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    Knechtli's Collision

    5.0 (3 reviews)
    Closed Closed

    Services - Knechtli's Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Knechtli's Collision Photos

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    5 years ago

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    Crash Champions Collision Repair Jackson South

    Crash Champions Collision Repair Jackson South

    3.7
    (6 reviews)

    My experience with Crash Champions in Jackson, CA was extremely disappointing and frustrating. The…read morebiggest issue throughout the entire repair process was the complete lack of communication. My vehicle needed tires and rims, and to be inspected that there was no Damageand it took over four weeks for those repairs to be completed. During that time, I was almost never proactively updated on the status of my vehicle. In fact, the only way I ever received any information was by calling myself. If I didn't reach out, I simply wouldn't hear anything. Arturo was assigned to assist me, and unfortunately, his customer service was unacceptable. On multiple occasions, he told me he would call me back shortly, but hours would pass without any response. I repeatedly found myself having to follow up and chase down basic updates about my own vehicle. Returning customer calls and providing timely updates should be a standard part of customer service, yet neither happened consistently throughout my experience. Being without a vehicle for more than a month is stressful enough. Having to constantly track down information because no one communicates with you only makes the situation worse. I expected professionalism, transparency, and basic courtesy, but instead experienced poor communication, unreturned calls, and a lack of accountability. Based on my experience, I cannot recommend this location. Customers should not have to do all the work to find out what is happening with their vehicle.

    They fixed our car but it was 3 day's later than they said. It looks like nothing happenedread more

    Relux Collision

    Relux Collision

    5.0
    (91 reviews)

    I'm very glad that I went with them to deal with the bumper damage my car got from being hit in a…read moreparking lot. Vlade was my initial contact, and he explained the whole process to me and even hooked me up with other possible claims I can get for the damage. Upon arrival, Ray got me all prepped for the drop-off. I just picked up the car now, and it looks like the damage wasn't even there to begin with. They also detailed the car, so it saves me on things to do. And another thing too, the Enterprise nearby picks you up and drops you off at Relux if you are renting with them, so you don't have to worry about Uber/Lyft. Will definitely work with them again if ever I need body work done. 10/10 service.

    Got rear-ended and needed to repair my BMW's bumper. My sister was visiting and got quotes for me…read morefrom a couple of different shops- honestly, Relux wasn't the cheapest, but its professionalism won my sister over. I am glad my sister wasn't wrong. The at-fault party's insurance company was terrible to communicate with, but shout out to Jacob at Relux, who was great throughout and took over communication with the insurance company. Jacob updated me throughout the process, and I never had to call to get an update, which was refreshing. The repair turned out great- the bumper looks like brand new. They even took care of small scratches that weren't part of the accident because they were polishing anyway, and did me a favor. All in all, very impressed. The accident was stressful, but Relux definitely made it a little less stressful. The only issue I have is the car rental company they work with, but honestly, that's not really something Relux can control.

    Knechtli's Collision - bodyshops - Updated July 2026

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