I visited the Nail Bar for the first time and I have no complaints…read more I stopped in on a Saturday afternoon and I was surprised that it wasn't crowded. I went in for a pedicure and they took me right back. I didn't have much time and needed just the basic pedicure. The ambiance was very nice, the entire place was clean... even the bathroom! The lady that did my toes was quiet but friendly. It was a bit too warm in the shop so I asked if they could adjust the temp and they did with no hesitation. I will definitely return.

This salon is not truly Black owned. It is falsely advertised as so. The owners are a husband and…read morewife from Korea. When I was there they had Fox News on both tvs. And my nails look horrible. Very disappointing

I tried calling for an appointment no one answered but I went anyway and they took me even though…read moreit was closing hour. I'm very grateful since it's difficult for me to get away. They are full service, very clean upscale. Highly recommend

Great service. Friendly staff…read more Knowledgeable and able to do the designs you have chosen. Brought my daughter here when I was in the area and this place did not disappoint. They did a wonderful job on her nails. The only downfall was the price. A bit overly priced then other places I've been to back home in Philly.

I have been going to Rose for over 10 years, and I can honestly say she is the best! Rose is…read morecaring, attentive, and takes great pride in her work. She truly listens to what you want and takes her time to make sure every detail is perfect. Her work is consistently thorough, and she genuinely cares about her clients and the quality of her work. I always leave my appointments feeling happy and confident with my nails. After more than a decade as her client, I can highly recommend Rose to anyone looking for a talented, professional, and caring nail technician.

What a terrible experience! I desperately needed a manicure, but my go-to nail techs (shoutout to…read moreSoniya and Lisa!) weren't available. So, I ended up with whoever was free, and it was pretty obvious why they weren't already booked. I made a last-minute appointment for a quick manicure, and I got stuck with Vivian, who gave me one of the worst manicures ever. It felt like she didn't want to be there at all. All I wanted was my cuticles trimmed and nails shaped--no gel, dip, tips, just my natural nails. That wasn't her vibe. She skipped the buffing block and did a lousy job filing and shaping. I even had to remind her to make my nails the same length, which she huffed about. When I washed my hands, she asked if I wanted clear nail polish. I said no, and she said, "You're done." I had to ask about the warm towel and hand lotion, and she brought those out all begrudgingly. I paid in cash, and she just walked off when I asked for change to leave a tip. So, I ended up leaving my tip at the front desk, which is incredible since I've been coming here for years. I hope they provide her with some customer service training.

Appointment right on time. Service was educational and informative. Salon style suite was cute and…read morecomfortable. Because of the education I received while there, well worth the price. Salon was organized and I appreciate the one person at time visit! The tech Bernadette was quite knowledgeable and shared her knowledge during the visit.

I FINALLY FOUND IT FOLKS!!!…read more I've been going to Refresh Nail Spa since winter 2023, after searching for salons that offer drill-free manicures and focus on natural nail care like IBX treatments. I ended up finding Bernadette, an independent nail tech who works there--and she's been an absolute gem. While she does use a drill (contrary to what I originally searched for), she's incredibly skilled, gentle, and precise--so much so that it never damages my nails. Her technique is both efficient and mindful, striking the perfect balance between machine and hand filing. Initially, I was getting regular gel manicures, but Bernadette truly cares about nail health, and she suggested switching to builder gel (BIAB). It was a game-changer. Builder gel doesn't require soaking off and allows for continuous fills--meaning you can build on top of your last set without compromising nail integrity. Since switching, my nails have grown so long, strong, and healthy, and a single BIAB manicure can last me up to 6 weeks! Beyond nails, Bernadette is a wonderful person--easy to talk to, knowledgeable, and deeply caring. She also specializes in pedicures for clients with diabetes or other health conditions, which speaks volumes about her expertise and sensitivity to clients' unique needs. If you're looking for a thoughtful, health-conscious nail experience, I highly recommend Refresh Nail Spa and Bernadette in particular. My monthly visits have become something I genuinely look forward to.

I discovered this salon in July 2025 and was initially very impressed. Even though I'm from…read moreBaltimore and am temporarily residing in the Midwest, I made a point to visit MyAllure Nail Spa whenever I was home. My first few visits were positive, which is why I'm giving three stars rather than fewer. Each visit, I had a different technician. I typically get polygel with a design, and the results were generally solid until my third visit on 1/3/26. After calling about 45 minutes ahead, I was seen, but while the design was nice, the base of the polygel set was poorly done (the tech was also rushing for an upcoming appointment after me). One nail had a visible hole in the product, which was patched rather than properly smoothed and reinforced. Less than a week later, another nail cracked across the middle. On 1/11/26, I called to ask about availability for a repair and was told to come in. After checking in, I waited about 30 minutes before being told it would be another hour. During that time, I overheard a technician grouchily tell the front desk, "Just tell her to come back another time," while I was standing nearby. That felt extremely rude and unprofessional, especially given that I had called ahead, was told to come in, and received a confirmation text. I explained that if there was no availability, I should have been told upfront. I had driven 35 minutes from Baltimore and could not wait longer due to a flight back to the Midwest. I really liked this salon, but the combination of subpar workmanship on my last set, being turned away after calling ahead, and the dismissive behavior makes it hard for me to return. Please be honest about availability so clients don't waste their time. The cracked nail eventually split completely and injured the skin beneath my nail bed. This salon is on the expensive side, so to pay all that $$$ and not get service that matches just doesn't work.

What a relaxing experience. I felt like I was at a resort with how they were so accommodating and…read moreattentive to my needs and requests. I received such great hospitality, from being offered wine, snacks, water and refreshments, I felt valued as a first time customer. They took great care of my hands and feet. I will definitely be back.

They do a really good job. It's very clean and the people are nice. This is the only salon in…read moreColumbia that I've gone back to more than once.

I had an awesome pedicure given to me by Tracey! Her bubbly personality and conversation made the…read moreservice even more pleasant. It's always good being able to get good service by positive people and she is one of them!!

Excellent service-very accommodating and personable. The spa pedicure with the callus remover and…read moreparaffin wax was just what I needed and I was very happy with the service I received. I came in tonight with my boyfriend at 8pm they were kind and still did the pedicures. Will return soon

PLEASE READ!! BEWARE. Columbia Crossing Center…read more This place is the worst nail salon ever. They conned my 12-year-old niece to get things that she didn't understand or even had the money to pay for; I sent my niece in to ask them how much it would be for a basic pedicure with regular polish and a full set with get polish for her nails. They told her $60. so, I told her she can get them done. When I came back to get my niece, she said she paid $127, She had her toes done which they claimed to use dipping powder and that's not what she asked for. They claimed that her big toenail was crooked which was a lie and said they put a fake nail on there. My niece said no nails was put on her feet or fingers. Why would you continue to add things to a child service when they told you what they were there for? Her fingernails were just painted, and no acrylic or tips was applied to her nails which was supposed to be a full set. it was all a mess. They claimed that they did a full set to her toes after making up all these lies and prices, they couldn't verify. (I have never heard of a full set to toes lol) omg it was a mess. my poor niece was so sad on her birthday because of this. I told them that was not what she asked for and that was too much money for something so simple. they refuse to remove the stuff off her toes and fingers and refund me or give me a percentage of my money back. My niece had to call her dad for more money to pay for this crap once they were done and gave her a price of $127. I wasn't aware of all of this until I picked her up. This is bad service and they need to be exposed. I know how nail salons try to get over so that's why I sent her in there for a price before they got started and we were still scammed. Pictures below. The work was sloppy and they cut my niece finger.

Friendly atmosphere! Great service! I see Lily and she is very much a perfectionist! Always a great…read morejob!!!

Second time here and they are just as nice as the first time. Very welcoming coming in the door…read more The employees are kind and they take their time. Came in for a pedicure and the service was wonderful! Feels high class inside but reasonable prices in my opinion.

Mother/daughter mental health day. Owner, very personable…read more Upon arrival we were greeted with a choice of champagne or mimosa. Clean and comfortable with massage chairs and privacy. Many options to choose and we had wonderful gel pedis. Will return in the future and when we are in the area.

I chose this nail salon because they were able to take me right away, which I appreciated…read more Unfortunately, the service itself was very disappointing. I came in hoping to unwind after having a very difficult day mentally, but the experience only made things worse. The technician who worked on my pedicure made several negative comments about my feet that felt unnecessary and borderline insulting. Instead of making me feel comfortable, I felt judged and embarrassed. The most concerning part of my visit was when he used the pumice bar. He scrubbed my heel so aggressively that it began to bleed. My heel immediately started hurting and stinging, and I was shocked that a relaxing service resulted in an injury. No one expects to leave a pedicure in pain. I understand that feet can require extra care, but there is a respectful and gentle way to communicate with clients and perform a service. I left feeling hurt--both physically and emotionally. I hope the salon takes customer care more seriously and ensures technicians treat clients with kindness and use appropriate care during services.

Excellent service! Deja is creative& open availability ( appt only) She takes her time on your…read morenails- no rush job. If you have any questions or concerns, she is responsive. Deja space is intimate, clean and inviting. I will be back soon for fill in! Thank you Deja!

From the owner: Independent nail tech providing luxury and quality nails in the heart of Columbia read more