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    Citi Living Solutions

    3.7 (6 reviews)
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    Properties In Queens

    Properties In Queens

    (10 reviews)

    Forest Hills

    Luis is extraordinary at his job and once you meet him, you'd understand why. He is an invested and…read moreintegrated member of the community who works to bridge the connection between property owners / managers and renters. In February, I was looking to move out for the first time in my life, and into an apartment space in Forest Hills. Within 24 hours of submitting my inquiry to him on Trulia, he got back to me and arranged a time and place to meet. Upon meeting me, I felt like he read me like a book because he showed me the place I inquired about, but was also ready to show me another place that was more my style. So we got into his car, and drove a few blocks down in the pouring rain, to a building which impressed me the moment I walked in. It was close to public transit and within my budget. However, there were a few things that made me feel "iffy" about it. But I will quickly dispel them. 1. It was still under renovation. They were gutting the bathroom and everything would be new, but I wasn't sure when it would be done. 2. It was managed by Ditmas Management, which has terrible reviews if you Google them, and they ask for certified checks for the first month's rent and security deposit. Luis promised me it would be done by the middle of the month, February 15th, but in actuality I didn't move in until the 17th. But that was not a big deal and Luis made it really easy to get directly in touch with management to sort it out. And as far as everything has been going so far, my building is very clean and well managed (no rats, bugs, or anything else you might worry about), and my super is a pretty chill dude who is easy to get in contact with. My thoughts about Ditmas Management are that if you're an upstanding citizen holding up your own part of the bargain, then everything will be ok, because they are also just trying to cover their arse and avoid terrible tenants. Overall, the experience with Luis was outstanding and I appreciate all the ways he makes his clients feel like VIP no matter where their price point is at. I would definitely recommend him; for all the effort he goes to accommodate his clients, the brokers fee is well worth it to me.

    Luis and his team were awesome. First time apartment renter and he really found a perfect fit for…read moremyself and my family. 100% recommend definitely trustworthy service. Thanks Luis!!

    The Agency - New York - TYLER WHITMAN | tyler@theagencyre.com

    The Agency - New York

    (310 reviews)

    Greenwich Village

    As first-time homebuyers, working with Roman Trevino was perhaps the best decision we could have…read moremade for this overwhelming process. He is, without a doubt, the most patient, knowledgeable, and detail-oriented realtor I've ever worked with (and just a lovely person to boot). Roman took the time to truly understand what we were looking for and worked tirelessly to ensure that every option aligned with our needs. He made us feel comfortable and confident at every step - always listening, answering questions with care, and offering practical advice when viewing apartments. When we finally found *our* apartment, he was with us every step of the way, helping us assemble an outstanding team of professionals who made the process seamless. He expertly managed the complex coop application, ensuring that we felt completely organized and prepared at each stage. Having him in our corner when we encountered roadblocks or issues, made the overwhelming moments feel far more manageable. We are incredibly grateful for his guidance in helping us find our forever home and for the team he built around us. I wholeheartedly recommend Roman to anyone searching for an apartment or home (and have already done so multiple times). Do yourself a favor--work with Roman!

    Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!

    Apartment Rental Professionals

    Apartment Rental Professionals

    (6 reviews)

    Bay Terrace, Bayside

    Frances may be a little quirky, but she will HOOK YOU UP with hidden gems in Bayside and…read moreAuburndale! She has the gift of being able to speak to anyone about anything wherever she goes, which is why I'm not surprised she's the first to hear about rentals in the area. She took us to see two apartments that we found on Craigslist, both of which were a STEAL given the current market, and we were able to close on one of them within 10 days. Yes, she required a $300 deposit after filling out our credit check forms (in person, she doesn't do anything online) - but it is ultimately deducted from her fee. She's an honest woman who works efficiently, is flexible to meeting up on short notice even late in the evening, and has connections in the community other brokers do not have.

    This is the most absolute unprofessional disgraceful realtor! Her license needs to be revoked! I am…read morea realtor who called her on one of her rental properties in douglaston/little neck from a craigslist add. I identified myself as a realtor IMM! And it all went down from there!! She asked me all inappropriate questions, and was very nasty and rude!!! I ended my call with I am no longer interested in her rental as I would never give her My money. She asked me why I needed a 3 bedroom apartment for myself!! None of your business!! She has violated every code of ethics as a realtor! Someone help her! Take her license away this is not how business is conducted especially in a global pandemic!

    Citi Living Solutions - apartmentagents - Updated June 2026

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