Had these guys reface our cabinets. Fantastic work and the whole process went smooth as can be…read more Price was fair and we are very happy with the quality of the work. There was a door that would not close properly a few days after they were finished and they came right out and fixed. Top notch company. I recommend to anyone.

Extremely unprofessional experience. A driver in a Heritage Homecraft-branded Jeep aggressively…read moretailgated me, followed me into the Columbia Athletic Club parking lot, and made obscene and inappropriate gestures toward me before leaving. Completely unacceptable behavior from someone driving a company-branded vehicle.

**** Update since original post****…read more I'm writing this update to reflect changes with Abodian since my initial review. While my experience was far from ideal, the company is now under new leadership and has shown a commitment to improving their practices. Though they couldn't resolve the issues we encountered, they did make genuine efforts to address the situation and engage constructively. If you're considering Abodian, it's worth noting their progress and their efforts to turn things around. Be sure to discuss expectations and project details thoroughly to help ensure a smooth experience.

I scheduled an appointment for Black Friday about 4 or 5 days ahead of time. I used their online…read morescheduling page. Within minutes, I got confirmation via text message. Then, every day after that, they sent me another message, including the day of. Then, an hour before the appointment, they sent me another confirmation message. My wife and I drove to their location, and there was nobody there. I figured someone might show up at the exact time, so we waited. About 10 minutes later, I get a phone call from a rep from Abodian. They told me that the company was closed for Thanksgiving holiday. You must be kidding. It is 2024, and the technology is there to prevent this. 1. They should be using a scheduling service that allows blackout dates. 2. They should be sending the text or email notifications to not only the customer, but whomever is supposed to be taking the appointment. 3. They should be updating their hours of operation so that they are accurate on search engines. When I searched, they showed the location was open that day. Then, to top it off, they rep told me on the phone how the company was going to make it up to me and that I would get a call on Monday. Not only did I not get a call, but I have not heard one single word from Abodian since that Friday. Hands down, the worst experience I have ever had with a company. It is bad enough that you wasted my time, but no follow up after the fact. I strongly encourage anyone to look elsewhere if you are looking for cabinets.

Reasonable prices. I picked up a shower door here and it has been rusting from the inside out since…read moreinstalling. I had to caulk it all over to seal it but it was cheap. I like their kitchen counter and cabinet options.

Fairly average and mediocre quality. Eva, Christine, and a hit n miss crew of installers. I only…read moremet Eva once for measurements. She was 30 minutes late for our appointment. My agent and I both had to drive in 50 minutes of traffic. We got to the house on time but had to wait for her. She was pretty cold and spoke just a few words during the meeting. There were some frustrating incidents and arguments during the cabinet installation that could have been completely avoid. Overall I was barely satisfied. I had to push very hard to get some of the quality issues fixed and it involved multiple trips. I will do much more research next time before I pay someone to do any work in my house again.

Unfortunately this company is not only very misleading but extremely incompetent. Rachel is their…read morepoint of contact and you have to be careful because she will tell you they can do something without actually verifying. Also poor communication. The owner Sergiu is also very flaky and once they get your money, will go mia. They mentioned they could resurface our granite countertops and when they sent their crew there, the countertops still looked bad and the crew said they're not able to do such a thing. Rachel acknowledged the mixup and her mistake but stated they would not give us our money back even though that was not the intended job we hired them for. Same for Sergiu, no communication. I would look elsewhere since they will tell you what you want to hear to get a job.

Used Avrio to get all the stone for our whole house remodel. From the quartz on the counters to…read morethe slab porcelain in the shower and it all turned out beautiful. We had zero issues with Avrio. Everyone we came in contact with was very professional and they definitely know their trade. We recently had to have a countertop removed for some work in our kitchen and Yuri was very responsive. He was willing to work within our schedule and it gave me a peace of mind knowing my counter would be removed with care as it can be a delicate job. Thank you Avrio!!

For our kitchen remodeling project, we asked design proposals and quotes from three companies…read more Although ABS did not offer the lowest price, Vinson's proposal met all of our requirements and was very reasonably priced. We chose ABS primarily because of two key solutions Vinson proposed: one was to reuse two hardwood pantry pullouts from our original cabinets, and the other was to remove the soffit above the existing cabinets, extend the new cabinets all the way to the ceiling, and hide the exhaust duct inside the cabinetry, which resulted in a very clean and attractive look. Construction started after Thanksgiving. Despite the cold, windy, and rainy weather, Vinson's team was always punctual and highly professional. They paid great attention to detail, including excellent dust control during the demolition of the old cabinets. Our house is relatively old and was renovated in the 1970s, so the floors and walls are not very level. The team handled these challenges very well. Vinson also provided helpful and professional advice regarding replacing the aluminum wiring connected to the electric oven with copper wiring, which gave us greater peace of mind regarding safety.

Mica and Vinson are competent, kind, PATIENT and, just plain amazing! My neighbors used ABS for…read morethe cabinets and quartz countertops for both of there houses and referred me to them for my kitchen. I am so thankful. I came in with a design and Mica's attention to detail caught a couple of dimension errors that would have caused me problems at the install. I was so thankful she found them before we got too far along to fix it. Unfortunately, I was already signed up with a different contractor to install the cabinets as part of a larger project so, I was not able to have ABS install the cabinets. I regret this. My contractors were not as skilled as Vinson. Thankfully, he was kind enough to make himself available, on a number of occasions, to give input to ensure that the cabinets could be installed correctly and look their best. I really appreciate his professional attitude. The cabinets are well made and beautiful. ABS's quartz fabricator, Kenny, was very skilled. I was concerned about the placement of the faucet centering on my kitchen window and he was able to give me exactly what I was looking for. Also, the countertops were installed so well you can barely see the seam in the quartz. It would have to be pointed out to you. I can't say enough good things about this place. I would use them again in a heartbeat.

We replaced our granite countertops with quartz from Sanyuan. I am very pleased with the outcome -…read morethey were competitively affordable and the installation process was a dream. The installation team was so kind and cleaned up after themselves each day. We love our new countertops and kitchen island. My only feedback was that the invoicing was super scary because of all the disclaimers they put in there to protect themselves against dissatisfaction. It made me a bit weary at first but they really came through in their execution. I would buy from them again and would recommend in a heartbeat.

I made a big mistake to remodeling my kitchen here and paid almost $20,000. Amy will try to make…read moremoney from you as she can , she is scammer. They will ask you to pay a mistake that's they created. They did crack the sink during installation but Amy give me an excuses that due to cold weather the sink crack, I leave the sink inside of my house and alway warm so this is really ridiculous. I have photos after installation with big crack on sink. Now, Amy ask me to pay the labor $750 + tax + materials to install the new sink. I already paid some mistake that they created before but this issue I won't pay for this ridiculous request again. I am so regret to invest my money here. STAY AWAY from Amy and this company if you don't want to regret like me at the end.

Custom Touch Granite LLC - Quality, Integrity, and Exceptional Service…read more My wife and I recently decided to update our kitchen countertop with a beautiful natural stone, Quartzite. Before finding Custom Touch Granite LLC, we first visited ProGranite Surfaces LLC to explore our options. Initially, a helpful lady at ProGranite Surfaces described where to see the slabs and even made recommendations on which warehouse to visit. We selected three stunning quartzite slabs, and my wife returned to ProGranite Surfaces LLC with the paperwork to discuss our choice and get a quote. Unfortunately, our experience there was disappointing. The customer service representative not only overpriced the stone--quoting us an astonishing $80,000 including installation--but also treated my wife in a manner that was far from professional or courteous. He made assumptions without proper communication and did not demonstrate the level of respect we expected. While I don't blame the company as a whole, it's clear that individual actions can deeply impact a business's reputation. I hope the management pays attention to who represents their company on the front lines. Feeling discouraged, my wife turned to Google and found Custom Touch Granite LLC. She visited them in person, bringing along the same paperwork she had shown to ProGranite Surfaces LLC. The difference in service was immediately apparent. The team at Custom Touch Granite was respectful, honest, and transparent from the very beginning. They called the warehouse in front of my wife to confirm the cost of the material and provided a fair and reasonable estimate for both the stone and installation--including a free bathroom sink. Impressed by their integrity and straightforward approach, we didn't feel the need to shop around with other contractors. We trusted Custom Touch Granite at face value, and they did not disappoint us at any stage of the process. From the initial customer service to the precise measurements and expert installation, every member of their team demonstrated professionalism, skill, and a genuine commitment to quality. When a minor issue was discovered, they responded promptly and resolved it without hesitation. Their service truly went above and beyond our expectations. If you're considering updating your kitchen, fireplace, or bathroom countertops, you can't go wrong with Custom Touch Granite LLC. Their quality-minded approach, combined with integrity and full customer service, sets them apart. We wholeheartedly recommend them and believe they deserve a gold star for their outstanding work.

Great spot they helped me with a granite countertop I had already. It needed one of the rough flat…read moresides to be shaped to a bullnose and polished to match the rest of the already done countertop. Most places were really expensive! When I came here they were happy to help and did my work in a couple days and was half the price of competitors. I would recommend this place! I also reached back out to ask for advice on how to remove a couple scratches and they again were happy to help and gave me good advice I used at my house! Sometimes your best friend is the right color Sharpie! Thanks for the help!

We recently renovated our basement to change it into a separate living space with a kitchenette for…read moreour teens & soon to be college agers. Our handyman recommended Hy . They are a standard size cabinet sales and install company & do not have custom size cabinets. They didn't have black cabinets that we originally wanted but we do like the dark espresso cabinets we settled on. We also ended up with two deep dead end cabinets vs corner units since they do not do custom sizing. We were, however, highly motivated by their low prices & ability to install both cabinets & quartz counters in one day. The rest of our experience was less important to us than getting a good price and install experience. I noticed a couple earlier reviews marked them down to one star for the customer service. In our experience in the show room, they let you look around independently and don't use high pressure sales techniques; which we appreciated. some of the other reviewers seemed to want a lot of direct personal attention & other sales bells/whistles. If shoppers expect high-end customer service for low priced product, I do see how they can be disappointed. To place an order, take your measurement drawing to the person at the counter. If you use them as installers, they will check your measurements on site prior to install and revise the order, if needed. I do recommend using them to install cabinets, counters, AND pulls since if you make a mistake installing it yourself (drill the wrong holes in the cabinet fronts, etc.) they require you to buy the whole cabinet to replace the parts. They don't sell separate parts like hinges & fronts. We made the mistake of not having them install the pulls & our handyman made a mistake drilling the wrong holes (4" vs 5") for pulls on two drawers. He had to buy two whole cabinets just to replace the drawer fronts. I have marked down half a star for this since they didn't warn us about this policy during our purchase & there was no mention of them installing the pulls during our purchase. Luckily, the cabinets are not super expensive & our handyman thinks he can resell the cabinets with the 4" pull holes. I have further marked down another half star for a couple of small issues during install. 1) They didn't warn us about the very strong & toxic smelling adhesive that would be used for the counter tops. In retrospect, we likely should have been out of the house during countertop portion of install since we all had headaches the next day. 2) There was a small issue with the electrical outlet for the microwave cabinet. They mis-measured where to cut the hole in the cabinet & attempted, to instead, move the electrical. Our electrician popped over during install and told them that wasn't safe. So, they cut an extra hole in the back of the cabinet (where it should have been to begin with) to allow for the outlet. Due to a soffit situation for heating ducts, the right side of the microwave cabinet is permanently closed (as expected) & so we will never see the extra hole at the back of the cabinet & don't really care about it. In all, the price was right for our basement kitchen set-up & has met our expectations.

I would give less than 1 star if I could, the worst possible customer service I have ever…read moreexperienced. They sell you whatever they can but ghost you if you have any issues with product. My cabinet was wrong size and didn't fit and I talked to the woman at front desk 3 times and she took my info but then never called me back. I then called again after 6 weeks of trying to get return phone call and he said it would be another min charge of $850 after I already spend over $3k with them. Total scam and riffoff place. I will never go back and will never recommend them to anyone.