My first long-distance rental property was truly in good hands because of Eddie. We've had a great…read moreexperience working with him, and we originally found him through Yelp recommendations - now I understand why he's so highly rated. Eddie has built his business on a strong reputation, and after working with him for the past few years, I've seen firsthand why. He is trustworthy, respectful, and genuinely cares about both the property and the tenants. His communication is excellent and he is always responsive, which is especially important for me as a long-distance investor. I'm grateful to have him as my property manager and have never regretted the decision. His company also handles construction and helps find good investment properties, which adds even more value. I highly recommend Eddie and his services. He's not only a great property manager but also a great person - and a dedicated father as well.

I live out of state and have been using Eddie for my property management. He is awesome,…read moretrustworthy, and gets things done. Placed a perfect tenant in my property, could not be happier and highly recommend him. Property is in Watervliet.

They mean well…read more They sell you on amenities that never come to fruition - fire pits, sauna, et The resident rooftop they turned into a public bar - music keeps you up, ppl throw cigarette butts, off the building landing on resident balconies. Inconsistent and unpredictable enforcement of rules. Great location. Can't trust what management says.

When I needed a new apartment in Saratoga Springs I went threw Burns Management. They answered all…read moremy questions and went above and beyond to help me get into my new apartment. The studio I rent is a good price for the area and close to my job. I have a feeling I will be here for many many many years to come. Thank you Burns Management .

DBO is one of the better property management companies in the area. everyone on their team are…read morelovely people, especially the maintenance crew! There were several issues within the building during my time at the apartment but all issues were resolved in a timely manner and issues are to be expected in an old building. One thing worth noting is that it's impossible to get ahold of anybody from their team on the phone. Text Messages are sometimes responded to but the best way to contact DBO is through email which they typically answer pretty quickly. The only other negative is the building appearance on the inside and out. They did recently repaint all of the apartment doors but the overall cleanliness on each floor could use some love. Im sure the apartment already had years of landlord special paint jobs when they took over this building and at that point what can you really do haha but it would have been nice if the building was more maintained. All in all DBO is pretty dope! Thanks!

worst company ever. Thy will be getting bills from me as of tmm for leaks in the bathroom whn the…read moreprofessionals plumber comes the picture is of the ceiling that they fixed last week, but in reality, they only tile and didn't fix the leak

as long time renters with Empire property I have to say Keith has gone above and beyond responding…read moreto maintenance issues. We appreciate him going out of his way time and again to meet our needs in a timely fashion!

I lived at 568 Park Ave from November 13, 2015 to August 2016. I have to say the professionalism…read moreand overall decorum of the staff that was there at the time was UNPROFESSIONAL, RUDE, LAZY, and most of all GREEDY!!! Within the first month i discovered multiple issues, toxic black mold in the basement right under my bedroom (sent me to the hospital multiple times), off gassing sewage from a previously fixed sewage pipe bursting that they fixed but no one bothered to clean up the nastiness that was left. At which point I notified EPM and stated that until these issues were resolved I would be withholding rent and placed it in an escrow account until such time as they would meet with me. They didn't meet with me until December 4th to hear my concerns, I met with the office Manager and their head of maintenance guy, they showed up 45 mins late, they were rude, condescending, made me feel very humiliated and belittled, laughed at me when I expressed my concerns, and just treated me with such blatant disrespect that I couldn't even get my words out to express my frustration. However we did came to an agreement and I submitted my rent for that month, Well that's where things get really messed up, the bank stopped the transaction due to a fraud alert, EPM didn't notify me of the failed Transaction until December 10th at which point I went and got them a money order for my rent. You would think that would clear things up. Not so much, I later get a phone call stating that I still owed a balance of roughly another's month rent. I was dumbfounded. The next day I get served with court papers, they moved to have me evicted. Their reasoning: my actions of withholding rent until the issues were addressed "scared" them (their words) Needless to say I went to court and I'll advise this to anyone that goes to court if you have evidence and can back up your case - DO NOT TALK TO THEIR ATTORNEY BEFORE TALKING TO THE JUDGE. I repeat DO NOT SPEAK TO THEIR ATTORNEY. He is just as sleazy and corrupt as EPM staff. He doesn't care if you have documentation and photos, somehow he manipulates what you say and twist it to fit his narrative. i ultimately ended up paying nearly $600 just after Christmas, then had to turn around a week later and pay January rent. So $1900 in their pockets just because they didn't want to maintain the dwelling properly. But January - July, I made sure to not cross paths with them, i went out of town for 3 weeks in August, thankfully had a friend stay at the house while i was gone, cause... I get word that not only had they tried to break into my apartment while i was out of town but they had served me a notice to vacate, without even bothering to contact me to see what was going on. I had a death in my family and they didn't even care. Empire Property Management does not take care of the properties they manage nor do they care about the tenants that rent them. Any reviews on here that give them 5 stars are written by their clients that own the properties, not by the tenants that actually live in them. Upon my move out I made damn sure to leave the place 1000 times better than it looked when i moved in. (It had not been cleaned when i moved in) paint was peeling from the walls, bathroom floor was rotted, amongst other things, but I went through and fixed all of those issues including fixing the bathroom floor with the help of my friend Steve. I purchased a brand new lock set for the front and back door and gave them the keys, yet they still changed them back to some beat up brass ones that looked like they had been busted with a hammer and they charged me $250 for that, $2000 for two small spots if mismatched paint, and i even left them the gallon of paint that was for that room. They even moved a new tenant in and he was using the utilities that were still in my name for 3 days before i was able to get them disconnected. Regardless in the end I got out without much of a fight, and they made over $6000 from me while i lived there and had I known what i know now I would have looked elsewhere for a place to live. Im honestly surprised that no one has reported them or even collectively sued them in a class action lawsuit. HERES A NOTICE TO YOU EPM, being sleazy and hiding behind the title of just property management to get around the law is gonna catch up to you one day. Most of your clients are people that are your relatives or friends. Might not be illegal but it's shady and unethical. Get some morals and integrity.

This property maintenance company is absolutely horrible. Do not rent a property from this company…read more They do not maintain the property after you move in and fix things that need to be fixed.I still have a leak in the bathtub that has been leaking for ower 2 weeks know and it still has not been fixed. The lamp post in the front of the house does not work and put a request in and had someone look at it well over 3 weeks ago and its still not fixed.

Very disappointing experience. Before visiting the property,…read moreI clearly informed the client that I charge a $100 travel fee, as the location is 30 minutes away. The client agreed to this in advance. The person who referred me was also familiar with my terms and had previously paid the same travel fee without any issues. I took the time to travel to the site, review the project, and follow up professionally by sending my contract, insurance documents, and revised paperwork as requested. After all of this, the client refused to pay the agreed travel fee, claiming confusion about the scope of work. However, everything had been discussed and acknowledged beforehand. This situation resulted in a complete waste of my time. I conduct my work professionally and communicate clearly, but unfortunately, this client did not honor their agreement. I would not recommend working with this client. -- Jason George Real Property Management Capital Region

I highly recommend red door realty. I have worked in financial services for several years with…read moremany realtors. The agents at red door take a proactive approach to helping customers buy and sell homes and go above and beyond what I see from other real estate agents. They are also equipped to support commercial and property management needs. Excellent company overall

We worked with Red Door to find a place to re-locate to near Saratoga Springs. As you do, we…read morelooked at quite a few places, (we are renting, for now) and worked with many agents and brokers, some of whom were good, some pretty great. Taylor, at Red Door, was exceptional. He gave us an exhaustive tour of the property in question, was exceptionally generous with his time, and if we had a question he did not know the answer to, (rare) he got the answer right away. He also put in a lot of time on our application, and made the process smooth, and painless. Our impression of him is that he is patient, kind, and very professional. If our re-location becomes permanent, he is definitely our first call when it is time to buy a house.

Their attitudes their maintenance not the people but just the fact that they don't have enough of…read morethem and they ask them to do cheap repairs instead of fixes.

The houses are poorly managed, this includes but is not limited to inclement weather clean up…read more Upkeep of apartments and home.Unprofessional.Poor overall business etiquette. 1/10!!

This company submitted an illegal vandelism claim using my name the day before the homeowners…read morepolicy ended. Complete lies on claim abt appliance damage- i had sold all the appliances long before they got involved. Sounds like a bunch of clowns. Actually, giving them below ZERO rating, just dont have a button for it

Diamond Realty Management, "DRM", routinely engages in unprofessional behavior, including failure…read moreto follow through with association member concerns, poor communication, refusal to disclose financial arrangements with third party vendors. The co-owner tasked with "managing" our property is arrogant and dismissive. He continuously finds excuses as to why DRM is not responsible for work requests, placing the undue burden on the association member. As they are paid a flat yearly rate, their business model is designed to tell association members "no". The more "no's", the less work and the same flat rate. Unfortunately, DRM has a monopoly in the Albany area, which minimizes the likelihood of recourse.

This place is a joke. The turnover of employees is ridiculous .the family owned business enjoys…read moreemploying thieves and perverts the apartments smell like sewer and the water isn't safe to drink. They don't update anything residentially . And the family values are work then hard and don't pay for pto time collected. This place should be fined and put out of business. Period. The staff is a joke and the clients belong in nursing homes. That's how bad these apartments look inside. They maintain the apartments like 3rd world status.

Terrible company only cares about the money. I rent an apartment from…read morecarpenter village and told them the called the rental and property manger a few times about upstairs neighbors being really loud throwing the ball all night waking up my children. pleasant To speak to but never called me back. So I called the company and asked to speak to a person higher up then them the receptionist laughed and said hahah the president of the company won't talk to you. I was very baffled because the president is a person just like us why can't he talk to me about his apartments. terrible and very unprofessional she then said "I am not a therapist" and hung up the phone on me.

Fantastic! I hired this company for snow plowing in Delmar…read more- absolutely excellent...I couldn't be more pleased. They came with a REAL snow plowing vehicle. Not just a truck that pushes snow, but a large, heavy duty machine that cleared a beautifully wide path for our wide driveway. AND, they are reasonably priced. And Adam, who did the work, has wonderful social skills, polite, and a pleasure to do business with. And, they actually came when they said they would (unlike some past companies I tried to hire). Yes, yes, and yes! I would easily hire them again and again. And will. Thank you, Adam!! A++++