Really nice people, and great communication! They explained clearly what they could and couldn't do (it's a really small shop), but the car runs fantastically now! I would definitely use them again again!! read more

Emily's Garage is one of the Seattle city-approved vehicle safety inspection mechanics.  They offer ASE-certified TNC inspections, pre-buyer inspections, diagnostic services, and general car inspections.  They have three locations - Everett, Tacoma, and Burien. For the vehicle safety inspection, I didn't have to make an appointment.  It was fine to do a walk-in. When I visited Emily's Garage, there was a customer who was pretty upset with the repairs and the cost.  I was able to hear what the customer had to go through but I would not comment on that as I have limited information. From my experience of getting my vehicle inspected, I was very surprised at how quickly they were able to complete the vehicle inspection.  It was done in less than 2 minutes, and I paid over $50 for that service.   For comparison, when I had my vehicle inspected at Les Schwab Tire Centers in Portland, they spent over 20 minutes to thoroughly inspect the vehicle and the cost for the inspection was only $20.   Will I re-visit Emily's Garage for the vehicle inspection?  Probably not but if the state requires me to get the vehicle inspection done, I will probably have no choice as there are not that many shops that offer the ASE-certified inspection. read more

Emily's Garage - Vehicle inspection passed - Auto Repair Near Me - Everett, Washington

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There is actually such thing as an honest mechanic. He goes over everything completely. And the prices are very reasonable. I'll always take my cars here. read more

I had both calipers replaced here about a year ago and recently noticed that one side has rusted while the other hasn't. I called to ask about my options and was told the diagnostic fee is $180 per hour. Before I could ask anything about warranty or other concerns, the call was abruptly ended without any explanation. I tried calling back thinking it might have been unintentional, but no one answered and never received a call back. While I've always appreciated the quality of the mechanical work here, customer service is equally important. Experiences like this make it hard to return with confidence. read more

This is a great little shop. While visiting from CA, I wanted to get the oil changed in my daughter's Kia Sol. Noelle quoted me a reasonable price over the phone and fit me in right away. Mike gave me info on a check engine issue, suggesting it be looked at in the future. No sales pressure, which was nice. I was very happy with the service. I'm hoping to move to the area and will be back if so. As an aside; I expected to see women working there (they emphasize they are female-owned), but there was only one, at the front desk. When I asked about it, I was told there aren't many women who are mechanically inclined. Wrong answer! I hope they make the effort to recruit female mechanics in the future; it would be well worth the effort! read more

If you need a garage, this is the place to go. Affordable, fair, and the staff is exemplary. It's always a pleasure to work with them, in spite of whatever new awful thing my car did to send me there. read more

Needed to get a belt replaced on my car. Called to ask for an estimate over the phone & it was very reasonably priced. Was able to schedule an appointment for the following morning. When I got there, they quickly got my car in & we're done in less than an hour. Price was exactly what I was quoted on the phone, without any up-selling or charging. A great mechanic experience, will definitely be back if I need anything in the future. read more

They raised there hourly rate by 30 bucks in one day from the already ridiculous price of 150 an hr to 180 before I even decided to have any work done read more

I came in for a vehicle inspection , the lady at the front desk was very rude and unprofessional. Her name is Noel. If I could put zero stars I would Not coming back here again! read more

Great small business! I went for an oil change. The service was fast and friendly. They went over all the safety inspection items and told me when to check back on things that were still okay. No upsells, and the final price was below advertised. Hugely better experience than the oil change chains or dealership. I will be back for all future needs. read more

I have been driving to work and back for two weeks with a check engine light and yesterday I yelped that I needed my auto exhaust repaired. This morning i got a reply wanting to know my engine size...I responded and right away Noelle sent me this... Thank you for the additional information! Your total estimate comes out to $263.42 after tax for part and labor. We do have availability as early as today at 1:30 PM. Please let us know or you can give us a call at the shop at 425-512-8933. I went in and they fixed it...no more stressing about an engine light and I do appreciate that my cost was as estimated. Rare from a mechanic. read more

I have gone to the Everett location like four times to do uber annual inspection and the woman at the counter always seem angry and aggressive, I thought she was the owner and she felt like she is doing uber drivers a favor, however I think she sees uber drivers below her. I will gladly tell her or anyone never to look down on drivers they are making good money anywhere from $300-600 a day and are investing their money in their own business. last year she said I will soon need new tires and I still have the same tires and they passed but she failed it and said seatbelt did not retract fast enough, had it fixed and returned and they failed again saying when it is empty and in resting mode it is not tight enough. I will beg drivers to stay away from this place go anywhere else read more

Wow, avoid this place, very unprofessional and absolute crooks. I had an appt that I took off work to get my oil changed on my Truck. Told them it was a diesel and they call me 40 minutes my actual appt to tell me they don't have the proper oil but they can order it but the cost will be significantly higher. That is not how you treat first time customers. No offer of any help for the misleading info ( customers call this bait and swtich) and will never consider these jerks again. Shame on you Emily. read more

Absolutely saved our bacon. On a long road trip from Minnesota to Seattle via Canada to see our kids the car developed a hum and vibration. Stopped at one mechanic who didn't even look at the car and declared "tire noise." Somewhere in the middle of nowhere, Alberta the sound kept getting worse. Popped into Emily's, and they immediately helped us. Took the car for a drive and put it up on the rack, and found the issue being the rear bearings. What made it special was how they explained things. I'm pretty technical (Navy Engineering) but my wife is not. They didn't "bro-splain" it to me or "man-splain" it to my wife. Clear, understandable, not condescending and more than happy to answer my deeper questions. Ordered the parts at 4pm and now it's 9am and they're fixing my car and getting us on our way. I absolutely couldn't ask for more in a mechanic. And on top of it great pricing. read more

good people , hard workers , and honest people Emanuel helped me me a lot and i appreciate it but being honesty is the best policy

Absolutely the rudest customer service I have ever experienced. If not for the time required to go somewhere else, I would have left. The only time I ever wanted to say "F you" to a business when I left. read more

Excellent services and very honest! I appreciate their telling me estimation of time for its oil changing service. It was well timely manner. I would keep coming back as long as they've did service well. It's reasonable prices!! Move over dealerships. Emily's on the rise! read more

Scumbags. My son took his car to them for a simple repair, and paid them in full in advance. Big mistake. They said a required part was on national backorder, then moved his car from Everett, where we live, to Burien. They kept his car for weeks, with worsening communication, with their office person promising to contact the owner to would call him and give updates, then never doing so, and finally just ignoring his calls. Entirely. All while his car sat in Burien, over 50 miles away. After a month of no car/no answers, we finally reached them and asked the car to be towed to our house. They agreed, and returned the car disassembled and missing parts, but the worst problem was a deep gash in the edge of the door. Barnabas and Emily both came to our house, bringing some, but not all of the parts. They admitted the gash had not been there when my son took the car to them. They blamed their tow truck driver but agreed it was their responsibility and promised to get reimbursement for repairs. They also promised to reimburse my son for the labor charges (we agreed they should be paid for the parts). After they left, they simply disappeared--never paid what they owe, and have since ignored his requests for the money they promised to pay. DO NOT DO BUSINESS WITH THESE PEOPLE. THEY CANNOT BE TRUSTED. read more

Had to conduct a tnc reinspect because of a mistake made when checking my rotors and brakes

Emily's Garage embodies true professionalism and I am so happy I decided to have my car serviced here. A little background- I was having issues with my 2016 Nissan Sentra's brakes, took it to the dealership, and was left paying with no resolution. After 2 weeks of dealing with brake noise, I started looking up auto body shops nearby and requesting quotes. Mike from Emily's Garage was one of the first people to respond and assured me the inspection was free. Well, that already was better than the Nissan Dealership in Everett that previously did not address my problem. I called them on Wednesday, September 16 and Katie (I hope I got the name correct) was incredibly friendly and very accommodating. She was able to schedule me in for the following day. When I arrived, the auto body repairman (I can't recall his name, but it said Mike on the receipt) did an impeccable job at explaining to me the inspection process. He disassembled my tires and brake drums to show me the culprit of my issue- dust buildup in my back brakes, which were also loose. Since my engine checklight was on as well, he checked the throttle and was able to determine the car was safe to drive and there was no pressing issue. I really appreciated his thoroughness and his knowledge. It made for a great experience. As soon as I drove off, I noticed the noise was gone, braking was smooth and lighter, and when I parked I did not have to pull my parking brake as far up anymore. Overall, great experience and way better than the service I received at the dealership. All of this cost me $20 pre-tax. I highly recommend this auto shop. read more

I took my car to Emily's for a transmission checkup today 10-19-23 because the service department at Kendal Subaru stated my Crosstrek/Hybrid transmission is no good and that I needed a new replacement. At Emily's, the master mechanic reviewed the transmission and reported the fluid had been recently replaced. Moreover, the car was checked for code P0B0B that could not be located in the car's computer as it was the focus of my concern when the check engine light came on in September. The master mechanic at Emily's reported no concern about the transmission needing additional service. I strongly advice you to pay Emily's Garage a visit for an honest car service. Thank you, Emily's, for an honest service and peace of mind. read more

We had a leak in our car's roof and they a great job fixing it. They cleaned and dried out all of the interior that had been soaked and had water damage. Their work was thorough and effective. read more

Went here and requested a vehicle inspection. Fast service and friendly people. Great value. Definitely recommend.

Everyone who worked here - from the front desk to the mechanics - was incredibly kind, swift and efficient. They helped get me in within a half hour for a pre-purchase inspection and gave me lots of info about what they found. I'd called around to 4 different mechanics for both a pre-purchase inspection and a quote for work done and they were the most affordable, too. You can also tell the coworkers care about each other. This is a well-run business with heart. Thanks! read more

I've been looking for a new mechanic after my last mechanic became increasingly unavailable due to increased fleet work (good for him! bad for me.), especially after I moved and I no longer lived one block away. Emily's Garage helped me with my car's non-functional AC system -- it turns out I just needed a refrigerant recharge! The mechanic who did the work put my car under a vacuum test to verify the integrity of the system, and it passed, but advised me of things to watch out for over the next few months to make sure there isn't an undetected leak. What I really liked about the experience with Emily's Garage is that their prices are upfront and even posted on their website for most typical jobs. Obviously there's going to be some variance for each specific situation, but it gives me an idea of what to expect: is this a repair in the low hundreds, high hundreds, thousands??? With most mechanics I've dealt with over the years, you have no idea what to expect until after the diagnostic. Emily's is different, but in the best way. I hope to never need them again, but let's be honest, that day will come, and I'll be back! read more

Be aware that the inspections are intended to sell your products in order to get approved. In my case they told me that My car did not have spare tire.Itold them I did have one they then said they could not get to it..AND IF I WANT TO GET MY INSPECTION APPROVED I NEED TO BUY A FLAT TIRE REPSIR KIT VERY COSTLY...did not wanted to argued with them..Iwas surprise that they are not honest doing the city requirements..Be CAREFUL AND GO SOME PLACE ELSE. read more

Emily's Garage - Auto Repair Near Me - Everett, Washington

Great place to take your car have taken multiple vehicles even when the problem hasn't been fixed they give great customer service would recommend taking your car there. read more

Hello, I don't recommend this place at all. I went to the Everett location to get my car inspected and when I went there one of the employees named Katie was extremely rude. When I went to ask her if she had time to get my car inspected she yelled at me very rudely. She said "don't disturb me I'm with my customer" I don't know what she meant because I was also her customer but she yelled at me in front of all the other customers. So just a heads up if anyone decides to go there. read more

Emily's Garage - Auto Repair Near Me - Everett, Washington

Finally a business that doesn't take advantage of their customers! Both Mike and Noelle treated me wonderfully well. I brought my car for a typical tuneup and oil change. The mechanic looked at my vehicle and, instead of just taking my money, he actually told me that I did not need any service. He let me know about some repairs that I would be needing in the future, and otherwise sent me home without charging a dime. He also gave me advice about how I could avoid needing repairs sooner. Honestly, this was the first time in my life that I have tipped a mechanic. He helped me too much to simply walk away without giving something back! Highly recommend their help! read more

Uber/Lyft inspection. They are smart and had a contract with Lyft. But, they also did it fast.

If I could give 10 stars I would! Mike is a top notch mechanic who has kept my car running in top condition! I've brought him every issue from simple hatch springs, to extensive engine repair, and he's handled it all with precision and expertise! Noelle at the front desk is kind, courteous and always helpful! This garage has always worked with me providing financial options when needed, and never tried to over sell services that weren't required. I would recommend Emily's Garage to anyone! read more

I reached out for a quote on some repair work for my car, not only was it half of what the dealership quoted, they were able to get my car in and out the next day. Dee at the front desk was very helpful and kind despite the fact I called at least four times with questions, I'll definitely be coming back for any future work read more

I had a great experience having my car repaired at Emily's Garage. I purchased a vehicle for my sister, who is going through a rough time. I found it needed brakes all the way around and new rear bearings! Emily's Garage worked with me within my budget and time to take care of everything. Emily responded on the weekend and some evenings to facilitate the repair. I can't say enough how much I appreciate her dedication and excellent customer service. The difference with the car after the repair is like night and day. It feels so much better. Truly quality work at a great price. Hard to beat that anywhere. Highly recommended. read more

We were sold a lemon by Bellevue Nissan. Emily's garage was quick to help us diagnose the problem (for free) and incredibly honest about what it would cost them to fix it and how we might get a better deal (in this specific case with a hybrid battery) elsewhere. We haven't decided where to get our car repaired yet, but I'm happy to spend a little bit more somewhere that's as transparent and honest as Emily's, so we still may work with them for the repair. read more

I went into emilys, thinking it was still the lyft hub for inspections. I was greeted very rudely and told "in inspection insnt free". "Lyft hasn't been here for 2 years". Instead of being nice and informing me that they are now doing inspections in Seattle or giving me a quote they were unfriendly and uninviting. I would not suggest to do business with emilys garage. With businesses hurting during covid this was unexpected and to be honest alarming. Emilys should really try to enhance the customer experience. read more

Lived in Tacoma for a few years and loved Emily's down there was happy to see they had a garage up north when we relocated. Mike has been great with all our vehicles and informs us with any issues he finds. read more

Emily's garage did a fantastic job on serving our vehicle! Price was great, service was great!

Great experience. New management perhaps? Went in a year ago and whomever was running the joint was the very in your face overly friendly type. Made me think they were a little sketchy. Flash forward one year and my experience with Parker and the mechanic Mike was incredible. I had my rotors and shocks replaced which were in dire need. The best part though, I had my vehicle inspected by another shop and they were claiming I needed to have over $1,000 in repairs done and that did not even include the labor. These guys at Emily's inspected the issues and they found that most of what I was told was bs. I got out of there for around $450. According to further research, the price I would have paid at another place for the same repairs would have run around $800. The transparency was a welcome sight. Thank you Parker and crew! read more

If you wanna be overcharged for brakes and routers this is the right place !! I was there last month( charge me $525 two tires )on top of that Dealing with (mechanic Men )attitude towards me was extremely Unacceptable this guy is extremely rude. .... Went to another place Dave's auto @ mountlake terrace Charged me $331 with 23 years of experience and great customer service!! read more

I called and asked about an inspection for Lyft. I told the woman that I was a brand new driver and needed to know if I should print forms, or make an appointment etc. She was friendly and said they were not busy. When I got there, I got right in. As I sat in the waiting area, the mechanic came to me and said "it's not my responsibility to clean your car. I need you to put your seat up." He was saying this aggressively. I had my seat folded because I had a basket of CLEAN, neatly folded laundry there. I told him I could have folded my seat in the parking lot if I knew it was expected. His comeback was "Next time you can pay for a failed inspection." He spoke like a jerk to his female coworker at the desk as well. A customer was with me in the waiting area who also needed an inspection and he even commented that guy was a jerk. When his turn came, the mechanic asked for his keys and he said "oh, let me get my lunch bag out." The mechanic said "Don't worry, it's ok." The mechanic had tried to fold up my seat prior to asking me. He punched a hole through the Lyft paperwork that was sitting next to my basket of clothes, and he threw the clothes in the back seat so it fell over and most of it was on the floor. But the man with McDonalds wrappers on his seat was talked to in a different tone of voice. Considering I usually support women owned businesses, I strongly recommend Emily get rid of this guy and replace him with someone who is more respectful to women. I was so pissed I forgot to ask for my military discount - I just wanted to get away from him!!!!! I only gave the two stars because the price was ok. read more