David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

My wife and I are SO glad we called David of iSupportYou, who is a real pro. My Dell PC desktop was…read morenot booting up properly, and we couldn't figure out what to do. I found David here on Yelp, and he came to our place to fix it. He was not only knowledgeable, he did a great job updating the computer as he fixed the original problem, and was really easy to work with. His nice personality made this otherwise nerve-wracking process easier. And finally, his rate was very reasonable. We cannot recommend iSupportYou highly enough, and are grateful to have David's expertise available the next time we need computer repair. We highly recommend him!

My Mac laptop suddenly and unexpectedly crashed after taking excellent care of it ( for only the…read morethree years that I owned it ) just a few months before my wedding. I lost, or at least thought i lost, everything. I was absolutely hysterical, as my laptop was filled with all of my wedding contracts, 800 person guest list, and not to mention all of my family photos and photos with my fiance. David Olsen is a hero in the computer world. Not only did he recover almost all of my data, he was beyond patient during the lengthy process, as I had a hundred questions to ask him and needed things repeated over and over. I don't know a single thing about computers and he was so patient, understanding, and willing to help me. I highly recommend TTR Data Recover Services for any emergencies like mine. This has never happened to me, and I hope it will never happen to me again! I am very disappointed in apple, but I am so happy to have found this company! I wish I could give them 10 stars!!!!!

Completely uncommunicative. Kept my hard drive for two weeks (he had said two days) and didn't…read morerespond to any phone calls or messages. Finally I just went to get it back because I was just not getting any updates. Had to go back twice to get it because business hours are inaccurate. I'll take my chances elsewhere.

Waited over 3 months to get my external hard drive back. Then I had to call to figure out why the…read moredelay. Obviously it wasn't a rush order. They apologized for the delay. The quote was for over $1,000 to retrieve data. Not even an OFFER to reduce the price based on the fact that I waited for 3 months. They wouldn't have even communicated with me if I didn't initiate the call to them. Sorry, NOT RECOMMENDED.

Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

If you lose your precious pictures because you did not back up your computer, Inspector Technic…read moreData Recovery is the place to go. Ronnie is just awesome! I dropped my Macbook one time and my hard drive failed. I took it to the Mac store downtown and the Macnician, and they were not able to recover the data. In fact, they referred to companies charging upwards of $700 with no guarantee that my pictures would be recovered. I hated the thought of losing pictures of my 6 month old son. I found Ronnie on Thumbtack and he is incredibly personable. He made it incredibly convenient for me to drop off my drive and pick it up from him. He also charged a very reasonable amount for the data recovery (the best quote I had) and was able to recover all of my son's pictures and other archived pictures that I thought were just gone forever. He did all this very quickly (within a week) and just provided excellent service. He is the epitome of what a small business is all about. I highly highly recommend him for your data recovery needs!

I have had several computer and data recovery issues over the past few years, and each time Ronnie…read morewas extremely professional and knowledgeable about solving my issues. Not only was he able to recover the data from my crashed computer at a VERY reasonable price, but he was also able to recover files from a failed portable hard drive for my sister several years later. His patience and level of explanation during and after the recovery process were very thorough and helpful. I'm grateful for all of his hard work and his willingness to answer any questions, even well after the project was complete. The company offers a variety of technological solutions which are SUPER helpful and range from small, quick fixes to major, recovery and server creation options. I have recommended Inspector Technic to several friends and family members who were satisfied equally or greater with the level of care, delicacy, and professionalism provided. I will most certainly be back whenever I have a computer issue or need technological advice.

I thought our printer was completely toast when it stopped working last week after endless paper…read morejams. The printing had been lackluster any way, so I wanted to buy a new one. I'm so glad we didn't! My boss found PC Closure and had them come out for a super reasonable rate (xerox charges $299 for 30 minutes and PC Closure charged us just a one time fee of $85 and ONLY IF they could fix it). Kenton was our tech and he was phenomenal. He fixed the jam problem and got the printer to work again but didn't stop there - he cleaned the entire printer and it prints like new! The colors are so vibrant. I am so so happy with PC Closure. They made my life so much easier. I'd call them with any problem in the future.

From the owner: Enterprise Data Management: Can't afford to take your IT services in-house? Let us handle it for…read moreyou. In-house IT infrastructure means high costs and high risk. We can save you money on equipment, software, security measures and training, while also eliminating numerous risk factors. Network Setup & Installation: Setting up and installing even a small network can be a daunting task. If you have a large network, it will only be that much more difficult. Take the hassle out of trying to setup your network; let us do it for you and do it right. IT Consulting: It's time to upgrade your outdated hardware and software, but where do you start? Our team can come in, sit down and get a real understanding of where you are and what IT solutions are right for you. We can assess, plan, and execute a complete strategy for your IT needs. PC Closure provides many more services. Please feel free to contact us with any questions! Thanks!

We are very satisfied with the service and price we received from Bob. He fixed the problem we…read morewere having. It was my son's computer so I can't speak to what the actual problem was. Bob demoed the change that he made before my husband paid and took our computer back home.

I don't think it is possible to find a better business to repair anything computer related. This…read moregentleman is professional, gives practical advice and takes the time to show you what is needed. He won't try to sell you materials you don't need or overcharge for whatever services are needed. The prices are listed in full view. He is also so efficient. I brought my computer in because it was barely breathing, thinking it probably was doomed. He assured me that everything was fixable , showed me all that needed to be done at a very reasonable price . On top if that , my computer was ready in a very short time, not days later.As a customer , I don't believe a person will find a better experience than right here in this little shop on Roosevelt Road.

A complete waste of time - I feel cheated and scammed. My Mac M1 needed repair. I sent it to them…read moreand was told that my Mac would be completely unusable after their attempt for recovery. I waited and waited for their services and nobody reached out. I was told it would take 4 weeks to find out the status of my recovery... almost 3 MONTHS later of waiting I decided to reach out to them directly. After reaching out directly, I finally got a response. What was strange is that when they FINALLY responded it just felt like they had kind of forgotten about my Mac (that I sent in months ago) for repair and seemed to kind of play it off like they had been working diligently and "trying methods" the entire time. (Seems to me like they just completely forgot) Sure enough, after about 2 days (ironically AFTER I reached out) the tech let me know that my data couldn't be recovered. They then asked if I'd like to "recycle" the "scrap metal" (are you kidding?) or pay a shipment fee to get my "scrap metal" back. I ended up shipping it back. After a shipment fee and an incredibly long wait, I got my Mac and it looked EXACTLY the same as when I sent it in. (Incredibly WEIRD) - Something told me to try to boot it up. I booted it up and it was literally NO different from when I first sent it. After being told I couldn't ever use it again, and here I am, typing this review on the VERY SAME MAC THAT I SENT IN. I literally found a YouTube tutorial and it took me 2 minutes to solve the issue. A total waste of time and money. Never using their services again.

8A5E is the place. Awesome staff, elegant decor, appropriate vibes and the best Black Bean soup…read morenone to man. A true definition of Cafe.