Recently had work done at Caliber Collision on York Road in N. Royalton. This was our second…read moreinteraction with them and Mike Adkins, General Manager. Our 2017 Roush Ford Convertible had extensive damage on the passenger side including wheels/tires and sheet metal work. Mr. Adkins ensured our vehicle was brought up to better than factory perimeters. All components of the car were checked to ensure no damage was undetected. The work performed was of a high quality due to the supervision of Mr. Adkins and his high expectations of his quality work force. He, also, was not above "hands on" work to ensure the job was completed in a timely manner. Caliber Collision is the only shop of this type to be considered for repairs to your vehicle.

I was in an accident and needed my car repaired. Although there were some hiccups with my insurance…read morecompany, Caliber did everything they could to keep me in the loop with things. I just got my car back and it looks as good as new!

In August 2022, I brought my vehicle in for body work. I had to wait 6 weeks before they gave me an…read moreappointment to bring the vehicle in for the body work/repair. They NEVER called to inform my on the progress of repairs, they NEVER returned any of my calls. After over an additional 11 weeks, finally one of the women that work there took my call, she said that nobody had actually worked on the vehicle, they simply took the front end apart to have a technician look at it but, that would not happen for another week, maybe longer, the owner was on vacation and work could not begin without him because he is the one that decides what needs to be done. Needless to say, I had the vehicle towed to a more reputable repair shop. Ever since Bill retired and left his business to his inept son, the shop is a joke. Even the woman that I spoke with stated that she doesn't understand how the York Auto Body stays in business. Run as far away from this horrible business. Customer service is something that they do not know or understand.

We took our car there to be repaired. They took it apart and did nothing with it for 3 weeks!!!…read more Finally, the insurance company inquired and said they needed the rental back. When we called they said they hadn't gotten to it yet, that they would put it back together and we could pick it up. NOT fixed!!! We wasted 3 weeks! Now we have to wait until September somewhere else and the insurance company will not give us another rental car. This business is incompetent and not reliable! This is no way to do business!

Needed help removing a back rear latch for my 4Runner that rusted out. Bolts kept spinning and…read morecouldn't remove. Stopped at Andy's unannounced, Joe came out and helped on the spot. Can't recommended this shop enough. Class operation.

BEWARE. If I could give this shop a 0 I would. I dropped off a vehicle to get repaired and they did…read morenot complete repairs even though I paid. Along paying and not having my vehicle correctly repairs they damaged my vehicle in multiple spots. The owner then admitted they damaged it and also said he will not fix the damage. If you or anyone you know are thinking about having repairs done here I would highly recommend looking elsewhere.

Prolly of the best body shops in Cle...Only problem is he's down in North Royalton and I live in…read moreCle.... Shoulda rented a car on the dudes dime that hit me but I thought I should keep his costs low. In retrospect I realized it didn't matter because it would have been built into the clame.... Lesson learned.... If you do have a ding from someone else go to Taddie's....You'll love the work but do the rental to save on hassles!!

The team at Taddie's Auto Body is exceptional. They are friendly, professional and did a great…read morejob on my car! Thank you for making a stressful situation so easy for me.

So , I waited a while to leave a review. I went there six months ago to get an estimate on two…read morelittle dents in my door. I was quoted $650 and was told it was because of the location of the dents and they had to remove the door and keep the truck overnight. I thought for $650 that didn't bother me that bad when they started to bother me again. I did a little bit of shopping and found a fella that did it for $250 and have the truck back to me looking perfect in an hour and a half. All I'm saying is you may want to shop around.

I had an accident with our 2015 Acura. which required…read morereplacement/work on the right passenger side, quarter panel, the passenger side, headlight and the entire front lower grill. I decided to take the car to Doctor Dent in North Royalton. Chris Shreve who is the owner of this Doctor Dent worked on my claim with me. He handled everything with the insurance company and did a fantastic job of repairing my car. When I went there to pick it up I was extremely happy regarding how the car looked. The color was a perfect match With the original color on her car, Chris and his team did a fantastic job. The customer service is awesome and the work they do is even better. I highly recommend taking your car there if you need auto body repair work.

I will always take my car here. They do great body work and take care of the "xtra stuff" regarding…read moreyour insurance company. Also the mechanical shop is good and they don't drag you across the coals on price. John is a great guy.

The only shop in town willing to do non collision repairs to my car. I could not be happier with…read morethe quality, timing and cost of his work. Very easy to deal with. I will go back for more work ( thanks to my 17 year old) Highly recommended

Take your vehicle somewhere else , the guy is very rude with an attitude over the phone .read more

This is the first time I've ever had to take my car to be fixed first accident this place straight…read moreline collision isn't honest be careful don't take your car there they do not do a good business be aware there are rip Joe The problem that we have is not a bout deductible or payments the issue you charge $7000 to fix damages that don't cost more than $2000 and you refuse to issue any receipts you taught your employee very good to hide their receipts that I need to Proof that you did the job and I'm sorry to tell you but the paint job you did it's worse than anything I've ever seen and that's not doing the best you can do you have never try to contact me on the contrary you hang up the phone when I tried to ask you about the paint job quit lying about how good of businesses if anybody read this please don't take your car there there are not honest