Jacob has been awesome! Has been so helpful with keeping my pool and hot tub working. He is…read moreresponsive and always available to help. It took a long time to find someone so amazing!

Absolutely the best! Have had service from about 4 different companies over the 13 years I've had…read moremy pool and J & L wins, hands down! Jacob provides quality recommendations with value always in consideration. He is honest and personable. I always enjoy chatting with him if I am home when he is servicing my pool. Recently, I ordered new filter cartridges, forgetting they had been replaced last spring. Rather than simply selling me another product, Jacob brought to my attention the existing cartridges appeared new. His honesty and expertise have kept my pool in beautiful condition - I regularly receive compliments on how clear and beautiful it is.

I hired this company because I saw that they were servicing my neighbor's pool. My current pool guy…read morehad been going up in price higher and higher so I thought I would get an estimate from my neighbor's pool guy to see if I could catch a break on price. So I spoke with the guy and he passed my message to the owner Allan and Allan came by and gave me a significantly lower estimate than my current service. So I gave my current service a 1 month notice and then Heat Wave started. Within 2 months my pool started to turn green and was gradually collecting debris that was not being removed. Now granted I do have a high maintenance pool which he saw and we discussed in its entirety when he came for the estimate. He saw the shrubbery around it and we discussed what happens in the winter with storms and I thought I was all set! He never told me he didn't have a vacuum in which how could you service a pool like mine without one?? He started the service in October of 2018 and by the end of November my pool was green. Then the complaints started from their end first and they wanted me to go out and empty skimmer baskets. My pool was green and there was dibris EVERYWHERE! What good would it do if I went to empty skimmer baskets and they have no vacuum and my pool is full of DEBRIS?! So I made my first call to Allan about the pool being green and his service guy leaving my pool pump in service mode (which made it run 24/7 directly attacking my electric bill) and he began to raise his voice to me and tell me that my pool was a nightmare as if he had never seen it! He then calmed down and started to address the issues and stated they would spend additional time on it in December and that I would have to pay an addition $35 which I did. My pool was filthy all winter including the spa. They never even got debris out of the spa! The storms were happening so I delayed starting my calls to new pool services until February. I then bit the dust and tried to get my old pool man back who was a master with my pool but unfortunately for me he had left my area but told me he would keep an eye out for me. Fast forward to March of 2019, I had started to look for a new service but Allan tells me they have purchased a vacuum and would be able to handle my pool as well as a few others they were having trouble with better now. Throughout the month of March there was 0 improvement to my pool conditions and ironically he calls me to quit on April 3rd. Of course, I am blown away by this because he stated he had bought the vacuum and that my pool conditions would change. He then stated that they would get it in good condition over the next couple of weeks but it would cost me an additional fee of something like $250!! We hung up and I frantically tried to reach out to the companies I had been playing phone tag with and one answered the phone!! I then called Allan back within 30 minutes of them basically quitting or me having to cough up $250 and agreed to part ways and he agreed to a full refund for the month of April which I had already paid for. So the new guy came out on April 5th and made my pool look like it did before I hired Heat Wave in less than 2 hours!!!! I couldn't believe my eyes! I hired him on the spot! So the month of May goes by and I am ecstatic with my new pool service but there is no refund check from Alan so I give him a text to inquire about my refund. He immediately agrees to put the check in the mail. So the check arrives in the amount of half for the month of April. So I text him to remind him that we concluded our business on April 3rd along with a copy of my canceled check to the new pool service showing the date of April 5th in which I had paid them and told him we had dissolved our business on April 3rd without them ever servicing my pool in April and they had been paid in full. He responded on text that they had serviced the pool for 2 weeks in April! Really? What would they have done? My pool was sparkling clean for the first time in months!!! So of course now I call him and he briefly states "I remember we serviced the pool in April for 2 weeks so you only get half of the refund and have a nice day" and then he hung up on me! I called once more and was promptly delivered to voicemail. This is my experience with Heat Wave Pool Service and Allan Frosh. Usually the moral of a story is that you get what you pay for but in this case--I didn't even get that! And in addition I got ripped off! I am just so happy that I have a great pool service today. Photos are included.

Allan from HeatWave Pool Service was prompt in calling me back and setting up an appointment the…read morenext day. He kept in contact with me through text and phone even though I was out of town. I like the fact that he was upfront about the cost. (Which was reasonable) He even had to run all over town to get the correct parts for my pump. My pool pump runs great and I would definitely call him again for my pool service.

Alex has been servicing our pool for years and could not recommend him more! He is professional,…read moretimely, communicative and does great work! When we bought our house, he helped revive the pool from algae build up and repaired some pool equipment. He does a full service every week and keeps our pool in great shape. We went through a few pool services before finding him. Nothing compares to the level of service he provides.

Alex does a great job of keeping our pool clean and looking great. He is very communicative and…read morepleasant to work with. We highly recommend him.

From the first call with Steve, the owner, to the final liner installation, everything was smooth…read moresailing. He called when he said he would. Arrived on time with his polite and hard working crew. He texted throughout the day to make sure pool was filling accordingly once installed. And most importantly- they completed the work in the time frame predicted. I would highly recommend Steve and Rustic Pools.

We recently had our liner replaced again. Very pleased with Rustic Pools. They are fast and…read moreefficient. It was a pleasure doing business with Steve and his crew.

Highly recommend! He's always on time, super helpful, and very knowledgeable. He's taken the time…read moreto explain how to properly maintain our pool, which I really appreciate. We've been working with him for a while now and every experience has been great.

He always show up to my pool every week. Great at maintaining and he is reliable and knowledgeable…read more I would recommend!

We have been so happy with Clear Water Pools' services! They are always so friendly and so…read morehelpful. When we first moved into our house they were already servicing the pool so we decided to have them continue and we knew nothing about having a pool but Rob, the owner came out and walked us through everything we needed to know. He has always answered our questions and his wife keeps our pool sparkling clean!

Clear water pools has always done an excellent job on the pool. This husband/wife team are always…read morevery pleasant and efficient. They are always honest and communicate well if there are any problems with the pool. One thing I appreciate is that they always show up when they are suppose to. Their prices are very reasonable. Occasionally our son will throw rocks into the pool. Oops. I'm sure this would be a pain to clean out, but they never complain! The only thing I wish I could change is for them to come everyday to clean the tree blossoms out of the pool. :)

We are very satisfied with the service we received from Elijah and national Pool Service. We…read moreinitially chose national as our first choice because they were close by, highly rated and specified pool pump repair. Elijah called me back promptly and had me try a few things with my pump over the phone to see if there was a simple fix. When we determined that there was not he made an appointment to come out. Elijah was the first to provide me with a reason why my pool filter might be requiring cleaning after a very short time. Two other pool services and two pool supply companies had previously not been able to do that. Elijah was very friendly, very professional and very reliable. He was also very knowledgeable and his price is reasonable. He got the parts ordered and installed very quickly. We recommend him highly and will definitely use him again

He services our pool now. Good price, no issues. He responds via text even at random hours when I…read morehave a questions. Can't complain!

We hired Tim to do a pool inspection before buying our house. It was easy to schedule and Tim was…read moreable to come out pretty quickly to inspect the pool and equipment. Unfortunately the previous owners hadn't done a great job maintaining the pool and the equipment was also incredibly old. Tim was transparent about the equipment and showed us to how to get everything to work (as easily as possible). He did end up sharing an invoice for additional repair work which we haven't moved forward with yet, but it seemed reasonable. Would highly recommend, especially if you are buying a house with a pool!

Tim came out and assessed a pool leak. He offered his favorite leak detection company, Valley Leak…read moreDetection, who came out and within several visits identified and repaired the leak. Tim's pool service people have been cleaning and caring for my pool ever since. Hiss service is more expensive but as the old saying goes: you get what you pay for. THE BEST POOL SERVICE COMPANY in the Sacramento area.