I'm recently hired them for a move this weekend, confirming them multiple times throughout the…read moremonth before the actual move. When I scheduled it I made it admittedly clear that they can't smoke cigarettes or weed while working with my stuff and they didn't listen. My stuff smelled like weed. Which upset me, I specifically stated I didn't want that around my stuff. When it was scheduled they were supposed to be at my home between 8:30-9:30am. Which they weren't, kept getting pushed back and back. They finally showed up at 6:45pm. The packing went ok up until them bouncing my washer, My dryer and freezer down the stairs. When they got to my new home my stuff reaked with the smell of weed. As they are bring in my family air loom dining room table one of the movers using the wrong bit to put in and most likely strip the screw in the table. They also lost the screws to my stand up freezer so I can't put door back on and lost thousands of dollars of food. Not to mention that my house and my garage smells like weed!! Definitely wouldn't recommend or ever use them again!!

From the owner: Choose Alpaca Moving Services Inc. for all your moving needs. Our experienced team provides…read moretop-notch residential and commercial moving services, including office and corporate relocations. Whether you need same-day or cross-country moving, we've got you covered. Trust our local experts for a stress-free and efficient moving experience.

We had an outstanding experience with Abe! The crew showed up on time, handled our furniture with…read moregreat care, and worked efficiently from start to finish. They were professional, courteous, and clearly took pride in doing the job right. Nothing was damaged, and everything was placed exactly where we wanted it. Not a single wall ding or scratch to any furniture! What stood out most was how easy they made the entire process. Abe's organization and attention to detail gave us confidence from the moment they walked into our home. I would highly recommend them to anyone looking for a reliable, high-quality moving service. -Clarence, NY

This is a true and honest review and not AI generated if you're looking for a reliable mover this…read moreis the place you need to go. Very professional very friendly treated your belongings like they were their own. This is the company that you should hire if you're looking to move!!!!! Also very reasonably priced.

The two men sent from Tetris Kings to complete my move were professional and kind enough, however…read morethey broke 2 pieces of expensive furniture during my move (a kitchen pantry, and my coffee table). The real issue is with the owner. I have left over a dozen voicemails with this man to ask what the next steps to correct this issue, and he is purposefully ignoring me. He even blocked my number at one point. Do NOT do business with this moving company.

From the owner: Small locally owned moving with affordable prices we understand moving can be expensive.read more

Their rate when they called me back was significantly more than their original quote. Rate should…read morehave been $435. I had to pay $525. However, moving my items to a storage unit was an easy, enjoyable process. When I asked about the fee discrepancy, the answer was "tax". I think better communication before the fact would have solved these issues. If you use them bear in mind your items may be transported with others' and this could result in not enough space in truck. Make sure you make an accurate inventory before you call. Lessons from my experience. I still owe them $5.

Very good service and quick. Wonderful father and son team. Very careful with our house and our…read moreextremely heavy items. Highly recommended.

Set up an appointment 2 weeks prior then was ghosted the day of. Scammed me out of $50. Save your…read moremoney

Hiring movers might have been the best decision for our move. I've never hired movers before but…read morenow I think I always will. The crew was professional, and nice to talk to about how things were going to proceed throughout the day. They carefully moved everything out and back into place at the new house perfectly. They took care of everything and did it quickly. I can't imagine how long it would've took us to do it by ourselves or with friends. Brandon and his crew were great and I would recommend them anytime.

This place might legitimately be a scam. They cancelled my move Monday morning "due to truck…read moreissues," and asked to reschedule. I had to take an additional day off of work, and drive between my old and new apartment (Buffalo to Rochester, and Rochester back to Buffalo) because they couldn't make the day work. When the guys showed up to move me the next day, they told me that they didn't do the job yesterday "because Rob never showed up." So strike one, they lied about why the job was cancelled. Strike two, when they cancelled, I was told the regional manager is OOO, so they can't tell me what kind of discount I'd be able to receive for the inconvenience. They did take $15/hour off of my quote, but that only saved me $75 for an inconvenience that cost me hundreds. I expected the regional manager to show an iota of respect and give me a call the next day, even if it was just to say that they couldn't do more than that, but she never did. Not to mention, I was originally going to move on a Monday, and they charge more for Mondays anyway, so really all they did was bring me down to regular Tuesday pricing. Strike three, in order to let the movers go about the rest of their day, I had to pay the quoted price. I wasn't about to hold them hostage to get my discount, so Rick in Buffalo told me that he'd have Nicole (regional manager) call me and discuss the possibility of a refund. I've called to ask when I can expect to hear from Nicole about 3 times now and left detailed messages, and no one has gotten back to me. This is a terribly run company. Please, for your own sanity, take your money elsewhere.

Can I give a zero rating? He basically took my money before finishing the job. Said he was going…read moreto pick up a friend to help with the washer and dryer. That was a farce. Stay away! Run, run

Beware: My sister set up a move with them for my elderly mom, seemed nice enough and assured me…read moreseveral times all was good to go-then it came time to meet-"sorry running late, will be there in 40 mins"-ok, np problem- then after that & waiting for hours-no show, no call, no text, then blocked us when we tried to get an answer if they were coming or not! pure disrespect !!

Simply the worst. If you have antiques, do not use this company. They will destroy your valuables,…read moreit will take you hours to coordinate repairs, plus the inconveniences of managing / coordinating the repairs and they simply do not care. Try calling Mike Sparks or Nicole. No returned calls. Or the claims adjuster. Same. Go with a nationally recognized company that can competently move and take care of your property. Corrigan Movers is incompetent, disorganized and ill-equipped to do a good job.

This moving crew moved me into a second-floor historic apartment and they were wonderful! Treated…read moreall my stuff with respect and even put together furniture for me. No extra charge for disposing of a sofa that wouldn't fit up the narrow old staircase, either. I highly recommend them.

Awesome due to change in plans and not moving will not be using services but the manager is super…read moreresponsive and will definitely use them once I actually do move next year

David and his crew did a great job! The 3 were just as fast as 4-men crews I've hired before, and…read moretheir rates were lower even accounting for the smaller crew. Not only that, but they were very easy to get a hold of, friendly, and prompt. Will hire them again next time I need movers.