I felt the need to leave a review on this place because I had such an odd experience with a staff member during my short visit to Kitson. This staff member was rude, hostile, and seemed eager to pick an unnecessary argument with a customer. I later found out this staff member's name is Fraser Ross - the owner of the store.
I decided to look up more information on this store and was appalled at what I found. One look at their instagram account is all you need to figure out what kind of rhetoric they embody as a company. Their posts are full of hateful messages, mostly political. They appear to worship Trump. Many of their posts have been flagged for misinformation. Not a single post within the last three years has been about their products. Shouldn't a fashion and lifestyle boutique want to highlight their items, not their highly skewed political beliefs? They also have an odd obsession with "calling out" unwanted customers through their social media platform. This often involves revealing Personally Identifiable Information that could lead to that person receiving harm from others. Kitson makes it very clear that not everyone is welcome in their store, and they emanate hatred and judgment both in-store and online. Personally, this is not a message that I would like to support, and I encourage others to walk away from this store as well. read more