finding something nice on craigslist read more

Neighbors upstairs are horrible. Very loud and rude! My newborn gets woken up all the time by these new tenants. Have complained to management and they do nothing. The sup does nothing... We were going to leave by next Summer since my hubby is getting deployed to Kuwait but since all this crap with the neighbors and no one giving a crap about my baby we decided to try to move sooner than that. I just don't like how Kings and Queens runs their business. We've been here almost 2 years and we are being treated pretty poorly right about now. read more

Update to my review: So the place has become a star better than it previously was, especially since that Bedroom of Death has been repaired; the super has fixed my intercom; and I've not seen a mouse in the house at all, in spite of having neighbors I can only affectionately described as pigs. While the post-Sandy repairs continue, the place is actually starting to look like someone gives a damn. However, getting the super is still an exercise in patience, but when he or his team shows up, they fix shit and shit seems to stay fixed. The stealers of boxes left in mailrooms still live in the building, so if you're dumb enough to not have your packages rerouted to a UPS/FedEx pickup or to have USPS leave the package at your door instead of in the mailroom, then you're rich enough to replace the shit that WILL be stolen. Say, a pair of headphones. Or filter replacements. Or a corset. And don't expect help to get it back - it's your dumb-ass fault for not rerouting your package, as I've learned. Anyway, life is better than it was and at least repairs are being made more quickly. No mice so far, and since I spray the shit out of my floorboards with pesticides, no roaches, either. read more

I showed up day of love in rain and snow with all my stuff and no one was there to answer my calls or give me the keys now I'm stuck here waiting outside with all my stuff for the super to get back home while I wait for the keys. Terrible no one picks up the calls it's all automated and even the "emergency" line doesn't work. Portal links provided in welcome packet are all broken this place seems like a bike joke . I would never use or recommend this to anyone. Big waste of time and money. read more

Amazing! I just to thier 2815 Coyle Street building in Sheepshead Bay, Brooklyn and moved here from Jersey and all I can say is what a amazing apartment building located near (about an hour) Manhattan. And like most people, I too was skeptical of this area, but its a beautiful. Next to the water. The building has been restored with quality and I assume lots of money! Well worth it! The rent is unbelievably affordable and my 1 bedroom apartment looking west (water) is in a beautiful condition. All the people that work here are super friendly and so far I feel very happy about my decision to move here. read more

The supers and porters are nice, but the management is as cold as you can get. I moved out 3 months ago, they've told me my security deposit check is in the mail now once a week for the past 6 weeks, guess what I haven't gotten?? Also - I moved in and the rent was raised over $100/year for four years. By the time I was moving out, a 400 sq foot studio for $1600 that overlooks the lovely garbage area. It was so extremely painted over and the cabinet doors wouldn't shut, and if I did slam them shut enough they would stay shut, they would stick because there was so much paint everywhere when I moved in. Plus, if a repair request is something more involved than something your on-site super or porter can do, don't even bother submitting the request and just learn to live with it. I made requests that my bathroom window was cracked and water was leaking down into the wall, and it was getting pretty gross, and never got a response or a repair. read more

I currently live in one of their Brooklyn buildings. I worked with Robert Madrid and Erin in the Brooklyn leasing office and he was outstanding to work with. His team was effective and hands on. The application process was swift and no nonsense. They were extremely diligent and took great care with my privacy concerns regarding my data. The process of apartment hunting is very stressful and even more so when you are a single parent. During the process I was turned away just for the fact that I was a single mother. Even though I am capable financially and have a history responsible ownership with past homes, I had a very difficult time even getting past the first round on many apartments in Brooklyn. Not once was I ever questioned by Robert and his team. He treated me with respect and it was refreshing to be treated well. Me and my young boys are really enjoying the apartment. The Superintendent and his staff are tentative and enjoy having the kids in the building. They really treat us like family. So far the building is well kept. The washer and dryers are new, clean and efficient with card access which makes it easier. The elevator is always functional. They provide extermination services. There is even a storage facility in the basement of the building, for a fee. When I need something fixed I have several modes of communication available. I can email, call or leave a message with the guard. My move in experience was great except for a neighbor who didn't appreciate the proximity of the moving van to his driveway. The staff provided dollies to my movers. Given its a new apartment, I have a steady stream of deliveries and the staff ensures their safety if/when I'm not there to receive them. The price of the apartment so far is well worth it. The neighborhood is very safe and it great proximity to public transportation. The NYC public school system is great as well and my boys are zoned for a great elementary school. All in all, I highly recommend Robert and his team as well as this leasing company. They appear to take pride in their buildings. read more

Bed bugs. Do not rent here! We were looking for a no fee apartment in sheepshead bay, but this is discusting. Terrible smells, poor maintenance. I considered my brief visit there a nightmare. read more

Worst of the worst this management is straight garbage very rude don't respond to calls i called about 20 times and left messages and nobody responded until I finally took a day off work and went to the office face to face don't recommend anyone renting from them nyc should take their license away they shouldnt be allowed to manage anything not to say the building is full of waterbugs bedbugs and any other bug out there stay away read more

I was looking for an apartment in the Brooklyn area to make my commute to my job a lot shorter (originally from CT).After many hours of apartment searching, I was unable to find anything worthwhile and I finally stumbled upon one of Roberts listing. Being very hesitant towards Real Estate agencies and Brokers, Robert took the time to clearly explain to me how they work and was not only able to provide me with all sorts of GREAT apartments in my price range but also truly work around my hectic schedule. He is truly very helpful when it comes to searching for your new home and I would highly recommend him to anyone who is searching for their new place. read more