I brought a car here last year before it got totaled and I had a good experience and I loved loved…read moremy Camry . But recently I went back here this year to buy another car & I had a HORRIBLE EXPERIENCE I mean ... horrible my dad actually came wit me this time and 2 grown ass men was yelling in my face talking to me like I'm child , they was not helping me at all bc I didn't want the car they WANTED ME TO GET Abraham and a white manger , we was friends on fb until he blocked and tried to disrespect me and I got on his ass .. do not buy a car here. They really tried to play me and ABRAHAM Said if I didn't buy a car from them who go see me on the side of the road . Little do they know I went to another dealer ship the same day and purchase a car . Goofy asses.. I would never go here !! Unless I get some type of justice

Everything. They not only provide service that doesn't meet the requirements but undermine you and…read morebelittle you while in the process. Still till this day my car has problems and we still went to another dealership to find out the work they did wasn't even started. So more likely you are paying service that might get worse or not even start.

I've bought two cars and had excellent experiences. Highly recommend Austin or Phillip!! Nothing…read morebut great experiences in service too. I usually wait for my oil change even tho there's a ride to take you home if you want. Owen takes my keys with a smile and Misty has always taken care of the service I need done. Nothing but good things to say about the people and business!

Found a vehicle they have online for 31,000. I asked what the drive out was. They tried to tack…read moreon $2000 for some BS recon fee. So my response was its not 31K its 33k, no no its 31k but we add 2K to all our vehicles. Its a shame I was ready to purchase as I am trying to replace a totalled car. Thanks for nothing wasting my time. I hate these scams. Price it good on Auto Trader ETC. just to get people in and then screw them, screw you.

Ron Spell is a pretty nice fella, kind of a turd when it comes to dealing cars. In October of last…read moreyear I was involved in an accident and was awarded a bit of insurance money. I was super stored, because I hated the beater I'd been driving for over two yrs. I had only about 10 days before my rental car coverage would end, and having transportation to and from work was paramount. Given that had nothing to put on top of my insurance claim, my budget was about $4200. I was sure that in no time I would be riding in style in my spiffy 02-05ish American made truck. After perusing the car ads feverishly, I came upon my 03' Dodge Ram 1500. It gleamed with class and dignity, quite a step up for me. During the test drive I noticed it fishtailed a bit at higher speeds, and thereu was an unmistakable creak when the truck would stop, turn, or hit small bumps. I tacked it off as a quick fix with a can of wd-40. Mr Spell and I sat down to discuss the car and talk numbers, as I made clear to him I was pressed for time. I knew what kind of a lot this was, where he got his inventory, and how he made his money. Before I gotten much further, i confided to Ron that I wasn't very experienced in negotiating or in choosing a used vehicle. I thought my honesty would be appreciated and he could let down his guard and give me a heads up on what i would later find to be some pretty serious defects. He just seemed to salivate at my naivete. His lot had a garage for what I foolishly thought was for assessing each vehicles condition, then making necessary repairs on any major components. Those which would affect the vehicles performance, or could potentially impact its safety.I never assumed he had a full crew of certified mechanics and porters, but to look you'd think maybe one mechanic. Ron's son had been there both times I had to visit, I think he did most of the washing and waxing. I had seen the truck in the car ads for at least a couple of weeks prior to buying it, so theres really no telling how long it had sat there or how many ppl had looked into it. Now 6 months later my truck has the following issues and parts to be replaced: Bad A-ARM bushings Bad upper and lower front end ball joints Bad drivers side front wheel hub assembly Cracked dash Bent frame A/c low pressure side aluminum tubing Ron Spell is an auction car dealer. He pays as little as possible and invests even less in what he puts on his lot. Any problems you may encounter down the road, probably aren't of any concern to him.

I cant recommend this place enough.. In January, Scott…read moreWright helped my husband get into a 2014 Dodge Ram, it is an absolutely beautiful truck..Mr. Wright, helped us along the way and got us into this truck for a great deal! He is an awesome guy to work with..and then just recently I myself was in need of a new(to me) Vehicle... so knowing that Classic Kia treated us so well, in the past we went back..This time we worked with Cody Martin and again, we were setup with a great vehicle and received a wonderful deal thanks to the amazing financial manager, Andrew Pridemore.Eric Brown worked some magic and got us into what we wanted! Thank you..thank you...thank you classic Kia for such an awesome buying experience, we look forward to seeing you all in the future!

This was by far the worst dealership experience I have ever had. After they serviced my vehicle, I…read morefound out the wheels were not properly tightened. My tire was practically ready to come off while driving. Their negligence could have caused a serious accident, injury, or worse. How does a dealership send a customer out on the road without properly securing the wheels? When I returned and pointed out the issue, there was no sincere apology, no concern for my safety, and no accountability. Instead, I was treated with attitude. The service advisor was extremely rude and disrespectful. When I tried to discuss a serious safety issue, I was told to get out of the office and go sit in the waiting area. Imagine being treated like an inconvenience after they put your safety at risk. I made my appointment in advance, yet they didn't even have the air filter needed for the service. What is the point of scheduling an appointment if the dealership isn't prepared to do the work? Then there were the coupons advertised on their website. They refused to honor them properly and gave excuses about only accepting one coupon. Why advertise multiple service coupons if customers can't actually use them? Between the dangerous workmanship, lack of professionalism, rude staff, poor communication, and complete disregard for customer safety, I would never trust Kia of Beaumont with my vehicle again. If they can't properly tighten a wheel, what else are they missing? Think twice before bringing your vehicle here.

**DO NOT BUY A CAR FROM HERE!**…read more I purchased my vehicle and traveled down from Dallas to pick it up. The low tire pressure sensor came on within an hour of leaving the dealership. I stopped to fill up the tire, not thinking much of it. After driving for another hour, the sensor came back on. I had been in the car for 10 hours when I got home (5 hours there and 5 hours back). Upon inspecting the tires, I noticed that one tire had recently been patched, and bubbles were coming from the area. (Note: the most common way to check for air leaks is to apply soapy water to the area and check for bubbles). This was done by the dealer. It was too late in the day for me to take the car in for a new tire, so I went to bed. The following day, the tire was completely flat. My new (used) car has four-wheel drive, and the other tires have about 10% tread left. With one tire completely damaged, I didn't want to replace just that tire and leave the others, especially since it's a four-wheel-drive vehicle. Less than 24 hours after purchasing the car, I found myself getting four new tires at the shop. Yes, I understand that three tires didn't necessarily need replacing, but I wouldn't have been in this situation if they hadn't sold me a car with a poorly patched tire. Things got even worse when I informed the dealership about the situation. The car salesman, Carlos, showed no sympathy and immediately shifted the blame to me. He claimed that the service department did not patch the tire and suggested that the bubbles were remnants from when the car was detailed as if I were clueless. Really? Does the detail shop clean the center of the tire? What a joke. They knew about the issue; otherwise, bubbles wouldn't have come from the patch. Carlos also mentioned that the car was perfectly fine while parked at the dealership. Let's assume that's true--driving two hundred miles on a tire is entirely different from it sitting in a parking lot. The patch might not have been an issue initially, but the movement and pressure from driving likely compromised the seal around the patch due to poor installation. All they had to do was say, "We are so sorry about your experience. How can we make it right?" Paying for new tires isn't a problem for me. However, the ridiculous excuse about detailing and shifting the blame to a customer shows the character of those who operate this dealership. I cannot stress enough that you should STEER CLEAR of this dealership and take your business elsewhere!

Absolutely the worst costumer service in the service department. Every single person that works the…read morefront desk has a negative attitude. Maybe because the building they work in looks like a shit hole. If your job involves working with the public try to atleast have a halfway decent attitude. Maybe try to smile. Don't worry. We drive a little further the next time we spend $120k.

Very helpful! I was visiting Texas for a business trip and had to charge my rental EV on two…read moreoccasions. The kind people behind the service desk let me use their free Level 2 charger in front of the Service department. They could have sent me to the paid charger around the corner. Or the four paid chargers to the right of the Sales department. Then an employee and his manager helped me with a technical EV problem after hours. I was only visiting Beaumont, but please give these nice people your business. They do not lock the lot after hours, so you can enter, charge, and leave at any time 24*7

Made an appt., soonest was 2 weeks out. Took it in, they finally got to it 5 days later. Why the…read moreappt.? Got it home, problem was worse than when they got it. Towed back. Supposedly fixed now. We'll see. They did manage to come up with 1,000.00 of crap i didnt ask for....some of which had been done already. I think new svc manager is trying. But she inherited a mess.

This is the dealership to get parts for your Ford, Lincoln Mercury, Chrysler, Mazda, Jeep,…read morePlymonth. If you can't get parts, then they have a butt load of new and used cars and trucks.

When it came time to find another truck I looked all over the area. I finally landed a fantastic…read moredeal at Kinsel Ford Used thanks to Patty. What an excellent and attentive sales person. Thanks to her I drove home with exactly what I'd been searching for at a price I could afford. Thanks again Patty. I couldn't be happier with my new to me 2012 Sierra Crew Cab.