So much potential lost in ridiculous operations. If you have a dog: stay away. Dog owners are irresponsible/do not pick up after their dogs and there is only one designated area for dogs to walk away from the major roads. I pick up 4-6 OTHER dog's waste every day to ensure my dogs are safe. If you have a car: stay away. You won't have a parking spot within the structure for months. Your car will eventually get dinged up trying to park and you will get towed if you forget to glue/tape your 8x10 paper "permit" to your window. You will also get emails from the leasing office past 12:00AM (even on holidays!) for parking concerns. If you don't enjoy the constant smell of marijuana and swisher sweets: stay away. If you like to live your life peacefully and not have to worry about apartment-related issues: stay away. read more

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Absolutely love living here! My apartment is perfect, the building is clean and quiet, and management is fantastic (shoutout to Mayra for finding me the perfect apartment). I knew immediately after touring this would be my place. I have two dogs and the grooming area is beyond helpful! The night security is a major plus as well when I need to take my dogs out late at night. read more

Kinley West LA - Apartments Near Me - Los Angeles, California

As someone looking for a new home, this community made a great first impression. The team was welcoming, knowledgeable, and genuinely friendly, and the community felt comfortable and inviting. Definitely a place I'd consider calling home. read more

this came out of my tire , by the way. unnecessary, just like all the construction that goes on around this complex constantly . read more

Kinley West LA - this came out of my tire , because there's so much construction going on around this complex constantly. - Apartments Near Me - Los Angeles, California

SCAM ALERT!!!! AVOID THIS PLACE Folks, do yourself a favor by avoiding this place. I've been living in the area for quite some time, and I'd never had any issues with other leasing offices throughout the years until I moved to Kinley West LA. They had horrible parking management system, and the assigned parking spaces that I paid for are often occupied by other unregistered vehicles, and the Assistant Community Manager, Renee Anglin, was EXTREMELY rude and disrespectful. When I addressed the parking issue to the Community Manager Renee, they were not taking any responsibility nor actions, but what she did was being passive aggressive, replying with "I don't know what happened in your life, but you seemed to be mad." At one point I was wondering why would I pay for the ASSIGNED parking when it's always taken by someone else. After the first incident, I noticed that I was being overcharged for parking for over 6 months. And once again when I addressed this issue to the office, Sarah Hernandez the assistant manager surprised me by "asking me to provide the proof of the overcharge". Why is she asking her tenants to do her job? This place is simply ridiculous, and the management is horrible. Avoid this place if you could unless you want to waste time dealing with this unprofessional leasing company and manager. read more

Kinley West LA - Apartments Near Me - Los Angeles, California

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These apartments really make you feel like you're living in a luxury hotel! They have amazing layouts to choose from, smell brand new, and lovely amenities like a really nice pool area, bbq grills everywhere, fantastic common areas and a 24x7 fitness center! The surrounding area is really nice with a minutes walk to Howard Hughes parkway, restaurants, entertainment and is really safe with the public safety office always on patrol in this area. The leasing staff is very welcoming with Glenn and Maybell always making you feel at home and an exceptional maintenance crew Andrew and Miguel that solve your issues like Magic. Never had such an amazing level of service where they really make you feel like family. read more

Alex came to repair a few of the broken appliances in our apartment - our fan, as well as our bedroom fan and window. He did a phenomenal job of investigating the issues with them, and he was able to fix everything after taking it apart and seeing where the problem was happening. He was very enthusiastic and willing to make sure that we were completely satisfied with our service and even took the extra time to look through some of our other issues. I really appreciate all the time and energy that he put into helping us, and I'm glad to have him working at Kinley. read more

RUDE AGENT!!! STAY AWAY!!! I visited my friend's place in Kinley West and parked in the designated loading zone at approximately 5:40 p.m. As per the loading zone's 2-hour limit, I was well within the allowed timeframe when I returned to my car at 7:20 p.m., only to find that it had been towed. Additionally, a note left on my dashboard stated that my car had been parked since 5:30 p.m. and would be towed by 6:30 p.m., which is factually inaccurate, as I didn't even arrive until 5:40 p.m. When I called the leasing office to address the discrepancy, the staff acknowledged the error with the note and said he didn't care and hung up abruptly and would not return my calls, nor transfer my call to his manager. This is very frustrated, and I am in contact with their CEO bob@graystar.com to address this. In addition, I will press small claims via court. It is not about the money, it's about the behavior. For future residents, no visitor parking ONSITE!!! read more

We've currently been living here for 1 year and a half and I have to say Maybell's team has been the best so far. She has been very helpful in various situations and is efficient/kind. There has been a lot of change seen in this complex since the beginning of the move-in (July 2023) to now. Management really makes/breaks an apartment and she is the best around. Maintence is also very helpful when it comes to work orders. If you would have had asked me to write a review before this new team this review would of looked different. The current Kinley West LA team all all around are hard working/amazing individuals. read more

Love my apartment the leasing office is so helpful and truly amazing unit. I will be renewing

DO NOT MOVE HERE!!!! This place has THE WORST management team possible. Just google greystar reviews and you'll see. I moved in here at the end of 2022 and immediately started getting sick in my unit. I asked maintenance to see what the smell was, and WITHOUT my permission they placed an air freshener in the vents. Rene the assistant manager said "sorry I forgot to ask you". Needless to say I couldn't live there because I was getting sick. They made me pay my full rent for the two months before letting me out of my lease. I lived in the apartment for about 12 days total. Another tenant in the building opened my apartment door with his fob. Talk about negligence, and when I tested my unit for mold it came back positive, but management didn't care at all. So if you're getting sick here, it's not in your head. This place is hell on earth. Any good reviews were from the previous management company. When it switched to greystar, they kept all the good reviews from the previous management. There's also never any parking, even when you pay to have a spot reserved. When someone was parked in my spot Rene said just park your car on the side of the wall. The fuck? They charge you an additional $125 a month for a parking spot that other people end up parking in and management does nothing. This place is ABSOLUTE TRASH just like the people who work there. Absolute trash. Stay away from it. read more

I moved in about a month ago & have experienced nothing but the best so far! I was helped by the property manager Maybell & I can say she went beyond to make sure I was satisfied with the apartment I chose! As to the amenities, they're great--the gym is always empty. I have also met the maintenance guys and they're very friendly and respond promptly when requesting any services. read more

You know what's the scariest thing about this establishment? There are too many dumb, incapable, but nice people. Those people are worst than the evil ones because you can't be mad at them since they are nice. But the amount of mistakes they made is just unbelievable. If you run into a lady named Sarah, please run. She can't even do the basic administrative tasks like copy and paste. Also, they are so irresponsive and if you are experiencing the same issue, here's the tip for you: copy their bosses in the emails and trust me they will start to care. Do yourself a favor by saving this email in your contact, kelly.mccunniff@greystar.com, and thank me later. read more

This apartment building looks beautiful from the outside, and it continues as you walk into the building. The units are well made and have nice appliances. The gym is nice and opens up to the pool area. There are several common areas that you can sit, study, read, entertain, etc. All things one would expect from a luxury apartment building. But, it's not all it's cracked up to be. If you're not on the top floor, you can hear the people above you walking and sometimes talking. It wasn't too bothersome, until it sounded like elephants walking on a daily basis. With that said, I didn't hear anyone next to me. It was just above. I think the biggest problem with this building is the parking, or lack thereof. There are only 5 guest spots for a building that has one hundred plus apartments. And, you can't park on the street because it's Sepulveda, which is a main traffic street. There should have been better planning for parking. Residents would park in the guest spots, so it was rare that a guest could park. Out of those 5 spots, 2 are for disabled people. In addition, there were numerous times you would come home and someone would have parked in your spot. Residents would let their guests into the garage to park in other residents spots. They did hire a towing company this year, but you couldn't get in touch with them, and if you did, they said they needed management approval. Well, that was another problem, because many times no one answered the after hours phone if there was a problem. More residents should have been held accountable. Another issue- which you can't change all the time- because people will do what they want to do. But, people would leave their trash in the hallway instead of taking it to the shoot. Or, they'd walk it to the shoot, and just put it on the floor, instead of in the trash shoot. It wasn't a hotel, it is a damn apartment building. Some Residents had no respect for others or the building. Sometimes your mail would be taken too. I had a package taken from the mail room. They tried on the outfit I got for my friend. They then placed it in a plastic bag, put it at my door with a note saying, " I tried on your outfit. It's cute." Who does that? It's so trashy. Again, not what you expect from a luxury apartment building. There was a naked woman walking around the mailroom one night. Others saw her and no one said anything. It was bizarre. I wasn't sure if she lived there, was homeless, drunk, high... who knows. She was completely naked- head to toe. Turns out, she was a resident who was frequently drunk. When I mentioned it to the manager, I was told "ethnic women walk around their houses naked." I couldn't believe it. Did you really just say that to me?!? And, the mailroom isn't her home, by the way. Management turned over a few times in the time I lived there. The lack of communication between them was so frustrating. It seemed like everyone was just starting over, which didn't help any of the issues. Quite often, there was marijuana smoking on site, which was against the rules. When the garage gate wouldn't open, no one would answer the phone because it was after hours, so there was a line of residents waiting to get in. It was a very frustrating and stressful experience for the time I was there. I never expected that when I chose to live there. I thought a high end luxury building would have been a different experience. Especially since the rent was around 5000 a month. But, keep in mind if you live in La, there might be residents living in the same building on section 8. This building has that. And, those residents pay significantly less...under 1000 a month. And, several of those residents, and several full pay residents wouldn't pay their rent. They are forgiven if they just move out. Yet- when I moved out, I got a bill for $52. I was told that I needed to pay or it would be sent to collections. Frustrating when others who didn't pay their rent would just be forgiven. Turns out, they owed me money, not the other way around. It was always something for the entire time I lived there. On a positive note, I did make some friends in the office when I lived there. Renee and Cheyanne were great. They helped me when I needed pet sitters for my pets. Initially you couldn't have a lock box, but there was no other way a pet sitter could come in on some occasions. The office was closed on holidays, so a lock box was helpful. These ladies helped me secure that, which was helpful. I can't think of anything else at the moment. But, I wouldn't recommend this building, unless you don't have guests, don't have a car, or just don't give a damn. read more

During my apartment search, I decided to give Kinley West a call and they were very prompt in answering. Renee was very helpful, kind and was able to get me an appointment for the same day to come in and look at some of their amazing apartments. The property is located in a very clean, safe, and modern neighborhood with stores, restaurants conveniently located around it. It was built only a year ago, so it has the fresh 'new car scent' and is very well-maintained. Renee went above and beyond and made sure I had enough time to decide which apartment was best for my needs. She was very patient and throughout the entire process, very responsive over the phone, making sure that I was kept well informed of everything. Anthony, the manager, and all other staff members were very friendly and made our entire experience exceptional. The property has an abundance of outdoor sitting areas with fire pits, grills, a heated swimming, pool, and even a pet park. I would highly recommend this place for anyone looking for excellent value and customer service! Thank you Kinley West for all your help and care! read more

I never get good night sleep here. This building is mainly for young rich students who party all night long or drug addicts who are so high and make really weird sounds in the middle of the night. Walls are paper thin and you can hear everything from units above and below. This is not a good spot for professionals or small families who need good night sleep.Sarah and Kristen are very passive and honestly are untrustworthy, they even stole our deposit and handled everything badly. read more

Amazing place to live! Clean brand new luxury apartments. Excellent staff at the leasing office as well that are super friendly and great at what they do! read more

Former Hanover west, now Kinley west. The former Hanover management team were excellent at there job. This new Greystar management team is horrible. The hospitality that we received from the former management team could never be matched by this team. Nothing has been properly handled since the change. The manager does not follow any protocol, but implicates his own. It seems to be favoritism for parking arrangements. people park where they want blocking tenants in. It's seriously a hassle when you are paying for parking, and management says very little. They send out frivolous emails. Saying cars will be towed, but in actuality they are empty threats. I was blocked in my own parking spot unable to move. I was on my way out to grab my small child food, and low and behold a random car with no parking permit just blocks me in. my significant other came in from an exhausting day of work and was denied parking in which we pay. The team gives you an after hour number to call. In which they don't answer. We call towing and was denied service due to a signature being needed after hours. Which after being called back by the towing company. They inform me that they spoke to someone from the management team, and was told that they would not meet the driver to sign. So we had to illegally park subjecting my vehicle to being towed. If you plan on moving here DON'T! It's chaos around here. read more