Sold bad and potentially hazardous product and refused to exchange for non hazardous product. Check…read moreyour dab as they sell old discolored and foul smelling, they have been reported to the Liquor and Cannabis board for selling bad product

I bought 7 pre rolls in tubes. Three of the 7 tubes were previously used & filthy with it &…read moreaccording to law I can't return them. Those 3 ($15) go in the trash. Never shopping here again.

It's a alright little shop the prices are high everywhere around port orchard and it matches that…read morestatement the budtender gave me a rec after telling him what I dab regularly and what was recommended after was a garbage waste of money dab he had sold me. Not thrilled.

Great Customer Service and product knowledge of budtender was excellent which means I got some one…read morehit quit shit that totally went.... with my evening!

Ok so I know it's a little harsh for a first review but let me explAin. This new retail stand can…read moreonly be described as just that. They seem like a fresh bunch that have opened up on the other side of a small town to get in the green light business of dispensing ganja. This in itself is a quite easy task, amusingly enough. An individual with the education of a 9th grade schooler and the proper gardening resources could essentially grow and distribute the same thing at better prices with higher margins. (Legal jargon aside of course). The task of creating a proper business experience is what has been bestowed upon these industry new comers and their little year round supply of Girl Scout cookies. This place is fresh out the box so I will properly update my review later. They don't have access to some organic brands that I prefer, namely Canna Organics and it has a very trap house in LA feel to right about now. Good deals for decent bud and the lot, every other place in town just about is better however.

Hi- warranty is for shit. Manufacturers warranty doesn't apply, only to specific products and you…read morefind out after the sale. This is after the wizard that answered the phone could not identify their item NEU and I had to drive over to find out. Needless to say my very last visit to this place. I left without the crappy device or my money. Just told not to cuss at them....

I always get really good cartridges for reasonable prices, their selection can vary but recently…read morethey're carrying more brands and wider selection. Love the staff they are all super knowledgable and kind, and they've treated me with the same high level of customer service the whole time I've gone here. Great bud shop and happy to be a regular!

Great vibe! Pretty annassuming as it's on the side of a gas station, but great products and…read moredefinitely my favorite dispensary in the area

They are under new management. I will not go back. The manager is crass, mean, careless, snaps at…read morecustomers and employees equally...no thank you. I'm happy to pay more at the nearby Gallery to be treated decently or drive further to the 420 Spot in Port Orchard for excellent prices and great service. I used to love Sweet Jane, but the a-holes working there now do not deserve a dime of your money.

Everyone here is so knowledgeable and really helpful. I…read morefrequent it a lot and you can't get a better deal than what they offer....25% off everyday.

Just bought a 1g cartridge and the same night the mouth piece snapped off most likely a small…read morestress crack, over the phone I was told to bring it in with the receipt and packaging and I can get it exchanged. I came in today and the best they could do is 40% off on another cartridge. What's the point of being told to keep the receipt in case of a defect if you guys aren't going to exchange it

Root Cellar is the best cannabis store in Mason. We've experienced all of them, Root Cellar tops…read moreeveryone in price, service, selection and online ordering. This is our favorite cannabis store. We're in here all the time and have come to love this business and the people who work there. We've been to all of the local stores in Mason and there's some good ones out there. But the Root Cellar is consistently the best, with the best service and the best prices. The main thing I love about Roots is their online order system which is fabulous. Being able to browse through their menu, order online and be in and out in seconds is amazing. I love that their menu is always changing. They always have their staples at different price points but there's always new stuff to try which I love. Their menu is really excellently curated and probably the best we've seen in Mason. Several different high quality items at several different price points each category of item you could want. Roots' pricing is consistently the best out of everyone we've experienced in Mason. They consistently come in at least 10% under all of the other stores. Especially when you order online and get an automatic 10% off at the start. We don't even bother looking at other stores anymore because Roots' is consistently the best price and best experience. We really like the service and people here. The owner is a really great guy with great energy. We love all of the ladies who work here. The manager lady has a great sense of humor. The lady with glasses has great energy and spent some time educating me on new technology which I was impressed they took the time to do that. They've always a very pleasant experience. Cannot recommend the online ordering more highly.

Wow! Talk about amazing customer service! In a nutshell, These folks saw that I had accidentally…read moredropped a franklin and contacted me to give it back! Small acts of kindness make a huge impact! Thank you Root Cellar. I will never forget your kindness!!

This place is my go to dispensary. Always hoping Mason is working, his recommendations are always…read morethe best quality products that I'm absolutely willing to pay for. I don't feel like I'm wasting my money and not getting the best bud for what I want to do anymore.

Great experience today at the Green Door, Mason was incredibly friendly and knowledgeable. While…read morethe wide selection of items can be overwhelming, Mason asked the right questions to help narrow down the options and find exactly what I was looking for. I truly appreciated his expertise and excellent service.

I was a regular customer here , every Sunday I watch football next door at Los Cabos Mexican…read morerestaurant and then come to the cannabis store at half time, well this week their NOT so Nice Manager Rachel decided to put a note my car saying I'm not a customer, don't park in our lot , when I had gone in before the game this week to tell we were parked there and we would be in to buy at 1/2 time . When I came out I had a note on my car , I went in to talk to her about it ( as I know the owner and he's has let me park there before, because we were customers) when I went inside to discuss it it , this "manager " Rachael was VERY RUDE about it !!! As a result of this I will go down the street at 1/2 time to Clear Choice and buy my products!!!! Bad customer service!!! OH and she doesn't care if they losses business over this kind of crap !!!! Well you just lost some !!!

it's always great visiting Destination Hwy 420. Brian, John & the All the Gang did a bang up job @…read morethe 420 Fair this year. We look forward to being the company's Prideful Walking Billboards for the coming season & can't wait till the 7:20 festivities. we also want to thank all your great vendors like SPF, & My Wife loves her Doghouse shirt & Hoodie too. we had so much fun. the fair was a blast!