This ship center is unreliable. Our household tries to avoid this ship center if at all possible…read more Two of two shipments since 2013 were not delivered successfully. So, 100% of our service in the past two years has been poor. I do not know if these drivers are overworked and cannot meet the demands or if the center is poorly managed, but there is a consistent breakdown in our shipping track once our packages reach Nacogdoches. The two times this center was used in the past two years was because we had no choice; both times, it was a hassle. (The first time, our package was given to a thief who just drove up but refused to sign or produce ID. He was given our package anyway. The second, the package said "Out for Delivery" for two days with no attempted delivery on the first day.) They either need to hire more drivers, train them better, or pay them more. My guess is all three. I tend to believe that the problem lies with companies or managers who just do not treat people well enough for their performance to matter or who extort employees for their labor without fair compensation. In any case, until FedEx looks into and solves the issues at the Nacogdoches ship center, our household will not be choosing them.

Even though the location is a bit remote I have always been welcomed by friendly and genuinely…read morehelpful employees who will always try to find the best rate on shipping. I only ship items a few times a year but each time I do I have received the same great, consistent service.

First, very professionally run business by its employees. No complaints at all with customer…read moreservice. Five stars for the staff. However,... The place is too small for the volume of business they do everyday. Others have mentioned fire hazard and so forth. I don't know if the business is a franchise or if it's UPS owned, but given there is a huge UPS depot in Lufkin, you'd think we could have a larger store. You could, for instance, better compete with Office Depot on the Med. One star for the owner.

Oh, what a delightfully *cozy* little UPS store Lufkin has! I mean, who needs space, organization,…read moreor basic fire safety when you can have the full experience of a human sardine can? I was *thrilled* to learn that this is the *one and only* UPS store in town because, really, why would a growing community need more than one place to ship their stuff? That would just be too convenient. Coming from Houston, where UPS stores somehow manage to function without resembling an episode of *Hoarders*, I was simply *awestruck* by the artistic arrangement of packages on the floor, by the mailboxes, behind the counter truly a masterclass in chaos theory. I briefly considered renting a mailbox here, but hey, why bother when it's already occupied by a mountain of lost shipments? And let's talk about that line oh my , what a *fun* little fire hazard! Nothing like being squished up against a door while waiting to drop off an Amazon return. Who needs personal space when you can have a front-row seat to disorganization in action? Oh, and the staff! Shout-Out to the one competent employee (the young Black man kudos, dude), but the rest? Yikes. I don't know if they were running a UPS store or just starring in a real-time simulation of "What Not To Do in Customer Service." If I were the owner of this store, I'd be mortified. But hey, what do I know? I only have a friend who owns *three* UPS stores in Houston that somehow manage to be clean, functional, and not a logistical disaster. Maybe that's just *too much* to ask for here. #Lufkin #Texas #UPS

No nonsense. Knowledgeable people. Able to handle all of my shipping needs for 5 years now.read more

This place is a gem !!!! They offer sooo many services and they are open until 6pm...... YALL omg…read moresoooo excited about doing business here. Their prices are better than what I normally pay to ship and let's not talk about the variety of boxes they have. So just know if you have an item that needs to be shipped and it maybe shaped a little funny this is the place for you and ALL of your printing, shipping, packaging and mailing needs. Friendly service from an awesome staff. I give this business 5 stars for all of the reasons listed above. Ship local and buy small.

Incredible service! Very friendly and helpful! They can do anything you need in regard to shipping…read moreand many more things! Highly recommended

Great service. Very friendly and knowledgeable staff! I don't ship often and Will took care of…read moreeverything for me. Was in and out within a few minutes.

Great customer service! Easily enterpreted what we needed and they took care of it quickly and…read moreefficiently. Friendly helpful staff. Great find!

From the owner: Pack, Ship & Copy is Liberty County's only locally owned full service packaging and shipping center…read morespecializing in small business and individual needs. Also, Notary, Fax, Laminating, Making Black & White Copies, Color Copies, Scanning & Emailing, Mail Box Rental, Packing Boxes - WIFI available. Stop in and experience our 5 STAR Rating Today!

This store is so convenient to have in Mineola! I drive from Winnsboro (a 30-minute ride) to have…read morethese fine people pack and/or ship for me. They wrapped a huge antique mahogany rocker for me to ship long-distance, and the chair arrived in perfect condition. They are also friendly and efficient. I highly recommend BoxCar in Mineola!

On 02-12-2026 I took my package to BoxCar Shipping with a Prepaid Fedex Label containing very…read moreimportant and senstive information for a client. Staff at BoxCar received my box and I received a printed receipt. I left the building feeling confident that my package was in good hands and that my client would receive it in a couple of days. In approximately 1 week my client called and asked about the package that had not been received so I looked up the tracking number on the Fedex website. To my dismay I found that Fedex had no record of picking up my package at BoxCar. I called BoxCar and a young man informed me that occasionally boxes were picked up by the wrong carrier and that often it took as long as two weeks for those packages to be returned to BoxCar. Apparently there is no system or supervision at BoxCar to ensure that the correct carrier picks up the correct package. It is now two weeks and 1 day since my package has been lost by BoxCar. This contained documents which, in the wrong hands, could easily be used for the purpose of Identity Theft and as of this date I have no idea what type of repercussions my client will suffer as a result of carelessness on the part of BoxCar staff. It isi also interesting to note that the website shown on Yelp and also on my BoxCar receipt does not exist or is not accessible. I am now driving to Tyler from Mineola when I have important documents to mail. Fedex has an Office there and does not offer services to other carriers. It takes considerable time to do this but at lease now I can sleep nights.

Always on their game. The nicest employees you'll meet , I love that they're so fast too!!!read more

I have been struggling to find the perfect place to drop off or ship items, especially during the…read moreholidays. This little gem in Royse City has literally surpassed every level of business etiquette and customer service I could have hoped for. I usually deal with the gentlemen (assuming the owner), but the girls are sooo sweet and helpful as well. Every visit I make to this place leaves me with a smile. They make you feel like family when you walk in. There is nothing that I have experienced in a great while that exceeds their customer care. You even learn a thing or two while there. I will always recommend them to family and friends. Thank you guys for top-notch service. You make this momma's day out less stressful every time.

I had to ship two packages and decided to go to Cherokee Parcel Post, which I pass by every day…read more The owners were super nice and helpful, and my packages were shipped out with no hassle.

I rented a mailbox here for a while. It was not very convenient. The place closes at 5pm and I get…read moreoff work at 5pm. Unlike the US Postal Service where one can pick up mail after hours, this place closes everything down right at 5. So I was never able to pick up my mail except to get off work early once in awhile so I can rush over before they close. I wish they would have it to where customers can pick up mail after hours like the US post office. Anyways, the place is clean and nice. I can not comment much on the staff, as I did not have much opportunity to interact.

JRD has provided many services to me over the years. They are always professional and courteous…read more Yes, there are fees, but they go out of the way for every customer. They have protected my parcels, my privacy, mailed things for me, and every single service has been worth what I paid! When they were moving, a cold pack came to the old address from Bird's Eye for testing purposes. JRD Mail got this and held it for me despite the errors in the address. No place provides better mailing services than JRD!

This place is terrible. The store even charges for taping a box -two dollars. The store will…read morenickel and dime you to death. It charges 3 percent to cash a check. It's sole purpose is to take advantage of the poor people who have no other means to get to better stores in town. The other mail stores are way better

They have fast service at a good price. What more can you ask for? You can even email print orders…read morein.

I needed 100 obituaries for my dad funeral same day that were 8 pages. I sent my order to them…read morearound 12 or 1pm on a Friday. My order was complete at 6pm that day. They were polite and considerate to my feelings and offered condolences. I would highly recommend this company for any copy services you may need. They are very affordable.