Made an appointment for a quote on a bathroom. Had to change plans to make the appointment work and…read morethey were a no show. Never called to say they were running late or they couldn't make the appointment. Called them and they never answered, left a voicemail and still never returned the call. Very inconsiderate. Waste of time. Do not recommend

I used Built Right ny for a conversion from a tub to walk in shower.the work was done on time and…read moreon budget. The workers are very professional and neat they are extremely considerate of any concerns you may have. The owner Roy was very easy to work with and honest about what we needed he didn't try to sell us things we didn't nee. I would recommend this company to anyone needing work in your home especially senior citizen.

Had a couple of glass panels cut for a China cabinet I restored. They cut the glass to my exact…read morespecifications and had it done within a few hours. I'll definitely use them again. Highly recommend.

The owner Howard came to my house to measure, show samples and give me an estimate for a shower…read moredoor. Howie was recommended by my tile installer so I didn't shop around and hired him. Howie told me he would install the door with his helper. 1st lie, OWNER sent his employee with a young helper and he never came by to inspect work or assist with installation as he told me. After the door was installed I took a quick look and thought it was good. After installers left I noticed they had cut my new chair railing tile. Very expensive on the wrong side of the door, leaving a large gap between the tile and new door. I immediately called and spoke to Howie. He asked for photos and said he would stop in a couple hours (it was about 2pm) when we spoke.. Howie never stopped by or called. His secretary said he stopped by and I wasn't there. 2nd lie as my girlfriend and I never left and were there all day. No word for a week so I stop by his office, he was not there but I met and showed the damage to his brother in law. He agreed the damage needed to be fixed. I left my contact information again, but no response. The following week I called or texted again and Howie asked for more photos, which I sent. Howie said he would stop by the following week. I said I want $150 back for damaged tile. Howie said forget it and he would remove door and give $$ back, still no interest in fixing the damage. My tile guy agreed to fix the tile for free. Howie never took responsibility, never apologized, never compensated me in any way. Would never recommend him and people who ask me about the work know exactly what happened. Very Very disappointed!!!!!! One star is way too much..

We loved working with Tony and his team. They were very easy to work with, had great ideas and we…read morefound their pricing to be very competitive. For a small operation, we were thrilled with their service and the quality of their work on our countertop, doorway saddle, shower curb and shelf was excellent. We would recommend them in a heartbeat. Unlike another reviewer's suspiciously negative comments (why is someone in San Francisco bashing a Long Island business?) we were not asked to pay in cash, and there were no problems or issues of any kind. The installers were careful, responsible and professional.

Wanted to use an outdated measurement from someone else instead of measuring the kitchen himself,…read moreeven though the design, including the sink, had changed. Please read on, it gets worse. Was too careless to cut the backsplash to the windowsill . The cutouts for the outlets were gouged and jagged, not finished. And the worst part: Even though he and I had agreed he would tell me when to visit his store to decide which parts of the slab should go where, he went ahead without notifying me and cut it. He then had his men surprise deliver it to me ( he said they were going to do something different, not delivering). When I wanted to send it back, so that we can look at the entire slab, to see whether I like how he cut it, he became extremely vindictive and told me he would tell his men to " leave the stone on my front step" and " not return." This meant he would keep my money and the other half of the slab. And quit and leave me stuck. He also never comes to your house to supervise or contribute to the work, he leaves everything to the workmen. He also doesn't communicate, not when the slab arrives at his store, so you are deprived from your preferences on which parts you like best. He also fails to tell you when there are long travel delays. There is no way around this incompetence and callous disrespect..

Napoli Marble & Granite did an absolutely great job! The were professional, easy to work with and…read morevery respectful of my time and my home. I couldn't be happier with the my new countertops and backsplash! Thank you Napoli Marble & Granite! Scott

I have dealt with many countertop places having renovated 4 of my houses and helping friends with…read moreothers and Napoli is hands down the best place I have ever used. The entire process from start to finish was just painless. From the selection of the material that we were using, to the templating process, all the way down to the installation - it was absolutely perfect. They are really meticulous about their work and wanted to make sure that it came out perfect, which it did. The staff at the office along with the team they have that does the installs are all exceptional, professional, keeps timing as promised and exceeded our expectations in the quality of their work. Shop around but Napoli will still do as good or better than the others - plus dealing with everyone there is a pleasant experience.

Excellent service and superior quality. Installers were polite and helpful. I can't say enough…read moreabout this company. I would definitely recommend them to anyone doing a new kitchen.

Excellent company. I would HIGHLY recommend them. Honest and trustworthy. They gave us a fair…read moreprice, delivered the cabinets on the exact day they said they would come and their installer was great. Clean, neat and professional.

A long time "framily" (friend of 30 years that's considered extended family to us) recommended SWJ…read more Initially, we aimed to make a sizable expansion of current back yard pavers. However after a roof inspection, SWJ was hired to repair/replace the roof. Interaction - This company is family owned and operated by three brothers. Notably, the son of an owner is a working foreman on site. We made contact directly with owner Wilson by telephone. Wilson was readily available for consultation with short notice of two hours (same day). The second owner Matt serves as the administrator of contracts and finances. The third owner Jorge is on site with materials and overall leadership of the roofing. Throughout the project, Wilson continued to promptly answer clearly, courteously, and professional every time. Jorge Jr (owner's son) visibly took leadership in the absence of Jorge. The owner Jorge actively oversaw, inspected the demo through to construction. The total time for completion was two days. Day one we observed the following: arrival 20 minutes prior to scheduled start time, cover surrounding house areas for falling debris, safety checks for ladders, demo of current roof, repair a few ply areas with damage from squirrels, reconstruction of leader boards, application of layers of roofing as described at the consultation, removal of all debris. Owner Wilson did a walk through with me with planning discussion of the gutter install where I was able to customize my down spouts and design. Upon completion, the team asked me to do a walk through and confirmed my satisfaction before their departure. Despite the magnetic toll use we observed, only a few nails were found but not a major concern considering the work completed. I recommend you always walk your yard for more nails no matter what. Day two the gutter team arrived 15 minutes early. They were knowledgeable and friendly. They provided additional expertise on the design finishes which helped reduce icing in the winter and more protection of the house foundation. Cost - SWJ is very competitive on pricing. The quality & response time of the team is phenomenal. This quality of workmanship is high. We invested our money willingly and with no salesmanship pressure. Overall - This far surpassed our expectation. We experienced a quality build completed safely, quickly and efficiently. I've included photos of our project.

Used them to replace a skylight and repair a few loose bricks in driveway apron. After the job was…read moredone a week or so later, bricks were loose again. Called Wilson repeatedly over the last couple months until recently always the same song, "my guy didn't fix that, I'll call him and get him over there". Last few weeks Wilson has been ducking my call, not returning calls when I leave a message, and not responding to requests on website. Non responsive is an understatement. Next stop small claims court.

Did a spectacular renovation and formerly was responsive. Recently I called him twice over a two…read moreweek period to fix a minor problem, but did not receive a call back

I've recently had work done in my home by Gandolfo Contracting. I RARELY write reviews, however I…read moremust say this company was OUTSTANDING on so many levels. Their professionalism, their promptness on getting the work done EXACTLY how I asked and the fina outcome was exceptional. The workers were so polite, neat and on time. I would HIGHLY recommend this company.

Really great company to work with. Juan came and gave me an estimate for the countertop work very…read morequickly. He was able to get the stone for me I wanted in my new laundry room and installed it quickly. We're now having him work on other projects. He did an amazing job with my new laundry room. Would highly recommend this company. Easy to work with, honest and quick turn around. They also had a lot of high end countertop and stone options to choose from.

I met juan on Wednesday and we finalize to do work on Friday . juan is very professional and hard…read moreworking and responsible and polite gentlemen . he brought his crew on Friday on time and within few hours work done . nice clean professional work done by him . I highly recommend him fair price and good quality of work done by him .