Use extreme caution when dealing with this company. We had a large tree limb spontaneously fall in…read moreour backyard, crushing our children's playhouse overnight. When we expressed our concern about the integrity of the tree (after it had been damaged by a fire 1 year ago), the property manager lied and stated it had been assessed by a certified arborist and deemed safe. Based on my home cameras, I knew this to be a lie. I hired an independent certified arborist who immediately advised the tree was a safety hazard to anyone living near it. Had I accepted their lie, I would have continued to let my children play under the tree and who knows what could have happened. Their willful negligence and dishonesty is unacceptable for anyone claiming to be a professional.

We love PMI Gulf Coast and the whole team! They are highly professional and they are quickl to…read morefollow up. We love how responsive they are to their customer and vendor partnerships. I highly recommend them!

I had a great transaction. I did a rental for three months. The best place ever stayed in. Fair…read moreprice great customer service and. Professionalism from my realtor.Cheri. She also sold my place overnight. would recommend if you're looking for a rental or sales

Please avoid this place immediately. It's a scam. Don't trust Erin or Alex. They send you links to…read moreproperties that they don't have available just to trick you into paying the application fee. Then, you'll receive an email saying, "Oh, sorry, the home is not available, even though it still shows on the website." Run for your life! It's not just about the money; it's about doing the right thing. How could they charge you for something that's not available? This place is a scam. Avoid it at all costs.

Extremely Poor Property Management Experience - Fort Myers…read more Marshall Reddick did a very poor job managing my property in Fort Myers. I relocated to California for work (RTO) and left the property in August, giving Marshall Reddick full authorization to manage everything--including tenant placement and payment of utility bills. This was by far the most horrifying property management experience I've had, and I own properties managed in other states. Over several months, I was instructed to reduce my rent five separate times due to what they claimed was a "poor market," yet the company changed real estate agents 3-4 times without my consent. Each time, they failed to run the live Facebook marketing campaign they had explicitly promised. Most alarming, I was later informed that power to the property had been shut off for three weeks before Marshall Reddick notified me. I was told this occurred due to a lack of funds, and only after the prolonged outage was I informed of a potential microbial growth issue--a serious risk to the property that should have been addressed immediately. Despite providing a 30-day notice for non-performance, Marshall Reddick ignored the notice entirely and continued to demonstrate a complete lack of accountability, communication, and urgency. This experience showed a complete disregard for: Basic property oversight Timely communication Tenant placement execution Utility management Owner fiduciary responsibility I would strongly caution any property owner--especially those managing remotely--before trusting Marshall Reddick with their investment.

I've had a great experience with the Florida branch of Marshall Reddick so far. They've been…read moreresponsive to my requests and proactive around lease renewals. There has been a lot of turnover recently, but generally the staff has been pretty easy to work with

I live in Horsecreek Estates in Naples, Florida. Our HOA is managed by Sandcastle Community…read moreManagement and our representative is Briana Clavijo. she is fantastic at her job. She responds within 24 hours for a routine question and gives excellent professional and efficient service. The most recent matter that she handled expeditiously for me was an ARC Application for a new roof. I would also like to compliment the board of our HOA who handles everything expeditiously as well. We are truly blessed to live in Horsecreek Estates Naples, Florida. i would also like to thank my Roofer, Norman Hinspeter, whose professional professionalism and quality of workmanship are excellent

It took a week to receive a response to a simple question. Return calls, messages promptly. You are…read morein the service bus. 2) I asked our property manager's job description so that I could confirm I was in the right dept. she said:"I am a portfolio mgr."That sounds like banking to me. She became curt with me. Communicate with residents/owners on how to navigate your Byzantine management process

I have lived at TGM Bermuda Isle Apt for almost six years. The management team this year has been…read moreVery good and responsive. I have two small dogs as do many residents. We walk the lakeside promenade morning and evening and meet old and new friends. I would love to keep renting here, but they have made many improvements: roofs/AC, new kitchens and bathrooms. I get it, someone has to pay for these upgrades. I have two issues: management needs to enforce dog breeds and size. Every new resident with a dog needs to bring it to the office and registered. When the courtesy gates do work, every resident has the same code- terrible idea. Suggestion - unique codes for every apt. Controlled by car window bar code.if it becomes unreadable then its $25.00 for a replacement. Put me in charge of security for a month.

Personal atento, comunidad muy limpia, oficina muy bonita con muchas amenidades para los residentes…read moreincluyendo la piscina que parece de hotel, gimnasio con ultima tecnologia en las maquinas

Homeowner (HO) confronted Mark about the Red Cross fire alarm issue and told him a lot of children…read moreof their older parents that we were not notified and anything could have happened to them,,, etc etc... He did admit it was his fault. Then went on to say Jeb Bush made it much safer for the elderly here in SWFLA. HO said he went on and on campaigning about Jeb Bush as his answer. She asked why he doesn't return phone calls, his answer because he wants email only. My thoughts - that doesn't relieve him of the obligation of returning phone calls when phone calls are a valid form of communication and phone calls are already in to him for a problem - you don't just ignore it! He lists his company's phone number in our newsletter as a way of contacting him. Along with his email. 2nd problem with that is, what if you have a person like a 90 yo that has never been on a computer and has no idea how to use one. This doesn't help those that don't have computers. HO said he is an idiot. Doesn't return phone calls, which pisses me off tremendously!!! I was told on 9/17/15 that I would get a return phone call back that day and did not. (regarding tree pruning issue) Called the office the next day to find out why and the left hand doesn't know what the right hand is doing in there. ~~~~Nobody knows anything about it.~~~~~~ Here is a copy of a letter I sent to Prop Mgr @ Guardian though the information might be irrevelant to the general public, you can see all the turmoil and work I went through because of Guardian. 9/22/15 Regarding the fire alarms, I thought you should know. I was up doing research last night because in my learning I need to tell Red Cross so I can get my money back or search through all the alarms to find mine. I had to find receipts and other related matter with my purchased alarms. These alarms are base alarms that they put in. ($21.00) Though they are a Kidde product which is good, as my old ones are Kidde product. This model number was made for Canada what they put in (which that is another plus as their laws on things surpass us) They are only ionization alarms which means they only detect 1 kind of fire. You want photoelectric and ionization alarms, to detect 2 different types of fires, photoelectric detects smoldering fires. My alarms had these. They replaced my alarms that cost me $40.00 each from 2012 purchase 10 yr guarantee, one was the dual sensor and the other actually was a voice alarm that told you FIRE FIRE if there was a fire, as my research shows children will react to a voice saying fire more than just a loud beep going off. Both of mine detected Carbon Monoxide, which red cross alarms don't. The Red Cross alarms are fine for people who had less than what they offered or who had nothing, I am not complaining about Red Cross, I think they did a good thing. The point here is now I have to fix this mess which I have no time for because it makes no sense to downgrade myself if I had premium quality product in here from the start to now having substandard product. If you would have notified the HO's like you should have, you had 1 month to do so per Steve with Guardian's emergency line (I called that as well on Saturday 9/19/15) (if you call their emergency line you can get somewhere, but his answer is I might not be able to reach Mark because he is fishing) (How is that for the work of a property manager in an emergency?) I could have been here to augment what happened in here. I would be happy to take the 3rd alarm, but would refuse the 2 they changed out. My mother told Red Cross "no" in coming in here and that they need to speak to daughter, and they insisted repeatedly, came in and changed them out, which when I came home and learned about what happened I called the police because their actions replicated the actions of what I have been reading about in the newspapers of late with burglaries. This became such a big deal that could have been prevented because of no notification to the HO's as is the standard with Associations. I might add that 3 other HO's called the police as well on the Red Cross because of Prop Mgr's inaction in notification to residents. 9/22/15 1030am - Red Cross just called me and told me they gave you the brochures to inform residents 1 week ago - but yet you never gave it to us homeowners, why? Look at the mess resulted from this! Going back to the 9/17 issue, the woman who answers the phone told me that I might have a long wait in return phone call to my time sensitive issue (unrelated to fire alarm issue) and the best thing to do is wait till he is in your office and talk with him there. ~~~Really? What if I work in the daytimes during his office visits.

Carlos Fernandez is, in my experience, one of the most frustrating property managers I've dealt…read morewith. It nearly always seems that he lacks follow-through on promises made to our community, and I frequently had to chase down updates or resolutions that I was told would happen. He has literally sabotage projects getting done because of his lack of understanding of the core issues and ways to handle things. He has also caused major property damage and interpersonal conflict because of his major shortcomings. This is the wrong position for him. In my opinion, he does not demonstrate a strong understanding of many HOA processes, which create unnecessary confusion and delays. Meetings and conversations often just go in circles without reaching a clear point or solution, and I rarely felt like concerns were actually being addressed. I also feel that he does not work collaboratively with homeowners or others involved in resolving community issues. My interactions with him always leave me feeling dismissed and unheard, and I ultimately have lost complete confidence in both his communication and his ability to effectively manage our community. Based on my personal experience, I would not recommend working with Carlos Fernandez or relying on him to manage an HOA. This is not isolated to my opinion nearly every single HOA member that works with him, nearly every vendor that works with him on behalf of the communities he serves, and many of the community homeowners that he interacts with have the same complaints. He is impossible to get a hold of. He doesn't understand the point and he does whatever he feels like in terms of projects. He sabotages and destroys based on his attitude and his lack of understanding. He is a detriment far beyond what he helps as far as property manager to date. This is the real truth.

We were able to conduct all of our realtor related transactions remotely with full transparency and…read moreease. It was a pleasure doing business with Lynn and her team. With my full endorsement, Jim Priest

Lynn and Pamela are incredible and have a keen pulse on the market. I've been talking to Lynn for…read moreover two years as my plans to move have changed a few times. Lynn was so patient and understanding while I figured out my timing. Once I was more committed to a timeline, Lynn and Pamela went right to work and made the entire process so smooth. By the time we were ready to put the house on the market, we had so much interest and momentum generated that our house had multiple offers within hours. We ended up getting everything we asked for plus more and all within the timeline we had planned. Lynn and Pamela are compassionate, competent, and well connected to exceed your expectations in selling your home. They communicate very effectively and provide sound advice throughout the process. I selected them purely on reading reviews and I am happy to add to the long list of 5 stars that they deserve.

Jimmy is awesome, best manager ever. We love him, no drama, so hard working. WE feel like we…read morebought into the best condo ever and the best management company. Thanks Jimmy for being awesome all the time in a very tough job.

I am so pleased with a manager of Cambridge. His name is Brian Blackwood. I needed help with the…read morenew security system. Brian Blackwood always responds very quickly by returning calls and emails. He is so professional, kind and he listens to the issue. Concerns and problems are taken care of within 1 to 24 hours. He is the best at his job. He gets the job, every time. Thank you so much. I

Just be careful at the end of your lease when you leave they are always going to charge and…read morededucted from your deposit paint which is -$900 and the filters. Even if you replaced and put new filters this company is such a scam that they will take out of your deposit those -$900 and the excuse is the paint and filters. Even if you do not make any holes on the wall and leave everything clean they will take that out of your deposit if you lease with this company be aware of this concern. They did it to me and my friends and also 3 family members. 5 different locations and everything was clean and no damages. They are scamming everyone with that issue. Paint and A/C filters. Stay away or be ready for their -$900 commission at the end of your lease. Even if you go to their office and complain they will keep saying that the inside cost of paint is -$900 so that means that even the if you leave everything clean and no damages they will take -$900 for them. Stay away !!!!!

I purchased two preconstruction apartment units from Benoit Properties in 2022. At the time of…read morepurchase, I was told the project would be completed by the end of 2024. Later, they changed the timeline to the first half of 2025. As of today, the building is still stuck at the third floor -- now I see new ads for this building and says that it will be completed in 2027. Throughout this process, the service I received from Benoit Properties, especially from salesperson Brad Craw and his manager Matt Lavin, was absolutely unacceptable. When I tried to sell or transfer one of my units during construction, Brad completely ignored my requests. When I escalated the issue, Matt Lavin was not only arrogant but also dismissive and unhelpful, treating me with clear disrespect. Do not believe a single word they say. Once you purchase, you are on your own -- no support, no professionalism, and no accountability. I will never again buy anything through Benoit Properties and would strongly advise others to stay away. Save yourself the stress, disappointment, and financial risk.