My experience with Crash Champions in Jackson, CA was extremely disappointing and frustrating. The…read morebiggest issue throughout the entire repair process was the complete lack of communication. My vehicle needed tires and rims, and to be inspected that there was no Damageand it took over four weeks for those repairs to be completed. During that time, I was almost never proactively updated on the status of my vehicle. In fact, the only way I ever received any information was by calling myself. If I didn't reach out, I simply wouldn't hear anything. Arturo was assigned to assist me, and unfortunately, his customer service was unacceptable. On multiple occasions, he told me he would call me back shortly, but hours would pass without any response. I repeatedly found myself having to follow up and chase down basic updates about my own vehicle. Returning customer calls and providing timely updates should be a standard part of customer service, yet neither happened consistently throughout my experience. Being without a vehicle for more than a month is stressful enough. Having to constantly track down information because no one communicates with you only makes the situation worse. I expected professionalism, transparency, and basic courtesy, but instead experienced poor communication, unreturned calls, and a lack of accountability. Based on my experience, I cannot recommend this location. Customers should not have to do all the work to find out what is happening with their vehicle.

They fixed our car but it was 3 day's later than they said. It looks like nothing happenedread more

Great work and excellent service. We took our vehicle to Howard's after a collision and they walked…read moreus through the process and kept us updated on the vehicles progress.

I highly recommend this shop. They are efficient Do…read moreexcellent work. Quick getting your car done. Destry Carroll Owner Thank you!

Found this shop based on the great reviews and I can see why they have earned this reputation…read more First time here and overall great experience. Made an appointment and dropped my car off. It was a quick turnaround, ready for pickup the same day. We prepaid for the part and expected to pay for labor at pickup. Instead we were surprised to be handed a check for $200. Turns out that we had paid for the wrong part and what we needed was actually cheaper. They had every opportunity to pocket the difference but instead they did the right thing and earned a returning customer. This level of integrity is rare. Highly recommend.

This is a professional, high quality auto body repair shop. I was very satisfied with their…read morecustomer service and estimate that was given. 5 stars + very friendly people.

I'm very glad that I went with them to deal with the bumper damage my car got from being hit in a…read moreparking lot. Vlade was my initial contact, and he explained the whole process to me and even hooked me up with other possible claims I can get for the damage. Upon arrival, Ray got me all prepped for the drop-off. I just picked up the car now, and it looks like the damage wasn't even there to begin with. They also detailed the car, so it saves me on things to do. And another thing too, the Enterprise nearby picks you up and drops you off at Relux if you are renting with them, so you don't have to worry about Uber/Lyft. Will definitely work with them again if ever I need body work done. 10/10 service.

Got rear-ended and needed to repair my BMW's bumper. My sister was visiting and got quotes for me…read morefrom a couple of different shops- honestly, Relux wasn't the cheapest, but its professionalism won my sister over. I am glad my sister wasn't wrong. The at-fault party's insurance company was terrible to communicate with, but shout out to Jacob at Relux, who was great throughout and took over communication with the insurance company. Jacob updated me throughout the process, and I never had to call to get an update, which was refreshing. The repair turned out great- the bumper looks like brand new. They even took care of small scratches that weren't part of the accident because they were polishing anyway, and did me a favor. All in all, very impressed. The accident was stressful, but Relux definitely made it a little less stressful. The only issue I have is the car rental company they work with, but honestly, that's not really something Relux can control.

Phenomenal service and excellent finished product, everyone is above and beyond with a smile on…read moretheir face. Highly recommend!

Top notch place. Excellence inspired. They say I need 85 characters. Really.. great service.. is…read moregreat service ehnoph said.

I had an amazing experience at Livermore Collision! Jeff, the owner, and his employee Willie went…read moreabove and beyond to help me. I have a handicap van that needed some interior work -- the door for the ramp kept getting stuck and the panels needed adjustment. I stopped in hoping to get an opinion, and they helped me almost immediately. Their kindness, patience, and willingness to help meant so much. They had everything fixed and functioning smoothly, and I was in and out within an hour. It's rare to find a shop that treats you this well. I absolutely recommend Livermore Collision for their exceptional service and genuine care!

Needed repairs for my car and they made it simple & easy. I was very impressed that the work was…read moreamazing which included paint, side mirror, front windshield & scratch repairs. So grateful they even had it washed including the tires nice & shiny. Will definitely recommend!!

Did a wonderful job on our truck. When we picked it up it looked better than the day we bought it…read morenew.

I'm sorry to say that this was my 3rd time taking my vehicles to Autosmith to be repaired but I'm…read morevery pleased with the finished results. They do excellent work at a reasonable price and great to work with. Barbara was outstanding in keeping me posted of the repair process. We're very fortunate to have their services in our community.

Called to see if they could do a light bulb replacement- they gave a me a quote and a time range…read more Went over and less than an hour later I'm off with a working headlight. Will be back when the second one goes out too. Got my front headlight bulb replaced. Great service.

I was driving from Oakland to Tahoe when I heard a loud pop and steam came out of my hood. I wasn't…read moresure if my car was still good to drive so I called Autobahn Davis and asked if they could give it a look. They gave me great advice and were extremely helpful close to the end of their work day.