Update. The builder contacted me and sent a repair person. There was a factory problem with the…read morePentair lights and both of the lights were replaced. I appreciate the attention and I also appreciate the Yelp. Apparently, nobody will return your calls unless you put some reviews on Yelp. However, I wish the owner of Emerald pool would have better communications. The team went through a 110-volt line in the backyard during the project. I begged him many times to at least find the problem. Finally, two electricians spent 8 hours and 2000$ to solve the problem.

Terrible customer service. Was treated poorly the entire process. Bryan, the owner, would go weeks…read morewithout returning our phone calls, emails, texts. Seemed like a good person when we hired him, but later showed his true colors. Our pool has been done for a month now, and he still hasn't shown us how to work the equipment, which was in our contract. His sub contractors did sub par work, didn't care about their craftsmanship, just wanted to get paid quick. I would highly recommend going with a different company to build your pool. It is an important purchase, and don't trust these guys!

could not figure out why my pentair filter had no suction. I YouTubed everything I could think of…read more Nothing worked so I stopped in at Benchmark. Friendly, knowledgeable and helpful. They sent Felix out and within 30 minutes, they figured out it was my cartridges and a small o-ring at the base of the manifold. My pool is back to normal again thanks to the Benchmark team!

I had a pool drain done by Benchmark. After the work was done, my pool started to bubble and peel…read more I did some research afterwards and found out the pool is NOT supposed to be fully drained. Shouldn't this company know this? Is there anything I can do?

My pool pump was making a loud electrical noise every time it was running, although it seemed to be…read moreworking fine. I googled the problem and found videos that it could be a problem with the capacitor (ordered one online but it wasn't the capacitor), debris in the impeller (cleaned out impeller but it wasn't that either), or loose bearings (requires special tool and labor intensive to replace). Of course loose bearings was my problem (not any of the other easier to fix issues). I googled pool stores in Fresno or Clovis and came across Pool Mart and read all the good reviews. I called Chris and explained my problem and he knew right away it was the bearings. He was a great listener; since I said I had cleaned the impeller he figured I knew how to take the motor apart. He said he could fix it for $100 with a one day turn around time (or $125 labor if he has to come out). I brought it in the next day and sure enough he called me the following day saying it was fixed. Pool pump is now reinstalled and purring like a charm. While I was there to pick up my pump, Chris also answered my other pool questions around how to turn which drains on/off and fixed my leaky fountain cap for free. A few days later I called Chris for advice about my friend's neglected pool. He gave me some great advice about getting mosquito fish so I did. Now the Consolidated Mosquito Abatement District is happy and off our backs. Unfortunately for Chris, he will now be my go to person for all pool related issues.

I can't say enough great things about Chris and Deb! After 3 years of wasting my time with numerous…read morepool supply stores nearby, I finally drove a little further and tried Pool Mart. I love the no nonsense attitude Chris has toward my pool problems. He never tries to up sale me or get me on some sort of step regimen, just good old fashion liquid chlorine and tabs. I've brought my pool-sweep in twice and he fixes it for such a reasonable price, trying to keep it going, so I don't have to buy a new one. This is my first summer since we built our pool 4 years ago that I haven't had to shock my pool because of huge algae blooms, clean my filters, you get my drift, that whole pain in the neck thing. They have my husband and I as customers for life!

I was surprised by some of the poor reviews for Clear Image, then I found out that the business has…read morenew owners. I called because my pump was not working well. Aaron came out and replaced some seals and now it works great. He was easy to work with and his price was very fair. He could have easily talked me into expensive parts but he did not. I highly recommend them for your pool service .

If I could give this business a 0 star rating I would...the owner Debbie is VERY unprofessional,…read morecustomer service is laughable, she talks down to her customers, she doesn't wear a mask when coming to your door, complains about having to clean the pool she is being payed to clean...stay away from this business, any other pool company would do a better job...completely unsatisfied!

I stopped in today looking for a specific product for a hot tub unfortunately, nobody in town has…read moreit but Victor was very helpful on trying to locate it and giving me some options. Great customer service.

I got an immediate response to my request for service and Victor arrived on time the day scheduled…read more He was kind and professional and fixed the issue in minutes. He took the time to explain the problem to me and even pointed out a separate issue that needed to be addressed by an electrician, which I deeply appreciated. He charged me fairly and below what I'd been quoted which impressed me a lot. I'll definitely be calling Premium Wellness in the future should any other issues with my spa come up.

I can't recommend Tom and everyone at Backyard Spa & Leisure highly enough. We were in a tough…read moresituation and needed a replacement hot tub immediately. Tom went above and beyond to find us an incredible deal on a beautifully refurbished Sundance spa and somehow had it delivered and installed the very next day--something that normally takes weeks. From start to finish, Tom was honest, professional, and genuinely cared about making sure we got the right hot tub rather than just making a sale. He communicated every step of the way, did exactly what he said he would do, and made the entire process completely stress-free. The quality of their refurbished hot tubs is top-notch, and it's obvious they take pride in doing things the right way. If you're looking for someone who is trustworthy, stands behind their work, and truly goes the extra mile for their customers, Tom is the person to call. We couldn't be happier with our Sundance hot tub and the exceptional service we received. Thank you again, Tom!

Tom is great! I run a pool service business and recommend my customers to him when they want a spa…read more He is the only one I would trust with my customers!

I highly recommend Valencias General Construction Company for any remodel or Construction job. They…read morehave done extensive work for me; remodeled a kitchen, a bathroom, added a full bath, turned an unused dining room into a beautiful bedroom, refinished hardwood floors, custom cabinetry, plumbing, and interior painting. They are talented, detail-oriented, reasonable, and respectful.