I will most likely rent directly with a broker next time around. Talking with staff was…read moreoccasionally challenging. Having to resolve issues with tenant's was occationally difficult. After selling, association fees increased for all home owners.

I am thrilled with the property management service provided to me by Wendy L. From the very…read morebeginning she has been very informative and extremely helpful.  She's always contactable and is always  prompt in answering questions and organising anything that needs to be done.  I truly feel that she goes above and beyond to find the best qualified tenants ever. Her attention to detail, clear communication, professional knowledge and attentiveness means that I am in good hands.  Wendy secured great tenant within very short amount of time of advertising. Thank you, Wendy

BEWARE. Applegate employees write positive reviews about themselves online. I know this for a…read morefact. Applegate is frankly just out to take money, and do not care at all about the tenant. They have screwed me in terms of rent increases without warning, unforeseen or previously reconciled charges, and simply not acting as a professional business. They have no problem billing you for random things, or not refunding. My pet deposit of $400 was non-refundable when I moved in, and I didn't have a choice. I work throughout the week, and once they called me 3 times in 3 hours, leaving messages for me to call them and see if they can schedule an appointment. Seriously, if I don't pick up the first time, I will CALL YOU BACK. There is NO organization, system of management, or professionalism with Applegate. Not to mention they are consistently late for scheduling showing times, and it is not uncommon to have them tell you "Well, we couldn't get there because the visitor is not here." Well have the decency to call me and tell me that. Please, I write this because I care for tenant's rights. Save yourself a headache, if not a migraine, and find any other property management to go through. Even if it's an extra 5-10 minute drive, you will not regret it. Johnny

I am a property owner in St Paul who lives overseas. Applegate has been managing my property for 2…read moreyears and I am in the process of replacing them. Should have done it a year ago. Accounting and reporting very difficult to follow; also had a number of significant "mistakes" that resulted in me being grossly overcharged. They also left me with exceptionally low quality maintenance, very long vacancy periods, poor tenant selection....All around disaster! I would really caution against using them. Keep looking - at this stage I have to think nearly any property manager would be better.

The worst entitled people you will ever deal with. I am a current renter and they are a nightmare…read more They do not fix anything. They call them "your complaints" well a broken Fridge and toilet are not complaints they are needed things that you have to fix. They send out the shadiest low life people to fix what's broke on their time. They refuse to use the telephone they email everything. If you are smart, unlike myself You will not rent or do business from these ladies. Right when I thought they couldn't get any more rude they too it off and do worse. The most pathetic people ever. I don't even want to give them one star.

I am a currant renter. They are the management company where I rent. They suck as does the owner of…read moremy unit. the lawn care and snow removal companies are the worst. Not sure whose brother, uncle, father or other family member they hire, but in the last 5 years as a renter they are terrible.(yes I still rent from them and yes i shovel my own drive and have seeded and mowed my personal space.) So if you want a town home that is managed by a very incompetent management company, then by all means rent here. (we have great neighbors, only 1 drug dealer).

Mr. Winkelman: 1…read more We are in St Paul, we have been using services to clean up our yard for 30 years, none like what you had. 2. You left 48 bags in our curbside, not even bother to notify owner as a so called Property Management Firm????? How can we trust your service 3. Why our tenants unanimously give your service a Subpar, No Rehire recommendation to me???? 4. Stop personal blamings, focus on how you can improve your services. 5. The yard is considered very small, if you use a handyman who does not have tools, yes it is becoming big yard, as you told me, this small yard took your handyman 8 hrs to collect leaves, what?? Never heard of before in our 30 years?? Peter L

Brent is on the ball. Fast to respond. Ever on top of property details, repairs and keeping the…read moretenants happy. He's personable, conscientious and informative. We've had other types of property management firms in the past, for our modest rental property. And these other firms were never as fast or as reasonably priced as the Twin Cities Property People. You SHOULD hire this company.

I was just doing some research (as my husband and I hope to buy a rental property in the next year…read moreor so) and I came across some reviews... Needless to say, I'm pretty shocked by the lack of professionalism and based on what I'm reading here on yelp, I honestly don't know whether or not I would use this property management company.

They are fine unless you ask them questions. They respond quickly, but eventually rudely. The…read moreturnaround time for collecting the rent is about 2 weeks, which is too long. I would never use them again or recommend them to anyone.

We have rented through Todd in 2020 arriving during the Winter from the out of state. When we were…read moreso tired from the two days of driving and arrived at the house it was a mess. The dishwasher was clogged with decayed food, the carpet had a terrible smell, there were 100s of dead bugs, drawers fell out from cabinet, garage doors did not work and later had a power outage (no heat) to an electric short. The we found out the house was unlicensed to rent. We had to go to the court to get out of the lease. And we had to pay Todd $300 from the rental deposit as he found the house was not clean as it was at the final inspection. I dont know how this business is still in business.

I do not recommend this business. Todd showed up today and assaulted me when I was doing a clean…read moreout in my daughter's townhome. Violent temper, and police had to escort him away and issued him an assault citation. Tried to force his way into the property without notice. I had no clue who he was, never met him. Apparently, the leasing office contracts with his business for property management.

Do not rent from summit properties! They harass you constantly and yet their rules dont apply to…read morethem. Santiago and summit have bullied my 86 year lod mother that is in poor health for over a year about her shed that has been on the property since 1985. The city of hugo says its grandfathered in and she doesn't need to remove it! We have consulted lawyers and responded to their evety move and email. Well this past Friday they served my 86 year old mother that just got out of the hospital again on Wednesday a 10 day notice of eviction if she doesn't remove the shed! Elder abuse! They only cate about the bottom line not people! Karma will get you...

Do not - I repeat- DO NOT move anywhere this company manages. Run as fast and as far as you can if…read moreyou hear their name. They will harass you and play dirty pool. I see in one response the company said that everyone needs to follow the rules but this company doesn't play by the rules. Laws and rules do not apply to them. The laws are clear! Minnesota Statute 327C.05, "homeowners are not obligated to adhere to any new rule that substantially changes an existing rule." Also, Minnesota rules and regulations governing mobile home parks, a shed that was lawful at the time Summit took control remains protected even if Summit changed the community rules. PLUS! Our own Attorney General has Manufactured Home Park Rules guidelines. "parks cannot prohibit pre-existing sheds, and any rule changes must be reasonable and applied equally to all residents." Even the City of Hugo cleared the shed as grandfathered in. These laws and rules are crystal clear yet Santiago Romero and Summit think they are above the law when they served an 86 year old woman who has lived in the park for 45 years and has been in and out of the hospital with stage 3 heart failure a 10 day notice to tear down the shed or face eviction. Thereby cornering (bullying) her because she didn't want to risk losing the home she has lived in for 45 years and she does not have it in her to fight (Duress). So Summit and Santiago, do not reply that rules need to be followed when you, yourself, do not follow the very rules you claim need to be followed. This company preys on the elderly and low income. I hope karma comes calling for you soon. 凸

If ZERO STARS was an option, I would leave that. This…read morecompany is a snatch and grab that is just collecting application fees. The agents have zero communication skills and their website is awful. STAY AWAY

Horrible experience, I would give it a negative star if I could. Leaky window, not fixed for 6…read moremonths. Rats, mice, Asian beetles, and carpenter ants, not to mention poorly maintained. Refrigerator broken, door fell off and replacement fridge had mold and mice poop in it. 4 hours to bleach it and the damm thing didn't even work. All my food had to be tossed. No compensation for my loss. DO NOT RENT FROM THESE PEOPLE! YOUR BETTER OFF TO PITCH A TENT!