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Services - Klaws by kat

Manicure

Manicure and pedicure

Nail fill-in

Nail polish change

Nail polish removal

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4 years ago

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Polish n' Refine

Polish n' Refine

4.5(104 reviews)
0.7 mi•West Roxbury Center, West Roxbury
•$$

I've been coming here for over a decade, and that alone says a lot. The work is consistently…read morebeautiful, detailed, and long-lasting--you can really tell there's skill and care behind every set. What keeps me coming back is the overall experience. It's always welcoming, relaxing, and feels like a little reset every time I go. They do get busy (for good reason), but there are multiple talented technicians and great work all around. Definitely a spot worth checking out! Highly recommend

I walked into Polish n Refine in March 2018 thinking I was getting my nails done one time. I hadn't…read morehad my nails done in over a decade. Instead, I ended up coming back every 2-3 weeks for nearly eight years -- and that alone says everything. Monica is truly exceptional. I get builder gel nails with gel polish, and her work is consistently beautiful, precise, and long-lasting. But what really sets her apart is who she is as a person and professional. She owns the business and somehow manages to do everything at once -- welcoming clients, answering phones, supporting other techs with their clients -- all while giving you her full, undivided attention. She is the most observant and attentive person I've ever met. You never feel rushed, forgotten, or like just another appointment. Over the years, seeing her that often, Monica became a very dear friend. We know each other's lives deeply -- the big things, the small things, the in-between seasons. Saying goodbye when I moved to Virginia was genuinely one of the hardest goodbyes of the entire move. On top of everything else, her prices are extremely reasonable, especially for the level of care, consistency, and artistry she provides. If you're lucky enough to get on Monica's books, don't take it for granted. She's not just an incredible nail tech -- she's the kind of person who makes a routine appointment feel like a constant in your life. Polish n Refine is something truly special because of her.

Photos
Polish n' Refine - Orange with some sparkle

Orange with some sparkle

Polish n' Refine - Christmas nails!

Christmas nails!

Polish n' Refine

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Klaws by kat - nailtechnicians - Updated May 2026

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