Holy Moly - Joe's Auto is the place to go. Specifically, we worked with Don and he was incredible!…read moreHe worked us into his already packed schedule and tolerated dozens of questions spread over several days, helped us figure out what we needed AND how to get it done for a fraction of what we would have paid somewhere else. What a great deal, and not a single moment of feeling like we were annoying him (even though it may have been justified if he were!). We will be back the next time we need something!

Went in for spark plugs, left with no working windows. The front desk guy who holds you hostage…read moretelling one mundane, slow-witted story after another - all of a sudden doesn't have anything to say other than 'it wasn't us'. The electrical worked when I dropped off my car, and now doesn't work picking up my car - but it wasn't them. Although, they'll fix it for $200/hr (not including parts).

Aaron is a very professional and well-qualified mechanic he handled the job very well and I am very…read morepleased with his work well worth the money

I needed a truck bed crane installed in my pick-up truck so I can load my generator when we tow our…read moreFifth Wheel RV. I needed it to be attached firmly to the frame of the truck, not just to the sheet metal of the bed, which would not be strong enough to lift the generator without damaging the truck. Aaron responded promptly when called. He took his time trouble-shooting various possible solutions, and came up with a simple, inexpensive plan. He returned today and did the job in a couple of hours, including welding, and then stuck around and assisted me in load testing of the crane. Crane works and stows beautifully. SO, Aaron did not only did excellent work, but brainstormed with me for a solution unique to my circumstances. I will be hiring Aaron again soon for some other projects, he was very easy to work with, and stayed within his estimate which was reasonable to begin with.

I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

They were prompt with their response. As I'm still investigating other shops I can't comment on…read morepricing.

Price and availability…read more Price and availability these guys were fantastic. They are my new auto repair company.

I used to love to have Adrian work on my vehicle but since the new upgraded place its been one bad…read moreexperience after another. The last 4 times I went there I waited in the lobby for so many hours. If I had known it would be that long I would have went home. The last time was 5 and a half hours in the lobby! I tried to go home at hour 3 and was asked to stay (telling me it would be soon.) The prices have really gone up. He wouldn't charge me to look at it so I thought I was getting a good deal but with the high pricing it made up for it. Several hundred dollars cheaper at other places when I called around. I got an oil change here and I made an appointment for it. I waited 3 and a half hours in the lobby and it cost a little over 100$. I mentioned I was feeling the transmission slipping and was told they would take a look at it. At checkout they said nothing, I asked them about it and another 20 minutes later they came back and said it was fine maybe I could get a tune up soon. I brought it in again a few weeks later still with the transmission slipping. They said they found a sensor out and a few other things. I paid a little over 1000$ two separate times within 3 months. Each time I asked is it worth it, to fix it? What about the transmission? I got round about answers and was told fixing it was a good option. Now after putting almost 4000$ into it within a year my transmission needs to be replaced and I can't afford to fix it or get another vehicle! I don't have words for how I feel about that. I really trusted Adrian and so I trusted his crew and I feel like they really let me down and put me in a bad spot. I'm a single mom and I needed the honesty and care I had gotten from Adrian at the beginning but I guess things change.

I purchased a 2017 Subaru Forrester from a friend who had been a customer of Everybody's. After a…read morecouple of months, the Check Engine Light came and I made an appt with Everybody's. They followed up the next day; problem which was not mechanical or electrical, nor did it require new parts. They address the problem and test drove it multiple times to make sure the Check Engine sign did not come back on. I felt I was in good hands with good people. Five Stars.

Unfortunately, I have to update my initial review. I spent thousands of dollars replacing a hybrid…read morebattery but after 7 months, I got the exact same error message again. There were also communication and supply issue when we initially got our hybrid battery replaced. It took us a lot of trips to the shop because they didn't have the battery from the supplier yet and they did not communicate it to us.

Update 06.11.26: I still go here. My wife does too. I have a Ford, she has a Volkswagen, and the…read moreMaster Technician knows how to work on both competently. He is proficient servicing all makes and models, so this is our one stop shop. We are really thankful to have Chris at Top Spec helping us keep our cars running well. Oscar at the front desk is a good guy as well. I like this shop.

Great service. Chris the mechanic always gives me a fair price and works fast! Highly recommend.read more

Have taken both our vehicles in for different issues and have always been dealt with respectfully…read moreand professionally. I would highly recommend them.

Streamline keeps us on the road. We love them and highly recommend them. Great quality, super…read morefriendly and helpful staff.