KNOTS FLOORING SAVED MY FLOORS AND MY SANITY!!!…read more I can't put into words how amazing this company is and I wholeheartedly recommend them! In November 2025, I sought bids to have hard wood floors put in a bedroom I am converting into a pantry and to have my existing kitchen and entryway refinished so that everything would match and I would have ample time for the floors to cure before the pantry installation. Knots Flooring was one of the companies that came to bid the work but I ended up using another company and it was one of the biggest mistakes I've ever made in my life. After two other companies came out and totally botched three refinishing jobs, I had to swallow my pride and reach back out to Knots Flooring for help. Athena was so lovely and gracious when I reached out to her to apologize for not using them and when I admitted that I really messed up but I needed their help desperately. Regardless of my poor decision making, they didn't hesitate for one second to come to my rescue. My pantry installation was scheduled to start on February 10th and despite the short notice, Knots flooring put me on their schedule immediately so I could keep the timeline for my project while allowing ample time for the job to be done well and for the floors to cure. Not only were Athena and Danny amazing and reassuring, I can't say enough about what a phenomenal job Renato and Julio (Cesar) did with my floors and the care and respect they exhibited for my house by taping everything off, removing my baseboards that were messed up by the other companies, securing my house, the incredible clean-up afterward, and all the little things they did to make my floors look beautiful and exactly what I was hoping for. If you're thinking about getting floors installed or refinishing your floors, don't waste your time taking bids from other companies, hire Knots Flooring immediately!

Working with Knots was a smooth and hassle-free experience from start to finish. Athena took the…read moretime to walk through the project (3 classrooms and an office), provide useful recommendations, and handle all the details, making the process easy for us. The installation crew was outstanding as well. They were professional, efficient, and respectful of our space, keeping the work area clean throughout the project. We are very pleased with the results and would gladly recommend Knots to others.

Cannot praise the team at Custom Flooring Specialists enough! Ari came out and talked us through…read moreall our carpet and tile needs, we went into their store and worked with their sales team to pick out materials, and Michelle was so communicative with us, once we accepted the quote, immediately got us on the books super fast. The actual team who installed the carpet was awesome, Riley was great to work with when installing our new baseboards, Luis did an excellent job on our bathroom tile, and Roger went above and beyond to make sure everything went smoothly. Truly you can tell these folks care about your project and their quality of work. Incredibly impressed with everyone involved. Will definitely be using them again when we change the rest of our flooring in our home. And would absolutely recommend them to anyone along the way!

Living room floors were old oak, deep scratches everywhere and just looked worn down. They sanded…read moreit all back to bare wood, put down a matte finish, and didn't leave the place buried in dust like I was expecting. Pricing was upfront the whole time.

Quality of the work looks good! Quick install and responsive to inquiries. Seems very comparable,…read moreif not better, in value. Their showroom is convenient and has lots of choices. Very helpful staff!

This is a follow-up to previous entries regarding the deteriorating (extra expensive) carpet I got…read morein November 2025. After connecting with Simply Floors early 2026 because of the shredding carpet and after a couple of inspections and coordination with the manufacturer of the carpet, I now have the replacement installed (June 1, 2026). The installation was a good process this time and the carpet will most likely hold up very well. Good installation, done within a reasonable time frame and confirmation of details beforehand was achieved. Would have given 5 stars if this was how it went in the beginning. Although I wouldn't recommend one company over another, I would recommend solid communication with all involved, especially with the install crew and company together so everyone is on the same page from the beginning and not just futile lip service. Follow-up inquiries are also important. Would I work with this company again---probably, since they came through with corrections.

Great experience from start to end…read more The only thing I recommend is that the installers call the customer when they are on the way to the home. The guys that installed my floor did not arrive in a company vehicle and did not have any identification (business cards). They identified themselves by saying they were there for the floor project. In today's world customers will be extra careful as to who they let into their home.

Bo, Francisco, and the whole team at Floor Coverings International of North Denver offer top notch…read morecustomer service and a great overall experience. We had been wanting to have our garage floor resurfaced since we moved in over a decade ago. Now that it's done it is transformational and we're so happy to have it ground down with a new epoxy coating applied on top. Everything from the estimate, to scheduling and the work getting done, Bo and his team did an amazing job! Very happy to work with this team and would highly recommend them for your flooring needs.

The crew was extremely kind and knowledgeable. Our new floor looks great! I would work with them…read moreagain in the future. I was referred to them by the Carpet Mill. The price was super fair for what we received!

Disappointing rush job didn't turn out great. The owner said it would take 4 days to sand, stain…read moreand seal the main floor so we made plans to stay out of town during that time - since this isn't a project that you can stay at home for. The crew finished in 1 day +2 hours the next day. They didn't mask off our new kitchen cabinets (or anything else) as they were supposed to so everything was covered in sanding dust. They left in a hurry without locking up the house. The front door was propped open with the key in the deadbolt and all of the lights left on. They left tools and trash inside and outside the house. The owner was apologetic afterwards but accepted zero responsibility for his crew. You might think they would check to make sure everything was done correctly before letting us know they were finished, but apparently there is no quality control. There are several areas that look bad - ripples across the floor, stain on the carpeting, a splotch of stain in the hallway and a long hair sealed into the kitchen floor. We will have to hire someone else to fix these areas since we can't trust this company to be in our house.

Kevin was a pleasure to work with. He possesses an incredible amount of knowledge, which is a…read morereflection of his numerous years in the business. We were looking to replace the old carpet with laminate in our basement. He walked us through the cost and procedure for the job, and we always felt well informed and confident in the process. His sub-contractors were very friendly and demonstrated their 25 years of experience through extra time and effort to ensure the job was done correctly. Overall, we had a great experience and when it comes time for another home improvement, we will be utilizing Abbey Carpet & Tile again.

While transitioning from California to Denver and renovating an entire home, Britney at at Abbey…read moreCarpet & Tile made the process smooth and stress-free. Britney was incredible to work with from start to finish. She took the time to understand our style, preferences, and needs, and helped guide us to the perfect flooring and carpet choices for our home. Her knowledge, patience, and attention to detail were evident every step of the way. Britney even came out personally to take measurements, which shows her commitment to quality and customer service. The installation crew was professional, punctual, and did outstanding work -- we couldn't be happier with the results. The products at Abbey Carpet & Tile are top-quality, and the customer service is truly unmatched. I highly recommend anyone looking to upgrade their flooring to visit Britney at Abbey Carpet and Tile -- she goes above and beyond to make sure you're happy with every detail.

I had a very positive experience here. We worked with a sales rep named Chris who was knowledgeable…read moreand friendly. I think we ended up paying a couple hundred bucks more than Home Depot or Lowes but it was well worth it for the good experience. We have heard some troubling things about CE's installers (and about contractors that the carpet shops hire in general) so were a little nervous. We also didn't want a team of installers out that we couldn't communicate with due to language barriers...no, we don't care where they come from but we wanted at least one person that was fluent in English so we could communicate. They sent this fantastic installer named Richard who did the job solo-nice since having a team of strangers in our house would only increase the nervousness. We are very happy with the end product. Our carpet and padding are excellent as was the installation. Thanks Chris & Richard!

We returned three boxes of unused product and an extra transition piece over two weeks ago and…read morestill haven't received our refund. We've stopped in twice and were told each time that the refund is "coming," yet nothing has been processed. We were only given a handwritten receipt for the return and told another department has to process the refund, which seems like a very broken system. On top of that, the salesperson told us we received a contractor discount, which turned out to be untrue. Very frustrating experience and extremely poor follow-through.