Got my SYM HD200 from them a few years back. Love it and love them. It was a nice buying experience - insanely knowledgeable and personable staff took us n00bs and brought us up to speed and helped us pick the best ride for us. Seth took my wife and I over to a big parking lot to get the basics and learn how to ride the thing before setting us free into the wilds of Cincinnati where people do whatever they want on the road. (We also took the the state's motorcycle class later on, which was actually really fun and well done.) They've always been good on support for me as well. Blew my rear tire while out riding once and they came and picked it up, filled my tire and got me back on the road. Any time I change tires (Intentionally) I have them mount it to the wheel for me for a small charge - usually same day, which is hella-easier than trying to wrestle it on myself. As far as some of the mediocre reviews I've seen on here... I would counter that it's a small, family-owned business. On this scale, you can't be all things to all people or service any random knock-off scooter who's parts are near impossible to find. There's a reason they're dirt cheap. This is still a fairly niche market and it's difficult enough getting support and parts for the brand-name stuff. I've had to turn to Metro a few times when my extensive internetting yielded nothing and they've always been helpful. I can tell you that what they do, they do well and everyone there has been great to us. read more

The best there is very honest and friendly I have been going there for years. Dave K. read more

Metro Scooter is the place for fun! We've purchased two scooters the past couple years. Both have been exceptional. The staff is attentive and helpful. I can't say enough good things. read more

Metro Scooter - Motorcycle Dealers Near Me - Cincinnati, Ohio

Their service was phenomenal. I recently bought an electric scooter from them and their staff, especially Bruce, went above and beyond making sure my buying experience was good and that I got home safely with it my first day. I would highly recommend them if you're in the market for a scooter. read more

Metro Scooter - Motorcycle Dealers Near Me - Cincinnati, Ohio

Metro Scooter & Piston Society are the premier scooter shops here in Cincinnati Ohio. If you want an electric motorcycle or scooter there is no better place to get one. Sales and service are excellent, and if you've met Mr Seth I'm fairly certain you felt like family after a few visits. The shop is run efficiently and things are done in a timely manner, but what's most important to me is that I'm not treated like just another body in the shop. There's a warm atmosphere here, and an unrivalled desire to see you taken care of if possible. Mr Seth doesn't live by situational ethics and morals of convenience. Mr Seth doesn't play favorites. Mr Seth doesn't show bias against others, and even if he felt such a thing I doubt he'd show it. He is a genuinely good guy, and I truly couldn't think of any disparaging words to say about him if I tried. Every bike I've purchased over the past several years came from his shop, and even when there are service problems, supply problems, or inventory shortages, Mr Seth takes care of you as best he can, and he is always more than fair. You won't find a better shop... Enjoy the ride my friends read more

Seth is awesome! He is very knowledgeable about scooters! Good selection. Good customer service. Convenient location and plenty of parking read more

I am always a little apprehensive when entering a business that I'm not all familiar with but there was no reason to feel that way in this case. I walked in and was immediately made to feel welcome. I had the pleasure of working with Jon while taking a look at what they had in stock. In truth, I had already picked one out and my plan was to go to the shop to see it in person and then base my purchase decision on the overall feeling I got from the shop and the folks working there. I had no reservations whatsoever in paying a deposit to hold my new Piaggio. Give Metro Scooter your business, you won't be disappointed! read more

This is a beautiful shop with friendly, enthusiastic staff. The owner, Seth, is very passionate and knowledgeable about both scooters and bikes. It's clear that he loves his work and really knows what he's talking about. Definitely worth a visit. read more

March 2015 - I had all intentions of writing a review defending Metro after reading the other reviews on here. I've stopped in a few times over the years when pondering buying a Genuine Buddy or Stella but I've always ended up picking up something older and cheaper instead. I recently called to inquire about a fuel tap gasket for a 1979 Vespa P200E. The response "we don't work on vintage bikes" I'm not sure what constitutes vintage but I do find it rather strange that they will only service modern scoots when the Stella is essentially an Indian Vespa PX. Oh well. read more

Never had an easier time buying a vehicle. I simply called her number and put a down payment to reserve the bike since I live pretty far away. They help me find the bike for me, give me a lot of information to get the most out of it and help with repairs on older bike that normally don't service.I like them so much but I'm willing to drive an hour one way to use their services. If you ever need anything repaired or a new bike they would be the first ones I would ask. read more

There isn't *really* a war between motorcycle heads & scooter fans. There is a continuum, like the Kinsey Scale. A few people are completely straight, and some rare people will *only* ride scooters, but most of us are somewhere in the middle, and daydream about 2-wheeled vehicles that are cool *and* cute. The buyers at Metro Scooter seem aware of this fact, to a point. You can buy a Vespa, a Genuine, a Stella (which shifts, but on the handlebars), and a Taiwanese version of that classic of fence-sitting motorized cycles, the Honda Cub. It's called a SYM Symba, and you shift it with your foot like a motorcycle, but you don't have to clutch. You can also buy many lesser-known gems, like my trusty SYM HD 125. And you will be given reliable, precise guidance on the benefits and riding style of each. But Metro Scooter won't sell *all* motorized vehicles that are called scooters by their manufacturers, even if they have the capacity to. Ask them for something called a Sachs Madass. It is a 120cc, 2-wheeled motorized cutie -- a scooter by European standards -- and they could easily order you one from an importer. But they won't. I know because my boyfriend wanted to pay them to. Why would they choose not to make money? I don't know. They claim to have had some unpleasant dealings with the importer. But their primary US dealer had only good things to say about Cobra, which made this story seem unlikely. Maybe Metro Scooter doesn't want to sell something that is classified as a motorcycle in the US. Or maybe it's because the Madass is a tuner magnet, and tuners make work for their retailers. Whatever their reason is, it must be a good one, because if passers-by are any indication, the Madass would sell faster than any bike they actually offer. My boyfriend gets stopped at least twice per scoot by strangers of all colors, in all walks of life. ("That looks FAST! Is it fast?") I, meanwhile, ride a larger but otherwise more traditional looking scooter which Metro Scooter keeps on the shop floor at any given moment, and I've never had a stranger ask a single question about it. Although it doesn't look it, my scooter is faster than the un-tuned Madass. I still think they might better use their floor space to sell the Madass. If you already own a scooter and need to have it repaired, don't call Metro Scooter unless they sell your make and model. The beau was also deflected in an attempt to pay them to replace a valve that required a tool he didn't have (or to borrow their tool). Their Symba has the same Lifan motor as his Madass, but they flatly refused to help. Cincinnati is a small town, scooterwise, and my dear boy didn't have a lot of options after they turned him away. He ended up fabricating his own, makeshift tool (and being a total grump all night). If you are new to the scooting world, however, Metro Scooter will be a good guide. They are maniacally cautious, so take your written motorcycle test first (so that you have a temporary endorsement), and don't be surprised if there is an employee right next to you every second of your test-drive. But make use of him: ask lots of questions. He is probably very knowledgeable. And don't forget to ask about the Madass! read more

A real gem in Cincinnati. Bought a Vespa 6 years ago. Service is awesome. Seth keeps updating inventory with different types of scooters, motorcycles, and now bikes. I almost made the mistake of buying a foreign scooter off the internet to save a few hundred bucks. Don't do that - you've been forewarned. Metro Scooter is a happy place and will add to your experience! read more

Echo what Terry S said. Asked them about a particular scooter that I bought outside of Cincinnati and absolutely no help. At one time or another I think you'd like to win customers so if I am ever in the market to buy another scooter, I'll take my business elsewhere only because I feel that with minimal work, they could have helped me out but didn't want to be bothered... read more

Noting the previous reviews. I would say I have had a VERY different experience. I bought a Stella and the experience was pleasant and the staff was helpful. I can only speak to my purchase, which was a year-old Stella that the owner had previously used. They taught me how to ride and have been cooperative with any mechanical issues I've had with it thus far. For someone looking to buy a scooter from their show-room, I would enthusiastically recommend. read more

Seth and Jon essentially brought my "totaled" scooter back to life. After being rear ended, and then having a sub par towing company cause additional damage, my Buddy 125 was considered a total loss. Seth and Jon not only helped me deal with insurance company, but also restored my bike to wonderful working condition. Although I live an hour away, I will be bringing my 10 yr old Scooter back to this business from this point on for maintenance and just a great customer experience. Thanks for everything guys. read more

I bought my first scooter, a 2004 Stella, from Metro Scooter 14 years ago and in 2007 bought a Buddy. These guys are total pros and truly love two wheels. Both of my scooters have run extremely well and only needed routine maintenance (tires, brakes, oil) and they have always performed that service quickly and at a very reasonable cost. You won't be disappointed. read more

Metro Scooter has very helpful, informative, and welcoming staff members. The store is set up beautifully and they've got a lot to offer in terms of scooters, accessories, and maintenance. It's a great place for anyone interested in scooters! read more

I went to buy a scooter to surprise my husband for our 35th wedding anniversary. Seth helped me understand which scooter would be best for my husband and I. Seth is an amazing and knowledgeable professional. I would highly recommend Metro Scooter's to anyone that is looking for best in class service and knowledgeable professionals. Thank you again Metro Scooters and Seth! read more

Don't go in there with money to spend because they really don't want to sell you a scooter or spend much time even talking with you about it. I did this 2 months ago and was ready to pay cash and have them order me a new scooter that they did not have in stock. Never heard back from them, so I spent my money elsewhere and got a new scooter. There is sort of a "clique-ish" feel about the place and no real interest in customer needs. They lost a sale and how stupid is that in these economic times? read more