If I could I did give the owner a -10. After 33 days into a 14 day job. He quit. He had poor…read morecommunication skills and lied to me about several details of the work that was done. Then he cursed me and threatened me with a lawsuit when I complained and asked for my money back. ALL of the work that was done has to be redone. I am out all of the money I spent and have to spend more to get the job done. The est was 10k I spent 5k and I got nothing for it. I DO NOT recommend for any kind of remodeling.

I was extremely satisfied with the work when it was finished, there professional attitude and…read moreattention to detail set them above the bar. The owner asked me exactly how I pictured it to look when it was done and made it happen!

I had seen a retractable deck cover with a permanent frame at the home and garden show. I had…read morereached out to the local rep asking for information and she sent me a link to an online catalog. Long story short, she was NOT helpful in any way - merely an order taker. I couldn't make heads or tail of their website - but I knew exactly what I wanted. I looked elsewhere for a vendor to no avail. Even if I had ordered with the online company, I would have had to install myself or find an installer. So I turned to Yelp . . . I have had MUCH success with Yelp finding excellent service and skilled providers. I entered the details of what I wanted and submitted the project for response. I got maybe 4 companies contacting me - one being Eric Call Contracting. This company asked to schedule some time to talk - and so we did. All the other responses merely asked if I HAD the deck covering as they just wanted to install it. None would entertain the idea of helping me source the deck cover. Eric and Angie showed up when they said they would and we began to talk. I explained what I wanted, showed the brochure from the home and garden show, showed them our deck - and they went to work. Eric tried to work with the awning company I had wanted to buy from - but he got nowhere despite being more persistent than me. Eric still understood what I wanted - a permanent frame that would attach to and extend up from the deck with canvas runners that we would open and pull shut and remove in the winter. We would also be able to replace the runners should they get damaged. Eric drew up a design and shared it with me - along with possible runners he found on Amazon. We had a lot of back and forth and they were great keeping in touch. I finally decided to go with them despite having no other bids for comparison. Clearly no one else wanted to do the work needed to get me the deck covering I wanted. I signed on the dotted line and cut a check to get the project started. Again, Eric and Angie did a great job of communicating with me and providing updates. Although working through Yelp does provide some financial protection, I was still nervous going with the first company I contacted. But they definitely earned my trust - the materials showed as promised. And work began as promised, and before I knew it, my vision of a deck covering had materialized! Our deck is on the back/south side of the house. There are no trees or shading so we fight to keep the house cool on sunny days. We had recently replaced a large, rust painted deck with a smaller light treated wood deck. Now with this covering, we are already enjoying not having to turn on the A/C as much, leaving the back door open for a breeze, and actually being able to sit on our deck when the sun is hot. We've also been able to pull the runners closed when a windy storm hit. And in the winter, I'll take the runners down to protect them and allow full sun in the cold temperatures. I cannot say enough about how I appreciated the work this company did. I highly recommend you contact them when you have a project.

I recommend ECC without hesitation. We had excellent communication during the project, always…read moreknowing who or which subs would be coming to our home. They were accepting, even encouraging, of evolving the project and change orders along the way. They arranged for the trades to additional small changes beyond the project while those trades were in our house. Our project was not an addition, it involved renovations with impact throughout our house. The results look like they have always been part of our home not added on. I recommend ECC without hesitation.

(614) 778-6145COMPLETE RIP-OFF! PLEASE READ! I have video of his subcontractors fighting on our…read moreproperty. Poured walls were the worst I have ever seen. Plaster work looked to be done by children. Plaster started peeling with in 2 weeks. Installed pool cover incorrectly which burned up the moter. HORRIBLE tile work. The steps were woobly and crooked. Then wanted their next draw and would not fix the items that were supposed to be done to recieve that draw. I wanted them to finish the work then receive payment. He dismissed the job entirely. Said good luck trying to find someone to fix everything for less than what he was owed. He obviously knows NOTHING about how to build pools. He is a used car salesman that hires garbage subcontractors. NEVER checked on the job during the process. I told him the drains were not installed properly multiple times. and When I asked him why they didn't fix the drain before concrete was poured. HE said why didn't you check it before concrete was poured. YOU WILL BE TAKEN BY THIS GUY.

From the owner: For over 20 years we have provided our clients with the highest standards of luxury design,…read moreprofessional craftsmanship, and exceptional quality. We are committed to giving you the five-star experience you should expect when designing and building your custom relaxation destination. We say what we mean and mean what we say; we deliver on our promises and communicate transparently to build trust in our company so you can relax and focus on the joy and excitement of creating your dream backyard resort. We created our residential pool division to serve the homeowner who wants a preeminent five-star experience and the best in professional service: no runarounds, false promises or disappointments. You've worked hard to make this investment in your home, and our objective is to make it a stress-free experience for you. As a leader in the commercial pool industry for over 20 years, we pride ourselves on our attention to detail, accuracy, and friendly professionalism. We also specialize in structural repairs and can remodel or resurface your existing residential or commercial pool.

Timely responses and great service. Mr Tool Belt replaced rotting wood trim - recommending vinyl…read morereplacement for longer wear and no maintenance which no other handyman did. They also replaced a door. Some other contractors considered our project too small. Their estimate was competitive with others we received. We would highly recommend for timely, quality work on any of your home improvement needs.

Needed a couple of items fixed- roof vent and disposal. Not urgent, and it ended up taking a month…read moreor so for them to get the jobs actually done, due to scheduling and weather, which was fine. I'm sure if I'd said it was urgent they'd have tried to come sooner. They came out a week or so after I called to check things out and give me a quote. That guy, Matt, and the later handyman were friendly and efficient. Then another few weeks till they came out. I got the disposal and they installed it, plus added a plug under the sink and fixed the wall switch. Took an hour or so. This is the only handyman our dogs haven't barked at when they got here, and never did. He said he has dogs, but sometimes ours go nuts no matter what, on just hearing or smelling a stranger. The roof took maybe half an hour. Again, professional and efficient. Prices seem a little high to me, but it's been awhile since I hired anyone so this may be the new normal. And I used to be able to do some of this stuff but can't now, so, I have to pay someone sometimes. Worth it to have it taken care of.

Test your water before they leave. For the expense charged, everything should be right and mine…read morewasn't. I have no hot water in my bathroom tub, something's not hooked up right. We're very satisfied with the job they did, looks great, but familiarity breeds complacency and the guys who did the job did this a million times before to the point they didn't think to check their work when they were done. The customer shouldn't have to bird dog the contractor to check their work and make sure it's right.

This company was great, seriously. Professional, courteous, polite, and on time when they said…read morethey'd be at our house. The installers were great and tolerated my yappy dog barking at them every time they went out to get things from their truck.....so annoying, the dog that is. I would have given them five stars but the boss I'm married to said they forgot the spare shower head! I hate when that happens....lol.

Repaired my bathroom floor it was molded and falling through…read more Got it done in 2 days and it looks amazing! Quit to respond and great work!