Hello, I was recently experiencing some problems with my laptop due to age. The battery was no…read morelonger holding a good charge and I was getting constant alerts due to my laptop running Windows 10 and needing to upgrade to Windows 11. I am on a fixed budget and needed an upgrade. The thing that I appreciated about Neil is that he is willing to work with you based on your budget and needs. You just have to communicate, open up a working dialogue, and hear out all the options. Neil found me a refurbished Lenovo ThinkPad with all the right features and software. He could have also sourced me a new gaming laptop with the best speeds and processing power but of course- out of my budget. If you get to know Neil, you realize he does care about his clients and wants to make things right. So far I am satisfied with my laptop computer and if I run into an issue I can always call him and he'll do his best to help - obviously within reason.

used Neil for 2 time I recently had my computer repaired here, and I couldn't be more satisfied…read morewith the service. Neil was knowledgeable, professional, and took the time to clearly explain what was wrong and how it would be fixed. The repair was completed quickly, and my computer is now running like new. I also appreciated the fair pricing--no hidden fees or unnecessary upselling. Communication throughout the process was excellent, with timely updates on the progress. Overall, this is a reliable and trustworthy place for computer repair. I highly recommend their services to anyone dealing with tech issues.

Ron provided great service in a timely manner! I'll definitely be coming back…read more I accidentally spilled water onto my laptop and had to recover some important documents and pictures. Ron was able to recover the files and put it on an external hard drive.

Ron is outstanding in every way. Very professional and personable! Definitely an expert in his…read morefield!

Neil fixed our desk top that needed big time help. Now it runs better than new. Then a week or so…read morelater, our old HP laptop developed a real crash. Neil to the rescue. When he finished working his magic, HP is running great. He shows up on time, won`t leave until the job is successful and stays true to his upfront quoted rate. 5 stars++++

I had a never used, but 4 year old machine that I couldn't get to boot up. HP wouldn't help me, and…read moreafter spending 3 hours on the phone with MS, I gave up trying the free route and paid Neil to save my laptop. He not only did a great job but it took him about 15 minutes..if that. Bonus that he is close by, but also he was very flexible and accommodating when setting up the appointment. He'll definitely be my go-to tech-help guy!

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

My desktop PC for work kept mysteriously crashing. It was extremely difficult to re-create the…read moreissue. After spending hours trying to solve the issue on my own, and THEN sending it to another tech who could not solve the problem, Tech in SF was able to fix it. Mike was very communicative, kind, and thorough in his diagnosis of the problem. I would work with them again, and I highly recommend them !

LI recently had an excellent experience with San Francisco Bay Computer Services. My daughter's…read moreMacBook Air (15-inch, M2, 2023) had a cracked screen and water damage. The screen had lines and would black out, making the laptop unusable. When I took it to the Apple Store, I was quoted $1,100 just to send it in for diagnosis, or $1,400 for a new laptop. I contacted two other repair shops, but they didn't handle Macs or water damage. Thankfully, I found San Francisco Bay Computer Services. They quoted me $467 for the repair, which included a screen with the Apple logo. I paid a 50% deposit, and they ordered the part, which arrived in just one day. I dropped off the laptop in the morning and picked it up the same day--fully repaired and working perfectly! They also provided a 30-day warranty on labor and assured me the parts have a manufacturer warranty. To top it off, I received a 20% discount on labor for my next visit (not that I hope to need it anytime soon!). Ed was responsive on the phone and texted me when laptop was ready for pickup. Their professionalism, efficiency, and fair pricing make them stand out. I highly recommend this business to anyone in need of computer repairs, especially for Macs!

Had an excellent experience last fall at this shop. I've been using Mac computers since 1985 (!)…read morebut never had a problem I couldn't deal with myself, but this time was different -- some very baffling issue with the way memory was operating. Not a simple problem to diagnose, no matter how many Reddit posts I read! Took it to this shop, and the problem was solved in about 2 days, and the price was extremely reasonable. My experience exceeded expectations in every way!

Super friendly and helped me out in a pinch! Would definitely recommend…read more Thank you for your help, Elvin, for the remote support!!!

I wanted to update my review because there was some confusion. Although the service team does not…read moretypically handle printer repairs, Elvin went above and beyond by personally visiting the location to check the printer. This was incredibly helpful, and I appreciate his effort to clear up the misunderstanding that occurred between the assistant who emailed me and the actual services offered. Thank you so much, Elvin, for taking the time to visit, discuss the situation, and assist me. Your dedication and excellent service were truly appreciated!

We hired Cable Shmable after looking at other home security options for our new house, and they did…read morenot disappoint. For us, they gave the best of both worlds: unified networking and home security, but also the best bang-for-your-buck technology with no long-term contracts. They came out for a free consultation, provided quotes with multiple options at different price points, and created a custom plan for our home that gave us an optimal networking setup. When they came out to do the work, they were friendly and professional and executed the job very cleanly. So far I'm quite satisfied with the results; the internet and UniFi system they installed has been great. Would hire again!

These guys are amazing. If I could give them 10 stars, I absolutely would…read more I needed to run a fiber optic cable from the ISP junction box in the utility closet outside the garage to the soon-to-be office on the second floor. It's only about 15 feet as the crow flies, but there were lots of studs, joists, and built-in cabinets in the way. Both HOA CC&R and basic aesthetics say no to running cables along exterior walls - but that was the only solution the ISP installers were willing to offer. Enter Cable Shmable. Instead of giving a rough guesstimate, Karim came out in person to review the scope of work, propose a cable path, and provide a solid estimate. The very next workday, Alex and Yunus arrived to do the job. Having Alex and Yunus work on my project felt like being in a happy place. They showed up on time, brought all the right tools, gizmos, and materials, and clearly knew exactly what they were doing. Their cabling expertise was obvious as they masterfully navigated the fiber through every obstacle and got it exactly where it needed to go. When they finished, the work area was actually cleaner than when they arrived. As a finishing touch, Alex and Yunus are genuinely friendly, easygoing people to work with. They listened patiently to my layman suggestions, explained the intricacies of fiber optics, and ultimately proposed, and implemented, a cable path that was both technically sound and aesthetically pleasing. The name Cable Shmable really fits. It carries an aura of ease and a true "can-do" attitude. When it comes to cables and networking, there's nothing these guys can't handle. I highly recommend Cable Shmable for all your networking needs.

I am technically very savvy - and I usually get things fixed on my own - but when my PC tower was…read morerefusing to show any graphics I needed to troubleshoot and find out whether it was the graphics card or the motherboard. I first took it to GeekSquad (Best Buy). They thought it was the graphics card and possibly the slot on the motherboard but couldn't do anything as they only repair brand names (HP, Dell etc). So I look up computer repair and found Magnum PC repair (super close to where I live too). Computer was diagnosed, fixed, and fully cleaned (didn't realize how dusty my room was!) in a day. They know what they are doing and can do it quickly and efficiently. Highly recommended!!

We highly recommend 24HourTek. Their professionalism, responsiveness, and positive energy have been…read morea breath of fresh air for our team at SNAC. After ending a difficult partnership with our previous IT provider, 24HourTek immediately restored our confidence. Their team communicates clearly, resolves issues quickly, and consistently goes above and beyond to keep our systems running smoothly. It is rare to find a partner that combines technical expertise with such genuine customer care, and 24HourTek delivers on both. We are grateful to have them as our new IT team and look forward to a long relationship built on trust and reliability.

The entire team at 24HourTek is fantastic. We've been using them for our computer support needs…read morefor about 4 years and have been very impressed. They help create viable solutions for our unique firm needs. They communicate clearly and the techs are friendly, knowledgable and helpful. We appreciate all they do to help our business run smoothly and efficiently.

I can't thank the folks at Total Computer Solutions enough. I needed a full retrieval of my data…read moreafter my external hard drive became unresponsive due to damage. I'd been using the hard drive to store ALL of my data after I had this same issue years ago, only with my laptop. Needless to say, losing absolutely everything I have saved is my worst nightmare. I worked directly with Gabe who could not have been more friendly or offered better customer service. He responded to my project request right away and we communicated regularly via text. Gabe answered all of my questions, big and small, throughout the whole process, and communicated clearly and thoroughly (I consider myself to have a basic/intermediate level of understanding technology, but am no expert). What I really appreciated was the transparency given with price quotes, and found that their prices are very reasonable for the service. Since I don't live nearby their shop, I took advantage of the free Uber service they provide to have your device picked up from and delivered back to you. I was incredibly hesitant to give my device, with all of my data on it, to an Uber driver, but Gabe assured me it wouldn't be a problem and that he had means to handle if anything went awry with the delivery. Thankfully this wasn't an issue. I don't know of any other company who offers this service, let alone at no charge. I am delighted and relieved to say that Total Computer Solutions was successful at being able to retrieve almost 100% of my data - the few irretrievable files ended up being not very important to me anyway. They also hold onto your data for 3 weeks post-service as a precautionary measure. I am so grateful I found Total Computer Solutions and now consider myself a loyal customer should I ever need their help again. Thank you, Gabe & the Total Computer Solutions team!

Brother IntelliFAX FAX2840 High-Speed Laser Fax Machine Fax…read moremachine is not responding to print command. I was informed by another interested and helpful 3rd party that I might need toner and that I already had two cartridges behind my office door next to the vaccum cleaner. Bless their heart, they remembered and now I know! Total Computer Solutions is a good value because they told me up front that they do not provide the service. But I know who can... I know once I get toner installed I will have 50 duplicate print jobs from repeatedly smashing the Print button. Scratch paper right?????? Yeah, I know