On time perfect job. Very courteous and reasonable cost and very nice crew. I would not hesitate to…read morego there again

Six days prior to leaving the country for my daughter's wedding, I visited Erika's store to have a…read moreblazer's sleeves lengthened. I dropped it off to her on Thursday, 10/9/25, explaining that I was flying out of the country for the wedding the following Wednesday. She accepted the job and assured me that my blazer would be ready on Saturday, 10/11/25, by 12:00 pm, She explained that she was closed on that following Sunday, Monday, and Tuesday of the following week. On Saturday, about a quarter til 12:00 PM, I arrived at the store to discover that the lights were off with no one present. I waited over an hour and made numerous attempts to contact her directly. I called several times, leaving voice messages and text messages, but received no response for over 2 weeks. In summary, I did not receive my blazer for my daughter's special day. I was forced to find something else to wear which was an added stressor for my daughter and family. Today, over two weeks since I dropped my blazer off, I contacted Erika, who finally answered the phone. She informed me that due to limited parking and her inability to walk, the store was closed on Saturday. She never took accountability for failing to reach out to me, only mentioning that she had not checked her messages. She cavalierly mentioned that I could collect the blazer today and pay full price because she "completed the job". With business practices such as this, you might want to consider another seamstress; someone who is accountable for their work and fulfills the job on or before the agreed upon date. Erika displayed a complete lack of communication, unsuitable follow-up, unprofessionalism and inconsideration.

Finally an excellent seamstress in O'Fallon, IL. Hemmed my dress and attached underskirt perfectly.read more

I cannot recommend Michelle Ballard for bridal alterations. After paying $560 for a hem, bustle,…read moreand strap adjustments, my wife's gown was returned unwearable. We took the dress to a reputable bridal shop for a second opinion, and they confirmed the straps were shortened far beyond standard measurements for that size. Most disturbingly, when the dress wouldn't zip due to the over-shortened straps, Michelle's professional advice was for my wife to go on a 'strict diet' to fit into the dress. We have provided side-by-side photographic proof of the error to the business, but they have refused a full refund. If you are a bride-to-be, please be aware that if a technical mistake is made here, you may be blamed for it and left with a damaged dress and no recourse. We have filed a formal complaint with the Illinois Attorney General.

Michelle does excellent work! I have brought many of my items and of my son to her. Her prices are…read morevery reasonable. I don't want to go to anyone else. I am sure there isn't anyone better than her.

I really tried to support them, but they haven't helped. One Saturday afternoon, my wife needed…read moreembroidery thread to finish an order. Unfortunately, they had just closed, and didnt open again until Tuesday. Another time, she needed bobbin thread, and the employee swore up and down a certain type would work. It didn't. We'll keep going there out of necessity, but not because we really want to.

I tried two other places to replace a zipper pull on a vintage Louis Vuitton Speedy. Both said…read morethey could not attach the leather with the LV brass insignias, in a last ditch effort I tried JG on Watson and Jose was able to install a perfectly matched zipper pull and the leather as well. Jose is a master artisan! I'm very grateful. The bag is fully restored to its original beauty! Thank you so very much! Lori H.

I'm so impressed with JG's ability to match a new leather with a VERY worn cushion that was, quite…read moreliterally, held together with duct tape! From a reasonable quote, to a fair estimate that saved us money, to the custom leather repair, I'm so glad we were encouraged to give JG a call! We were so close to sending this couch to the dump, but here she is in her restored glory! JG patiently listened to us describe the color and worked to find the right one for the job. Highly recommend!

Thank you Sylvia! Fantastic job! Best price & great value in town! I recommend Coffey's!read more

From the owner: Coffey's Alterations Sew and Vac Repair is proudly serving the local Metro East Area for over 40…read moreyears. We offer the following services with the highest quality of expertise -Sewing machine repairbr-All makes and modelsbr-Home and industrialbr-Vacuum Repairbr brAsk us about our in home service.br brTo find out why our customers refer their friends and family members give us a call today. You will talk with a friendly professional.

They were quick with replacing a zipper on a jacket. Unfortunately, they did not use the same type…read moreof zipper that was on the jacket prior, they used a much larger zipper zipper. If you go there be specific of what you want.

I took my coat in for a new zipper and needed it in two days. She said no problem, had it ready…read morewhen I walked in and only charged me $24. My zipper works great and I will be taking all my alterations there!!

Excellent tailoring to make poor fitting garments and work for you. Lovely ladies that work there,…read morereally are expert tailors

Are they still in business. They are not at there old address anymore…read more They have always did a great job for me.