Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

I am a home owner and my HOA board hired this company. TPM is unprofessional, dishonest and…read morediscriminatory. They enforce rules and regs that are non specific and therefore they can be changed like any make believe and they enforce those regs unevenly and unequally. They permit some properties to violate safety codes while enforcing the selection of garden flowers with fines and lawyers on other owners. The property manager I am forced to deal with is rude, unkind and she has absolutely no ethics or integrity and this vile company protects her. The board of my HOA, and of any HOA who employs this company should be embarrassed at their choice.

thieves is correct!!!!!!!!!!!!!!!!!…read more $65,000 a year for snow removal whether we get snow or not. no snow from 2019-2023 but they still paid $65.000 a year! how much kickback or these crooks getting? i wrote to the ag. but everyone need to write to our ag's office about these crooks that only work 5 hours a day.

Wonderful company and worker, Renat. He worked so hard to ensure our 2 story house ducts, dryer…read morevent and chimneys were cleaned thoroughly. Told him mold was suspected by a recent HVAC and duct change. He found a few infected areas and treated them. He was promptly on time and very knowledgeable, kind and earnest. An itemization was given before hand and the final invoice was very close. Definitely calling them again in 2-3 years since I have two cats and a dog. Highly recommend this company. A+

Great communication through Yelp. Easy to schedule. Up front pricing. And the service was well…read moredone. We had our air ducts and dryer vent cleaned. The dryer vent was in rough shape and they took the time to make sure it was completely cleaned. So thankful.

Out of all the professionals I known throughout my 30+ years in this industry, Associa Mid-Atlantic…read moreteam really cares and if they know your concern, even the Branch President and Vice President are hands on. Even the VP of development is there to assist as well. Overall, there is over 50+ years of experience and the entire staff are always willing to help and if they do t know the answer, they are committed to coming up with a resolution through satisfaction. Definitely recommend this company to anyone that is looking for a career or any Association looking for a good company to manage them. Thank you.

If we could give this company no stars we would. it's unbelievable that it's your job to make sure…read moreall certifications are up to date yet our FHA certifications lapsed because they "didn't know". This option for buyers is huge in this type of development. Also, response times are so slow.. that's if you even get one!

Pinnacle Realty are quick to respond and address my needs on a timely basis. Marcie is very helpful…read moreand informative with regard to our accounts.

Our HOA broke away from Pinnacle after finding that no Reserve Study was completed in over 22 years…read moreeven though Pinnacle website states the importance of a Reserve Study. They didn't even have our Bylaws Rules and Regulations. How are you suppose to manage a development without those documents. Agree with other reviews they are extremely rude especially John Ross. Run as fast as you can from Pinnacle.

They have destroyed BROMLEY ESTATES in Pine Hill!!!!! Over 8 months later and there are sand bags…read morein front of three units because they hired a sub par paving company.

Absolutely zero stars!! The worst people to manage your HOA. Poor communication and bogus charges…read more You pay all this money to an HOA and they can't even keep their end of the bargain, weeds have been overgrown and they have yet to take care of it

After encountering difficulty seeding my front lawn, Outdoor Solutions came through with a great…read morejob on sod. I could not be happier. Chris and his crew worked tirelessly to remove the old turf, grade, and lay beautiful green sod. I will be running through my sprinkler in bare feet tonight to become one with my lawn.

Have been using their landscaping services for a few years now. Mulch and cleanup in the spring,…read moregrass cutting through the summer and today our gutters and leaves were cleaned up and removed. They are always pleasant on the phone and in person and I would highly recommend their services

I have to agree with the other reviewers about this management company. Have been in my place for…read more6 years and have found them to be rude and uninterested in performing their duties. I called 3 days ago about a problem I have with my property....still waiting for a return call back. Its not an emergency but one would think after three days somebody could return a phone call. Meh. I've experienced better. Hopefully my community will look into another management company when this contract is up. Update: 2 phone calls and 1 Week later and no phone call back. Update- weeks later....no call back. I guess they will call me when they don't receive my payment.

If I could rate them less than a 1 Star i would. They are the absolute worst management company i…read morehave ever come in contact with. Completely negligible in the handling of any property. Money is not handled properly, complaints, maintenance, owners/renter issues not addressed. Basically thieves. If anyone is looking for a company to manage their property PLEASE do not hire them. You will be 100% sorry. We are currently trying to dig out of their 'management' or lack thereof at a property. I do not have a single nice thing to say about the.

They are absolutely wonderful to work with. Very knowledgeable staff. They go out of their way to…read moremake sure your closing has no issues. Highly recommend National Integrity for all title needs.

Great service! Automated messages keep you updated. I would highly recommend. Bill was great!read more

I was lucky enough to be guided by Lisa through the process of buying my first home. She helped me…read morenavigate the turbulent market with ease and we Secured a home after less than 30 days of searching (which is unheard of in this market)!

From the owner: Lisa has been in the real estate industry for over 30 years.  Lisa is committed to infusing her…read moreknowledge, provide unwavering personalized attention and share her love of the every facet of real estate to ensure positive results in every transaction.  Lisa is an expert in residential real estate transactions, Condo and HOA sales/management and has represented countless first time home buyers as they begin their dream of homeownership. Call or text Lisa . 609-661-4690