I placed a catering order online for my job and spoke with someone to confirm my order a week before picking up and that went well. I got a receipt emailed to me and I felt good about my purchase. When I went to go pick up our large catering order of treats, I was a little bit early and was greeted at the register. Once I had said that I was there to pick up my catering order. No one acted like they knew what I was talking about and it seemed like no one was willing to go check in the back, so I awkwardly waited there until someone finally did. It was really odd interaction with little to no explanation of what was going on. I was the only customer in line and the store wasn't very busy. But our treats were good and I was happy with quality of them. read more

This has to be the worst service I have ever received. Watching employees stand around, on their phone instead of acknowledging that you are standing there. Literally no urgency to their work. I don't typically leave reviews but it's just that bad. read more

Their stuff tastes good, but do not order cakes for special events here. I ordered a cake for my wedding and they had made a completely different cake that was a carrot cake that was brown and white with nuts all over when I ordered a white chocolate raspberry cake that had only white frosting. Credit where credit is due they remade it, but didn't refund, and you can tell it was rushed it's crooked and their cake boxes are too small so all the frosting on the sides got smashed and ruined. They also still made it vanilla instead of the white chocolate raspberry I ordered. Go for food, not for cakes. read more

Kneaders Bakery & Cafe - Bakeries Near Me - Spanish Fork, Utah

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Terrible we ordered 6 cookies and gave us none we were hoping to have a good snack but got nothing

This Kneaders is absolutely disgusting. Horrible dirty. It looked like the windows had smeared chocolate all over them. The window at the front door looks like someone spat all over them. The ice machine wasn't dispensing any ice, when I told an employee about it he said you have to beat on it My French dip sandwich tasted old and nasty. Got a mini raspberry tart that had a big piece of paper towel baked into it. I will never go back to this location. The manager did absolutely nothing when he was presented with these issues. read more

Used to love Kneaders. Once they were bought out the quality has taken a nose dive. Got the French Dip and the bun tasted like it had been made a week ago and left out. Super uninspiring... read more

My food was delicious, as always. But they ran out of turkey as we were standing in line. Which was surprising and disappointing. It was only 3:00. And both of my favorite items involve turkey. So I just had the broccoli cheddar soup. I usually get a salad as well. I was a little disappointed. But the soup was really good. And I got a fruit tart for dessert so I was plenty full. Hubs got a French dip sandwich and an eclair and he loved his. We love Kneaders so this won't keep us from coming back. Just a tad disappointed. read more

Kneaders Bakery & Cafe - French dip - Bakeries Near Me - Spanish Fork, Utah

It feels like Panera and Starbucks had a baby when you enter. Staff was friendly enough, but the location felt a little... unkempt. They are a little pricey, I paid $16 for sandwich and a drink. I had a club sandwich on French country bread. Fresh ingredients, fresh bread, good sammich. read more

Kneaders Bakery & Cafe - Club Sandwich - Bakeries Near Me - Spanish Fork, Utah

Their customer service has taken a huge nose dive. I made an online ordered and still had to wait for anyone to acknowledge me at the register for 10 minutes. They greeted me by saying if I wanted the French toast special, they were all out. Which wasn't even the truth because they were still preparing the French toast special as I stood there. Then I waited another 15 minutes for my online order (which was way passed the promised time listed on the app) . The person working there forgot and asked what I needed (told her again what I was waiting for). I'm not sure what is up with the management at this place but it better shape up or they're going to lose customers. I have noticed over the years a decline in customers at this location. I avoid going there anymore because of the awful customer service! read more

I love their sandwiches and they have yummy treats. I highly recommend them. I love to go there for lunch with my friends,.

We generally do not have an issue with Kneaders. We bought a piece of cheesecake for $6. It is tiny. This review is only about how the price did not match the goods we paid for. See the picture. Maybe it was what was left over. The Maceys in SF sells individual slices of cheesecake for $5, twice this size and yummy. read more

Kneaders Bakery & Cafe - One very small piece of cheesecake. - Bakeries Near Me - Spanish Fork, Utah

If you love to wait for long periods of time to get a simple loaf of bread then welcome to kneaders in Spanish Fork. Whether it's the drive thru or inside this location seems understaffed and poorly managed every single time we stop by. The bathrooms are always a disaster and the entire location is just chaos which means we only go if it's the only option for what we need. read more

I been to a few Kneaders but this one was different!! folks , that work here are supper friendly!! FrI'm the top Manager here to the counter person. everyone is friendly!! I love it!!!! the food is niceeee too!! try the broccoli with cheese!!! yummmmiiiessstttt!!!! read more

Absolute disgrace. This is the second time going to this kneaders specifically because I was desperate for some soup. The first time I went was when I first moved this far south, after expecting the same service and food quality as I get from the other kneaders, I was sorely disappointed. It took over a year before I was willing to try it again and to my surprise, nothing changed. Pictures included are of my sad excuse for a raspberry cheesecake which looks like it has been sat on and squished. It's probably half the size it should be. Absolutely smothered with raspberry to try and cover their mistakes. For a near $6 cheesecake, kneaders should be ashamed. Booooo! read more

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Cute place! Clean bathrooms and plenty of seating. Their steamer is broken so there are limited drink options currently. Lots of bread options and desserts that look scrumptious! Friendly staff. Easy parking in the parking lot. read more

Just waited 20 min for one loaf of sourdough bread. One family in the restaurant and no one in line. While I was waiting (with two other people) server made two mistakes on peoples orders by not reading the ticket correctly. Two people making food in the back, talking, laughing. The person running the drive through was very competent and even came over to ring me up when the previous person walked away. Restaurant was unkept, boxes everywhere, dirty windows, dirty cold cabinets with lots of missing items. I b used to love Kneaders but this location needs some serious management. read more

This by far was my worst visit. Service was very slow. Seems like they were under staffed.

I went 10/9/24 and they were out of literally everything. I went to the Provo one by the hospital afterwards. Not a review on the staff just the fact that this store isn't on top of production. Absolutely ridiculous. read more

Waited over an hour for a salad. There were about 10 people waiting for over an hour for their food; environment was aggressive and staff was stressed out. I felt bad for them as they were trying but was a mess, and my order was not correct. read more

Ordered a chicken pesto panini and it came without pesto, they got the wrong bread, and one half of the sandwich had no chicken at all. The other order was a turkey bacon avocado and it came without avocado. Very bare sandwiches, not made to order. Will not be back. read more

I hesitate to give this 2 stars. Not sure why this location is so different than the one located in Provo, Ut Riverwoods but it is! I ordered a chicken sandwich with a cup of cheddar broccoli soup. The soup was so thick it stuck completely to the spoon and tasted off. Like it was old and reheated way too many times. The chicken sandwich also tasted bad. I ended up throwing out the food. I do not recommend this location. Staff is nice enough. The place needs a thorough cleaning too! Take a ride to their Riverwoods location and you'll see the difference. read more

Rude night shift workers. They ignored us when we walked in and I had to ASK to make an order (as one lady walked by us a few times and didn't even look at us). They acted so put out that they had to help us. read more

They can't guarantee they can do their jobs correctly. This is my second review. Saturday my husband and I wanted some sandwiches for dinner so we thought what the heck we will try again with the Spanish Fork Kneaders. Found them on DoorDash which we thought would make it better. It did not. After placing our order through DoorDash for two sandwiches, one soup, chips, and slice of cake, soda and orange juice, the app said it would be about an hour for the food to arrive. I did think "jeez that's a long time" but we did order a lot. After about 20 min our driver messages through the app saying the order was delayed and the restaurant is busy. This was around 5 pm, little dinner rush, no worries. After an hour and a half our food arrives. My husband brings it inside and looks in the bag. To his surprise he sees 3 containers of soup, 2 slices of pie, 2 pastries, a cake and one soda. I tell him "check with the driver, could he have another Kneaders order and he switched them?" He checks. No other Kneaders order for this driver. And to top it all off our receipt with our actually order was taped very intentionally to the outside of this bag. I am embarrassed to say I cried. I was very much looking forward to the dinner we chose and waited for only to be bamboozled by the stupidity of others. That's not even the worst part... I decided to call Kneaders and see what they could do to fix this. It wasn't a driver issue it was a them issue 100%. I call and explain what happened and how they put the wrong crap in the wrong bag and what are they going to do to fix it. After trying to find blame with the driver the girl on the phone finally said there are two things they can do. Refund the order or there is a button on DoorDash where you can report the issue and send the order to the store to be made again. I quickly tell my husband the steps she told me to follow to get to this remake option and lo and behold there never was. We settled for a refund on the order. Before hanging up I asked "if I place an order again how can I be sure you can get my order correct?" The girl didn't understand what I've asked so I ask again, "how can I be sure that if I ever order here again it will be done correctly?" After a long pause she says "there is no way to guarantee that your order is correct" "WHAT?! No way to guarantee the staff there knows how to do their job?!?" I cut her off because I was shocked! Are you kidding me?! She says it was busy and people were just throwing things in bags. Yep we got that honey. DONT GO HERE!! They can't even guarantee they can pack your order into a bag while reading off one by one each item that is supposed to go in it. What else can they not do right? read more

Such a great place to enjoy a treat and a birthday visit. I took my granddaughter here for a treat that she requested. Her favorite is the cinnamon roll. So of course we got a treat to. But I videotape my grandchildren and interview them from their year and their goals for the next year. And this was a great atmosphere ...the music isn't too loud you can hear each other and the food is delicious. We had a great time. Thank you for such great food Kneaders!!! read more

Kneaders Bakery & Cafe - Cinnamon roll, pumpkin muffin top, pina colada muffin top. - Bakeries Near Me - Spanish Fork, Utah

They were out of a number of items we wanted. We made other choices. When the order came we were again told part of the order wasn't filled because of no stock. These were common items. Four of us had a less than satisfactory experience for $70. I won't go back. read more

Went for 1/2 off pastries and bread after 8pm Saturday's. If you go definitely get there at least 15min early to get in line! I like the fruit tarts! Tried some other pastries but not our favorite. read more

Kneaders Bakery & Cafe - Bakeries Near Me - Spanish Fork, Utah

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Hot garbage. My wife ordered a Turkey bacon avocado salad. We got home and she has a plate with lettuce and turkey....that's it. This has happened the past 2 times we've gone here. Save your money and go somewhere else. read more

Food is fine but not worth dying of carbon monoxide poisoning in their drive thru while waiting twenty minutes. This store has SERIOUS issues with the drive thru times. I've given them a few chances now and it's the same every time. read more

The Caramel French toast dish is definitely the best thing on their menu. I've had their pastries and desserts too but nothing compares to the French toast. I've never any of the other lunch/breakfast items. There's always a line here when I come but they get your order and feed you quick. read more

Kneaders Bakery & Cafe - French toast with caramel syrup, whipped topping, and strawberries - Bakeries Near Me - Spanish Fork, Utah

Slow made me wait 20 mins for French toast And gave seconds to others before me I hate kneaders

Always out of just the basics. Smoothie blenders are always in the washer they say. Absolutely disappointing. Make sure you have at least 20min to wait in line. Then another 20 for your food. read more

The french toast is A M A Z I N G ! ! ! I ran in and ordered two to-go today and was on my way in just a few minutes. If they are ever slow, it is because the place is packed. read more

Really nice people, but this location is either understaffed or the employees just don't know how to keep up with orders. I ordered one sandwich and a dessert and it took over 25 minutes to get it, along with that I did noticed I got my food before the person in front of me. While waiting I noticed other people having their ordered incorrect and needing them to get fixed. read more

They can't get an order right. If you door dash we ordered 5 things 2 didn't come and one was wrong. When you call there answer is drive down read more

Awww man I was really disappointed with this meal. I LOVE Kneaders and the freshness of their food. Took the whole family for dinner tonight (drive through). I'll start with the positive: the guy taking our order was patient and had a great attitude. My kids couldn't make up their mind what they wanted. The order was 100% correct and put together rather quickly. The girl at the window was very friendly, and smiled (I could tell even under her mask) The negative - needs improvement: my bread on my tuna fish sandwich was old and torn. There was hardly any tuna in the sandwich so there was no flavor....all bread and lettuce. I look forward to that first bite every time and it didn't do it for me tonight. Maybe they were running low and had to make it stretch. Lastly our soups were not hot. On a cold night I was looking forward to that hot soup. Failed!! So disappointed!! read more

Just moving to Utah, everyone raves about Kneaders... so of course I have to try it. First time in, visually.... Amazing! I ordered myself a 1/2 turkey sandwich on sourdough and my daughter a Turkey kids meal. My order was not suppose to have onions on it, but it came with onions. I took it back to the counter and the manager had them make it again. This time it tasted like onions but no onions... surprise.... All they did was take the onions off. I know this because there were red onion marks on the bread inside. Had them make it again. They finally did it right. Kids order was suppose to be turkey. They made her a ham sandwich. After a few bites she said the turkey tasted weird. Turns out, it wasn't turkey. We don't eat pork. They first tried telling me that they don't make a turkey kids meal (which is completely ridiculous that kids can only pick between cheese and ham) but then when I said the gal taking the order didn't tell me that, they made her a new one. Of course about 20 mins after we left my daughter got sick. Let's move onto another visit the next month. Drive thru. I ordered a 1/2 turkey sandwich, oatmeal cookie and a kids meal but with a turkey not ham. Both on sourdough. They made every right except the bread was broken and the mayo was so thick it was pushing out of every hole and side and it was a mess to eat it in the car. Even my daughter was complaining about it. Drive thru order number 2 about a month later. Ordered the same exact thing. This time, the gal said they couldn't make a kids turkey sandwich. I said, my daughter doesn't eat ham and you've made it before. She said, they didn't have a way to make a kids turkey sandwich. So I had to order a $6.99 adult 1/2 turkey sandwich and a cookie for my daughter. Of course she was complaining that she didn't get chips or a juice but I wasn't about to buy all that separate. Same thing.... The bread was broken and mayo was so heavy it was all over the place. The oatmeal cookie was hard as a rock! Drive thru order number 3 about 2 weeks later. Ordered my usual but this time they let me order a kids turkey meal. I asked for light mayo on both sandwiches and asked if the oatmeal cookies were fresh because last time it was hard and I had to go home and put it in the microwave. Turns out, they changed their recipe!!! Brown sugar doesn't work in cookies. I want a soft cookie that tastes freshly baked. Not one that is hard. They made the sandwiches right so at least this time I left happy. (Other than I won't be ordering cookies anymore) :-( For what they charge, you would think they would put a little more effort into their food. The staff is always happy and friendly at this location. I will add, a lot of other reviews say they don't put enough turkey on they sandwiches, every time I went, I never felt that way. I was always happy with the amount of turkey. However, maybe they could shred it just a little more because they chunks are large and hard to eat in sandwiches. read more

We ordered our food and we're waiting for an hour. But the people that were after us got there food before us.

Good food but lunch wait time is ridiculous! Only one taking orders inside, waiting 45 minutes for food. People behind us getting food before us. read more

good food but the service sucks. I ordered something and they didn't tell me they were out until after I payed. I was also 30 minutes late to class. read more

Thanks for a crustless piece of pie. Prices keep going up, quality goes down. Tired of it Kneader's. read more

Kneaders Bakery & Cafe - Feels like my pie is missing something... Kneader's prices keep going up and the quality keeps going down. - Bakeries Near Me - Spanish Fork, Utah