Customer service is HORRIBLE! On call #7 and can't help…read morefor billing. Get switched and hold, never to speak to anyone, then get disconnected! Wasted over an hour and a half after 7 phone calls. DO BETTER!!!!!

TDS HAS AND ALWAYS BE THE WORST COMPANY! We have been stuck with them for so long because no other…read moreInternet service here. Their Internet is never stable. Their customer service is horrible. They charge you an arm and a leg for internet that doesn't even work half the time, you're lucky if it's on 20% of the time. But thank God for Starlink. We are so glad to be able to dump this company that has robbed us since 1989. Don't waste your money folks. And if they had a place where you could put zero stars believe me that is what we would put.

I recently had the pleasure of having Tech Marty from IQ Fiber install my new fiber internet…read moreservice, and I couldn't be more satisfied with the experience. From start to finish, Marty demonstrated professionalism, expertise, and attention to detail that truly set him apart. Marty arrived right on time, equipped with all the necessary tools and knowledge to handle the installation efficiently. He took the time to explain the process, ensuring I understood each step, which made me feel more comfortable with the setup. His friendly demeanor made the experience pleasant and engaging. What impressed me most was Marty's meticulous approach to the installation. He checked the placement of the equipment meticulously, ensuring optimal performance and coverage throughout my home. After completing the installation, he walked me through the setup and even helped me tweak settings for the best internet experience. Since the installation, my internet has been blazing fast with zero issues. I can confidently say that Tech Marty's expertise has made a significant difference in my online experience. If you're considering IQ Fiber, I highly recommend requesting Tech Marty for your installation. He's a true asset to the team! Thank you, IQ Fiber, for an outstanding service, and a special shoutout to Tech Marty for making the installation a breeze!

This company loves advertising for years in areas where they do not even have plans in place yet,…read morenor even a timeline, to have service in the areas in which they are heavily advertising. Thai company must be flush with cash spending all those marketing dollars advertising to customers who can't possibly be.

Darien Tel internet is the best service I have ever had. I work remotely now and I'm handling large…read morefiles all day with lightning quick speeds. I have the 100 mbps and their service is amazing. I have been using it for 4 months without a hiccup. Today a contractor cut a fiber cable and knocked the service out county wide. It took about 5 hours to be back on line. Resolution was very quick considering the issue. I have been in the same situation in another state and it took that provider 10 days to get us back on line. Kudos to the Darien Tel employees and management that got us all back up and running on 6/19/24.

I have to admit . . . for the longest time I wondered why my Mother stuck it out with this company…read more I didn't really know much about their pricing options - but I knew that bundling phone and cable with Comcast would HAVE to be cheaper than paying separately for phone service any place else. Once she got sick and I had to call the office - now I completely understand why people are loyal to this small, privately owned business. The level of customer service, care and compassion you get when dealing with them - it's just indescribable and nearly brought me to tears after a bad experience with another company (right across the street). I'm now a huge fan - and couldn't imagine taking our business elsewhere! Jacob, Sheila, Angie and Diane are awesome!!! Keep up the great work guys - you've got a customer for life!

Contacted to try and get service and was told we cant get service because it has never been…read moreconnected to our place.

The employees that work at this location is nice but the idiots they hire to answer the phones are…read moreof no help. I have been having internet issues for 4 months now and they are of zero help. Twice they made an appointment to send someone out to check my line and twice no one showed up. Total BS

Good to hear others are unhappy with TDS too. The bill goes up often with no warning. Our service…read moreis very slow. They have emailed an offer to add fiber at a higher speed for a 3 year special at about half what we are currently paying for caveman speed. Has anyone taken this deal? Is it worth it and are they actually charging what they are telling me or will they add $50 worth of extra charges a month?

Waited for technician for new install. Never showed. Called TDS customer service and was…read moretransferred 5 times and hold times amounting to 47 minutes. Canceled two days later. Have DIRECTV. Much better customer service And equipment arrived in two days. TDS really really sucks in customer service and reliability

With a lot of us WORKING from home.. we need our connection to keep our job. We have…read moremeetings/schedules to keep. All I ask is to be notified when service is going to be down so I can plan my day. Comcast has scheduled maintenance that they need to let customers know the day before. This is the second time in about 2 months that my internet went down without warning.

Heaven help me. I have a love hate relationship with Comcast. They are bad. Customer service is…read moreawful. My email account, voicemail retrieval just quit working. A few days later, there were news reports of hacking. Of course, Comcast never will admit that they were hacked. It took them almost three weeks to repair my service.

I believe everyone hates their cable service at one time or another! Well we are upset our bill…read morewent up so we cane in to see if they could lower it! There is alot of competition for internet/tv now. Isabelle was able to lower our bill!

Thank you Raymond for your kind help. The other representatives have been very helpful.read more

Poor speed, poor customer service reps,slow response to system outgages.is selling off the company…read morein bites while pretending all is ok

Worst cable company ever and the only one available in town so you are stuck with their poor…read moreservice and routine outages on several cable stations. They always blame someone else for these channel outages that occur daily. The most concerning thing is they don't care that you have intermittent or no service for days.