The food was amazingly good for a bowling spot and so was the service. Sitting outside was a great idea and very comfortable on a warm day.

Do not bother to make a reservation for this place because they won't honor it. Find another place, an honest business, to spend your money at instead. They don't care about their customers enough for you to spend your hard earned money there. They provide a link - from their own website - to make reservations via Open Table. I made a 7:15 PM reservation for 6 the night before, received a confirmation email stating "You are confirmed", but the next day they called and said the only time they had available was 5pm and 8pm. The representstive did nothing to try to assist or honor the reservation, came off as annoyed that I found this an issue, and even tried to state that they "were honoring the reservation" by providing times almost 2 hours before and an hour after the confirmed reservation. She then sat silently on the phone not speaking hoping I'd just accept the times. This isn't how a business should be run and customers treated, but they don't even seem to care. read more

A half hour ago I asked the bartender for a drink. She said "one second" and never returned. Fifteen minutes ago I flagged down the other bartender and asked for a drink and a round of waters for my group of 6. He hasn't been back. We're all at the bar for my friend's birthday. Maybe eventually she'll get some birthday drinks. At least the music and atmosphere are good? Edit: my friend ordered one Moscow mule and it was great. Then her second one was made by the female "one second" bartender and some ratio was way off because it was gross. Not the most consistent. read more

The experience here is very disappointing. The help is miserable. We know it's New Years Eve Day, but if they don't want to work get off the schedule, ask your employer for the day off. read more

I gave only a three stars because I was very unsatisfied with the whole experience overall. When you first walk in the two ladies who help you check in for bowling were very rude. My experience as far as the waitress Amelia was pleasant she was very nice. As far as the food the food was excellent the price a little bit expensive but overall not bad. I think my experience would have been much different if those two ladies checking in to bowl were not rude. It certainly put a bad taste in my mouth. Maybe management can correct this issue. Furthermore, this happened to me about a year ago, and it was checking in to go bowling so sad because its not hard to be friendly. To management I bowled 11/8/19 at around 7pm please address staff for the bad thing and especially the good things too. read more

billy did an amazing job assisting us. definitely the place to go with your loved ones.

Went to kings in dedham tonight and met taylor, my bartender. She was very personable and took great care of us

The general manger was amazing he so cool has a lot of hospitality definitely made the experience better well I appreciated I'll be back next weekend read more

I'm a Nurisng student who doesn't get out often and my friend surprised me with a birthday party at kings . Cyle , vee , joe , Sahrina made sure it was one of the best birthday with the best Customer service possible. Kings in Dedham is by far the best hand down !!!! read more

This is the worst experience I've ever had.. they need to train there associates correctly and make sure each associate knows all the information correctly!! One employee said we could go within the entire distance of the mall, but then we miss our opportunity to play because we actually went to far out of the range! Then did nothing to help the situation and just said there was nothing to do! I've always loved this place but now because of this one employee that walked up to us, ruined my experience all together!! Would never wanna come here again! read more

For the last four years the American Liver Foundation New England Division has hosted a social event at this location for our patients, their families, and the runners from our Boston Marathon team. I cannot say enough great things about the staff and venue!! They always take great care of us and we hear nothing but positivity from our guests. The wait staff is courteous and willing to go the extra mile: providing gluten free pizzas to those in need, constantly refreshing our food, and ensuring people who have had transplants receive separately plated food in the kitchen. If you're looking to host an event, Kings in Dedham is the place to be!!! read more

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This place is an absolute scam!! Honestly, I mean first of all the staff thinks they are working at some friggen elite night club or something (you work at a bowling alley in Dedham.... get a grip!) I ordered an $18 dollar pitcher of beer that was cracked... beer pouring out of the bottom. We told the staff and some d-bag with an earpiece like he is in Men in Black comes over with a new EMPTY pitcher, and pours the old pitcher (minus 1/4 of it that was on the floor) into the new one! Really guy? Wouldn't be so bad if they didn't charge a ridiculous amount of money to bowl but honestly you can go away for a weekend for the prices they charge. It really floored my whole party when they told us the price. I guess some people like being entertained by some flashy facade to throw your money at... I would rather go bowling and not have to talk to a financial advisor. God how I miss the Milky Way in JP. read more

Fun place to hang with friends and have a good night out. Sometimes ill admit it is hard to get a server or bartender to wait on you but other than that food is good and ambiance is fun! read more

This one's for you, Ricky R. ;-) Other than the fact that it took close to 2 hours to get here from Cambridge on a Saturday afternoon, I had a great time at Kings. The food was okay. I didn't order a sandwich but I picked on some onion rings, fries and buffalo chicken dip which weren't bad. Drinks weren't too expensive, which was nice since we were in need of a lot of them after such a long drive. I believe they were $3.75 for generic light beers vs. $4.50 for blue moon--not a bad difference. You don't really get much of a deal with pitchers, so I would stick to pints so your beer stays cold. Our waitress was nice, but the people taking bowling reservations were kinda rude. They didn't seem to be coordinated with each other, or the status of their customers. I was confused because we were told there was a 2 hour wait to bowl, yet 90% of the lanes weren't being used. I asked the lady at the front desk what the deal was and she replied with attitude that all lanes were either reserved for private parties or the people hadn't yet returned their vibrating buzzers. The place wasn't too crowded so I gave her a puzzled look, thanked her and walked back to my table. 15 minutes later our buzzer went off, which didn't surprise me. I had never been big-ball bowling before, but I liked it! I wish they had balls that were a teeny bit lighter (I think the lightest was 10lbs, which was hard to control). There also was an issue with our pins, and the maintenance man had to come fix our lane twice. But by that time, I had a pretty good buzz going and didn't care much. We had paid for 2 games, but were going on our 4th hour at Kings and were ready to leave. They refunded our 2nd game without a problem due to the maintenance issues, which was nice. If I'm in the area again, I will surely return. However, I'll never come here from Cambridge, or probably even Boston ever again. read more

Let me start by saying I have been here multiple times before and have had good times each occasion. This was absolutely NOT the case my most recent trip. So, we decided to head over to King's on Industry night seeing as I have one of their "Industry Night Platinum Member" cards... Well, as it turns out my friend (who, mind you, has been to this place with me on numerous occasions) is turned down at the door for not looking enough like his ID... A valid and current Massachusetts state drivers license. He had a back-up ID and even signed his signature but was told it didn't look similar enough so was denied permission to drink by the manager Roman. Now, surely you can see where this would ruin our night. I'm not going to drink with my other friends while my 24 year old friends gets to sit out and watch... That's ridiculous. So I tried to talk to Roman but was told they can not let anyone in for any reason if he wants. Real nice? The security guard at the door had an attitude, and the other manager wouldn't bother to chime in. In my opinion this is poor customer service for RETURNING local guests. Never mind that we are here for INDUSTRY night. I still like this place, but until we are properly given the chance to enjoy this place, I will not recommend it. Proceed with your own caution. The facility itself is very nice, the management staff needs some work. read more

Recently I went to this location for a night out with my cousins. Typical Kings night, a place we go often for drinks and apps in the lounge and if we're in the mood, we'll also bowl. This night in particular was truly upsetting. We arrived, it was busy but we managed to snag a table for 7 people. We helped clean up a bit and waited for someone to come by to wipe and set the tables. We managed to ask a few times over the course of 30 min. Finally it's cleaned we ordered drinks and apps. The waitress brings over my drink which had sticky like gum stuck around the straw. Unfortunately I didn't see it in time and took a sip. My cousin points it out and automatically I felt so disgusted. Not to mention, majority of our apps were lukewarm. The drink was returned, we complained about our food and asked for a manager. Instead of seeing the manager, he sends one of "his best waitress" to the table. Not what we asked for so we continued to wait. It took 15-20 or so minutes before he arrived. Eventually he apologizes, comps the entire bill and offers to take care of us next time. We ended up going to the Kings in Boston and enjoyed the rest of our night. We recognized the GM who use to manage Kings Dedham. He overheard the situation and spoke to us about it. We explained what happened and he was right on it. Said he was going to make calls and ensure nothing like this happens again. My family and I have officially considered going to Kings Boston first then Dedham. Customer Service is key and its exactly what we managed to get out of the Boston location. They took good care of us and we appreciate that...THANK YOU. read more

My expectations were not met unfortunately for the money spent on food, drinks and bowling with my family. The customer service all around should be addressed. From the hostess station all the way through the paying for bowling the experience was impersonal for a 1 to 2 hour wait for bowling when it was over 2.5 hours. Our waitress could have been better, we lost some money on some arcade games with no one in sight to help us. We are not difficult to make happy but this place is not a repeat for me for the $$$$ you spend. read more

I'm no bowling fanatic, but I liked Kings. Being brand new, it's clean and shiny. As far as pricing, it was decent--$5.50 per game and $3.50 for shoe rental--before 6 pm. They charge more in the evening, and if you don't get there early on the weekend or if you arrive during peak hours, you could face a rather long wait. The lanes were slick and outfitted with fancy screens showing animated graphics and what looked like "America's Funniest Home Videos" outtakes. Yes, kind of cheesy but I can imagine that it does a good job of entertaining the children. It seems pretty family friendly during the day, but as others have mentioned, security cards everybody at the door. Overall, I think it's a nice bowling alley, but it'd be even better if they had a billiards room. There is a back room/waiting area with shuffleboard, a few arcade games, and a kiddie bowling lane. I probably would not eat here, but they do have a full service bar/dining area and the waitstaff also comes around to your lane to take orders. read more

Dirty and Nasty! Went here for a child's birthday party. I must say my experience here was awful. On the day I went the wait was long even though the party had a reservation. They over booked. the place was dirty. linty Junk and liquid stains all over the rug. The hard floor were the kids were bowling AKA the walkways, where very dirty. The tables weren't wiped down. The waitress brought tableware. the Glasses were dirty not clean. The girl at the shoe counter was very rude to my wife and son. She seemed unhappy with her job and it showed. The Waitress also seemed irritated with her job. The food was awful. The cheese pizza was like cardboard, below average. The soda was watery. And to top off this stupendous day.. There was a Drunken belligerent adult party going on right next to a kids party. And the Bathroom was a nasty germ fest. I caught some funky Flu from something in there. I was thrown under the bus for almost a week. Run away from this Nasty germ festival of fun... read more

There was a 3...yes THREE HOUR wait. We arrived around 7:00 on a Friday night, got a beeper and were told to wait about 3-4 hours. There was one tiny bar table with two seats (there were 5 of us). Im basically a cripple so I got one seat and the other alternated. We ordered a 'Big Bowl for two' and at $26 a pop we were expecting a fair amount of booze, but alas, it was a WAY overpriced Scorpion Bowl. The other drinks were put in a very tall, but skinny glass and were $9 a piece. Shots were $10. The music was pretty good but after dancing around a tiny table for 3 hours (we didn't want to loose our seat) and no bowling in site we left... What a bummer, I wanted to bowl :( read more

This place grossed me out. If you have any sense of hygiene, I don't think you would beg to differ! My friends and I were bowling next to a family. We had our drinks. They had their food. As I was sitting there and watching them eat pizza, fries and other finger foods, I thought to myself that the holes in the bowling balls must be the dirtiest of all! This thought sent chills down my spine as they shared bowling balls with us. No, they do not wipe their hands between eating and bowling! I guess grease and grime adds flavor to the food as well! After bowling, I sure washed my hands with soap for a minute. Aside from that, the runway is too short to get a good swing down the alley. I cannot take my normal 3 steps as if I was at Boston Bowl. Well, maybe if I take strides like a 3 yr old, it would work. Oh, just to warn you all - The mixed drinks here are rather weak. Tastes like juice more than anything else. read more

Disaster!!! Told me 30 min wait for a lane and waited 80 and left. Also, both burgers can out wrong. You really need to get your act together. NEVER AGAIN!!! read more

The appetizers here never disappoint! Love the Spring Rolls and the Shrimp Tacos. It was a busy night and we sat at the bar in the back. Our bartender Molly was amazing and made sure we were served promptly. read more

UGH. Every single time I come to Kings I want to have a great time.. and usually I do. HOWEVER, the fun comes after hours of waiting, hours of dealing with rude staff, and hours of overpriced drinks. I came here on a Saturday evening with a few friends and was told our wait time would be 90" - not too bad. We grabbed drinks at the bar and hung out. I went to check on our reservation for bowling and was told that we had been waiting shorter than we thought (they said we had been waiting for 30" only while we had actually been there close to an hour). Ooookay.... more waiting. Front desk staff actually gave out vouchers for tokens in the arcade room but when we went to use it.... the card was empty. Went back to the front where, instead of apologizing for the error, the staff told me "whatever". I did get new voucher cards. After waiting close to 2.5 hours, one of the members of my party went up again and we finally got a lane. The bowling is fun and the food is actually pretty good, but the management/staff sucks. They have a "Dine and Play" option which puts people who make dinner reservations at the top of the bowling line. However, this means that lanes stay empty waiting for diners when there are others waiting to bowl. read more

I just want to say, Tatianna ( I truly hope I am spelling her name right) is absolutely amazing. From when I walked in, she was extremely friendly and greeted me politely. She had amazing customer service and was welcoming, made the night extremely easy with a bunch of positive energy, I felt like I knew her forever. Tatianna, you are absolutely amazing and I hope to see you again when I'm in town again! You are absolutely amazing and I truly want you to know that you made my night, special. Thank you Queen. read more

Went here tonight and it was wonderful! The bartender Kelly was awesome! Super friendly and sweet. Drinks and atmosphere awesome as well. Definitely recommend going!!! read more

If you like to hang out with your friends in a public place and stare at each other then Kings is an excellent choice. It's even better if you know sign language because you sure as hell can't hold a verbal conversation. Expect a sore throat the next day if you do choose to speak with your friends. I've bowled here before and it's alright. Drinks are alright too. Never had their food, but who can eat when there is so much noise it feels like your head is going to explode?! The mix of people is pretty random... to your left you've got the ladies in fitted T's worn as dresses with platform heels ready to hit Mojito's in DTX and to your right you've got some fellas in roughed up T's with jeans looking like they are headed to the grocery store on a Sunday morning. Oh, and I met this girl Kayla in the bathroom (aka she creeped up behind me at the sink and asked me if she looked okay as she posed in front of the mirror). Says she's lost a lot of weight and one day she will be really rich. Keep a lookout for her... on Intervention. I gave up and left my friends at 11p. I couldn't voluntarily torture myself any longer. Can't. Won't. No thank you, please. Ugh. read more

Taylor was the best server I have dealt with here. Great place to spend some time with friends.

Don't get me wrong, the *idea* of this place is fantastic. It's hard to find a somewhat-upscale bowling establishment in the area where teenagers aren't running around. However, the execution falls completely flat. - We waited close to 4 hours for a lane with a group of 8 people (max per lane) and were actually told 2-3 initially (which is already ridiculous). It's impossible to plan a night out with a group of people when you don't know how long it will be before a lane opens up. - The somewhat upscale environment that draws you there in the first place is nullified by the amateur DJs and the crowd they draw after 10pm. Music is way too loud, and it's hard to hold a conversation. - Wait staff extremely inattentive and unfriendly. Not their fault, as I could see they were clearly understaffed. Management at this place was lacking. - Way too pricey and drinks contain barely any alcohol. My Dirty Martini was almost entirely olive juice. I'm not looking to get drunk, but it's nice if the drinks I order actually taste as they're supposed to - especially when they're expensive. I will say, the food we ordered was pretty good, and the establishment itself is very nice, but there's absolutely no way I'll ever return to this place. read more

After a not-so-good experience on New Years Eve...we were offered free passes to try again. So we did...while bowling still remained fun, the service was horrible. The waitress did not seem to want to wait on us and when we went to pay and use our free passes the person at the cashier was kind of bitchy. At least this time there were no videos of naked silhouetted women...at least before we left. When I go to the one in Boston, I never have experieced such rudeness. Guess I know where I will go from now on. read more

Good food. Overpriced bowling. In order to 'reserve' a lane at Kings, you have to make a reservation to eat there. This doesn't reserve a lane either; it pushes you to the top of the waiting list. What's frustrating is, after making dinner reservations, ordering food and drinks (spending a lot of money), you'd think that there would be a discount for bowling. Nope. After dropping $30+ on food and drinks, my friends and I still had to pay the full amount of $20 for shoes and 2 games of bowling. If the only way to secure a lane is to make a reservation and spend more money, why not give those people a discount for spending the extra money? It doesn't make sense to charge me $12 for a water downed cocktail, only to have to pay the exact same amount to bowl. If customers were given a discount, more people would be willing to eat and bowl. Now, on to the food. The burgers are delicious. Very creative and cooked just right. The pizzas are OK- a bit greasy and hit or miss type. Drinks are expensive but tasty. For a bowling alley, they done good with food. read more

I Just got back from my first night at Kings Dedham. The food is good and reasonably priced. A decent selection of beer, bottled and on draft. Its seems no expense was spared with the interior design. All very nice. I arrived with six others around 6:30pm on a Saturday. Tried to sit for dinner and was told it would be a 3 - 4 hour wait and was handed a pager. There was a 2 - 3 hour wait for bowling as well. The music is way too loud (House of Blues loud) and there's a no baseball cap dress code after 8pm. Dress code????? Give me a break. It's a bowling alley you pretentious douche bags! Next time I feel like bowling I'll go to a nice hole in the wall joint. There will be music of any kind in the background, beer and food. Lanes and games near alewife is always a great choice. read more

Hosted a corporate function (team-bonding) at Kings on a Thursday evening. The party planner, Jared, was thorough and took care of all the details ahead of time via multiple emails. My 20-person team enjoyed a continuously replenishing buffet and great service from Elyse. The wait staff assisting the server was quick and efficient and a plate was never empty. After our bowling time was up, we moved the party to the separate room with billiards, air hockey, and skeeball. It was a nice way to wrap up the evening. The staff, from waitstaff, to bartenders, to management, was extremely helpful, thorough, and hospitable. It was the perfect event for my team of 20-somethings! read more

I went here with some friends Saturday night to catch up and hang...I have to say it was a really fun time. Security: Okay...they are severely serious about checking IDs. I have a 45 year old Doctor friend and they studied his id like he was some teenager...another older corporate friend from NYC came and they really examined her's also...the door man was so serious but it was clearly obvious everyone was over 21...I understand Dedham alcohol laws but there is such a thing as common sense....it was very comical....never seen anything like it. Food: Excellent....burgers were very tasty and well priced and drinks tasted great. We also had a huge platter of nachos which was very tasty. Pizza is good also. Everything was well done and service was prompt and courteous. The music is done by a dj and very loud but fun.. It has a night club feel to it. We didn't bowl but instead we went to a back room and played curling instead...the back room near the dj is relaxing...is away from the crowd, has a small bar, ample seating and you can still do some bowling. It's good for older types who just want to chill. I recommend Kings if you want to just chill and have light food. It was packed in the bowling area but we didn't go that route. Check it out....it's a fun place. read more

I took the opportunity to visit the new Kings in Legacy Place. This facility is beautiful, dark reds and soft lighting in the restaurant, great vibe through out the bowling lanes. Awesome music selection, HD TVs everywhere made it easy to watch the Sox and all the other sports happening no matter where we were. I can't think of any other bar in the surrounding area with this many TVs. Plus Kings has a Sports Ticker that displayed all the days scores and sports news. The far back room was comfy with leather sofa's to chill on, 2 shuffle board tables and Mini Ball Bowling, VERY COOL! But wait there is more, we rounded the corner to find a "Party Room" with 6 private lanes, TVs and a bar. I want this room for my next company outing! The whole establishment is very clean and eye catching. No offense to my fellow Yelpsters here but I inquired about and played the Mini-Bowl. This is NOT candle pin and its not kiddie lanes, is a smaller version of the big pin bowling, its a much faster game and no need to rent shoes. It was really fun, you should try it before writing about it. There are 3 bars throughout the establishment that made it easy to get a drink anywhere we were. But there was also an army of servers running around that were very attentive and quick on getting our drinks for us. The draught beer is ICE COLD (could not hold my pint for to long) and prices were more than fare if not cheaper than some other local bars. Good beer selection to! We sat at one of the bars and ordered dinner. We started with the Sesame Ginger Wings, WOW were they flavorful and we almost ordered another plate they were that good. But we also tried the Cheeseburger Spring Rolls, unique but easy to share and were very tasty. Our entrees were the steak tips (med-rare of course) that came out perfect and you could tell the chef's took the time to let them marinate. Very tender & juicy accompanied with fresh green beans and homemade mashed potatoes, YUM. A 1/2 rack of the Baby Back ribs were tender and full of flavor with a great smokey BBQ taste. If I wasn't so stuffed I would have ordered the other 1/2 of the rack. Be prepared to show your ID any time after 6pm because Kings goes strictly 21+ which is great I think. Then you don't have to worry about kids running all over the place. Kings is more of a adult playground and not a Chucky Cheese, but I guess they can let the kids play there during the day. I inquired to the head security guy in the suit about the strict security. He was kind enough to explain that Kings was the biggest venue with a liquor license to open in the area and the town of Dedham wanted to be sure Kings was a fun, safe but yet responsible establishment for the patrons. I guess I can understand Dedham's point. Good for Kings then playing safe. Overall I can see myself visiting Kings often, not always to bowl but as a local bar to just grab a beer & a burger (plus a large order of those Sesame Wings) and catch the Pats & Sox games or play some Golden T. GUYS, if the wife or girlfriend wants to go shopping at Legacy Place, go with her but when you get there tell her to meet you in Kings when she is finished! Go have a beer and catch up on the days scores or play some Golden T! read more

I went here to bowl with a party and was immediately put off by the loud electirc pop music playing everywhere. Kings tries to bring a club feel to the bowling alley but that is not conducive to conversation or bowling. The lighting is dimmed too much like a night club even in the bowling lanes. The food was mediocre and better pizza and appetizers can be found at papa johhs. The wait staff tried hard to give their best service but it couldn't make up for the bad environment. The bowling experience was poor too. It seems like they spent all their money on make the place a night club and forgot that they had a bowling also. The bowling computer system is buggy and old. It crashed once and refused to reset the pins and we had to get the mechanic to reset it. The balls are all beat up and have scratches all over. I would not come here again to bowl or eat. read more

went to a birthday party today had a blast. our waitress was Amelia she was awesome. she took care of the whole room alone. amazing

I agree strongly with all the other people that have left 1 or 2 stars. There reviews are dead on. We went here on a thursday afternoon around 3 and it was a little busy nothing crazy. We got our lane but we could only bowl 2 strings because the Phantom Gourmet was shooting a commercial there that same day so they had a ton of ressies I guess for bowling. So anyway we find our lane we sit across from 7 girls drinking and eatting greasy appetizers. I got up to bowl first we had to use the same balls as the girls next to us. (They only have the big boy balls there the ones have the finger holes) The bowling balls were so gross, they were soooo greasy from the girls next us. Get a wet nap, biatches! None of the waitresses came over to see if we wanted anything. I had to find our waitress and ask her for a menu when she got back we bowled almost the entire 1st string. By then my boyfriend was extremely pissed off so he didnt want anything. On top of that the Phantom Gourmet began filming there commercial that for some reason they choose our lane to focus the huge high beam light on (We just saw the commerical and we were in it... LOL Our back sides at least!) I could barely see everytime I would turn around to look for the waitress or whatever. The lane froze up maybe 5 times in the 2 strings and I had to keep going up to the desk complaining about this. When we finally did get a waitress the lady brought me a terrible warm Sangria. She seemed like she was going to redeem herself when she said she was gonna reserve a table for us when we were done because we wanted to eat. So we finally finished bowling, we sat at a hightop table near the bar the waitress comes over we order some drinks literally 20 minutes later we got them. And now I'm aggravated. Long story short: got the drinks, sucked them down, paid for those 2 drinks and then headed to Bugaboo. read more

We used to love going to Kings. It had a fun atmosphere with great food and service. However, over the past year it has declined and is now awful. During our most recent visit, the pizza was terrible. The service was also poor and the staff had a bad attitude. It was a quiet night and the staff was chatting with each other and seemed to care less about the customers that were there. It wasn't just a bad night, Kings is not the place it used to be. Until higher management notices and fixes things, I recommend avoiding Kings. read more

EDIT: After a rough start, Kings Bowling apologized personally for the issues and gave us our games for free! Great customer service and response to concerns! First, they said that they opened at 11, but we got here at 11, and after 10 minutes the doors were still locked. I called to ask when the doors would open, and they claimed ignorance that the doors were not already open. We waited an additional ten minuets until someone actually came to open the doors. When bowling, we requested bumpers at the front desk, and double checked to see that we programed them into our game. When we started to bowl, there were no bumpers, and it took and additional 5 minutes to fix this. When we first bowled, the pins did not reset, and we had to request help again. It was almost 11:45 before we actually got to bowl, and we were the first ones here and only one of two groups to bowl. read more