I'm writing this review to acknowledge the amazing customer service by the budtender SAM !! He went…read moreabove and beyond to find good choices for me to smoke, he kept in mind my budget and even recommended some of his favorites!!! I absolutely will be coming back because of him !! His energy was so high and vibrational !!! It made me leave with a smile !! Godbless his soul HE NEEDS A RAISE !! sometimes going into dispos you get a weird quiet awkward vibe like they want you to hurry up and buy and your not allowed to ask questions but he made me as a customer feel safe and acknowledged as a newly 21 year old I really appreciate that !!! GO TO THE GALLERY !!

Ready to take your experience to the next level? Want a broader selection and excellent daily deals…read morewith regular point deals? This is your beginning and end all for the best cannibalism experience. Yes, slightly out of the way, but so worth the journey. The customer service and knowledge of various products was impressive and within my meager budget. I was so excited to try the Lemon Sorbet with 100mg for $12.00 in either a large or smaller size at same price. I went large to enjoy more of the sorbet flavor and less taste of the cannabis. Excellent prices on edibles and cartridges. Oh, prefer to pay via debt or credit vs cash? No problem. And, if you are looking for work, the benefits offered in this chill dispensary match any corporate giant. Come chill in the lounge and make this local dispensary your one-stop-shop on the peninsula.

Great Customer Service and product knowledge of budtender was excellent which means I got some one…read morehit quit shit that totally went.... with my evening!

It's a alright little shop the prices are high everywhere around port orchard and it matches that…read morestatement the budtender gave me a rec after telling him what I dab regularly and what was recommended after was a garbage waste of money dab he had sold me. Not thrilled.

Hi- warranty is for shit. Manufacturers warranty doesn't apply, only to specific products and you…read morefind out after the sale. This is after the wizard that answered the phone could not identify their item NEU and I had to drive over to find out. Needless to say my very last visit to this place. I left without the crappy device or my money. Just told not to cuss at them....

I always get really good cartridges for reasonable prices, their selection can vary but recently…read morethey're carrying more brands and wider selection. Love the staff they are all super knowledgable and kind, and they've treated me with the same high level of customer service the whole time I've gone here. Great bud shop and happy to be a regular!

Wow! Talk about amazing customer service! In a nutshell, These folks saw that I had accidentally…read moredropped a franklin and contacted me to give it back! Small acts of kindness make a huge impact! Thank you Root Cellar. I will never forget your kindness!!

I have been coming here for about four years and the bad reviews really surprise me. Everyone has…read morealways been great here. They are knowledgeable and personable. It's also dog-friendly; I can bring my dog in and they often have employee dogs in there too. I'd highly recommend this store.

Everything they're very kind, and caring! They take extra time with you when needed. They have…read moreenough knowledge to answer. I would say most all questions! A great variety! A different deal every day of the week makes it fun happy hour spin the wheel even better! Would highly recommend!!

Very lack luster the older lady's working as "budtenders" the customer service was garbage no…read moregreeting at all when I walked in but was very pleased to great every other customer but me I'm new to this area and that was only one issue my second issue is the extreme price gouging I'm a medical card holder and they didn't even ask me about anything just wanted the transaction to be short as possible. And it seems as if the owners live behind the shop not professional I spend hundreds of dollars on oleum and I will not be back also it stinks like mildew and old building as soon as you walk in what a joke.

Poor customer service. They let the line get long before someone will come out of the backroom and…read morehelp the next customer. They don't seem to value the customer.

I'll be blunt -- this place was a very disappointing first impression…read more I showed up ready to go in, clearly 21 with a valid ID, but was refused entry just because my license was vertical. No explanation, no attempt to understand, no verification beyond the orientation of my ID. Meanwhile, my friend with a horizontal ID was allowed in with no problem. It didn't make any sense and felt arbitrary and unfair. What frustrated me most wasn't even being denied -- it was that they couldn't be bothered to explain why. If you're going to enforce a rule that literally turns people away, the least you could do is communicate what that rule actually is. Instead, I was just left standing there confused and bounced. Service wasn't helpful or accommodating in this situation, and it definitely didn't feel welcoming. If your policy is going to discriminate based on the format of someone's ID rather than their age, that's something customers deserve to know before they make the trip. I get that venues need to check ages, but what happened here felt bureaucratic and unnecessary. Until they explain or fix this policy, I won't be coming back. Would not recommend based on experience.

I come here from another town to get The Naked Science bath salts. I have health issues that cause…read morea lot of pain and I can't smoke or eat edibles anymore because in the last couple years all has started giving me horrible anxiety even after long breaks. (Yes this makes me extremely sad because I've used it for many years recreationally and medically.) I have a really hard time finding this specific brand because a lot of stores have stopped carrying it. I hope you guys keep carrying it because I will happily buy them all throughout the month (not the orange though it has glitter and my bathtub looks like a unicorn farted in it ) PLEASE PLEASE PLEASE keep stocking then in your store! I've tried other brands and they just don't help the same. These also work better than the bath bombs I buy when I can't find these!!!! Also everytime I have been in the employees have been amazing, friendly, helpful and very personable. Worth the drive for me!

Talk about some lazy workers at a store. Their customer service should receive a zero. When you…read morewalk in and you ask them a question and they say go to the menu what's the purpose of their job? Are they just there to take your order. Aren't they there to answer your questions? I will never be back here. ****And 9 days after left this review, I have not reach out to or apologized for the employees behavior!!! That says a lot about the management at this place as well!!!

Giving 5 Stars after my second visit to Green Door since I moved to Seattle last month…read more Knowledgable and friendly staff, convenient ATM, spot on recommendations, solid product, and great parking. Fun to shop with a coffee from the cart outside. This is definitely my new favorite Cannabis Shop .

Great experience today at the Green Door, Mason was incredibly friendly and knowledgeable. While…read morethe wide selection of items can be overwhelming, Mason asked the right questions to help narrow down the options and find exactly what I was looking for. I truly appreciated his expertise and excellent service.

I was a regular customer here , every Sunday I watch football next door at Los Cabos Mexican…read morerestaurant and then come to the cannabis store at half time, well this week their NOT so Nice Manager Rachel decided to put a note my car saying I'm not a customer, don't park in our lot , when I had gone in before the game this week to tell we were parked there and we would be in to buy at 1/2 time . When I came out I had a note on my car , I went in to talk to her about it ( as I know the owner and he's has let me park there before, because we were customers) when I went inside to discuss it it , this "manager " Rachael was VERY RUDE about it !!! As a result of this I will go down the street at 1/2 time to Clear Choice and buy my products!!!! Bad customer service!!! OH and she doesn't care if they losses business over this kind of crap !!!! Well you just lost some !!!

it's always great visiting Destination Hwy 420. Brian, John & the All the Gang did a bang up job @…read morethe 420 Fair this year. We look forward to being the company's Prideful Walking Billboards for the coming season & can't wait till the 7:20 festivities. we also want to thank all your great vendors like SPF, & My Wife loves her Doghouse shirt & Hoodie too. we had so much fun. the fair was a blast!

Love this place. It's my go-to for pre-rolls and Azlin was super helpful and informative. She…read moreintroduced me to some great products!

Was in there for the first time yesterday. Bought a $50 cartridge. It is not working. Called the…read morestore and they said they are not accepting returns, but will give me 40% off of another product. They think I should throw the brand new one away and buy another one to see if that one "might work". There are other shops in Tacoma that have a much better return policy. The lady who helped me yesterday was great, but I am not going the lack of them making good on a faulty product is completely unacceptable.